TrackEnsure ELD Negative Reviews

TrackEnsure ELD App Complaints & User Negative Comments 2024

TrackEnsure ELD app received 24 complaints, negative comments and reviews by users. Have you ever had a bad experience using TrackEnsure ELD? Can you share your negative thoughts about trackensure eld?

TrackEnsure ELD for Negative User Reviews

✓ Not customer friendlyThey sent me a defective eld cable and device and now saying returns not accepted so i have to buy another one for $350.Alex goguVersion: 3.01.32

✓ Bunch of crooksIf you need safety monitoring from this company dont even think they will rip you off on monthly fees and un trained workers with long wait times.SobloyoVersion: 3.01.29

✓ Need improvement stillThanks for adding notifications when approaching violations. But now i get pop up banners every 30 seconds saying app is working in the background mode. We don’t need that. Please fix it. And why my previous review got deleted?.Alex kryVersion: 1.99

✓ 90’s interfaceThis interface is from 90s super old and outdated compared to keep trucking for example. Doesn’t have most of the features. Really needs an update..Great123ebayVersion: 3.01.02

✓ UserAfter last update start using 2GB of data traffic per hour. Drain 50GB hotspot and 112GB Data plan within couple days!!!.MonahporVersion: 3.01.47

✓ Technical supportPoor service at all, don't recommend Waiting time is always over 2 hours. If you ask them what's the issue they have one answer for all " we hire new costumers " or " we getting updates in the system " . Those answers are about 4 months older.ShtormingVersion: 3.01.29

✓ Stoped workingAfter I updated to the newest version of IOS app stoped working (.Moonlight23Version: 2.04

✓ Used it for 5 days and don’t likeWhy? first its interface so stupid, look other like ez log its simple . second made numbers biger! i cant read numbers! thirdi cant chage from on duty to off duty myself fourth 5 mile not working it start after 3-4 mile and i need wait again 10 hours . thankyou.Dmika000Version: 3.01.29

✓ This is the worst ELD I have ever usedDoes not give you warnings or reminders about your hours of service. The customer support is very unprofessional and unknowledgeable. The App interface is terrible and constantly gives you errors. You can get better ELD’s for a fraction what they charge. Avoid this ELD for it will cause you a lot of downtime..Nell24Version: 3.01.09

✓ 0 starCustomer service 0 star.GertasdanVersion: 3.01.49

✓ Молодцы!Good app, support and customer service!.Yevgen YVersion: 3.01.34

✓ Not optimized for Samsung AndroidIf you use it on Samsung devices, get ready, it will not work with them. App requires permission to share location all the time, however once installed (you may get message it’s not optimized for your device, in my case 2020 Samsung Tab A) this app gives only two options for permission: never and allow while using, well you will allow and guess what. App will not work because it requires “Always allow” and there’s no such option. Even if you get lucky and this app will start working, wait until new updates come out for Android or application itself, it will stop working and will be crashing the moment you want to open it. Good luck. Used it app for three years and so sick of it. Calling support will not help either, never had any issues fixed with their help..Milan-former fan of the gameVersion: 3.01.28

✓ LONG LONG WAIT.U call them it will take 30 minutes and up to get connected with someone. UNBELIEVABLE. DONT BE CHEAP HIRE MORE PEOPLE. THIS IS INSANE.Newyork7785Version: 3.01.21

✓ BUGSNew update please!you added new bugs!fast please!.AaaaabbaaaaaVersion: 1.85

✓ WorstStill cannot get location right. Way too many glitches. AVOID!!!!!.KapartVersion: 3.01.10

✓ No Personal Conveyance; No Yard Move; No Adverse Driving ConditionsNo Personal Conveyance; No Yard Move; No Adverse Driving Conditions; If you change to sleeper it will save as sleeper 2,3,4 … straight without combining as one sleeper time….VitaliNetVersion: 3.01.41

✓ Worst eld platformSupport wait 30-40min. They have no idea about us dot eld regulations. They even don’t have “split” shift after 2hr sleeper status. Interface outdated and not intuitive..56363driveVersion: 3.01.40

✓ Don’t waste ur time here’This app never workers and wrong updates so u call them they will put u on holdddddd for like 2 to 3 hours no joke some times longer ‘ one time I was on hold for 5 hours and the guy pick up and hang up.Gbvo;;::::Version: 3.01.30

✓ Very bad logbook, not recommended. Не рекомендую.This is a worst log book when I have before. Interface is 👎. Split sleeper berth working incorrectly, don’t stop a 14 hours after splits berths. Not recommended. Найгірший логбук з яким я працював. Не правильно працює спліт сліпер, «з’їдає» 14 годин після спліта. Не рекомендую..Volo7777Version: 3.01.34

✓ This guys are the worstThis guys will take all your money for no help… run away!!!.Titanus18Version: 3.01.30

✓ Doesn’t worth moneyIf you are ready to wait representative on hold 20-30 minutes to fix a problem or if you ready to type mostly of your time geolocation manually this app is for you. User interface is terrible, it takes time to get used to it...Gypsy.Version: 3.01.18

✓ Never use thatThey have bug with empty fields and they won’t fix it, so it’s impossible to use..65535FFFFVersion: 3.01.34

✓ Thumbs downWhen I’m driving I literally have to stick the iPad into my face to see how much time I have left to drive, everything is so small and hard to make out, please change to 15 mph before it throws it into drive, I’ll wait for an update before I decide to go back to KeepTrucking..NonneyaVersion: 3.01.04

✓ WORST APP EVERThis app is poorly developed. So many bugs in the system. I’ve been using it for a week now. As soon as you move it puts you on drive mode which is a problem when you’re on duty checking in or at scale. Just did a 34 hr restart and the system went to Y2K mode. My 70 hrs. are at 00:00 and so is the rest. Tried to log out it won’t let me. I absolutely hate this app. It doesn’t deserve a one star..Go2driverVersion: 3.01.04

TrackEnsure ELD works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact TrackEnsure ELD.