SkySafari 6 Plus Negative Reviews

SkySafari 6 Plus App Complaints & User Negative Comments 2024

SkySafari 6 Plus app received 16 complaints, negative comments and reviews by users. Have you ever had a bad experience using SkySafari 6 Plus? Can you share your negative thoughts about skysafari 6 plus?

SkySafari 6 Plus for Negative User Reviews

✓ Great for learningThis app is amazing visually and I love that you can point to two stars and it will tell you the distance those stars are from each other that is awesome. But I can not get app to work well enough with my 5 se and skyq-link when it does sync right it seems to always take the longest route to an object and the controls are not good either to many icons. I see a lot of bad ratings for the Celestron sky portal app but it works great for me..Skywatcher779Version: 6.1.2

✓ Data out of date!I’m still seeing SkyWeek info from the end of December 2019 and we are in April now. Also the comet is Mag 2? I thought this was going to be fixed in the new year. Would love it if if the compass button was always in reach. Also Moon often says “does not set” when it does so after midnight..DalekvanVersion: 6.8.5

✓ Unable to import observing listsI don’t know what’s the issue but I’ve been unable to import observation lists on both my iPhone and iPad. The name of the observation list is created but no actual observations are imported..Humbaby17Version: 6.8.2

✓ Crashes consistently after entering custom equipment on an iPad Pro 11After adding new equipment, the app freezes and eventually crashed. Happens for all equipment I’ve created finder, Barlow, reducer, eye pieces. Fortunately, the new entry’s are not lost..PnanksVersion: 6.8.5

✓ No Wi-fi link.As a guide to the night sky this is excellent. Lots of info and even allows you to keep an observation log. I bought it believing it to be an upgrade from SkyPortal which is free. I have the Celestron SkyPortal Wi-fi link and this allows me to control my scope from my iPad. But the upgrade will not connect even though SkyPortal still does. I wouldn’t have bought it had I known. I’m just glad I didn’t buy the Pro version. Stick with the free SkyPortal, it’s good enough for most astronomy..BrymoiserVersion: 6.0.1

✓ Zero SupportBefore you purchase any of the SkySafari products you should know that should have any issues, you will receive absolutely no support whatsoever...only referred to a community forum. The producers of this product are too busy collecting the revenue stream to support their customers..JmdpltVersion: 6.3.0

✓ Wifi connection problemsThis could be great APP except for some limitations. The positive is, it has a great display of the sky with many helpful tools. One of the tools I like is being able to save my DSO viewed objects. The however is that it is very difficult to acquire a clean link between the iPad and the Celestron Nexstar Evolution mount. With WiFi. With having WiFi as the only available link it becomes useless in a populated area with 2 or more fellow star gazers also using wifi. If they could update the APP to allow a mini USB connection passing thru the Hand Controller. There is another App that I stumbled across That utilized this connection. It uses a mini USB cable that connects to the HC and passes the commands onto the mount. There is also a path for EQ mounts where the connection is direct, bypassing the HC. Even though the APP is free it does not come up to the quality of the user interface and display SkySafari. One thing I said earlier is the ability to save your viewing history and printing out a hard copy. If this app incorporated a USB connection it would have a 6 plus star rating..87NFAVersion: 6.5.0

✓ Skywatcher az gti equatorial not compatibleUseful app but won’t control a az gti mount in equatorial mode. It keeps crashing the mount and wiping the alignment needs fixing.Andy1974Version: 6.8.5

✓ Great app but…Excellent ease of use and huge database but it won’t auto connect and align with my Celestron advanced vx. I use Celestron Sky Portal for ‘go to’ functions and Safari Plus only as a database. Disappointing since both apps were developed by the same company..Bat be boyVersion: 6.8.5

✓ Annoying spamAs soon as they release a new version, they are spamming you with notifications to buy the new app..Svoy2Version: 6.8.5

✓ Decent on fixed stars; couldn’t point to comet Neowise...Search & align always nearly 40 degrees off, but good on any fixed stars - not sure what the issue is. Date & time of night seemed O.K..Full-of-frustrationVersion: 6.7.2

✓ Well, it worked onceI purchased this for both iPasOS and MacOS and support is non-existent, referring me to forums where the most recent posts are a year old. on April 23 i used Sky Safari Plus (iPadOS) for the first time to control my Celestron NexStar 6se, and all worked fine. we then had rain for weeks, and on May 11 i tried to use it and it connected fine but after many failed alignment attempts (not me, the stars were aligned with the reticle in my ASI294mc) i gave up. last night, May 13, it wouldn’t even connect, gave the Connection Failure dialog box multiple times, even after completely powering off the scope and quitting/restarting the app. i then immediately started up Celestron Sky Portal and it not only connected, but alignment was perfect the first time. i tried again this morning to connect via Sky Safari Plus on both iPad Pro and iPhone 12 mini, with Connection Failure again. useless investment..SoundproVersion: 6.8.4

✓ Great app but !App is brilliant but for some reason on the iPad mini 2 the compass is way off !! And no matter how many time is try and set gyro it’s way off ..now using another app which is free.RedbumVersion: 6.4.0

✓ Good app. Confusing reason for update.This business model of making a new version as a new app, asking users to repurchase it, and removing the old version from the store is confusing. I uninstalled my previous version to install the new version, after being prompted to download the new version from within the app. I realized after installing the new version that features had been removed, and that I needed to purchase this “plus” version to re-enable the features I lost. I couldn’t find the previous version in the App Store, so I just paid for this. The developer has pointed out that the old version can still be downloaded from the App Store in the previously purchased section of my account. Thanks..William WintersVersion: 6.1.2

✓ Going crazy in my iPhone 11This app is spinning when I try to turn to landscape mode.MombazzaVersion: 6.8.5

✓ SkySafariPlusDifficult to use, unable to utilise real time/directional.Ripped off badly!Version: 6.0.4

SkySafari 6 Plus works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact SkySafari 6 Plus.