Zepp Tennis Negative Reviews

Zepp Tennis App Complaints & User Negative Comments 2024

Zepp Tennis app received 7 complaints, negative comments and reviews by users. Have you ever had a bad experience using Zepp Tennis? Can you share your negative thoughts about zepp tennis?

Zepp Tennis for Negative User Reviews

✓ A lot to improveFirst it works well, it gives you stats of your daily play. But if you try to press many times the apps logs, upto a point it will mess around. The video captures well but when you try to play it, no sound coming out, the video cannot be erased, same as the stats that was started... meaning no erase features... the app has no option to create a program or anything that will be interested of. The sensor is a bit inconsistent as it doesn’t tell the real time you play. It just captures the stat, so its looks inconsistent with app showing you have not spend time with your stats. And one thing it doesn’t come with instructions on the app on how to do it, you just have to play with it and learn..GekoyVersion: 1.2.1

✓ Support?The support link takes you to a page with no mention of zepp tennis. It’s not possible to get in touch with zepp without a user ID, but this app won’t let you set up an account to make one... Can someone please get in touch?.Joshky7Version: 1.5.2

✓ Confused App! MUST improveI really don’t know why i bought this sensor, it’s my second one from zepp (i have the Generation 1 also) and the impression that i have is that they never played tennis... Ok let me explain why! Most off the people practice more than play ! It’s hard to set the app to practice mode, to bee honest I’m not sure if i got it yet! Once you get to record your “session” the data collected is not well presented! You can only access a short lousy resume of your session, “X” forehand shots with “YY”% on sweet spot, average speed and average rotation, and that’s all you are going to get, forget to analyze you data and you shots over time! This second generation sensor is much better than the previous one, smaller, smarter, have a better mount (i do use the insert mount), and you don’t have to calibrate before use it, they really improved the sensor itself, but the app is really the week point. I really don’t recommend this sensor. I have tried other brands, and there is better options at least for me!.Mel GarVersion: 1.2.0

✓ Disjointed and missing key features.Review is for Zepp app as well as Head Tennis Sensor App. Biggest complaint is #8. In a way this review is unfair because it really isn’t that bad, but… Apple watch has no setting for MPH. Apple watch does not show heaviness. Online account is useless because dashboard is broken (looks like JavaScript errors) No response from feedback. Individual stroke details are not recorded like they are for the Head Tennis Sensor app (Zepp made). Head Tennis Sensor does not have an app for Apple Watch. Apple Watch feature request: Have user set parameters where watch will give vibration feedback. So, say I want to have at least 1800 rpm. And 2000+ rpm being excellent. The user would set up the watch to do a very short vibration for 2000+ rpm, medium length vibration for 1800-2000 rpm, and a long (3 pulse) vibration when under 1800 rpm. Same should be doable for speed or heaviness. Biggest feature fail/missing is that no matter how much they improve accuracy they cannot solve spurious readings from when I hit the ball back to the server or hit the ball back to players at the court next to me. Once that ~15mph lollipop FH is recorded then my averages are useless in my opinion. Give us the ability to either download the stroke details to CSV or give us an editor either online and/or the app to fix or delete strokes. Where I get the most Zepp’s tennis sensor technology is to use Head Tennis Sensor app on my iPad and record very short practices where I can be confident that spurious readings weren’t recorded. So, if I am doing a short one hour practice, I might save 4 practice settings against the ball machine and 1 session of serves. From the app, I have heaviness (missing from the Zepp app), and I have individual stroke details. Best of all I can save the results and the averages mean something. If a spurious stroke or two is recorded, I merely stop the app from recording, delete it and start a new session. However, even that is less than ideal, would be nice for the Head Tennis Sensor app to have editing as well. My guess is that the relationship between Zepp and Head have created two separate code bases where some code is shared. Also there is probably contractual stuff that prevents or hampers the features from being done well. So, if you don’t have a Head racquet, your choice is clear, use Zepp. If you have a Head racquet, use the Apple Watch and the Zepp app to record the match and give quick feedback is great but you have no heaviness recorded. If you want heaviness, where the iPhone with an armband. For practices against ball machine or the wall, use the iPhone or iPad. Sometimes competition produces good products, but in this case I fear it hasn’t. I would love to know, and for Zepp to know especially, what other users think because really in many ways this is the best sensor out there. It is so close to being a really great app/tool for tennis lovers!.Bryant SmithVersion: 1.5.1

✓ With the new updateIt’s annoying that when the sensor is on and the app is not connected, the sensor fail to record the shots. And some serves are recorded as a smash. Somethings wrong with this..4ngel888Version: 1.5.0

✓ The app not working anymoreBeware don’t buy this sensor or any sensor from this company. Website is down, no support, sensor app is not working anymore. They closed company without alert their cútomers. Let’s their customer hang with useless sensor and app..NghiaflyVersion: 1.5.2

✓ Half implementedTech is sound - accurate stats. App is missing most of the features it promises in product demonstrations and advertising. Very half-hearted attempt to make use of the device..JamesNorthVersion: 1.5.2

Zepp Tennis works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Zepp Tennis.