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FilmLab: Negative Film Scanner App Complaints & User Negative Comments 2024
FilmLab: Negative Film Scanner app received 53 complaints, negative comments and reviews by users. Have you ever had a bad experience using FilmLab: Negative Film Scanner? Can you share your negative thoughts about filmlab: negative film scanner?
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FilmLab: Negative Film Scanner for Negative User Reviews
✓ Indeed a complete conIf you are expecting to be able to upload and convert scanned negatives, it can’t. All it can do is convert images captured by the phone’s camera. Effectively worthless for processing old negatives..Version: 1.4.0
✓ Great idea but not good enoughGreat idea and I really wish it worked better, but I wouldn’t bother with this version unfortunately. Quality just isn’t good enough. Not sure how the developer gets his examples as good as they are, if they’re untouched straight from the app?.Version: 1.2.1
✓ Lacking features for price tagWould really hope it had a light box as well as an import feature. The biggest draw back is not being able to batch edits..Version: 1.0.1
✓ Update was a major downgradeUsed to be the best app to get a preview of your negatives but since it was updated somehow the camera is awful, can’t even focus right and image is super blown out. Huge bummer, really really hoping they make it exactly as it was before :(.Version: 2.0.1
✓ Not worth it!! AwfulReally bad app! Not worth $9.99 or even free for that matter..Version: 1.1
✓ Do NOT buy!!!!I just bought this app and it DOES NOT work. I’m super disappointed and can’t reach them for a refund.Version: 2.5
✓ SucksDownloaded the app after seeing in insta. The app sucks. Absolutely does not work. No instructions on how it should be used. It just opens and asks for the camera. Again don’t waste your time on this..Version: 1.6.0
✓ Grey screen!This app worked quite well when I first downloaded it. I’ve just updated it and tried again: and all it displays is a grey screen and no image. I’ve even deleted the app and re-installed it with the same result..Version: 2.0.1
✓ Getting blur images. Maybe an instruction will help?Bought the app right after watching the commercial. Not sure if I’m not using it correctly, couldn’t get clear and high quality images. And there is no function of importing negative photos to the app..Version: 1.0.1
✓ Wishing for moreI don’t know why, but I assumed this app had a light table functionally when used with an iPad. I was disappointed when I needed to find another method to turn an iPad into a light table. At first, it’s magical. Seeing your negatives become positives by hovering your phone over them is pretty exciting, but it soon gets frustrating. First, I really wish you could take multiple pictures of the negatives and the edit them later. This is my biggest complaint. Holding a negative flat on a light table with one hand and then positioning the phone AND tapping the shutter button with the other is tedious and cumbersome. Having to crop, edit, and save the image before moving to the next image slows down the process. Second, the actual capturing of the image seems hit or miss. Sometimes the image seems over exposed or underexposed depending how you hold the phone. I also it sometimes have difficulty being able to capture an image and I’m stuck at the “hold still capturing image” progress bar. I wish this worked more like some document scanner apps that took several images at a time to provide a more accurate representation. Hopefully this app gets better as I really want to like and use it more..Version: 1.0.1
✓ Unfortunate ExpenditureUnfortunately, I decided to support the developer after reading a breathless review on Fstoppers. Well, this is $8 I’ll never get back. There are better alternatives than this unstable product, which by the way takes shots (scans) with a significant amount of noise. Great concept, and that’s where it’s been sitting for months. Don’t waste your money. This looks like abandonware already..Version: 1.2.1
✓ Useful but...I really love the quality of this app! its perfectly designed and super useful. However, the app crashes almost everytime I use it. They need to update more often..Version: 1.5.0
✓ Quality of picture is poor.This app doesn’t seem to be able to open already “scanned” negatives in your photos and the way it takes the picture leaves a lot of detail out. Very poor rendering. Using a blank folder window you can get a great light box on a monitor and set your device to inverse colours let’s you view the negatives. You can see just how much detail is there and this app just doesn’t get it right. Waste of money..Version: 1.0.1
✓ A Decent StartProbably the best app for scanning film negatives. Gives a good preview of the positive image. When it comes to capturing images it’s hit or miss. My color film isn’t scanning properly half the time which is frustrating because i don’t know how to fix it. Still, probably the best (and only) film scan app on the App Store. Still worth the money..Version: 1.1
✓ Can I “upgrade” to the previous version?I used to love this app for checking out my negatives before actually scanning them. I used to be able to take a picture of the negative and crop it down so it color corrected to just the frame. I don’t see the feature in this version, maybe it’s in the paid version but I’m not about to do a 2 week trial, find out it isn’t there and forget to cancel the subscription..Version: 2.0.1
✓ Could be betterIt’s not a bad app just a bit clunky in places. for $9.99 though I was hoping for more. Pros: The automatic live view conversion of negatives is great! There are sliders to help tweak exposure, contrast and colour. The ability to Manually set the refresh rate to either 50hz or 60hz. Cons: No instructions on how to use it. The image quality definitely relates to the quality of the light source you put under the negative. My ipad2 isn’t good enough. No back button or menu once you have the camera open. The crop feature is pretty rudimentary. The final scans have always come out a little soft for me..Version: 1.1
✓ What a waste of moneyThis doesn’t work. Phone won’t focus well enough to get a clear image.Version: 1.5.0
✓ New version is meh!The older version was better because it was way simpler then the current one. Most people just need a film conversion on the phone and that’s it. There really isn’t any need for all the other extra aspects..Version: 2.5.2
✓ Can be utilized creatively and/or by using peripheralsI found the app through a photography instagram page shouting the app out awhile back. i got the app as soon as it was released and had pretty high hopes. overall, it gets the job done but lacks features such as importing photos. i remember when it was first released the developed stated that the app is best when using a clip-on type lens of sorts and a light box. for most consumers, i think the bad reviews come from people expecting a high resolution “scan” of a single negative. i think the app has it benefits on a more creative level, as you can create pretty cool collages of sorts with multiple negatives. i find myself not really utilizing the app as much as i anticipated when i first purchased it for a steep price of $8. i hope there will be more support down the road for the newer iphones where the app can utilize the different .5x, 1.0x, and 2.0x lenses..Version: 1.3.2
✓ Used to be great, now it’s useless for meIt used to work great in the old version and I always used it to have a quick preview of the negative before printing it on an enlarger or scanning. I would be happy to pay for the old version..Version: 2.0.1
✓ Don’t waste your moneyAbsolutely the must useless app ever. I’m angry I had to pay for something that does not work.Version: 1.5.0
✓ Doesn’t workThe app just doesn’t work, could barely get it to open. When I tried to refund it I was denied. Wouldn’t recommend..Version: 1.2.2
✓ Can’t get a decent pic quality.I purchased this app without hesitating because I’ve followed the project since it was a prototype. I’m not sure what I’m doing bring because there’s no tutorial or troubleshoot section. I’m using a back light from my laptop, placing the negative, but for some reason I can’t get the lens to focus properly. The pictures on the Apple store App Download look amazing, but mine look with lots of noise, grainy. I look forward for future updates and tutorials, but in the meantime there’s another free app that does the same but quality is also poor (but free), so I feel like paying for this app wasn’t worth it. What kind of backlight is recommended?.Version: 1.0.1
✓ Unusable. Do not waste your time.You need to get your phone really close to your negative to capture it at a decent resolution but iPhones can’t focus at super tight distances. So you need a macro lens... but then that in turn distorts your photo, giving it a slight curve. If you get past that, you will still need a really steady hand and even then it will almost always capture your photo as overexposed. Truly this must be a joke. If you can afford a Kaiser slimlite lightbox (~$150) and a macro lens ($20) like the app developer recommends, you can afford a film scanner. That will give you results infinitely better than what this joke of an app produces..Version: 1.2.1
✓ What a jokeWant my 10 bucks back. Apple ur off ur head for letting this on the appstore.Version: 1.5.0
✓ Not worth the subscription.Much too expensive for what this app is. Should be free or at the most $5 once off purchase..Version: 2.0.1
✓ Great.... if it didn’t crashLiterally crashes almost immediately upon opening. As soon as you point it at film, it freaks out and flashes between exposing for the film and film border, then inevitably crashes. Would be very helpful - I think - if it worked properly..Version: 1.5.0
✓ Doesn’t workI downloaded this app and paid for the monthly subscription. It keeps telling me to login but it never gave me the opportunity to set up a login and password. It won’t let me do anything at this point..Version: 2.5.3
✓ Live preview, wouldn’t use for real scansI wouldn’t use it for real scans, you’ll never get good quality on a phone; but the live preview is nice for quickly checking out your negatives.Version: 1.5.0
✓ Always a problemI bought this app when it was on Kickstarter. Initially it seemed like a great idea. I also supported it in beta. When using the iPhone 12 Pro, it will not focus on the negative rendering any positive made blurry and useless. What’s the point of this app if I can’t get crisp positives from out my negatives? And to make it worse, I bought it on Kickstarter! Now the app wants to charge me a subscription fee to be able to use “pro“ options. I feel like the company does not care that we supported them in their infancy..Version: 2.0.1
✓ Great for the first twenty then buggyGetting weird digital artifact lately. Prior had excellent results. Scanned roughly 15 rolls. Digital artifact used to happen once every 4 rolls and easily solved w a restart. Now getting it after one. And thereafter buggy under i drop the size.Version: 1.6.0
✓ Good concept, just does not workThe concept is good, unfortunately it does not work. First of all if you use back light, you see your phone reflected in the film, so you have to shoot the negative from an angle. The image constantly switches between positive and negative, but when you try to take the photo it goes completely dark. Normally I try to contact the developer prior to leave a negative review, however I could not find any contact details or instructions. Don't buy (for now at least).Version: 1.1
✓ It’s .. okThis app is ok for quickly viewing a sheet of negatives. Image quality does not even come close to that of even a cheap film scanner and no where near a good scanner or dslr or mirrorless camera photographed negative on a light table. The developer also does not include ANY instructions or tips that will help to use or optimize the app. If you simply put your phone into invert colours mode in settings, your phone will do just as much as this app so save your money. Maybe a future version will be better but 1.0 is pretty sad..Version: 1.0
✓ *Caution* This App will not convert existing negative images in your libraryI was under the impression I’d be able to import my existing images of negatives to convert them within this app. So far, this is definitely not the case. When this feature is added, I will be happy to change my score..Version: 1.0
✓ Not helpful nor SmartNo Assistive Intelligence No photo bin to review Very little to no options You still need a light box and a negative holder so use the camera app and the invert the colours with a free photo app. I have been hand scanning printed photos with my iPhone with some great results. The apps are responsive and helpful. In turn this app feels like something written in the 90’s Not worth the money..Version: 1.3.2
✓ Works well, but is a subscriptionIf this app was a one time $8-$15 purchase I’d have purchased it and be writing a glowing review. As it is, it costs much more than it would be worth to me. Given that it doesn’t really replace a full editing suite + high res scan, to me this is a good way to preview film. (with a 10x macro, and a nice light)… I can buy a fairly nice used flat bed scanner for $100. I don’t see the value here..Version: 2.5.3
✓ This app didn’t workThis app didn’t work every time I upload pictures its say error 😡.Version: 1.5.0
✓ JunkDon’t waist your money very grainy and not sharp at all. Very disappointed..Version: 1.1
✓ Can’t do a thing. Can’t create an account to even get started. Seems like a scam.Seems like a scam.Version: 2.5.3
✓ AWFULWow this app was awful before but now it’s telling me I need to pay for a subscription to scan photos after my 11 “free” scans. I PAID MONEY for this app a few years ago. This company should be prosecuted for THEFT. Worst app ever..Version: 2.5.3
✓ It should be betterThis was recommended buy several websites and i can’t find a reason why. I get better results with the Kodak version ( free) maybe if I had a clip on macro lens? But it doesn’t work how it should. I used a back light even off set above the light to reduce dotting from it but nothing worked. Gutted I paid for it..Version: 1.5.0
✓ Don’t waste your money.Complete con..Version: 1.4.0
✓ Cannot believe anyone would pay for thisVery few options for colour correction. I really doubt you could get decent results out of this app..Version: 2.5.3
✓ Reflections?I just tried the application. Which solution do you propose to avoid the problems of reflections? On just about all the negatives (black and white) on which I did tests, I see my iphone ....Version: 1.0
✓ Was so excited about it but doesn’t work AT ALLNo idea why or how the exposure changes but we shot 4 or 5 good frames on our slides which worked well, but then for the remaining 30 slides (despite noooo other factors changing), we would see a well exposed image in the live feed, but then the moment we hit capture the image it horrrrrribly over exposed the frame. This stinks so bad and we also tried zooming out, zooming in, tried making sure there was no other light changing the exposer and nothing seemed to matter. It’s completely useless. Ugh..Version: 1.1
✓ 1.6.0 Update Is Really BadI understand attempting to fix the iOS 14 camera bug, which I definitely experienced, but this new update now tries to auto-set conversion levels once you snap a picture of your negative and does a HORRIBLE job at the auto leveling. The previous version didn’t work this way. The previous version started with everything at zero and I could adjust the conversion to taste. With this new version, the auto level does such a bad job that you can’t adjust back to a usable conversion. The PREVIEW before you snap looks better than the auto conversion. I know you’re a one person shop doing everything yourself, but PLEASE revert this back to the previous version. I can no longer use this app. 😢.Version: 1.6.0
✓ Does Not Work ConsistentlyI got this to try and scan large format negatives, but my results have been more miss than hit. The problem is, the negative has to be backlit and the obvious tool for the job would be a tablet with an empty blank document open providing a bright white background. However, a tablet screen does not provide the same light as a proper light box used in photography. Therefore, when the app captures a negative it does so with strange background noise in the image. I can only assume this is due to the refresh rate of a tablet screen. The app’s demo video shows a very expensive light box being used and I suspect this is what is needed to get results. For the price of a professional light box, it would be better to spend a bit more and get a scanner which can deal with larger format film. Epson produce a scanner which can handle large format film which is better value than buying a light box which is what’s needed to use this app..Version: 1.3.2
✓ Completely uselessI downloaded this once for my iPhone 6 and deleted it thinking my phone was too outdated to get the most out of it. I recently re-downloaded it for iPhone iPhone XS and the results are much the same- dreadful. I would love to support the app developer and encouraging him to keep making it better, and I hope it does, but in it’s current form the colour, clarity, and everything else about the captured images are completely useless..Version: 1.1
✓ Total junkThis app is the worse. It takes terrible photos of negatives Do not do what it promises DO NOT WATE YOUR MONEY.Version: 1.1
✓ New version needs iterationCrop seems to be gone (which is a show stopper for me), color adjustments are much more difficult to get right, it’s way less automatic, and just more difficult to use all around. I can see the potential in the new version but it’s not there yet..Version: 2.0.1
✓ New phone, new version = non-functioningI’m using the app on an iPhone 11 with iOS 14. I’ve updated to most recent version of Film Lab (2.1). After developing hundreds of negatives on my previous iPhone 8+ with the 1.x version of Film Lab with great results, with the new version of the app and the iPhone 11 (using the wide lense) the camera mode of the app cycles through exposure levels and every shot I take using that feature is overly saturated in magenta or yellow. Totally unusable, no detail in the frame to filter out or recover. Is there a fix for this? If there is I’ll adjust the rating back to the solid 4 stars that I always felt like the app was hitting….Version: 2.0.1
✓ Unable to reset password OR sign up for new accountFor the last couple of days I have been attempting to reinstate my FilmLab account, after having subscribed to the Pro app. I keep getting the same message. Something went wrong. Please try again. I’ve gone through the process a few times on my phone and several times on your website. Still the same message. Do you have any suggestions for working this problem out. Would really appreciate your help..Version: 2.0.1
✓ It’s Ok.For me it’s quite laggy and inconsistent. It does save and export in relatively alright quality. Very easy to use too. Just not great..Version: 2.0.1
🙂 FilmLab: Negative Film Scanner Positive Reviews
FilmLab: Negative Film Scanner works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact FilmLab: Negative Film Scanner.
⛔ FilmLab: Negative Film Scanner Problems
