- 83.7LEGITIMACY SCORE
- 84.2SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
S'moresUp - Best Chores App App Complaints & User Negative Comments 2024
S'moresUp - Best Chores App app received 28 complaints, negative comments and reviews by users. Have you ever had a bad experience using S'moresUp - Best Chores App? Can you share your negative thoughts about s'moresup - best chores app?
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S'moresUp - Best Chores App for Negative User Reviews
✓ Overlapping iconsI really like this app on my iphone. On my sons Samsung galaxy phones the icons for some reason are overlapping and they are unable to read the whole chore. I have updated the app. Turned the phones off and restarted the app multiple times. Has anyone else experienced this? I want to rate higher but right now I cannot due to two different phones having the same problem. I was looking into the subscription to support but cannot see all the icons or chores. Please help. Thanks.Version: 06.01.06
✓ Worst App ever!Touchscreen doesn’t work when I try to create an account. Stupid app developers fix this or you have proven you are extremely bad at coding! So disappointed and angry and frustrated!!!!!! Fix this ! Fix it!!!.Version: 5.05.20
✓ Pretty good but calendar doesn’t syncOverall works nicely. You can sync your google calendar but it seems to only sync that one time. If you want it to update then you have to turn your calendar off and then back on. If this were fixed it’d probably be a 5 star app. Also, the ability to set take away amounts for certain behaviors. I.e. -5 for hitting etc. that way you don’t have to come up with amounts on the fly. It can be predetermined..Version: 3.06.19
✓ I hate this appWe used to use OurHome but when that stopped working I put a bit of time into trying to find a new chore app and settled on this one. I hate it every day that I have to use it, so many limitations, not helpful. I think I’m changing to a chart on the wall. I’ve written to the developers number of times. Sometimes they answer sometimes they don’t and when they do it’s usually just to say oh sorry our app isn’t designed to do that..Version: 08.01.22
✓ Decent features, horrible implementationThe app looks fairly decent, but has some major issues. It doesn’t support iPad, which is fairly big deal because the UI is cluttered enough that it could easily benefit from the additional screen real estate. The app is somewhat confusing to use. This is partly due to the cluttered interface, but I never figured out how to complete what should be relatively simple things like moving a chore to a new group. There are some good features built into the app and I wish it wasn’t so clunky to use..Version: 07.03.23
✓ App closes when trying to add choresRestarted phone and app. Constantly closes app..Version: 5.05.07
✓ Hopeful but disappointedI was really looking forward to trying this app out with my family but I can’t get the chores to stay visible in the app. I posted and the team have replied once but haven’t followed up. It’s been over a week since I posted the question initially..Version: 5.07.28
✓ Needs improvements.The first day it worked great and it was all fine. Then the next day, when I woke up (I’m the kid) it wouldn’t let me log into my account or my moms account. I can’t receive emails so the fact I can’t reset my password is on me. But seriously, It logged me out and when I entered the correct name and password a thing popped up saying they ‘couldn’t verify my credentials’. Not a fun way to start the morning. Other than that, I liked it a lot it’s just after this I deleted the app..Version: 3.03.30
✓ PremiumIt really is an amazing app and has helped me and my family tremendously. My free trial ran out so i had decided to buy the premium however, When i had payed for it, i was unable to use any of the features that came with premium. I wanted to contact the company but i couldn't find an email address or phone number..Version: 07.06.05
✓ :(I know that this app is aimed for families with children. I do not have children but thought this app would be amazing for me (especially because neurodivergent and for apps to be successful for me, I need it to be aesthically pleasing, rewards, etc) thought I hit the jackpot with this. I couldn’t finish signing up because it wouldn’t allow me to continue without having at least one child. Again, I understand apps being aimed towards certain people, or even to seeking to maintain that environment..but if it would really help out another community or person then I don’t think this is so necessary. When I tried to contact the company privately (I’ve never done a review and REALLY didn’t want to give a “bad” review just to get contact but I wasn’t sure what else to do :( So yes anyways, is there anyway the company can consider this change or no?.Version: 5.07.28
✓ Cannot even create an accountYou cannot finish the on boarding process. I had to send the app link to my laptop browser to finally finish, after struggling for 30-45 minutes. Finally o got through the on boarding, went to log in, and it says my login information is not valid. Also, when I went to the contact page on their website to ask for support, it said, “There was an error trying to send you a message. Please try again later.” Great app..Version: 5.07.28
✓ Password reset? Support?For whatever reason, I was booted out of the app. Had to re-login. Annoying, but it happens. So I try to login, but iCloud didn't save the password and I don't remember it. Fine, then I'll reset it. Provided my email via the app, but never received an email in return so there's no link for me to follow. Can I reset it from the website? No. Doesn't provide a way. Can I email support through the website? No, the form errors. Can I get support thorough the app? No, need to login which I can't do. Can I use the developer support link that's on the app's app store page? No, 404 didn't exist error. No phone number. No address. W. T. F. Absolutely horrible experience. I have a subscription too. So I can't even cancel it. Finally i just found a buried link to ask a question on the site. At the bottom in a site map? Nope. In the site menu at the top? Nope. Just lost in the middle of the extremely long vertical scroll. And it leads me to yet another form, different than the one that errors. Why is it so hard to do this?! It should be dead simple and wildly obvious. All these broken paths to get support are ridiculous..Version: 03.10.22
✓ ChargementTemps de chargements entre les actions trop long..Version: 2.08.30
✓ Good but not greatPros: I love the customization of the chores and the rewards. Offers a great bank of ideas and its easy to set up. All for free! Cons: there isn’t a way to keep kids from switching to the adult account and making changes to their chores. Also when they compete a chore it doesn’t sync to all devices so one phone shows it was completed while another one doesn’t. Makes it kind of hard for all of us to be on the same page..Version: 07.06.05
✓ DecentThis is a decent app. Not completely user friendly but good enough. Guess I should have read to the bottom of the description though as I did not realize there was only a 45 day trial. Definitely not worth paying for in my opinion, sorry. Deleted our account :(.Version: 06.07.01
✓ It’s okThe idea is good but the app freezes every time I use it. It’s not intuitive to use and l would like to be able to use the app to incentivise behaviours as well as chores, however this leaves the app a complete mess with too many items to scroll through and no way of sorting them. If all the problems were fixed I’d happily pay a one off fee for the app but I can’t imagine “premium” features that could possibly be worth £5 a month subscription..Version: 3.01.06
✓ Great app...too great!I am struggling with this review because this app offers so much. The problem is that it’s too much. It’s overwhelming and I can’t find things sometimes. My kids get a little frustrated as well. •There are so many options and I LOVE them, but then 2 extra points show up in my daughters bank and I have no way to find out where they came from. •Also there is no feature to see the history on the rewards claims and when. •I created a duplicate category and can’t figure out how to delete it. •There are about three different places to choose different categories but each represents something different. •There are also random blogs that can’t be shut off. My kids kept ending up lost in the app..Version: 3.06.19
✓ Cool app but not user friendlyTried using this app again for the second time, there’s a lot more options now than when I tried using it a few years ago. The fact that the app is still around and has developed quite significantly over the years is promising however many of the “features” the app has, you cannot use or are difficult to use. The user manual and FAQ offers no help as it doesn’t cover most of the newly implemented features such as the “Do this.. not that” and when you try to contact the developers using the options available, like blog posts and support submissions, no one gets back to you. I would definitely consider rating this higher if I could use all of the features that are available, and might I add that I pay for as a subscriber. However, I will more than likely be discontinuing my subscription instead until they make it possible to properly use all of the features currently available..Version: 06.07.08
✓ Registration glitchI downloaded the app, started to set up an account but it wouldn’t let me finish. At one point of the set up (the step where it’s looking for chores to recommend based on your preferences), it kept on reverting back to the previous set up step. There was no option to skip the step or otherwise finish the setup. I’m disappointed because I chose it from a list of online recommendations and was looking forward to using it. But I don’t have time to wait for issues to be fixed, because I need a chore app now. So I deleted this app since I obviously can’t use it and downloaded a different chore app that works..Version: 07.03.23
✓ Has potential but needs a lot of workI just started setting up the app today. As a parent what I want in terms of a chore app is something that’s easy to setup , flexible and allows me to track the things I care about. SmoresUp is not easy to set up. Each task seems to require a due date, but it’s not clear from the interface (there’s no tutorial) whether this should be when you want the task done or when it ends. Sometimes it defaults to a time in the past, but whenever you try to save a task with the default values it gives an error, which is bad design. And why can’t I create chores that repeat forever!??? It’s lacking a little in the flexibility too. Most chore apps allow you to set some type of points reward, this is the only one I’ve seen where you can only choose from 4 preset options (ie you can’t set say 12 points for one task and 15 for another). I do like the community tab and the ‘personal growth’ type tasks. I’m definitely willing to give it a chance depending on what my daughter thinks, but so far hasn’t impressed me.Version: 1.10.10
✓ New update is trashNew update is trash.Version: 05.12.31
✓ How to videosIt would be helpful to have some Videos on how to assign chores and set up family members. It’s a beautiful and incredibly detailed app., but the reason I am here is because I am desperately overworked! A series of videos on exploring and setting up your family page would be helpful! Thankyou!.Version: 06.10.06
✓ Was so happy, then complete disappointmentI was really enjoying this app. My girls were getting into the different options available and actually doing their chores and checking them off. Then I received notice that I had to subscribe or just have the basics. Still I was happy. Then the app logged me out. My password does not work. I have tried to reset my password, but after submitting multiple requests I have gotten no email with a link to reset. I reached out to the email for customer service and still have not received a response. I’m locked out and no help is being given despite multiple attempts. I guess they only care about the people who subscribe and pay..Version: 03.10.22
✓ Constantly throws me outRead loads of positive reviews about this app and was really looking forward to encouraging my kids to do more to help around the house. But EVERY time I try and add a chore it throws me out of the app. Turning my phone on and off again, or even rebooting, didn’t help. Totally pointless..Version: 5.05.07
✓ Bugs!Cancelled my subscription as no one can see the same lists, people can see only some of the rewards! App has a good idea but sadly full of bugs and glitches!.Version: 07.02.10
✓ Latest update lost all historyWith the update We can’t retrieve the history and activities of our kids transactions despite being premium subscribers. Tried to message developers but webform wouldn’t work. All around glitchy. Too bad. We loved this app before and recommended it to friends. Not anymore..Version: 06.01.06
✓ App wishlistThe app isn't as intuitive as I would have liked. There is a learning curve and calculating reasonable s'mores values is a thought process. I would like the ability to have one chore assigned to more than one child so the child that selects to do it, it will ghost out so the other child will not be able to select it once it's been completed. I would also like to assign tasks that need to be done more than one time a day (like take the dog out to potty) without having to assign it many times. I would love to have the app have a full blown iPad version as opposed to an enlarged iPhone version. The aspect ratio is off and not landscape mode friendly..Version: 2.06.04
✓ Doesn’t work on smaller phone screensThis app doesn’t work on my daughters phone as the screen is too small..Version: 08.01.29
🙂 S'moresUp - Best Chores App Positive Reviews
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