NYRA Bets - Horse Race Betting Negative Reviews

NYRA Bets - Horse Race Betting App Complaints & User Negative Comments 2024

NYRA Bets - Horse Race Betting app received 18 complaints, negative comments and reviews by users. Have you ever had a bad experience using NYRA Bets - Horse Race Betting? Can you share your negative thoughts about nyra bets - horse race betting?

NYRA Bets - Horse Race Betting for Negative User Reviews

✓ Withdrawal noteIf you fund NYRA acct with credit card, you can only withdraw money by emailing Support for a check to be mailed to you. no one at the track (Belmont in my case) knew how to give you money at track (which NYRA site offers), and the 17 year old who picks up the NYRA customer service phone gives you an email address to email your license jpeg and checking acct and routing numbers to to get a check mailed to you. i’m not upset by the gymnastics per se, but by the fact that the credit card funding option doesn’t prepare you for the gymnastics whatsoever. it’s convenient up front for NYRA, and it doesn’t make a difference to them how things turn out for you..Sberg001Version: 1.2.0

✓ App glitchYour app keeps on omitting the information when I toggle back and fourth when pressing the menu button ie the three horizontal lines. For instance I press to see my bets, I press to see races, I press to see what my bets pay out but the data on the drop down is blank and no links are present so I have to restart the app. Please fix this.Toby schmobyVersion: 1.9.0

✓ Crashes constantlyThis app is 5 stars when it’s working. The problem is it freezes many times during the course of a wagering day. When that happens you have to delete the app and download it again. Most of us start engaging an app when we bet and that’s frequently just before post time. So when it freezes you get shut out. It’s maddening to say the least..Easygoer1989Version: 1.6.0

✓ Read fine print on deposit matchThe deposit match is a scam. You have to bet 2x your deposit, and that apparently doesn’t include money you’ve won on previous bets. I deposited $200 to get the full deposit match. Won some bets and lost others. Asked why I never received the deposit match and they told me I still had to bet $200 more before I would be given the deposit match. Obviously when you look it says nothing on the promo that you have to bet 2x the deposit to receive the bonus so you have to look at the fine print to know that. Just an absolute sham of a book. Use twin spires instead..GerntyVersion: 2.3.0

✓ Too many issuesThis app is very unreliable. I have had a NYRA account for many years. I got a smart phone and tried this (instead of my computer) and found this app to work about 30% of the time at best. Too bad because I am not moving from NYRA.Me MickVersion: 1.5.0

✓ BEWARE - NYRA WONT allow withdraw fundsI signed up for this and successfully transferred $20 into my NYRA account via EFT (electronic funds transfer) from my bank. This was on Sept 3. So I know the connection between my bank and NYRA was successful. On Sept. 5 (Derby day) I transferred $100. My NYRA account showed the funds there. I placed two $50 bets. These bets both show in my NYRA account. I won one bet for $470, which shows in my NYRA account balance. NYRA also continued to allow me to utilize funds in my account to place a smaller bet for just a few dollars that I also won very small amount on. However, NYRA will not allow me to transfer (withdraw) funds back to my bank stating I could not do so because I had not made previously successful EFT. Clearly I have as my bank account shows this, but only for the $20 deposit. There was at least one other complaint at BBB (I did not read them all) of a customer having a similar experience. I checked my bank account and could not see the $100 deposit I made to NYRA, even though NYRA allowed me to utilize the $100 deposit to place bets on Sept 5. Did I LOSE $470 due to a technical glitch with NYRA or some intentional conduct? Right from the gate, as a new customer I DO NOT TRUST this company and will be ending my business with them if this is not successfully resolved..User7890Version: 1.5.0

✓ Beware of contestsI entered the Saturday $300 contest last week and the site crashed and couldn’t get bets in for 2 races (you have to bet at least 5 and I started in race 6). I would have cashed in both those races and I didn’t finish the contest because I only liked one of the 3 races remaining and I thought they would be giving refunds, but found out we’re just out of luck even though their site crashed..JfkdkxkmzmwioVersion: 2.0.0

✓ Constantly list incorrect post timesMaking last minute bets is risky with NYRA. Upcoming races, which should be the soonest post times are rarely correct. I have numerous screen shots of later races displaying a post time ahead of the upcoming race. This cost me several wins. Called customer service numerous times, was told it was my fault for not verifying my bets. In essence, they’re right, it is my fault but I also would like to trust that they are able to post correct post times. They blamed the tracks feed even though I explained that mo other platform has this issue. I was on hold for nearly an hour (waiting to speak to a supervisor that never picked up) the last time I called. Also have screenshots to prove this. Was finally assured I would receive a return call from a supervisor. That call never came. My suggestion, while iffy, is to suffer through until u get ur sign up bonus and then move on to a reputable wagering platform. 👎👎.JW HandicapperVersion: 1.5.0

✓ Ton of bugs, and no help from support over any issues.If you want a horse betting app just download TwinSpires or FanDuel racing trust me it’s 100x better, use your sign up bonus and delete the app it will save you so much time. The support help on this app is useless, they’ll hold you in a chat for 30 minutes just to tell you that you’re wrong no matter what the issue is I promise 100% of the time..Spencer15637Version: 2.3.0

✓ Terrible support and terrible service. GET TWIN SPIRES INSTEADDO NOT GET THIS APP I downloaded this app because they had a promo of a deposit match during the Kentucky Derby. I never received it in the first place so I was contacting support for about 2 months. I never heard anything back from them until I inquired for the 100th time 2 months later and they were not willing to help. Get twin spires instead..Dave7145205Version: 1.6.1

✓ Didn’t show credit card feeDon’t use this app, better options available that don’t bluntly scam you for fees. If you’re gonna charge a fee for one payment and not another… it should be clearly stated in the payment section.BloonsmanVersion: 2.0.0

✓ Not all trueI’m sorry, but it’s not a “Lucrative Reward Program”, in fact it’s garbage, probably the worst I’ve seen. The HD Video also isn’t up to par as it often freezes / crashes (and no, it’s not my network). Ease of Betting and Honest payouts give this site a C+. Start rewarding your current members better before they flock for better rewards..HonestReviews3000Version: 1.5.0

✓ This app is so messed up!! You leave and come back with 10 seconds ....This app has become stupid cause if go to another another page on your IPhone , it’ll sign me out, and lately all the time and I might be back& forth between looking at PP’s and the entries on the NYRA page and I gotta log in all over again.Tuna crunchVersion: 1.6.1

✓ Withdraw IssueI just downloaded this app because I figured I would give it a try! Well BIG mistake! I was given $25 to BET and I won. So I tried to withdraw my winnings and SURPRISE… I CANT! It said in order for me to b able to withdraw I had to first make a minimum deposit of $20, so I did. And of course I STILL WAS NOT ABLE TO WITHDRAW, NOT EVEN THE MONEY I DEPOSITED INTO THE ACCOUNT! I tried contacting support in all ways possible and still haven’t gotten any response! DO NOT TRUST THIS APP. IF U WANNA GAMBLE , USE BETMGM, FANDUEL, any app that is somewhat honest. Hope this review helps!.NoEy*1120Version: 2.3.0

✓ Can’t withdraw my moneyI have $166 in my account that I would like to withdraw. The app instructed me to set up a direct deposit with a successful deposit to withdraw. I added $40 to my account but I still cannot withdraw. Typical New York; they are fast enough to take my money but hard to access my money..RayH427Version: 1.6.1

✓ ScamTook my social and all personal information just to tell me it’s not valid even though i live in a legal state. I believe they’ve also sold my information since i’m getting scam calls/Junk emails right after i signed up. This app is fraudulent. Avoid it..YhhjjjjjhghhjjVersion: 2.3.0

✓ 👎Got this app because of a promotion before the Derby. I might think it was ok if I hadn’t used others previously. Harder to use and less handicapping info than other apps. And I haven’t figured out yet how to withdraw funds. You can do better than this one..Eye on tempVersion: 2.0.0

✓ The worstReally stupid app. They dont let you create an account unless you print out paperwork and mail it to them. What kind of an app needs that whole process? I literally just want to watch the races since for some reason you all decided to stop NYRA now and i have to jump through hoops for it. Its absolutely ridiculous!!.Sweet2727272727Version: 1.5.0

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