- 96.6LEGITIMACY SCORE
- 97.1SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Adidas App User Positive Comments 2024
Adidas app received 125 positive comments and reviews by users. Can you share your positive thoughts about adidas?
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Adidas for Positive User Reviews
✓ Super appFacile à utiliser et pratique!.Version: 5.33
✓ Fantastic AppThis App is fantastic! As a student you get good promotional deals via the app. You can also earn loyalty points via purchasing items and using the adidas running app. Everything loads really quickly and I have encountered no issues so far! Smooth check out process and an excellent amount of items in stock ☺️ clothing items are modelled really well and you are able to read reviews of each item and earn loyalty points for writing reviews. I am very happy with my shopping experience so far..Version: 4.2
✓ Great app for shoppingI never normally use apps to buy clothes but the Adidas app was an exception. Great, fluid UI which lets you easily browse what’s on offer. Really like the loyalty scheme, whereby you collect points with every purchase. Ordered my items within 5 minutes and paid using Apple Pay, would highly recommend!.Version: 4.7
✓ Awesome app and so easy to use love adidasEasy as.Version: 3.29.1
✓ I love the app, i can checkout the sales whenever.Delivery Address part is a bit pain, first it’s not accepting dash within the address, like 5-7 will become 57 automatically. I had to re-direct one order. No biggie, but would be nicer to make dash acceptable. As well when add unit number in Address 2 field, it will show repeated before check out. In general, it’s a lovely app!.Version: 3.13.1
✓ Love adidasIt’s not even close I buy adidas more than any other company period. Specially when it comes to my shirts. Love the quality and fit. Please do more 3xl options please. Also lightstrike pro I love this new foam always be a boost lover but please please make a lightstrike pro show that has no carbon fiber rods or plate in a high stack with a nice wide platform and that show would be the most comfortable shoe on the market. Because I bought the super shoe but super narrow. So please this way I could own the best shoe the most comfortable shoe ever made is my quest to find. Keep up the great work and amazing products also show love to the ultraboost for casual people as well. What happened to the boosts feeling we loved. Super stack with super squishy boost would be a dream. Ok sorry for the long wish list but I want you to succeed and I want to wear adidas products that kill the competition. God bless..Version: 4.26
✓ We always order shoes hereLove the shoes and quality also very fast delivery!😊.Version: 5.33.3
✓ Lee2516It was good online shopping experience at adidas site. It was easy and quick. You can return item when you change your mind after order. Good!.Version: 3.24
✓ Adidas onlinePerfect selection. Fair price. Top quality!.Version: 5.20
✓ ALMOST PERFECTI like using the mobile app. Navagation is ok, however I am extremely disappointed to see ( and verified by a very polite chat agent ) that there is no option to pay with Klarna. I know it is available on the website, but the reason I use the app is that it’s more convenient for me. Why is that? Can or will this option be made available on the mobile app in the future?.Version: 3.27.1
✓ Fantastic bargainsAdidas had some fantastic bargains in their end of financial year sale. They were genuine discounts on their brand name goods so it is definitely worth being a member of their online site..Version: 5.7.2
✓ Best shopping app!I do 95% of my shopping online, so I use many shopping platforms - websites, apps, etc. on various devices. These include single brands, market places and department stores. This is the best shopping app I’ve ever used!! • Good search engine, scrolling though products works well, including going back to the same spot after viewing a product. • A product viewing is spot on - large images, easy to scroll through, enlargement works (unlike on some other apps). Reviews, sizes, etc. well presented. • Efficient checkout process with many payment options and all information saved in place. • Wasy to hop between basket, search and saved favourites. To summarise, an app, that is efficient and makes online enjoyable. Hats off Adidas 🙌🏼.Version: 3.43.1
✓ ControlSwipe right to go back is the very basic logic of iOS application. Why would you even make this into something else. And yet I can swipe to go back at anywhere else except the product details. Why would you even make two different control logic in one application. The product details page is making me sick. I have to reach to the top right to close the page. Seriously..Version: 4.22.1
✓ Convenience at a touch of an appLove and be easy accessible nature to specials especially for large 3XL . Any chance in the future of 3XL stadium jackets of super rugby NZ teams especially Blues team as hard to find imagoes anywhere..Version: 5.3
✓ About the app and customer serviceI haven’t had a problem with the app up until recently. Ordered an item twice through the app and received no confirmation e-mail nor it reflected on my order history. 2 people in Customer service told me to re-order and that there was nothing they can do. The third person I spoke to finally told me that the app had problems and advised to order a third time through the website. I ordered the first time and was offered a comp 2-day shipping and expected this to arrive on the 15th as it mentioned on the confirmation page. Had through hoops with customer service and ordered the item 3 times. And the best they could do was a 15% coupon and didn’t honor the 2-day shipping offer originally. Fix your app or fix your customer service..Version: 3.38
✓ LoyalAdidas has always been my brand of football. The most comfortable boots ever worn. Would never need any bandaid, tape, Vaseline or any other nonsense to prevent blisters. Multiple times bought Copa mundials the morning of training/match days and fitted like a glove. Same goes for the sexy predators.Version: 5.32.1
✓ Perfection.Stripes over checks. #onlyforthegoats.Version: 5.35.1
✓ Great easy app to use!Great way to shop online!.Version: 3.16.2
✓ Love it , just love itThe way how it’s been designed It’s just perfect I really love everything on the app! So much convenient to look up stuff, the Designing is JUST PERFECT!👍👌🏻.Version: 1.7.1
✓ Apple and PayPal onlyGood app and shopping experience.... My only suggestion for improvement was that when it got to the payment method I couldn’t pay directly by credit card. The system pushed me to Apple or PayPal. I imagine these companies clip the ticket with some sort of charge. Felt ripped off 🙁🙁🙁🙁.Version: 3.42.1
✓ Wow!The adidas app has allowed me to save items and it has a wide variety of these items, however it doesn’t have all the time sad the stores. Overall the app is great and I would vertically recommend it other adidas users..Version: 3.18
✓ Worst purchase ever !I’ve ordered Ivy park off & on for the last couple years. When attempting to order my shoes, I experienced every technical difficulty that was possible. It declined 2 credit cards, I was forced to finance shoes (okay like who does that 😳) then I chatted with this guy & he sent me the link to the Canadian site which they didn’t deliver to the US ! But oddly enough they have a lot of inventory. Then I was sent an email link to purchase them & they were sold so I gave up after 2 hours & 21 minutes. Then I got a notification on my phone from the confirmed app. I was Super Excited ! I just pray that I can get my socks next week too !.Version: 5.6
✓ Apple Pay issueJust tried to pay for purchase via Apple Pay and both registered cards (which have money in them) can’t process the purchase. Made a payment though the App Store shortly after and there was no issue with that. Tried closing the app down and logging out of the account, but still no joy with Apple Pay working for me..Version: 1.9.2
✓ UltraBoostI am very pleased with the items I purchased, however, I had a lot of difficulty completing the actual transaction. On my first few attempts, the credit card I was attempting to use wouldn’t get authorized. I got in touch with the credit card company to let them know the purchase was a valid transaction and they notified me the reason it wasn’t being authorized was because the billing address didn’t line up to their records. I made the switch but still had no success. I eventually changed the payment to a different card and the transaction went through. This caused me to have to purchase a pair a half size up as the original size was out of stock. I love the product itself and what Adidas offers, but it would’ve been helpful to talk with a support team to solve this issue in a faster manner. Looking forward to purchasing much more from the Adidas app and I’m thankful you’re taking the time to hear my feedback and improve the process going forward!.Version: 3.42.1
✓ Easy peasyApp make life a breeze!.Version: 5.30.3
✓ Very goodThe app is glitchy at times and won’t load pages. Comes up with ‘Error’ on screen. Otherwise really easy to use. I especially like the reviews, they help with getting sizing right, as ordering online can be a bit of hit or miss, these make it easier. Would also be great if men’s and women’s products could be specifically labeled as such, especially with shoes as it is not clear sometimes and affects sizing choice. Overall, I love the app!.Version: 4.7
✓ Love itI love it, it’s so easy to navigate and make orders!.Version: 3.15
✓ Unable to purchase anything through appConstantly get a message saying “oops an error occurred” when trying to buy anything through the app. Jump over to web browser and it’s fine. Contacted customer service and app support and still can’t be resolved 5 months after issues started. Same on confirmed app. One of the worst online shopping apps out there.Version: 5.24.2
✓ My favorite sport store everEvery penny is worth it, my kids love Adidas same for me.Version: 5.35
✓ Best SelectionAdidas has great sales! Their product is superior above others..Version: 5.33
✓ Great app, easy browsing, please list colorsMy only real complaint about the app is none of the products list the color. It’s very strange. The website does. It’s particularly tough for me because I am partially color blind. It’s very hard for me to tell the difference between black, dark blues, and dark grays. And some of those in between colors, like shades of yellow etc often look tan. So descriptions are really helpful. Otherwise the app is great and I prefer it to the site. The photos are easier to scroll and zoom in on. Only downside is the notifications and convenience hurt my bank account..Version: 5.0
✓ Great appLove the adidas app so many items to choose from and even get things personalised when your at a certain level with points. Super fast delivery too which is great. The only downside is that before you could use your discount codes on any items but now it’s only full price items. This is a bit disheartening as I only really buy the sale items and with that extra discount was amazing but sadly no longer available..Version: 5.23
✓ FacileJ’adore en plus l’essaie virtuel.Version: 5.31
✓ Very useful but could be betterI love this app as a lifelong Adidas product fan. It does its job well being able to view and order products easily as well as loyalty rewards club with generous discounts in sale events and loyalty rewards. The only downsides for me being - 1. No landscape viewing mode for those of us using an iPad with a keyboard. 2. Some sports not represented e.g. Adidas martial arts gear Fix this and the app would be near perfect..Version: 4.7.1
✓ Yeezy crocsI finally was able to buy these one specific shoes I’ve been looking for 🤩. Can’t wait till it arrives plus for the people looking for yeezy crocs they’re all here for good prices 😋.Version: 4.15.1
✓ Doesn’t allow personalised football T-shirtThis is a 5 star app but as I cannot personalise football T-shirt’s it gets a 3 star. It always shows the same error message and however many times I have tried the chat function nobody replies!!!! Very unfortunate when you look at the positives of this app. Their rewards for creators club members are unrivalled!! Competitions, free now tv passes, early access to sales! Amazing sales! Great functionality! So when getting so much right and having important sections like the personalisation of a football T-shirt and a non existent chat function let’s it down..Version: 3.22
✓ The best of the bestAwesome experience with the app and the product itself.Version: 5.34
✓ Adidas appI have been an adidas member for some time now and couldn’t be happier with the discounts that are available and earning more membership points that continue the savings on items across the site. Thank you.Version: 5.28
✓ HonestlyI love adidas, I love the brand the products everything but wow is it hard to order something online. I had to re order two pairs of shoes THREE different times because my order kept getting cancelled by the company. The issue apparently was that my billing and shipping address was different but I was doing that to surprise my boyfriend for his birthday, by having the shoes shipped to his house. In order to finally complete the order I had to tell him about the surprise so that I could send him money to his bank account so that we could use his card therefore solving the shipping/billing address difference. Such a headache, other than that I totally love adidas.Version: 1.9.9
✓ Why so many bugs?I can’t believe this is the app of a massive corporation. I am continually shocked. About 30-33% of my time using this app, I end up in a loop of error pages and error/retry pages. It’s like a black bar with various error codes. Especially if I am trying to get something from wish list to my shopping cart. Then a few times when trying to buy sneakers on their release date (not Yeezys, Ivy Park or any major) it malfunctions so much I’ve had to wait a day before I could access the app again. Then my shoe size was out. Luckily 0.5 size down still fit me for one of these releases date orders. Come on Adidas. I know you can do better.Version: 4.10
✓ Adidas appThe app is very userfriendly!.Version: 5.33.2
✓ Great Deals! Amazing Product 🤩Great Product! And amazing quality!.Version: 5.34
✓ Honestly ehhhI like adidas but there are some issues. Try delivering the packages without letting the package scream that it’s an adidas box with logos on the labels please. Not everyone lives in pleasantville. I had a package stolen during the lockdown and got screwed so I had to buy it again. Another issue I’m having is that on my 12 pro max all of a sudden I cannot locate any stores within my area to schedule a pickup. I’m being forced to pay $5. I did this with no problem last order but now it’s not letting me see my options as to what store to go to pick up my item. Get it together adidas, no excuses on why this is going on. Fix your app with the store pick up location issue and please let one be able to pick up at the nearest store. Thank you kindly. Also tell your designers to make better designs for sneakers and clothes. A lot of it is being wasted because nobody wants to buy some weird adidas items. Keep it simple..Version: 4.6.1
✓ Jen TraskWouldn’t allow the order to go to checkout, it kept saying ‘ops there was a problem’ so it took 12 hrs for it to let me, then too my birthday voucher away and I couldn’t use it!! I also missed out on a couple of items as a result ☹️.Version: 3.33.1
✓ KieranVAbsolutely brilliant app with many features. The Adidas app is very easy to use. Purchasing is so easy to do and using the app itself is built very well. I would rather use the app to purchase any Adidas apparel after I’ve started using it. And the best part about the app is that it promotes healthier living by tracking workouts too - and that, to me, is very important these days.Version: 3.18
✓ Full of Error Messages but StylishFull of Error Messages but Stylish It’s a shame because it just makes the app very hard to actually buy what you went when it doesn’t save items you are actively trying to buy so you get all the way to the checkout and it’s like oh. We don’t even sell that item anymore. As well I can’t even see this review because all the text is white on white so another great move by Adidas.Version: 4.3.1
✓ Error messages and WishlistI love adidas, it makes up half my wardrobe, but I need fixes to be made. I’m hoping deleting and re downloading the app has solved the constant “error” messages I was getting that would then freeze the app and require me to restart it, but now I’ve lost my wishlist. I need my wishlist to be attached to my account and not the app. If I log onto another device it doesn’t follow and now, after logging back into the app on my phone (after deleting as stated above), I've lost my wishlist, too. That’s my biggest issue provided the error message is solved. I also wish the wishlists had a feature that could hide the sold out items, so that when I decide to buy something (I just got a couple e gift cards), I am not wasting my time scrolling through items that are sold out (which seems to be a majority of my 99+ wishlist...where is all the stock?)..Version: 4.1
✓ Great App and easy to useThe app lets you access all the adidas items that are available even if they aren’t at your local store and also saves the time to actually visit the store at the small expense of just not having the deals that may be at your local adidas store, however promo codes do make up for that small disadvantage. Overall easy to use and gets the job done just as well a cashier would, transactions are as secure or even better than stores unless you do it in a public WiFi were someone could be sitting ready to snatch your credentials which is the WiFi providers fault for not being secure enough to block any sort of hacker..Version: 3.31
✓ Best brandThank you adidas for always being the best items to the market..Version: 5.32.2
✓ AdidasThe app is awesome. So many deals I can’t find anywhere else..Version: 5.32.2
✓ Great AppAmazing.Version: 5.35
✓ Tight Forty FiveI have an Australian music podcast (Tight Forty Five) , where I interview original musicians at the top of their game. I only wear retro adidas tracksuits in my interviews and it’s really become part of my identity and listeners and guest remember me as that guy who wears the matching adidas tracksuit!!.Version: 3.25
✓ ThanksPao wasgreat to deal with, can’t wait for my product to arrive to New Zealand.Version: 4.16
✓ Great!Easy to use..Version: 5.32.2
✓ Everything in one placePretty cool user experience. Easy navigation. Narrow down things you wanna buy in to wishlist. Sleep on it (this part is important) in case you wanna change your mind. Select items from wishlist - move to bag... and purchase and it’s all yours! It’s obviously like most apps of this nature. I’m just glad Adidas has its own! :).Version: 3.41.4
✓ Best website for buying unavailable sizes in OZI can never buy 8.5 sizes in any JD sport or footlocker. When I go there they say that there sizes start form 8 and then 9 and halves start in 9 and up. When I discovered that I can buy online and always have a good fit I got the wow factor Just make em a lil cheaper to buy online 😛 Thank you ⭐️⭐️⭐️⭐️⭐️.Version: 4.14
✓ App doesn’t workEver since they updated the app to version 2.0 and higher. It hasn’t worked for me with numerous issues. 1. Sometimes on start up I just get an empty white screen. 2. Fails to load products upon selecting area to browse e.g. shoes fail to upon selecting the “running” category 3. The app seems to to display text on the “Search” page in German even though I live in the UK and therefore speak and read English, even though have the United Kingdom selected as my accounts country in the app..Version: 2.2
✓ Best shopping appI’ve purchased many times and never had a problem. Easy to use and quick shipping.Version: 5.10
✓ Shipping AddressEverything was great until I got to the shopping cart, wasn’t a seamless transaction. Kept taking me back and forth. The address that I entered and saved was correct but when you emailed confirmation it changed to another number... the app or website doesn’t allow any changes. Now my package could be shipped to the incorrect house number if I don’t update details with auspost in time. There has been feedback left re: addresses, doesn’t appear to have been corrected.Version: 3.24
✓ Wildly disappointingAccount stopped allowing me to purchases out of nowhere. Called multiple times to report issue & find resolution to no avail. Lost opportunity to purchase multiple items due to them either selling out in my size or short term availability while waiting for a resolution. Created another account w/different email which fixed the issue, but lost points attached to other email. Newest issue is I placed an order over 10 days ago & although a shipping label was created, item never shipped. Called in again, zero resolution or compensation of any form for my time. Truly the worst..Version: 5.17
✓ Product and applicationBest service and performance Easy to access and grab the offers.Version: 5.33
✓ Easy everythingThe order process is fast and easy. Makes shopping a great experience.Version: 5.13.1
✓ Such an easy app to useI find the adidas app so easy to use. It took me about 2 minutes to purchase my item. Starting with the search button, then filtering to the size I wanted, then paying. Simple!.Version: 5.17
✓ Errors on account page nowApp is overall very good for searching / saving favourites etc but the account page no longer shows anything (been like this the last few updates on iPhone) but now also doing this on iPad. Also you seem to not now be able to have the same account logged into the app on both iPad and iPhone.Version: 5.1
✓ Easy to useEasy app to use , good pics of products.Version: 5.26.2
✓ App crashing during saleAnnoying as offered extra 20% off if you bought through the App. My bag kept emptying itself, then saying what I had in there was out of stock, kept crashing, and I lost out on loads of stuff. Ended up having to buy from website which obviously didn't offer me the additional 20% off. If you're wanting to attract traffic like that to the app, make sure it can cope. Very frustrating..Version: 2.9.5
✓ Update productsLove it how it update the items when shopping. Easy to assess while shopping. Best part that the items sold out quick and I able to see the blocking. Love love. Have not receive my items yet. But will come back to let you know the wrapping and the items of design. Excite to see the products for my nieces and nephew. One of the birthday gifts arrive later but, my niece ok with it. Just hope the items was in the store where I can pick it up. But, it’s ok, we all happy. Thank you for making everything to run and easy to locate everything on the web. Hot optic: I am not an online shopper. Good luck and many more on your journey of business..Version: 4.19
✓ Useful but...The app is really useful when it comes to all things adidas obviously, However , when it comes to exclusive trainers like Yeezy it’s way easier to use the website as the app says nothing is there whereas the website shows that they are there , the price , date , time of release & lets you sign up for updates. This is frustrating as I’m having to use the website for Yeezy’s which depending on the amount of people who are on , will cause it to lag and decrease the chance of getting a pair. I would definitely like to see a change in the future as I love adidas and the collaborations they do. Please fix this if it’s an error..Version: 2.9
✓ Great app.Brilliant app, easy to use and the layout/design is brilliant. The only frustrating thing is the personalisation feature isn’t available via the app, it is only available via the website. But my wish list/basket doesn’t mirror, nor does my creators pass. So although I get free personalisation for being on the Gamechanger level, I can’t receive this benefit because the app doesn’t offer personalisation and the website doesn’t recognise my creators pass level..Version: 3.39.1
✓ Love adidas, hoping they don’t get too wokeAlways been loyal to adidas, great products and always supported wholesome sports. Very worried about corporations pandering and virtue signaling by incompetent executives who care more about pretentious and obviously fake and hypocritical to the detriment of their loyal base. But we see many companies ruining very had earned loyalty chasing the most flaky and fake gen Z market so they can pretend to be progressive. If they go down the same woke hypocrisy as other wokey companies I will stop $2-4,000 yearly I spend on adidas alone. We have to speak with our wallets. Don’t support Marxist fascism disguised as diversity and equity which should be a crime itself as they only push more racism and hate toward anyone not obeying their far left ideological propaganda. Get politics out of sports. We need an scape from the toxic social warriors that burn down our business and cities when their feelings get hurt..Version: 5.30.4
✓ Best of the best!German at it’s best!.Version: 5.32.2
✓ Adidas rocksApp is so way to use and has a wide range of products.Version: 5.17
✓ I Only Wear Adidas Top Quality ProfessionalAdidas Customer Service is 100% Quality The wait times are so fast The Staff are always Professional Fast at resolving any issues Top Quality Customer Service,.. Always Professional & Knowledgeable They are all Brilliant at Customer Service: Professional, Friendly, Polite, Respectful, Welcoming Intelligent, knowledgeable, Top Quality Experience, Very fast at resolving any issues, Best Customer Service I’ve ever had Much Appreciated all you’ve help me with I only wear Adidas I have Adidas Everything because they are the best And their Fashion never goes out of fashion My favourite Company Many thanks 🙂🖐💫.Version: 5.11
✓ Overall great experienceOverall amazing. I hate shopping online because I’m so picky with how things fit, but the website is super informative, easy to use and helpful. The shipping is a lot faster than I was expecting. I got a pair of slides that were too big and all I had to do was put it in the same box and ship it back for free and select my size online. No shipping any direction for the order or exchange it’s great. The member program is awesome too, it’s easy to rack up points quickly. Best, smoothest and most enjoyable experience shopping online in a long long time. Quality of product, price/discount/sale, ease of use and just overall freshness are top tier. Will definitely be back soon 😁 I recommend ordering through adidas directly. 🤙🏼.Version: 3.35
✓ GlitchyApp is glitchy and locks up a lot. Not that user friendly when shopping and moving between ranges and products. Responsive images click through to quick when just trying to scroll. Could be a lot better.Version: 3.31.1
✓ Payment Processors need some work!I think this is purely technical. The app is good but payment has glitches. I paid through my PayPal but it didn’t go through so the txn didn’t complete. But the money was gone. Reached out to the support, they said money will come back if the order didn’t go through. 14 days later - money still hasn’t come back. There’s no kind of pre-auth hold that lasts this long. They just asked me to place the order again. I will not be spending my money twice if your APIs can’t handle the components on your app. Also, the sale is over now!.Version: 4.12.1
✓ Love it!Easy access to sale and discounts!.Version: 5.26.2
✓ Random thoughtsI Love Adidas. Have since I was a kid. I don’t really have many complaints, if any. You’d might say I’m completely bias. You might be right. I always buy NMD’s. I love every pair. Even if it takes six weeks to receive a new pair, in the meantime, I’ll still be rocking any of my older pairs with confidence. They wash and dry so well that they almost always come out looking new. They’re so durable. I’ve had one pair for almost 3 years, took them through all types of construction work, and at the end of it all, I was left with a hole in the top of one from getting caught by a fence I was jumping... lol..Version: 3.43
✓ SuperstarsAdidas has never let me down, always great products and customer service! Fantastic deals always, keep up the great work Adidas!.Version: 5.33.2
✓ AwesomeGreat products and customer service, thanks..Version: 5.25.3
✓ ReviewHi there . Firstly I will say I love your products . But I have to say my purchasing experience on this app and website is less than 1 Star . There is no zero option . After sales service is pathetic for a brand of adidas’ caliber . Firstly your chat system is pathetic . I have literally wasted hours on there trying to have a conversation with someone . The amount of times I have received “hello this is xyz how can I help You “ I’ve typed in my issue and never heard from them again . Only to see this conversation has been timed out . Absolute pathetic. So I tried using your email system which wouldn’t accept my phone number in the required field . I then waited hours on the phone for them to say contact the chat staff - I then tried the delivery tracker to be told my order number didn’t exist !!! After being able to eventually grab the attention of one of your chat staff - over two weeks after my order , they eventually said “oh sorry that order was cancelled , sometimes that happens “ WHAT ???? Is this one of the largest brands on the planet of some garage brand in someone’s back yard ? Absolutely pathetic. Now I’m Re ordering a product but paying more because the sale has ended . Jesus . Wow adidas ....Version: 3.30
✓ Nice to find latest and greatestAccess to latest and limited edition adidas gear!.Version: 4.16
✓ Very good appModern and user friendly.Version: 3.18
✓ Easy to use and still in NZ!!!Great app, easy to use and still in NZ. 👍.Version: 5.31
✓ Great app - easy to purchaseLinked to Apple Pay so no need to look for your cc when you have an impulse buy. I did find it hard to look for shop on the front page (hence 1 star deduction) so ignored that page and just used search. Other than that simple and quick way to get the 3 stripes..Version: 2.5
✓ Auto-stop/start issuesPoor performance from the Adidas Running App in stopping randomly during long runs which is VERY frustrating. The GPS is also not very accurate when compared to Polar & Garmin tracking as the Adidas Running App always seems to come up short, sometimes by as much as up to 700metres different! When distance is adjusted to the more accurate reading this can exclude runs from the events & “races” that are set on the Adidas Running App which is infuriating as I then have to run further to get the distance on Adidas Running than I would using Polar/Garmin data. This additional distance is also not included in the graphical representation of the monthly run accumulator which is also disappointing. Overall an Ok tracking app but very VERY frustrating at times!.Version: 5.33.3
✓ Won’t let me log onWhen it did work it was alright. No exclusives anywhere to be found on the app and no one on the help line knows how to access exclusives it’s random of course but they couldn’t tell me that. Back onto the app - it logs me off EVERYTIME I close the app and now it won’t let me log back on I’ve been on two WiFi’s now and my 4G and each time it’s said it lost WiFi connection which is a lie, no other app has any problem of any of the tried 3 internet accesses above. Never mind all three..Version: 3.0.1
✓ Love Adidas AppEasy to use and quick , now that Nike isn’t offering online purchases in NZ. Adidas wins.Version: 5.32.2
✓ Problems purchasingFor the past month the app has not allowed me to make any purchases. An error would pop up saying something was wrong with my “billing info” and then I would check it and make sure it is correct, and then resubmit and another error would pop up saying “oooops something went wrong”. I didn’t think anything of it until today when I tried to use my hype access to purchase shoes before they were released. But unfortunately I was unable to purchase them and probably won’t get to purchase them when they release tomorrow if I’m not drawn to buy them..Version: 3.0.1
✓ Needs a wish listIt’s a good app for shopping but the app needs some things added. Here’s some ideas -wish list, so people can add items to a list which isn’t a cart so they can save what they want to buy in the future - price ranges, so when your searching, you can search for a particular price range for the item - Sort items, so there should be a tab where you can chose how you want your items to be sorted, so you can have it as ‘price low-high’ or ‘new-old’, etc..Version: 1.0.1
✓ Ok butOk but sort the notifications out eh? You can’t get rid of them and it’s a pain in the bum.Version: 3.30.1
✓ Love itVery nice app easy to go through Love the sales and the point system.Version: 5.32.2
✓ All my mates know i luv dis app! It wud defo be a 5 but I’m always honest with all my reviews ✌🏼️•As title shows I’d defo give a 5 star because this app is one off my favourites and I don’t think it’s fair givin 5 stars if iv jus for a few negatives NOT MAJOR so hope no1 stops using because it’s awewomeeeeee. 💯💯 Okay apart from this app is one of my fav sport apps I jus have a few things than I think u should consider like— • most buying/selling aps have a featured at the top meaning u can press low or highest prices to start off looking through which u could afforded etc at the time. A lot or mainly everyone does it. Have a look 👌🏼 • see i dont usually write a lot lol, but when people brows through the app when they ain’t been paid an payday is say 2days away!!!! Onestly if u did a wish list like most people we would love browsing knowing we have stored items an their secure in a wish list that we know we won’t forget the stuff that we liked an wish we bought so that’s where the wish list comes in!!! we wouldn’t forget what we wana buy of payday which is jus amazing idea an again other people have then!!! But fans of adidas it wil sure be making an increase to your business. But thanks dearly if u adidas team did get a chance to read this ✌🏼️ 💜💜👟👟.Version: 3.18
✓ AwesomeOmg guys you really know how to confuse a girl with choice. Didn’t even get to end of scrolling before I gave up and just bought what was on my short list 🧡.Version: 5.22
✓ Excellent Customer serviceHello, I redeemed some of my Adidas points for a 20% off voucher and when I went to check out on my order I could not find my voucher anywhere in the app so I called an Adidas store and the representative tried to walk me through, finding my voucher with no avail, who then directed me to call the customer service number I called the customer service number and she could not find the voucher either. However, she did see that I had redeemed some points for a 20% off voucher she advised me that she could not do a 20% off voucher but she would email me one for 30% off my order. I thought to myself Wow, I’m glad I called customer service to get help because I came out even better by calling them! Thanks Adidas for your great customer service representatives and for recognizing my problem solving my issue. I just placed my order with my 30% off voucher and I am a very happy customer and will recommend Adidas stores and their customer service if they are having any issues with the Adidas app..Version: 5.20
✓ Excellent serviceEasy to finding my choice with application 👍🏻.Version: 5.33.2
✓ StarsStars speak for itself.Version: 5.32.2
✓ Adidas for lifeWhat can I say I’m a adidas promoter and the three stripes never dates and can only ever make you look epic. I’ve had people offer to buy jackets off me in clubs - name my price - there is no price there is only looking great in the Das! I also love for adidas and their training app as it keeps me fit and my mental health great with my 4km target each morning. The motivation the app supports me with and the bonus vouchers to keep my Adidas wardrobe growing and shoes and tracks on my kids at a significant discount is epic. It’s been two years now of training and buying Adidas and I love it..Version: 5.20
✓ Great butIt would be super useful if you put pictures of the interior part of sweatshirts, hoodies, joggers, etc. Currently there’s no way to guess the thickness of any of them and if they are therefore warm or not. Also, in the suggested items in “complete the look” it would be great if you truly put the products that match by style and colour with the selected one. Every time I select a pair of joggers or tights I need to spend lots of time searching for the matching clothes..Version: 5.17
✓ Great app but with an technical issueThis app is easy to use and help finding the wide range of Adidas product, making the customer experience a great one. But as a member of the Creators Club, one of the reward available is the Free personalisation of product and on the app there is a flaw as it doesn’t worked. I’ve experienced it in 4 of the last orders, I’ve placed. It let you add it to the basket but once you check out the confirmation email doesn’t include it and the products arrive without it. Once of the solution provided by Adidas customer service is to do it via the website but then there is another issue there which is even after login in, the personalisation is now longer free. Can this be looked at and fixed as this is not great..Version: 4.5
✓ Fair Deal for students5/5 app works perfect and overall Adidas giving 35% off for students in most full price items is amazing for students and much appreciated compared to other companies and therefore is creating many customers for life due to this fair deal for students meaning Adidas is the go to brand of choice.Version: 4.22
✓ BetterI’m back to be an Adidas customer along with all my friends and family. Already bought $100+ of stuff with more to come. #sold.Version: 5.31
✓ Almost Outstanding AppThe performance and design of the app is fantastic. Plenty of deals. I love adidas. The only one thing I can complain about is that there is no Afterpay payment option on the app but there is Paypal. You have to use the web if you want to use Afterpay. So I will give a 4 instead of 5..Version: 3.25
✓ Adidas appGreat app, easy to use.Version: 4.10
✓ Service is great versus websiteI rather felt forced to turn to the app because it wouldn’t allow me to buy my shopping cart online, but no matter, when I used the app it was an enjoyable experience. I can tell the graphic design team put thought into it, the videos you scroll through utilize celebrity faces and advertise more product in a Tiktok fashion, and buying items became a rather aesthetic experience, with plenty of security measures. I needed help with changing my shipping address and the chat I used was easy to access and my agent was quite helpful. Although I don’t usually shop at Adidas I will say I’m proud of this app and the thought put into it..Version: 5.26.2
✓ AwesomeAwsome.Version: 5.33.3
✓ Finally!Love the app, although the interface is bit over-designed. Hope there’s improvement to make it more of a shopping tool rather than promotional hub..Version: 1.6
✓ Adidas onlineI love buying on this website i can always get something different I havent seen instore Thanks adidas.Version: 5.15
✓ Needs trackingYup.Version: 4.7
✓ Need improvementI like the way the app design, and how sleek and smooth it runs every time. But there are lots of space for developers to improve the app and hence customer’s experience 1. Filter: let’s say I’m looking for what is on sale, I just wanna look what is on sale for women size 6. Then after I apply the filter, it show every in size 6. Man woman girl boy infant sale not on sale. 2. I made a few purchase using exact same account, it show in the app that I did not make any purchases, and I cannot track my order. The email with tracking info lead me straight to the app so I’m deleting it cuz I feel it doesn’t help much with my shopping experience..Version: 2.7.1
✓ PerfectEasy to navigate, look for items and make purchases. I liken it to the Apple store app as even on a iPhone 13 mini I can still get a similar experience as if I was on a desktop..Version: 4.25
✓ App Library category Wrong.Not sure if this is happening to others but my app seems to be categories in food and not in my shopping. As I do forget I have this app I don’t really purchase from it. It would be used much more if it showed up in my shopping category. Great app otherwise never had any problems. Been shopping with adidas for more than 10 years.Version: 5.33.1
✓ AdidasExcellent customer service. I have had a couple of issues with some items of clothing that I bought from Adidas. Upon contacting customer service, the issues have been resolved without any problems and with speed. A great customer service..Version: 5.23
✓ Awesome AppShopping is always easy with the adidas.😍🥰.Version: 4.16
✓ Worst Experience.I’d like to say thanks to the person who helped me on chat, they were lovely. I couldn’t sign up for the raffle for Yeezys because of some stupid input validation for a phone number. I tried several times, but because this phone number input is a number input, you can’t enter in any spaces. And even when I copied my phone number as a text from my notes app to paste the text in the input field, it didn’t validate either. I’m disappointed that I couldn’t sign up to be on the raffle or even order anything because to progress to add my address, it requires my phone number. Please fix this because I think I’m not the only one who’s struggling to enter their phone number to progress to ordering anything in the app! From a national brand, and I’m brand loyal to Adidas, I’m disappointed and I hope this bug gets fixed soon..Version: 5.11
✓ MrsI had a major difficulties with customer service when an order was taken out twice - I’m talking £348 twice a lot of money. Despite having no money to do shopping I was left short and the level of rudeness and the lack of compassion was nothing but disgusting and disgraceful. I am a working class, pays her taxes, does what most people do, but the way I was spoken to and dismissed when explaining my situation was shocking. The products are great in Adidas and I have had work related and personal connections with Adidas which made it more interesting to see how customers are treated when things go wrong. I have decided on this occasion not to take matters further but would like Adidas to arrange more training when talking to customers over the phone. Also I suggest you employ more management so that you can engage with complex complaints ( I was told management do not deal with any complaints so what do I feel I would gain for speaking to a manager). There was a lots of failures in this case but as I stated I will let it go because I just don’t have the energy after more than 15 calls enough is enough. I could hear the tone of voice the more staff, I spoke to regarding my situation the more they treated me badly. I hope all calls are recorded and positive training is in place for the coming months so that no one has to go through what I did, and no one is left out of pocket especially during this very difficult financial period for everyone..Version: 5.18
✓ I Am An Adidas JunkieI have been collecting adidas sneakers for years. I have nearly 20 pairs of UltraBoost alone. My kids my other half are adidas obsessed, my fault and I’m not sorry. The UltraBoost is my go to sneakers for daily comfort wear, the cushioning of the boost sole is like walking on memory foam but with complete support in all the right places. Before the Nike React nerds start hating on me, STOP! right there. I have tried 3 different pairs of Nike Reacts and they don’t come close to the UltraBoost comfort. You can wear the UltraBoost all day and your feet feel fresh. To sum this up, if you need a sneaker that will keep you comfortable all day long, whether it be running or just walking around, the UltraBoost cannot be beaten by anything on this planet. PS I don’t work for Adidas, I just love my brand..Version: 3.13.1
✓ AAAAssuredAdidasAddict! Have never had a problem with any of my orders - each time I do receive my orders it makes my day, Thank you! Also love the kiddies selection - perfect gifts for my nephews & nieces. Ps any chance we can bring back the woman’s Sleek series shoes even for a limited time?? I brought the black/gold shiny pair (back in 2009? They were the best - so comfy!) but unfortunately I regret not buying the white/gold & the red/gold pairs aswell!.Version: 3.24
✓ The appUser friendly Easy to find what you are looking for.Version: 5.22
✓ Problems logging inHad a long trek trying to get my order sorted online. Had a long wait on the phone had to call 3 times before someone finally answered, ( couldn’t remember my password and was told I’d be getting a email to change it, that didn’t happen ), had to give all my details again and they tried to sort out the problem, got sent a link. Once in, it stuck on the address part and wouldn’t let me go any further with paying for my order just kept asking me for a ‘added address’ for some reason and wouldn’t let me get past that part. After going to and fro and messing about I managed to get to the page where you pay, then because I’m paying straight out my account and it was nearly £200, my bank had to agree it’s me ( fair enough ), then more trying to access pages, I lost the phone call with customer support, I managed to be told ‘boom! you’ve made your sale’! And up came the 4 items. It took FOREVER and I ended up with the red Arsenal kit and not the black away kit I wanted as it was sold out! Can’t take chance it will sell out so had to buy what I could. Frustrating and time consuming experience to trying to buy online..Version: 5.16.1
✓ BewareThe app doesn’t quite work as well as it should , if you order something and it’s not in stock it will leave you believe you have purchased it and you also get an email to say you purchased it, followed by an email to say it will be delivered , then a few days later you will receive an email saying sorry you weren’t happy with your products and issue a refund , even tho you haven’t even received the item , after a bit of two and throwing I was offered a small discount on products , but having to explain to a wee one she won’t be getting the trainers I ordered for her isn’t worth any money , I’ve been buying adidas for 35 years and got my daughter into buying them , but now she has lost her passion for buying adidas again and no amount of money will get that passion back as I did as a kid ...... poor show adidas.Version: 3.12
✓ SatisfactoryApp is easy to use to look at product. But when purchasing items or viewing in cart. It does not show a break down of costs only a total. ie. Discount amount, shipping cost..Version: 3.41.6
✓ Unable to view order history in latest updateI love the adidas app. It’s very easy to navigate and love that it’s easy being a member and unlocking rewards. However, with this recent update and the app being refreshed, I am unable to view my order history. I was lucky with this recent order that the item was the right fit for me. If I had to do have an exchange or return, I would be unable to do so as it doesn’t let me see my orders. I do like the new update and it has given the profile a nice up look, but please fix the order history.Version: 5.9.1
✓ UNABLE TO PROPERLY SEE MY POINTS OR ACCOUNT ON THE APPI’ve recently started to buy adidas and just when I did they started the creators club. I’m not sure if it’s because the club is new or whatever but point is I can’t properly review my points on the app! I only get emails regarding my status of recently becoming a “game changer” but other than that the app is on point with its GUI (how the app looks) and sometimes glitchy navigation system. The app is useful to real adidas fans, it just need lots of bug fixes. Also some orders I did while logged into my account weren’t added to my point system, and if they were I couldn’t even tell. Listen the app needs major improvement l! I’m not hating on it I’m just a bit frustrated at the fact that adidas can’t make a simple app to properly help its loyal customers (even if I’m new!!!)!!!.Version: 2.3
✓ Better Drop SystemFirst off I just want to thank the Adidas team for making a good product. I’ve been an Adidas member for some time and I have to say if there’s a shoe that I want, Adidas does a more fair job of allowing regular consumers who are loyal fans and been using the product a chance to win. They do drawings or drops at different times of the day, which makes it harder for bots or resellers to get all the shoes everyday people want for a fair price. If the shoe they anticipate is more coveted they don’t advertise it as much and change the process from the typical Nike 7am drop that is too predictable and frustrating. When people wake up or have been supporting the brand for awhile you want and expect retailers to give those shoppers a chance to get the shoes they want (reward the loyal fans). Also, I like that some of the drops are on the actual app instead of confirmed because I don’t want to have to context switch all the time to a different app. Thanks Adidas team 🙏🏼.Version: 5.34
😕 Adidas Negative Reviews
