DeepL Translate App Negative ReviewsDeepL GmbH

DeepL Translate Negative Reviews

4.8
4.83629 star

Total 59 Negative Reviews

DeepL Translate App Complaints & User Negative Comments 2023

DeepL Translate app received 59 complaints, negative comments and reviews by users. Have you ever had a bad experience using DeepL Translate? Can you share your negative thoughts about deepl translate?

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DeepL Translate for Negative User Reviews

Autocorrect ruins foreign language translationsI have used DeepL before and it has very good translations compared to others like Google. Unfortunately when using reverse translations (i.e. German to English) the app still uses English autocorrect which makes it more difficult than it should be to write foreign words. Surely this should be an easy fix by detecting phone setup language or turning off autocorrect completely..Version: 1.6

Best translator but microphone doesn’t work in iOS appBest translator but microphone doesn’t work in iOS app. There’s no option in settings to allow access to the microphone??.Version: 1.8

Lacking features-i wish i could copy the resulting translation by simply holding my finger on the text like in the google translate app -the keyboard and alternative translation results always get in the way of each other; there should be a smoother way (iphone 12mini) -why can’t I specify Informal/ Formal in the app; even if I’m a pro user? If you guys want more users, that should be a free feature on the app & desktop version. This is what makes me use DeepL instead of Google for german - english translation..Version: 1.9

Increasing instabilityWhen it works it’s good. I used to love this app but over the last few months have seen it’s reliability drop significantly. It often logs me off from my account and back to the free service. When that happens it needs to be restarted. It is also frequently failing with an error. I can’t even raise a support ticket today as the login servers are broken. The interaction with the latest Apple software also needs to be addressed. Being prompted every time about whether to allow pasting into the DeepL application is a big deterrent to regular use..Version: 2.1

Need to improve Chinese, Japanese and Korean translation.Need to improve Chinese, Japanese and Korean translation. App should allow users to thumb up or thumb down translation and manually correct error and send back for review..Version: 2.11

Not very deepThe L stands for list of languages don’t download if you need Vietnamese translated.Version: 2.9.2

Was great now awfulHas been great and solid until last week and now the microphone and speaker function only work on your first phrase or word. Then you must clean and close the app to get them back. Keep getting unavailable also..Version: 2.5

Reset the algorithm plsIt used to be by far the best translator on the market. I loved it. Since then, I don’t know what happened and maybe the users have influenced the algorithm by picking up too many alternatives, but it is as good as any other translator which says a lot. Please do something..Version: 1.8

LackingApparently this is meant to be more accurate than google translate but unfortunately this app doesn’t have the option to save words or phrases to favourites, it’s a function I rely on, shame as I would’ve stuck with it if it did. The audio is spoken by a male voice though which is more preferable than Google’s female voice. Can you add this to the app I wonder DeepL?.Version: 1.3

Your windows 11 app is brokenPlease fix the Windows 11 app. I installed the dot net but but it keeps saying install dot net….Version: 2.9.1

Be very carefulI use to think this app was the bee’s knees to translate French and German but since I have learned the language, I realise how bad it is and how it can change the context of what you are writing. Be very careful using this app..Version: 2.8.1

DesignYour iOS design is very bad. You have to change it..Version: 2.10

Absolutely no use . Does not work consistently. Very disappointed.Why is this app never working. So far has only translated a sentence. If you try to write a paragraph it says the server is sending it too many messages. I have 5G satellite navigation. A good network and I am the only person using it in my household. The network is working at optimum for everything else but not this app. I would pay to have the prime version if this version worked. I do not understand the other reviews after my experience. Can anyone recommend a good app for translation. I do not mind if it is expensive if it works. Customer service is uncontactable so of no help whatsoever ..Version: 2.6

This app could be betterThe speed of the words being translated and repeated in another language is too fast to comprehend completely. There should be a way to slow it down so that one can study exactly how each word or phrase is being pronounced. Even just googling translations they say it fast and slower. Also the translation gives alternative ways too say it in another language but it doesn’t explain why they are alternatives and it also doesn’t allow you to listen to the alternatives. I will be removing this app..Version: 1.7

TerriblePlease just try to translate “How are you” or “ How are you doing” to Chinese, You would doubt that you are 20 years in the past..Version: 2.7

Lately not so reliableI can no longer from any of my iPhones enter oral voice items to translate I must type or upload documents And then uploading documents to translate the last 4 months it was illegible and not worth the subscription fee I pay. I also have noted that it often can not translate nothing happens or I get a message to try again. I used to think Deepl was the best but not any more I’m looking for a translation app that is more reliable. What’s wrong Deepl People you should do a better job any maybe release an update !!!!.Version: 2.10

Fix the Spanish translationThe Spanish translation ain’t even 50% actuate. My Spanish friend(s) were hella confused.Version: 2.4

Incorrect pronunciationI don't understand why when I want to hear how words sound in Ukrainian, they are pronounced in Russian. This misleads people who use translators that both languages have the same stress and pronunciation, which is not true. So it would be nice if you could change the pronunciation in the Ukrainian translation to the correct one..Version: 2.11

UselessUseless on my iphone 13. Initially impressed, but soon go message free use ended and had to sign into Pro. Considered subscribing but no matter what I did in app or even website nothing but gibberish would come on screen. Another feedback comment stated needed major revamp needed for IoS. I agree..Version: 2.10

No Chinese traditionalThere’s no Chinese traditional?!.Version: 2.7

Where has the European Portuguese voice gone?Hi been using this app successfully. Love it. But just recently, the voice for oral translation is only giving me Brazilian Portuguese!!! I can’t seem to change it to European. Deepl on my computer works fine!! but no longer on my iPhone!! HELP! I need European Portuguese not Brazilian!!! Hopeful of your help!!.Version: 2.8.1

It’s alrightI’ve been enjoying the website for months now and it’s been very helpful. However, on this app there are no extra definitions, sentences or dictionary provided like the website. These things are essential for a more comprehensive understanding of the word. I would like to see this feature on the app, until then, I’ll stick to the website..Version: 1.6

The update took away features :(DeepL is a go to on my language learning. I’ve always liked you didn’t need to make an account to use the basic features. But with the new update it seems there are no long multiple options when typing a phrase? I always liked that because it helped me understand at the level I’m learning (vs it is only said this way) Really bummed if this moved to paid. The desktop still seems to do it so thinking it’s just a mobile thing….Version: 2.11

Unavailable image translationThe function of image translation is not available any more after the latest update, hope the problem can be solved ASAP !!!!.Version: 1.6

Where is Arabic?I love this app and use it frequently. However, when I first discovered DeepL, I used it mostly for Farsi but then, to my surprise, there was no longer an option for Farsi (Persian - as listed on the app). Also, I have since realised that Arabic - one of the most common languages in the world - does not exist! Why? 🤨.Version: 2.10

👎🏻The service is very bad, there is no Ukrainian language, when you write in Ukrainian, the program confuses it with Russian.Version: 1.9

No transliterationThis app is a little better than some other translators but there are no transliteration which makes it REALLY difficult to read languages that aren’t using the English alphabet. I usually use this for Japanese and Korean but if I can’t read the translations then it’s useless. Especially with regard to Kanji in Japanese. Add transliteration and this app will be top tier!.Version: 2.8.1

Great app but no UkrainianThis is a great app in all respects except the number of languages is limited. Especially relevant right now is the lack of Ukrainian. Please add it soon. Disappointed Ukrainian is still not available.Version: 2.0

Ne fonctionne pasL’app ne fonctionne pas sur mon OS. Erreur 412. Impossible de traduire votre texte. J’ai désinstallé et retenté l’installation..Version: 2.6

Doesn't workBlue line expands....and nothing happens.Version: 2.7

Deepl - Another gov. company run by a bunch of rats- Translations are incorrect too often. - Doesn't work on my iPhone anymore. Says I’m not connected to the internet, which just isn’t true. I’ve deleted and reinstalled, and still says the same thing. My guess is that they are just phasing out certain iOS’s. - Used to be able to translate 5,000 characters for free, then they changed to 3k, and now all of a sudden this scum company lets you translate 1500.... which I’m sure is just to force you get you to pay for a subscription. Next you’re only gonna be able to translate a paragraph for free. Rats.. - Just like every other money hungry company, you can pay monthly to have a subscription (surprise surprise), but never able to just buy a service outright. So add that onto every other app/service you’re paying for monthly/yearly. People, thanks to companies like this your now guaranteed to be working for the rest of your life. It’s just dumb. Every testimonial they show you praising deepl is from the biggest satanic companies on the planet. So what does that say about DeepL..Version: 2.9

Great but…It’s a great translator especially for a web novel I’m reading that’s originally in Japanese however when I go to copy and paste the text from Japanese to English I get some lines of text that don’t translate correctly in any way shape or form. They say random things like “to get the most out of your time visit our website” or “if you don’t know how to contact us, contact us through our website”. But when I copy and paste those same lines separately in a new deepL tab I get the correct translation. What is this and how to fix?.Version: 1.2

Low connectionIt won’t download the results soon low connection.Version: 2.2

Sound is very badI have this app and all seems good but the sound is so low and I have tried everything to make it louder. I’m not sure if the app or it’s my phone. Bit disappointed. Every other app on my phone, the volume is perfect..Version: 2.4

Buggy after two weeks useI was thrilled to find an alternative to Google translate. I'm a heavy user working daily in two languages. At first I was impressed with the desktop version making my life much easier with two keystrokes. Unfortunately, and to my embarrassment, I began getting comments that the translation did not make sense. Once I began looking I found repeated phrases, words I did not write inserted and gibberish that makes the translation unusable. For now I'm back to Google translate using your app only to quickly reverse translate messages sent TO me. I can't trust your translation and don't have the knowledge or time to check every time I use it. I give you an accuracy rating of 3 out of 10 and a confidence level of 2 out of 10. In order for me to use your product, which I would like due to security concerns about Google, you need to achieve 8-9's out of 10. I'd like to hear what your plans are for achieving acceptable levels and when..Version: 2.8.1

Best Translator, Need Some UpdatesDeepL is easily the best translator available on the market. My primary use is English <-> Japanese, and there are a few weird quirks that mean I can’t uninstall Google Translate just yet. 1. DeepL’s text-to-speech doesn’t use the speaker on iPhone, it uses the phone speaker, so it’s extremely hard to hear. Other competitors default to the loudspeaker, so Japanese folks in translating for don’t have to read everything. 2. No furigana/ romaji. For anyone who speaks English, Japanese Kanji is difficult or impossible to read, so if you need to actually say something out loud, you still have to use a competitor. 3. No offline translating. While AI translation is great, if I’m in an area with no signal and in some kind of emergency, I’m forced to use another app that doesn’t require a connection. It would great if DeepL had a less-accurate, offline mode as well as the online mode. Other than that DeepL is great and many Japanese people that I’ve used it with have praised it’s accuracy and how natural the Japanese sounds, though it does tend to choose the more formal options in all situations. Definitely a must have for any English speaker trying to navigate Japan without actually speaking the language yet..Version: 2.5

Deepl App has not been working in New Zealand, what is going on?We have been using Deepl since last year and we love it! I would give 5 star but the app stopped working since yesterday (in New Zealand) and it is still not working today, I am not sure why and I can not find a contact email on your website. Could you please look into this? Thank you..Version: 2.7

Bad for German.Unfortunately the free version of the app is not useful for German. It will mostly chose the formal Sie form, which sounds ridiculous if you use it to help in written conversations with friends. Sometimes at random it will mix with the informal Du form, which can bring you in trouble using it for any work related conversations. It is usually possible to switch between these. This should really be improved or made more flexible for basic users who use it for German. Otherwise the app is great. But this is a big unfortunate minus..Version: 2.4

Good but…….DeepL has a lot of good features like the camera, copy and paste and a lot more ,but it doesn’t have that many languages😭. please add as many more languages as you can. Like Arabic and Serbian. That’s the only languages I know of that are not on the list ,but there are certainly more..Version: 2.8.1

English to JapaneseJapanese to English after dating a Japanese woman for 19 months I give it a B+. Required me to ask her what she meant in some cases, and with some words and it did poorly with gender him and her or you and I and occasionally would lose it’s mind completely but mostly I could read as it was English. However, English to Japanese is a disaster and she refuses to read it at all. Even when I translate the same letter Japanese to English and then back to Japanese and back to English again without changing anything, the meaning is different, so many errors and without knowing what it says in Japanese, many misunderstandings take place. English to Japanese is absolutely horrible! What is happening? Why is it so bad when Japanese to English is rather good?.Version: 2.8.1

Good app but missing featuresLove Deepl, I agree that it is usually better than the other translation software available. The app is easy to use but is missing the features from its website, you cannot see definitions or see other translation options which is the reason for the 3 star rating..Version: 1.1

Useless for meDoes not have all the language, so it’s useless for me..Version: 2.5

Needs Chinese transliterationThis is the most promising app out there, in terms of speed and cleanliness. But the dealbreaker for me is lack of Chinese transliteration, meaning showing the Pinyin simultaneously with the Chinese characters. I’ll go 5 stars if they can add, and then I’ll tell everyone..Version: 2.1

Completely useless on an iPhone miniThis was a brilliant app that I used all the time until the latest incarnation of the app and iOS 15. On a iPhone mini the layout is so cluttered with icons for the various options that the translations themselves are impossible to read easily. What was a great simple display is now a cluttered jumbled mess..Version: 1.5

Great app on computer. The app is lacking functionality!I love and use Deepl all the time when I’m doing work on my computer. However, using it on my phone leaves me wanting! It lacks the functionality of choosing between formal and informal communication and I don’t have the capacity to change isolated words in the translation as I do with the computer app. Give them 6 months to a year and this thing should be developed into a robust translation tool! Could you guys also add Ukrainian, Arabic and Persian? That would help everyone in Europe out tremendously!.Version: 1.7

There is no ArabicWhere is the Arabic language?.Version: 2.10

Made me sign-in and immediately blocked the screen for other appsOK. Great translation program, but started giving me constant pop-ups demanding that I create an account. Since the translation is good, I did so; gave my email and signed in. IMMEDIATELY, I could not remove the predictive typing bar from the bottom of the screen, which blocks the buttons of another application I require, rendering it unusable. I cannot use either app without being able to click-away the predictive typing bar. I have therefore logged out and I will have to stay out unless and until the problem is fixed, whereupon I would renew my subscription and revise this review..Version: 2.11

Used to be my favorite translatorI don’t understand what you did to the translator in the recent updates, but suddenly it’s not working as well as it did before. What happened to alternate translations? It used to provide a few alternatives. No more. Also, it doesn’t seem to comprehend context and grammar anymore. Example, if in Italian I want to say something with the Imperative, the translator only gives the Present. I never had this problem before. Please fix these things, especially the feature that gives multiple options for alternative words and translations..Version: 2.11

Great appBut every so often randomly it will say that the servers are too busy and then i cant use the app at all.. it is sooooo frustrating please fix and my rating will go up... still the best translator there is but i would love if i could use it all of the time...Version: 2.2

Awesome translations butFantastic results. Unfortunately you can’t set the font size or choose to display the translation in full screen like Microsoft translator. This makes it very difficult to show the translation in a store or to older people..Version: 2.6

Unable to connectThe app has ceased working recently on both my iPhone and iPad. I get the message “Sorry, our servers are not responding. Please make sure your device is connected to the internet.” All my other apps are functioning as normal and there is no problem with the internet connection. I have deleted and reinstalled the app but the problem remains. It is a shame because the DeepL translator was my favourite..Version: 2.7

Getting worse and now limitsSeems to not recognise French words without the accent or translate words within a sentence if one is misspelt. Seems quite recent, and to add that there seems to be a limit (I didn’t see before), then is just not as good as it used to be sadly.Version: 2.11

Glitch right from the startI just got this app and I keep getting the message that says it can't translate the text because the network is sending too many messages to the server. I don't know why this is happening I've tried rebooting etc. it's not happening with any of my other translators. Is this a glitch others are having?.Version: 2.7

Doesn’t work anymoreIt now says: “ Sorry, our servers are not responding. Please make sure your device is connected to the internet.” It even says that when I’m connected. Please fix this. Also, I use an older version on iOS 14.3. I have no intentions of updating..Version: 2.6

Good translator but not respect culture汉服 in English is hanfu not hanbok, hanfu means traditional Chinese clothes and hanbok means traditional Korean clothes. When I am writing 汉服 deepl translates automatically to hanbok, it is culture Appropriation..Version: 2.4

IOS experience is not wellCannot auto detect and convert target language. For example, if I input Chinese, DeepL website can detect my input is in Chinese and translated to English, But app cannot do this..Version: 1.8

TrashInstalled , iPhone 13 pro max, wouldn’t translate Japanese to English via camera option. Deleted Ok update , developer contact states they are working on the Japanese translation. Positive move and big ups to the developers taking time to check my review.Version: 1.7

God translations, robotic voiceI find this app useful for English-Polish translations but it can be frustrating to use There are two minor issues. First, the website allows you to tap on a word in the Polish translation and select a different word. You can see how the sentence changes using an alternate translation. I wish this app had a similar feature. Two, tapping on the speaker icon gives the pronunciation in the most robotic voice I’ve ever heard. The voice isn’t clear and there is no way to change the speed. I also can’t find a way to select male or female voice..Version: 1.8

AutocorrectWould be better if they turned off the native language autocorrection. If I try to write a Dutch sentence it autocorrects all the words to random English ones as I type.Version: 2.8.1


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