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Cleaner – Clean Duplicate Item App Complaints & User Negative Comments 2024
Cleaner – Clean Duplicate Item app received 115 complaints, negative comments and reviews by users. Have you ever had a bad experience using Cleaner – Clean Duplicate Item? Can you share your negative thoughts about cleaner – clean duplicate item?
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Cleaner – Clean Duplicate Item for Negative User Reviews
✓ Couldn’t even get it to openRead loads of reviews about the app crashing and they’re not wrong - just downloaded it for the first time and I can’t even get it to open. I’m on IOS 13. Such a shame because the reviews PRIOR to this update were really good. Please fix :(.Version: 1.0
✓ These problems will be fixed soonHi, so I currently know that IOS 13 isn’t working with a Cleaner and is crashing the app, making it unusable. I understand that it’s just a temporary problem and the app will update soon to be able to support IOS 13 or over. For now, the app gets 3 stars until it gets fixed..Version: 1.0
✓ Not happy!I installed this for a trial. I uninstalled it because I didn’t want it. Today in my purchased history in the last 90 days that this app is pending $2.99. I never purchased anything! How is that possible!? Now I can’t update any of my apps through the app store because of the pending. I will not refer this app..Version: 1.0
✓ Crashes ForeverThe App is crashing forever and did not open a single time. Can you please fix it?.Version: 1.0
✓ Doesn’t remove all the duplicate photosThis app removed some of the duplicates, but missed 90% of them.Version: 2.2
✓ AdsCan’t really use it properly unless you pay. Looks like it’s free but it’s not....Version: 1.0
✓ Crashes every timeI downloaded this onto an iPhone 8 Plus running iOS 13.2. I have tried to run the app but it crashes in less than one second. Repeated attempts all ending the same way..Version: 1.0
✓ ScamTerrible app, doesn’t do much to clear up space, and flashes pop ups at you until it gets you to accidentally purchase the premium 5$ version. Cannot even complete many of the tasks (such as combining your contacts, it’ll say complete and then tell you the same duplicates exist when you reopen) and you still have to go in and individually select each photo duplicate or video to remove or compress. I might as well just hook it up to my computer for free and do everything one by one. This saves zero time, and the cheap pop ups to purchase the full version feel like a scam to get you to accidentally purchase (they look exactly like the “please execute task” buttons that you have to answer to complete EVERY single photo deletion or video compression).Version: 1.0
✓ Keeps crashingKeeps crashing as soon as I’ve loading the photos.Version: 1.0
✓ Have to pay to delete photosHave to pay 2.75 to be able to delete more than 10 photos. What a rip off..Version: 1.0
✓ WARNING: do not enable automatic cleanupIt fails to accurately spot duplicates. Re: photos, it was NEVER accurate in spotting duplicates, and the images it claimed to be duplicates weren’t even close (e.g. a screenshot of a text and a group photo on a red carpet were grouped as duplicates). Re: contacts, I scrolled thru the first 20 matches, and not a single one was a true duplicate; every single “duplicate” was two DIFFERENT people. Had I automatically accepted their search results, I’d have lost hundreds of photos, merged a couple hundred unrelated contacts, and lost about 100 contacts by merging the info from one contact under another contact’s name. If you have thousands of photos and contacts, FIND ANOTHER APP and DO NOT WASTE YOUR MONEY..Version: 1.0
✓ Crashes immediately on openingWith iOS13 the app opens and immediately crashes. Such a disappointment, especially as you’ve had since October to fix this bug..Version: 1.0
✓ Bought Premium, Stopped Working.I bought the premium for the features, then I used them and it worked fine, but the next time I tried to open the app it just closed itself immediately after displayed the app icon. I uninstalled and reinstalled but the app still does this, and the only way for me to reverse from premium to standard is to do it in-app, so I can’t even get my money back for an app that doesn’t work..Version: 1.0
✓ Crashes can’t useLoads till the end then automatically crashes every time.Version: 1.0
✓ Won’t workI purchased the $4.99 premium option. When I try opening the app it flashes and closes. I tried deleting it and re-downloading it without success. It only opens if I do not give it access to my photos or contacts....but that defeats the purpose of having the premium option!! I wrote twice to the developer and other than a “sorry this is happening “ nothing else got fixed. I want my $4.99 back!.Version: 1.0
✓ App not workingSince iPhone update I am unable to use app.Version: 1.0
✓ Monthly payment not workingSigned up for monthly payments yet every time i go to delete the images it asks me to pay again, then says I have already paid. How annoying.Version: 2.1
✓ Crashes on opening on iPadNow experiencing crashing on opening. Deleted and reloaded. Opened and crashed after I had given access to photos and not contacts..Version: 1.0
✓ App crash on launchCrashes immediately on iPhone 8 Plus on iOS 13.1.2. Just like other people on new beta versions of iOS 13..Version: 1.0
✓ Stopped working - expensive failI downloaded the App a little while ago and after much effort it actually worked. However, now the App will not even load even though it is supposedly compatible with the latest version of iOS. I did send feedback and help to the developers but they have not bothered to respond. The developers have now responded with a promise to fix within the next few weeks but have failed to do so after months! This is an expensive fail from a very untrustworthy source!.Version: 1.0
✓ Just got the new update....It won’t open anymore and therefore can’t report the “crash”... so I’m writing it here in hopes that someone sees it. I’ve got way too many pictures on my phone and have been using the app to slowly chip away at the photos I have so I can eventually update my phone. I’ve never gotten the chance even when I cleared enough space due signal issues, but now that I have better internet I need this app to help sort through my images..Version: 2.2
✓ Not as automated as expectedGreat for removing duplicate photos and contacts. However, if your phone is set up to only store thumbnails of pictures and videos (with actual files on iCloud) you won’t get the benefit of the file compression — unless you tap each one individually, wait for it to download, then compress it. Wish I’d realised that before purchasing! 🤦🏻♂️.Version: 1.0
✓ AvoidJust spend £2 on an in app purchase, App crashes every time I use it. Plenty of other apps that do this so avoid this one if possible.Version: 1.0
✓ Doesn’t work -waste of time and moneySo it says “auto clean” after the duplicate photo search. Then it comes up with the duplicates, but you need to select each one individually, then hit “delete duplicates” since it found 3000 duplicates on my phone, this is a total waste of time. It is no faster using this program than just going through and deleting the photos manually. Also there are no instructions with this app, just a completely useless tutorial that does not tell you how to accomplish anything. Don’t waste your money on this app..Version: 1.0
✓ PlantageRécupère votre carnet d adresse puis ferme.Version: 1.0
✓ Useless and stupidAll these cleaners do on apple is just try and make you delete big photos or videos you have on your phone. It doesn’t do anything else of value, no cleaning of internet cache, random videos stored on the phone from games and apps, or help free up ram. All they ever do is just say “this video is big, want to delete it to save space”. It’s absolutely useless and implies you’re dumb enough to not know when to free up space from your photos..Version: 2.5
✓ Don’t botherInstalled this - it found lots of duplicate photos but when I tried to proceed the screen went blue. So I tried duplicate contacts - it showed me a few but when I tried to merge one my phone froze and then crashed. Seriously don’t bother. Everything was slowed down. This app has been deleted and my phone is happily behaving normally again. One star rating as I cannot give no stars!.Version: 1.0
✓ Won’t allow me to use most of the appIt wouldn’t let me use 75% of the app, it kept saying “give us access to your photos and contacts so we can do this” so I'd press the button to go to setting and everything is already allowed, I can’t use most of the app so I just canceled my membership..Version: 2.1
✓ App problemsI liked this app as it’s quick and simple, but it clashed and automatically close down. I deleted this app and reinstalled it. For app owner, please fix it and avoid clashes..Version: 2.6
✓ Fraud!Worst app ever, I want my money back It doesn't even start.Version: 1.0
✓ It has errorThis APP does not work as advertised while running the app it comes to a point where it stops and takes you out of the app and from there on it’s impossible to run it - I have tried installing it again but at the it comes to same thing - awful There is no email to write to or support service ..Version: 2.4
✓ Stopped WorkingSometime after the most recent iOS update this app stopped working for me. Too bad too because I paid for the full version. Customer support from the developer is NONE as I have tried to contact them several times with no response. I have uninstalled/reinstalled the app several times to no avail. When you attempt to open the app it begins to open, does its little spin thing and then immediately shuts down. The app is still open and you have to force it closed. Maybe giving them a one star review will get some response. Or my money back... ya right!.Version: 1.0
✓ Rubbish false advertisingYou can compress about 3-4 photos then after that it's $2.99 per photo. That's ridiculous. Plenty of free compression software out there guys don't bother. ATTN Developer don't list your app FREE when clearly it's not..Version: 1.0
✓ CrashesUpdated - when will you fix this then? Give us a time scale First time user but following 2 attempts to use this app I deduce I am wasting my time. Crashes after 2nd prompt for device access. :-( Makes me wonder if these app developers actually do any testing at all!.Version: 1.0
✓ Totally screwedThis app combines ALL of my unknown email addresses with random contacts. Now my brother’s contact (along with many others) has 150 email addresses. People with similar names are now merged so I have no idea whose phone belongs to whom. I have over 3500 contacts and now I don’t know whose contact info belongs where and I can’t find any way to undo anything! I’ve even tried to reset my phone and all that did was lose my passwords on another app. This was the worst thing I could have done!!!! Should have just cleared the dupes manually!!!!.Version: 1.0
✓ CrashesSaw ad on IG. Have it a go and it crashes every use. Need to work some bugs out..Version: 1.0
✓ Won't even openI downloaded it and when I clicked on it, it opens for about a second then shuts down..Version: 1.0
✓ Don’t Work....ScamLike other reviewers having paid for the App it now doesn’t work on IOS 13 , very poor and rip off. Months later still not working why don’t Apple remove this thieving app.Version: 1.0
✓ Finds the duplicates but goes into a loopThe software will not open on my iPhone 10 after the latest iOS update 13..Version: 1.0
✓ Still not working on iPad!!Come on guys - you’ve had since October to fix this and the app wasn’t cheap. Let’s have value for money!.Version: 1.0
✓ Then the up selling startsFree app for a few minutes they the “buy the better version” pop ups start. Just as in figuring out what this app actually does, it starts with the annoying pop ups. It didn’t do a good job finding duplicate photos and the interface leaves questions about what’s going to actually happen when you touch a button. At least let me figure it out before the in-app up-selling starts. I’m deleting it because of that..Version: 1.0
✓ App constantly crashing IOS 13It's a descent enough app, but thought I better warn a few people the app is constantly crashing on iOS 13, how long have the developers had the Beta ? To prepare for this.Version: 1.0
✓ Terrible appCan’t do anything unless you pay.Version: 1.0
✓ App constantly crashingI restored app couple of times and it's was crashing every time when the scan is finished.Version: 1.0
✓ Very Buggy, not usableLike the idea of this app but very buggy and glitchy. Takes forever for all of my photos to load (I have 58,000+) then once it finally loads all of them 15 minutes later I click the first set of duplicates to review and then nothing pops up then the app quits and shuts down and when I reopen it I have to spend another 15 minutes loading everything again, only for it to force quit on me again. Frustrating..Version: 1.0
✓ Read the reviews but.....Everyone says this has been good when it works but it’s obviously not been updated to the latest version of Ios. Thought that would have been fixed by now but NO!! Developer keeps saying ‘thanks for the feedback’ - a better response would be ‘....I’ll fix it by......’ I the meantime DON’T bother.Version: 1.0
✓ Doesn’t workDoesn’t really do anything. This app just tells you what memory you have available it doesn’t actually clean anything. Maybe they should rename the app, “memory checker”..Version: 1.0
✓ Waste of money...constantly crashingEvery single time after scanning photos the app crashes!! Absolute waste of money! I have contacted them and was told To uninstall and reinstall which I have done 5 times and still no good! I have tried to get my money back and no response! Avoid this app.Version: 1.0
✓ This app is cr- You get the idea.I would personally like to gather every who gave this app great ratings into one old barn and beat their pixel faces in before calmly walking away and letting the zombie hoard eat them. I hope they taste better than their taste was. Cleaning photos... let’s see. Pulling duplicates. I guess if think a screen shot of text messages is a duplicate photo in a group with 4 models wearing wedding gowns, then yes. Bravo. Well done. And before you ask, yes. There indeed were other pictures of dresses. Those aren’t duplicates. Even if it’s the same dress, different pose- not a duplicate. What’s worse, I had no option to delete them. Totally useless..Version: 1.0
✓ Not worth it.Did ok with the contact clean up. Could not stand the way this app detected duplicates in videos and pictures. App grouped pictures based on nothing in particular which made deleting anything it recommended impossible. I was afraid to trust this app with my memories. Disappointed that getting money back for the app purchase is so difficult..Version: 1.0
✓ Don’t try to fool users!I carefully selected about 500 similar photos to delete and it took me about 20-30 minutes to choose. When I hit the delete button, it says I can delete 5 counts limit photos a day. If I wanna delete all 500 photos I selected, I need to try it free and auto-subscribe the app for $9.99 per month. I have no problem with paying that money if I like the app. However, it was very disappointing that the app did not explain that before I select all those pictures to delete. I was upset and decided not to delete those photos and to review here instead. This is my first ever review of the App Store. Very disappointing..Version: 2.1
✓ READ.... DO NOT let this company scam you.This company is a fraud. They will take your money. Apple should hire teams to make sure companies or individuals can’t scam you. Brain Ltd is not a legitimate business. Refund all that have bought. I tried this several times on phone and iPad. Deleted app and still same thing. Zero happens. If a company gets 10 bad reviews should have to pull app until fixed. I hate to give it one star it won’t let me give a 0. So here is the official score ZERO.Version: 1.0
✓ Don’t botherEverything it says it does is only if you buy it.Version: 1.0
✓ App bought a while ago and now not workingI bought the app a while ago and it worked perfectly. Tried it tonight and keeps on closing on my iPhone. Please can you advise when this will be fixed? Extremely disappointing!.Version: 1.0
✓ Steals money from youThis app does not do anything for you unless you pay a monthly fee or use a free trial which after 3 days charges your card. Pretty standard practice BUT this app provides no visible way to actually cancel you membership. Besides that obviously terrible flaw this app doesn’t even help you with pictures(I have not used it for contacts). This app can not distinguish a picture of a cat from a car it is just absolutely terrible. I have multiple pictures I actually do have duplicates or higher/lower resolutions of and instead of detecting those it brings up a huge list of over 200 obviously and visibly different images that are clearly 1 off original photos with no similarities or pattern, not in lighting, not in colors, and not even subject matter. I wish I could rate this app 0/5 but unfortunately 1/5 will have to do..Version: 1.0
✓ Crashes every timeWhen i click on a photo it shows only a black screen. when i hit back it crashes..Version: 1.0
✓ Oh mah gawdThis stupid add keeps popping up 😤.Version: 1.0
✓ Merged over 100 contacts that shouldn’t have beenAt first this app merged ALL 200 of my contacts under one contract. After Erasing and restoration from a previous iCloud backup 86 of them were recovered however the others were still lost under this one contact. Being that I suffer from Chronic Illness my doctors were very important to my health and the fact that I no longer have all of their phone numbers and can’t recover them is a danger to my health for which you are responsible! I will never use your product again and warn people against it since it corrupts iCloud backups as well!.Version: 1.0
✓ It’s pointlessThe app works great but I don’t get the point of it the only thing I get is how much space it takes but either way what’s the point of this when you could just go through your camera roll and delete stuff same with apps and contacts that you don’t like or whatever you get the point also how it “cleans” stuff up this would be the first thing on my list to delete bc there is no point..Version: 1.0
✓ FaultyPurchased it and 3 months later it just crashes.Version: 1.0
✓ IOS Update IssueFantastic app up until latest IOS update, now unable to use as it opens and closes by itself. Hope update fix is issued soon !!! How long till app is fixed.Version: 1.0
✓ Crashes at bootThis app crashes at boot, not usable. Reading the comments of many people having the same issue, and nothing has been done by the developer to fix the problem. Don’t buy, go for another app.Version: 2.1
✓ Does not work!!!Cleaner does not work with latest IOS. Do not purchase..Version: 1.0
✓ Keeps crashingPaid the money and when asked to remove duplicate crashes... can’t test this function before payment...Version: 1.0
✓ Only treats a handfulDon’t review this app until you’ve fully tested it. It’s basically a very weak trial..Version: 1.0
✓ Noo!!!! deleted similar pictures not just duplicates.This app claimed to be deleting just the duplicates, but after examining it also is deleting my similar photos as well. That should not be. If you spend time to edit a pic, lighting, color, etc. it is no longer the same as the original. This app cannot recognize that and deleted many pictures i did not want to delete. Very disappointed. Save your money. Buy a different app instead of this one..Version: 2.10
✓ DonApp keeps closing when I open it. Very frustrating. Might have to delete and try something else..Version: 1.0
✓ Beware they’ll charge you money!I canceled the subscription before the trial period ends but they still took away my money!! I don’t recommend this to anyone.Version: 2.1
✓ Mislead. Again.Look. I have no problem paying for apps...if they’re good. The ones I’ll pay for are one of two things-extremely we’ll known (adobe stuff for instance) or so great to use I upgrade. If it cost money initially, I will research it and decide if it’s worth shelling up for. If it is free, and I love it, I will happily upgrade. If is says free but does basically literally NOTHING except bombard you with offers to upgrade, all but one, completely useless function available? I will give it a bad review on principle alone. So I have no idea if this app is good or not. I do know that the people marketing it as free are not concerned with ethical standards in selling and have no qualms about wasting your time. Don’t be liars and time wasters-just make your product good enough to charge for from the jump, or good enough to give a usable amount of options for free, and too tempting not to upgrade. Do better..Version: 1.0
✓ BewareBack up everything before you use this app. I had to clean up duops in my contacts and it deleted the top 1500 I use all the time. It took out addresses to the ones that left and just left me with phone numbers if anything. What a waste of money. It will take you longer To retrieve information that it deleted than it’s worth. After two months I’m still trying to find contact information and other sources because of this app.Version: 2.10
✓ You have to upgrade if you want it to do anythingReally glitchy, ran analysis 3 times, crashed 3 times. If you want to actually use it for what they advertise you’ll have to pay..Version: 1.0
✓ Crashes on launch every timeThis app crashes on launch with iOS 13.2....Version: 1.0
✓ No good for meUsed this to clean up my contacts which some how had gotten duplicated. Cleaned them up alright that is it screwed them up so badly that it forced me to fix them all myself manually. It mixed phone numbers and email addresses from different contacts together and it was a long and frustrating job looking up the correct information for every contact and fixing each of them..Version: 1.0
✓ Beyond BadAfter I paid around $5 for this app it found 5,000 + duplicate photos on my phone or so it said. I’m not sure how a leopard and a storage building are duplicates but that was the story for each folder of duplicates I opened. This app in no way works for photos. I used another app “Remo Duplicate Photo Remover” and it found 760 duplicate photos. Quite a difference... And no I’m not associated with the other app. I was simply very disappointed with this app and very thankful to have found another app that did far better for free..Version: 1.0
✓ Just paid and not works noDon’t waste your money. Keeps crashing!.Version: 1.0
✓ Didn’t workInstalled. Asked for permissions. Crashed..Version: 1.0
✓ Not workingThis worked great but since iOS 13 update it just crashes when trying to open it. That was almost two weeks ago and still no update in sight..Version: 1.0
✓ Terrible!App kept crashing and freezing every time I used it, got bored after 3 times of it scanning my photos for this to then happen..Version: 1.0
✓ Great when it worksThis app is very handy and user friendly. My only complaint, and it’s a big one, is I have had this happen multiple times, where when using the photo duplicity scan and erase, I have selected some 200 photos to be erased as duplicates, only to have the app crash upon selecting the “delete” button, and once I go back into it, I have to start all over. Talk about wasting 30 minutes or more. Not fun..Version: 2.1
✓ Doesn’t workDownloaded and it crashes immediately.Version: 1.0
✓ Crashes!It used to be great, but stopped working, now it just crashes, hopefully you’ll bring out a fix?.Version: 1.0
✓ Crashes every timeUsed to rely on this app for compressing videos for work... Now it won’t even open, crashes on the intro screen. Tried reinstalling but still not working. Very disappointed..Version: 1.0
✓ Worthless!!! Avoid this App!App doesn’t even load on newer iOS! I’ve complained, (I paid for this app a few yrs ago and it was fine). But all you get when you complain is a “form letter” type of message that says they’re working on it! Of course they’re in China! No telling how much $$$ they’ve made and you won’t get a refund! If there were any way to file class action against these thieves, I’d be on board! 😡.Version: 1.0
✓ SuckedApp sucked, downloaded it to delete duplicate photos (I have over 16,000 photos) and it didn’t do the one thing it’s supposed to do, every time I tried to delete the duplicates the app crashed *rolls eyes*.Version: 1.0
✓ Will not openI downloaded the app and it asked for access to photo and contacts then just crashed and now it will not open, and it is in my cloud now:-(.Version: 1.0
✓ Deleted all of my precious videos.I paid for the premium service and it has wiped all of my precious videos. Horrible app and has made me quite upset actually, years of family videos permanently erased..Version: 2.5
✓ “Duplicates” are not similarSeemed to randomly group my photos into sets of “duplicates” where every photo was extremely different and unrelated. Occasionally there would be two photos that did look similar, but they would be in a group with 8 to 40 other completely unrelated photos. It did always sort the photos into the same weird groupings if I exited the app, stopped its background processing, and then restarted. But, the groups were nonsensical, so the sorting was useless. The app modes seem like they would be very helpful, if they worked at all. As it stands, I’m deleting it..Version: 1.0
✓ Doesn’t workThis app has lots of good reviews and is too recommended in the App Store. Unfortunately for my iPhone X, the app crashes on start up ever time..Version: 1.0
✓ 1/10 would not eat here again. Don’t downloadI only deleted this for the duplicate photos option and there is a limit? You have to pay if you want them to tell you that you have more than 10 duplicates and actually select them. Not in one session. Forever. This app is pointless, do not download..Version: 1.0
✓ Err, I cannot get this to workInstalled, clicked ‘allow’ to access files / contacts / photos and it continually Opens, Whizzes round, then closes. Cannot say this is worth one star as it does absolutely eff all 👎.Version: 1.0
✓ Won’t launchUninstalling, as it won’t launch. Maybe an update required to support the latest iOS?.Version: 1.0
✓ TerribleWouldnt let me do anything without upgrading. Wordt app ever..Version: 1.0
✓ KEEPS CRASHINGApp keeps crashing my iPhone is new so I know it’s not from my end. I tried resetting my phone and re-downloading the app multiple times and it just keeps crashing. What a shame..Version: 1.0
✓ Crashes on startupUsed to be good but after updating to ios 13.2 it closes on startup.Version: 1.0
✓ Not workingNot working.Version: 1.0
✓ CRASHES BEFORE IT BEGINS!Downloaded this today gave permission for the app to access photos and contacts.......then CRASH! Just chucked me out time after time, waste of time deleting app after leaving this feedback!.Version: 1.0
✓ AwfulMade me pay and it doesn’t work!.Version: 1.0
✓ It was okay at firstI did kinda enjoy it a bit however, it deleted a LOT of photos that aren't even similar. and I had a subscription to being able to delete more photos etc for a good month or so. I didn't use the app as much as I thought I was going to so I cancelled it. It said that my subscription will be cancelled but I can still have the features till the 20th of November. So I tried opening it to see if I did have some useless data on my phone and it won't open anymore. I want my $8 back for just this month to be honest cause I have 7 more days to use the feature till I can't anymore but it cut short 'cause it wanted to act stupid and not open..Version: 1.0
✓ Crashes on launchThe app worked for about a week. Then suddenly began to crash upon launch. I have an iphone 11.....Version: 1.0
✓ Went from Good to NOTHINGBought and PAID FOR several features of this app. All of a sudden it stopped working...months ago. Been emailing back and forth with “support” and keep getting promised that it will be up and running again soon and still - NOTHING. NO REFUND, EMPTY PROMISES, and an app that doesn’t even open anymore. NOT HAPPY. NOT WORTH PAYING FOR, took my money and left me with NOTHING. THANKS “Brain” from “support” (yes, it was from a person named “Brain”) for all the empty promises in your emails. For NOTHING. Very disappointing. It WAS a good app but how can I say that anymore? Until they actually fix it like they’ve been promising, I will not rate this app for anything positive. Thanks a lot....NOT..Version: 1.0
✓ CleanerCould have accomplished better results by myself. Auto cleaning is totally unreliable, must go through each group individually, same as going through photos yourself because it gives false duplicates. Spent hrs going through and it still shows over 40 duplicate pictures but open each group, pictures are completely different sad..Version: 1.0
✓ It simply doesn't work. At all.I purchased the contact option and if doesn't do anything. I can select contacts to be merged, but it will not merge them. Bulk merges? Forget it. I either get a spinning wheel that literally "worked" overnight with no results. Contacted support and received a message that they don't work Fridays or Saturdays. If my issue is resolved I will amend the review, but as of now it isn't even a one star app..Version: 1.0
✓ Free version = UselessThis app might as well not have a free version. You are limited to having the ability to delete about 10 photos and then you have no privileges within the app unless you pay for the full version. Obviously the creator of this app can’t make any money on advertising or is incapable of learning marketing schemes that will build this apps audience. Needless to say I’m deleting this app and storing it my memory as complete rubbishy..Version: 1.0
✓ Duplicate photos cleaning doesn’t workI went in and tried to clean my duplicate photos several times. I went into my settings to ensure that something wasn’t blocking it and everything is set accordingly. Plus every time I select the photos to be deleted, it shows there deleting but then it kicks me out of the app. So I go back into the app only to discover that everything that I just selected to delete is still showing..Version: 2.0
✓ Give me money back don’t workI want the redound to many bugs any time the app close automatically and how I can be sure are duplicate copy ? Show only a picture .. don’t buy it.Version: 1.0
✓ Don’t workIt does not work at all. My 6 year old can do a better job identifying duplicates..Version: 1.0
✓ Waste of moneyCan’t continue without paying £4.99, then total rubbish, doesn’t work, out of 9000 photos found 27 duplicates, then if you do auto cleanse there are over 1700, then it crashes, terrible app..Version: 1.0
✓ UselessFinds a huge number of duplicate contacts and photos, I click merge and it says it’s doing something but everything is still there?! Have tried multiple times, nothing. Waste of time and money..Version: 2.6
✓ Doesn’t workSucks.Version: 1.0
✓ Avoid - Avoid - AvoidThis app completely scrambled my 4000 contacts - it made a complete mess and it has been impossible to get them back. A disaster..Version: 2.11
✓ Stopped WorkingWas working fine for ages. Now it fails to load. Have rebooted iPhone, reinstalled app but still the same. Is this due to Software 13.1.2??!?.Version: 1.0
✓ Works. When it isn’t freezing up the phoneIt’s too bad... The interface is well thought out. But a good 30% of the “duplicate” photos are not even similar or from the same date, so unless you open each suggested collection you risk losing a photo you want to keep. On top of that it only worked for me once after freezing up my phone on 4 tries. I went ahead and paid $4.99 for the package, and it still froze. Not just the app but the whole phone freezes for an extended time, it’s pretty scary. And when I reopened the app it had forgotten that I had already paid the premium(which the app developers seem to know is a problem so they put a “restore” button in the corner, but at first it’s confounding. So overall I can’t say this really saved me any time. Disappointing, and I don’t know how to get my money back..Version: 1.0
✓ This app does not workScanned my photos 3 times. A different number of duplicates was identified each time (varying by 800). On attempting to review the duplicate the app crashed and I had to start again. After 3 attempts and 30 minutes I gave up and deleted the app.Version: 1.0
✓ Worked well, but no longer worksI bought this many months ago, used it to start cleaning my photos, but did not have time to finish the job. Went back to it today and the app no longer works. It opens, displays a splash screen, then closes..Version: 1.0
✓ Disappointed as soon as I startedShowed many duplicated photos. Wanted me to upgrade as soon as I started to delete more than 6 or 7 photo’s. Same with each option. Go away...delete..Version: 1.0
🙂 Cleaner – Clean Duplicate Item Positive Reviews
Cleaner – Clean Duplicate Item works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Cleaner – Clean Duplicate Item.
⛔ Cleaner – Clean Duplicate Item Problems
