Favor Runner Negative Reviews

Favor Runner App Complaints & User Negative Comments 2024

Favor Runner app received 39 complaints, negative comments and reviews by users. Have you ever had a bad experience using Favor Runner? Can you share your negative thoughts about favor runner?

Favor Runner for Negative User Reviews

✓ HONEST OPINIONIt’s not recommended to do any runs unless It actually says it's busy, otherwise you’re working for nothing because that money you end up making just goes back for gas & sometimes it’s not enough to cover for a full tank. Even with the promos. (Coming from someone who only needs $20 for full tank) what they don’t realize is the amount of miles we travel from order to order. Not just that but also the time. You’ll most likely spend an hour doing each favor, even if it’s just for 3 items. 1- you have to drive back from your previous order to where you’re picking up the new one which could be a 20+min drive. 2- you have to wait for the order to be brought out to you & when it’s busy you could be waiting another 20min. 3- the travel to their home which can be another 20+min. Not just that but there’s other things that go into it. Sometimes you have to contact them because the restaurant doesn’t have their food or they don’t have the item in stock & you have to wait more time for the customer to reply. If at the end you have no other option but to cancel you because you couldn’t get in contact with them you DONT GET ANYTHING. & to top it off you could have 100+ items for them & the drive is a more than 20mins away & they live in apartments & in the second floor! they still tip you only $8 & some change for an order that took a lot of time & a lot of travel…. NOT WORTH IT unless it shows it’s busy!.DecenanohemiVersion: 5.4.7

✓ LOW PAY. 👎 App dangerous while driving$2.10/delivery? We do the ordering, quality control, the driving, shopping, checking IDs, maintenance on cars, customer service liaison, etc - everything a waitstaff/clerks/drivers/customer service reps/mechanics do (whom get paid a DECENT FLAT RATE & tips) - for peanuts! At least pay you ELITE DRIVERS a better base pay since they have showed that they are reliable. You’re passing our wages to your customers - expecting them to tip big. What does that say about your company respecting its customers? I love driving and I love the ease it is to create a schedule. I love interacting with customers and driving to different restaurants to see what’s new to try out. But more often than not, the math doesn’t work out with all the work we put in (on job and into our vehicles). Also! When running multiple Favors at one time, can you start color coding each favor interface? Example: - New Favors: blue - while in store: green - En route to drop off: yellow - At house: Red I’ve gotten orders mixed up when accepting multiples and driving at the same time. Ive been telling the wrong ppl that I’m ‘at house’ when I’ve ment to push ‘accept favor’. When I decline a Favor while driving. My ‘Acceptance Rate %’ lingers too long on the screen. THIS IS DANGEROUS WHILE DRIVING since I cannot see my directions. PLEASE FIX..SincerelyNeLVersion: 3.3.1

✓ CrapDear heavens don’t have any issues with the deposit or changing a card such as you had fraud on your bank card and need to ipdaye to a new on the only response you will get is woops we can’t process that request and for the love of all that is good when you contact the text support they tell you turn the phone off and back on then try resetting the app then try uninstalling and reinstalling and after all that reach out to tech support did all that waited all day for an email from tech nothing at all text the support back they can’t even give me a day or time that tech can call back like at all this is the most unhelpful app I have ever used. If they could have customer service like door dash it would be great but no eventually someone from tech support will call and the money I have and need at the moment I can deposit at some point but who knows definitely not customer support.Kara022709Version: 4.2.0

✓ Tech issues w/app and live supportThe app won’t allow runners to complete a live delivery if the city you’re delivering in “closes at 10 pm” (or whatever time YOUR city “closes”.) It wasn’t an issue months ago. If your city closed, runners could still complete their live delivery. I have been reporting this issue for weeks to no avail. Also, it makes no sense that some cities are “closed” at 10 pm, especially when your city is “alive” with stores and restaurants open until midnight with a community that is demanding deliveries after 10 and with runners who want to do deliveries past 10 pm. What inconvenience or sweat is coming off Favors back by allowing deliveries past 10 pm? It is a loss for the runners and would appear to be a loss for favor by closing at 10 pm Or even at midnight… especially on weekends, when this area is up and going until 2 am when bars close and everyone is hungry after that! We have 24 hour restaurants and many 24 hr convenient stores that people are still visiting after 2 am. I have advised Favor of this and requested that they look into this and reconsider. I have submitted multiple emails and suggestions and not received a single acknowledgment. Not very got business practice. Very disappointing..Frustrated Favor RunnerVersion: 5.4.6

✓ Didn’t receive the full amount I was promisedHey, so I’ve been running Favor here and there for a while now, and this is the first time they haven’t given me the money that was promised. Now there's usually promos to get you pumped to run for Favor. For example, if you run 8 favors within a certain time frame you could get up to $80. You usually have to complete it with 70% approval rate. And if you did everything in the promo’s requirements you will receive the money. Back to the point, I received a notification saying I could get up to $120 if I did 10 favors from 2- close, with a 70% approval rate on Super Bowl Sunday. When I finished I expected to see the money within a few days so I waited. Only a portion of the money was sent to my account. So I messaged Favor’s Support Team to see why I had not received the rest of the money. They replied back saying that there was no such promotion in my area but the next town over. When I replied back saying that I don’t know why I received the promotion in my area but since I did get that specific promotion then I should receive the money I was promised by the corporation. I shouldn’t be held accountable for the glitch in their system. They told me even if it was a glitch in the system I have no way of proving that so I would not be receiving the money. It was a slap in the face, but now I know I’m better off with DoorDash.🙂...................1234Version: 3.9.0

✓ Good, but we must talk about ordering..It’s incredible unsafe to ask us to order FOR the customer.. like if I’m shopping for them at HEB/Walmart/Convenience stores, by all means, I can get those items. But for restaurants and the like, it should definitely NOT be my job to order the food, like this needs to be a **major** change in the future. Like I’m driving on the highway, I can’t order the food if I’m driving to a Hot Spot. Its fine if I get an order before dropping a current order off, because at the customer’s address I can place my next order. But when orders don’t overlap, it’s very insane to expect us to pull over and call. To make matters worse.. a LOT of restaurants aren’t even allowing us to call in orders anymore, it must be done online. And for $2-3 per delivery before tips, this process must be eliminated entirely. Maybe put online links for each restaurant and phone numbers for those that accept call-in, so a customer can get EXACTLY what they want and if it’s wrong then it’s on the restaurant, or them. This will take Favor to 5 stars for me, promise..Awesomeface5688Version: 3.2.0

✓ ImprovementOverall it’s a typical gig job that allows customers to order from anywhere and do custom orders. The pay structure is horrible Favor pays $2.10 & forces the customer to tip a min of $2 which equals a min of $4.10 off the customers payment clears if not it’s only $2.10 until they can clear payment (can take months). Having to place the order abs go back and forth with a customer due to them not specify certain things for the order leads to wasted time and possible cancellations. This is the greatest flaw of Favor as this should be handled by Favor and would make the delivery process more efficient and cut down on customer wait times which average 1 hour or more due to runners taking on more than one order at a time to make more money. Favor is overall okay for curbside/fleet orders and fast food but having to place, pay, go back and forth with the customer, & wait on the restaurant is what makes me personally go to other apps that are more efficient..Ronnie2492Version: 4.4.2

✓ Not Worth Your Time!I was a favor runner for two months. It started off ok but the company does not seem to care about the runners. If a customer has a large fleet order and the store they ordered from screws up the order, the runner is penalized and receives the bare minimum of $4.10 for your service. Also, they advertise bonuses and top offs throughout the week but don’t initially inform you that you can only receive those payouts if you scheduled yourself in certain areas. If those areas are busy, you can get locked out from receiving favors because there are too many runners and miss the opportunity for the bonus. There is not a working number to contact customer if there are issues. You can only message through the app for concerns. I have been trying to get someone to respond to me since I never received my $25 for completing 50 favors. It may not seem like much but it is the principle. The fact that I reached out to support on 5 different occasions regarding my bonus and they gave the excuse that they were backed up with a lot of emails. Favor has customer service problems that they must rectify before I would recommend anyone to use their services (employee or customer)..AC FIGZVersion: 4.4.1

✓ Time is moneyAs one review said above, time is wasted when we have to be the ones communicating with the customer if an item is out. That should be handled before the order even gets sent to us as a runner. Because when it isn’t, it’s wasting our time, which sometimes, we don’t have much time. Why waste 20-30 minutes of our time having us place the order, waiting for it to get made, finding out what the customer wants if an item is out, when all of this could have been figured out before the order was even sent to the runner? It would be great if Favor could value our time more and work out the issues beforehand so we can spend more of our time running favors and less time troubleshooting and waiting. That way in turn the customer will get their items quicker and we will be able to be more efficient as runners. On the other hand, I really do like the feature of being able to pick which area you want to do favors in and for how long. Just fix the issues stated above and I think this app and business would excel..JwayneVersion: 3.8.0

✓ DONT RUN WITH FAVOR!!!If I could give no stars I would! I recently just started running for favor. Like literally three days. I did my tenth delivery and decided to take a break for the day and go home. As I’m relaxing I get an email stating that my account has been suspended due to violation of community guidelines. The email says I need to respond with an appeal. The email said that the violation was that I had multiple accounts. I responded back stating that I didn’t have multiple accounts that I had just started running with favor. Their response email that literally took seconds stated that my account was permanently deactivated also stating basically no matter what I try to do to plead my case their decision was final. SERIOUSLY??!!! Literally In just seconds y’all made the decision to permanently deactivate my account even though I just literally started running with favor??? Were I come from word of mouth is a big deal. DO BETTER!!.Ttexasgal1Version: 5.4.15

✓ Don’t work for free during inflation or ever$4.10 to drive 40 mins to location 40 min wait for food to be prepped and cooked and 30 or 40 to drive to the customer. By the time you go to that snobby neighborhood where everyone there feels everyone else that don’t do what they do for a living don’t have a real job so they don’t tip you after you have done a service ( the bigger the house the smaller the tip of any tip at all) you would have possibly made $4.10 for 1 hr & a half 2 hrs of your time that you get the next day. Everyone just stop doing Favor since they could care less about us receiving the right compensation. We should get paid according to how long we spent driving to, placing, waiting for the order and driving it to the customer. $1.02 per action. Not worth your time and gas just to take a chance on an entitled snob who don’t believe there is good karma and bad karma involved when it comes to tipping someone who did a favor they were to sorry to do themselves. Nobody owe you anything. Go get your own food and make your own store runs since it’s not a real job inconsiderate incomassionante nincompoops..Evashelle#1Version: iOS App 5.3.0

✓ App is too glitched. Still waiting on my money.Half the time I don’t get paid. The other half I can’t log in. Tried changing my back card and my up to 48 hour verification is still going 3 days later so I can’t get my money I worked for. Customer service doesn’t help. All they do is tell you the same thing. “Turn off the app then turn ot back on.” “Turn off the phone and delete the app.” AFter doing that 10 times just for the situations to get worse is a waste of an experience. Either the order goes to the wrong person or can’t even be completed because *insert reason here*. I can’t even log into the app with out it locking me out for an hour because it sent me imaginary verification codes to my phone that I never received. This is my experience. Good luck with yours..Ace D MuteVersion: 4.9.0

✓ Favor intentionally deceives their workers into accepting orders that lose them money!!The bottom line is that you’re hired on as a 1099-contractor, so that they have no obligation to give you orders or even pay you $1 per week. Door dash and Uber also hire you as a 1099 contractor, but they don’t make you blindly accept 10 mile deliveries for $4. “Basic math”, and “common sense” tell you that being paid anything under $1 per mile on any order not only doesn’t make sense for the worker, but is also offensive to most people. Workers accidentally accept these orders because of a simple reason. FAVOR DOESN'T PROVIDE THE MILEAGE OR PAY WHEN OFFERING ORDERS TO WORKERS. So you will NEVER know if you are about to take a 20 mile order for $7. On top of this their business model is hot garbage compared to a large majority of other delivery apps. There is so much much more I discovered about this company that leaves me disgusted, but this is the primary reason why I will NEVER work for Favor. I hope that crooked business like this is outlawed moving forward. I don't see how they expect to grow while burning bridges with businesses, customers, and the very people that work for them. SHAME ON YOU, FAVOR..Favor Hired me. I quit.Version: 5.3.2

✓ Good I guess but needs more improvement ASAP!I really like favor but I wish I could be able to withdraw the ENTIRE amount of money I make like Uber drivers instead of bits and pieces doesn’t make sense. I made $167 less than two days and the amount that’s going to be deposited to my bank account is $15 ... like really? What’s the point? What am I going to do with $15 in my bank account? If that’s the case might as well wait till the end of the week like a regular job or something pretty stupid, illogical and irritating... Other than that it’s pretty cool driving around makes the time go by fast, it’s also good that I get to set my own schedule and what not take off whenever I need too. I recommended to my friends/family that want to make a little cash on the side. Will continue to recommend...LovexallxasianVersion: 2.4.1

✓ Pretty good aside from some issuesI’ve been doing favor for a while now and in certain areas tips are pretty good. However, I should not have to place the customers order for them. It’s very annoying having to drive to a location to pick up an order while also calling it in at the same time and then having to wait for it to be prepared. The order should automatically be placed once a customer has submitted it that way the restaurant can contact the customer and let them know if any substitutions need to be made. That way, I don’t have to call the customer and restaurant back-and-forth to confirm everything and all I have to do is pick it up. Same for fast food. There should also be a minimum tip that a customer is required to make depending on how much food they ordered and how long it took me to complete the favor. Sometimes a favor can take up to an hour and the customer doesn’t put that into consideration. Other than that it’s good that I can do favor at my own schedule. Hope these flaws are fixed..Dmntx98Version: 3.7.3

✓ PotentialThis app has the potential to be great. I’m not sure how to fix the problem I’m having but I can’t ever even start running. I made $70 from trying for an entire week every hour to do favor. Because the entire Houston area is locked. There is obviously way too many runners which means a lot of people get left in the dust. I try for hours I check every 30 minutes to an hour it’s ALWAYS LOCKED. I’m getting extremely discouraged and thinking about deleting the app because the gas I’m spending almost isn’t worth it. When it isn’t locked I got ONE order after waiting 2 HOURS!!! After that order my runner time was up and it was LOCKED AGAIN!!!! It’s so so so stressful. A lot of the times it takes me almost a whole hour to drive from my house to the location, then order, then drive to their house. For a measly $4.10. If they don’t change the tip. If I had more runs/ it wasn’t locked all the time I could potentially make decent money. But no..Blake is lameVersion: 4.8.0

✓ SupportAbsolutely horrific support system. Several orders will have you driving long distances wasting your gas only for customer to cancel their order or incorrectly put in their own information making you drive even more without any compensation. Rider apps and many other delivery apps have a form of compensating you based on wait time, distance, and order or ride circumstance. This app is not that and will leave you high and dry running around like the name implies getting a lousy base pay or $0 if you made the trip but the customer cancelled. Worst app design I have ever seen and support sees no issue with not paying their runners for wasting time and gas. Description of orders often gets messed up by the app with quantities and also takes you to restaurants or locations that no longer exist or have been shut down as a business for a long time. Outdated app that has been replaced by much better designed models and the company should really consider just ending its businesses with how much they have failed to meet a remotely fair practice..ED PatriotVersion: 5.4.2

✓ Think about it!!!I have been a independent courier since 2018 and never bumped into a issue like this. So favor doesn’t tell you how much you’re getting paid before hand, they also don’t tell you the mileage. You have to do all the thinking, guessing, calling. So if you take HEB orders the base pay is $8. Favor pays $3 and the customer has to tip a minimum of $5. Remember you don’t know the mileage. Well I’m still new to Houston I take a order, the customer lives 20 miles from HEB. I get paid $8.... I can not make this up. I email favor and was told that I need to pay attention to the details. So if you’re new to Texas and don’t really know all the cities yet, be careful you can get hit with a far drop off. Any other company would have paid for the mileage but favor does not. At least postmates pay for pick up, drop off and miles. Think about it. You’re better off doing doordash or instacart, shipt. At least you’re not working blind..Blahblah 5Version: 4.1.0

✓ THIS IS A MONEY HUNGRY COMPANYIM TELLING YOU RIGHT NOW WASTE OF TIME AND MONEY!!!! DOORDASH AND UBER EATS PAY MORE JUST A HEADS UP. Each year favors does its employees worse and worse. I’ve been a runner for 7 years. At first favors was the best, and they made sure that they took care of they customers. The pay was also way better then how it is now. FAVORS also use to have people send you favors(THEY FIRED ALL OF THOSE WORKERS). Now they have a bot that send you favors and try to send you 40 mins from where you at almost everytime. They only did that to GET MORE MONEY. people with families had to lose there job over a bot and my cousin was one of them. He started at the houston location back when they first started around 2014. When he got fired he literally lost his apartment and everything(HE ALSO HAS 3 kids and a wife. NOW FAVORS FIRE runners because runners don’t wanna drive 40 minutes to get to a place to only get tipped $4 witch is favors minimum you can be tipped. There customer service has also gotten very rude and it’s just overall a TERRIBLE COMPANY TO WORK FOR. IM TELLING YOU NOW DONT WASTE YOUR TIME AND MONEY, BECAUSE IF YOU RUN FOR THEM YOUR GONNA LOSE MORE MONEY THAN YOU CAN GAIN. IM A LIVING WITNESS!!! DONT DO IT!!!.RUNNER 832Version: 5.1.0

✓ Favor reviewThe payouts are less than desirable you have two types of orders, H-E-B orders, and then the other orders, phone or food and convenient store H-E-B orders base base rate three dollars food orders have a base rate of $2.10. They do not compensate for any additional time or distance it takes to do the order driving to the order getting the order and driving to the customers house so whether it’s five minutes or an hour it’s $2.10 base rate whether it’s 5 miles or 50 miles for an H-E-B order it’s still three dollar base right I don’t think this is fair and the payouts are less than desirable. If you take a food order is a good chance you won’t make minimum wage because you have to wait. I’m pretty much almost all the restaurant orders you go to so you’re looking at 20:30 minute wait at the restaurant if you’re talking to evenings and you’re gonna be stuck in the drive-through and too many times I’ve been burned picking up fast food orders and getting a pay out of $4.20 not worth it.FaTaL is disappointedVersion: 5.2.0

✓ Not worth itThis business is very poorly managed. This is a update from my previous review as my account has been suspended and funds withheld. Don’t waste your time, gas, or energy. Favor is a lot of false advertisement. You never know when your money will be in your account if you wait for weekly deposit (anytime from Monday to Wednesday) Deposits take all day to show up on Tuesday’s for the guarantees. They also advertise promos, Anywhere from 5-12 favors for the day for a certain amount. You can run 4-10 favors and they literally won’t send the last 1 or 2. There’s really no one to speak to in person which isn’t very helpful when it comes to your money. I drove to the Austin clubhouse and it’s not even open anymore. Overall favor needs drivers to complete their work. They’re not really compensating people to deliver food and groceries in their personal cars, through traffic and all types of weather. They should do better, I’m sure the company is monopolizing delivery and cashing out because drivers are not being paid enough..Abby SpVersion: 5.4.14

✓ Wasted timeI’ve received runs where I have to place the customers food order. At times this can take over 30 minutes to place and receive the food. Add the time to get to the restaurant and then to the home and it’s not really worth it. The app messes up all the time. The abbreviated addresses ruin your chance of seeing building and apartment numbers. Customers rarely reply when asking for their complete address. More of your time wasted. I’m also experiencing a known issue with the app where receipts do not upload. To complete the order you need to run circles around the app and contact live help. You’ll get a text from them and they’ll ask for a pic of the receipt…which for some reason keeps failing to go through..JoJo JacksonVersion: 5.2.0

✓ Not really worth it…I used favor a couple times as I was in need of a little side change and let me just say it’s not really a favor for me….. 1. compared to other delivery apps when you get a new order your earnings will not show up before declining or accepting (your acceptance rate drops) because the customer pays after the delivery also add to the fact that it can take up to 24 hours for you to know how much you actually earned because the payment by the customer is most of time not finalized until they feel like looking at the app again 2. When I first started delivering I had no idea you had to place the order yourself after reaching the restaurant because the order is not directly sent to the restaurant when the customer orders you basically have to do everything… I’ll say a minimum it takes for you to complete a restaurant order is close to a hour also with crappy tips if it’s not in a decent neighborhood is not worth my hour when I could go on doordash and mostly make double doing multiple 3. Since favor is not really as well know such as Ubereats, doordash, instacart, etc. once you complete a favor it can take a while before you get another one because the app already has to many runners and this is even if the block zone isn’t locked Overall is not worth it as there are better delivery apps to use that you can make more money. Base pay is not low and if the customer doesn’t tip you only make $4.60 for about a hour+ of work.NenawnenawmaydaymaydayVersion: 4.9.1

✓ FIX THISApp is somewhat ok but MOSTLY dumb WHY must WE pay for the customers order with our favor cards I 100% of the time NEVER HAVE MONEY ON IT!!’ it’s like the order is already placed by the customer and then we pay their order to the restaurant then get reimbursed not even the full amount , I’ve missed countless orders by not having money on my favor card, the only orders that tip great and are normal are the ones straight from HEB. I’m deactivated from Doordash and Uber Eats because of a navigation issue on my phone causing me to always deliver late but I’ve fixed it since then SO FAVOR YOU AND GOPUFF ARE MY ONLY HOPES DON’T SCREW US OVER, FIX THIS PLEASE.AlazjahVersion: 5.4.16

✓ Great experience but pay not the bestHonestly I was a bit disappointed when starting last week. I didn’t get a lot of favors and made less than $40 in 6 hours. At the orientation they said we could guarantee a base pay of at least $9 an hour but I only made $2.15 in the hours that I had no favors. I was hoping to make this a full-time job but it hasn’t got me to making enough to do so. I honestly made more money through favor working in Austin over the weekend than I have in DFW. Sadly not many people know about favor out here in the Dallas-Fort Worth area. Other than that I have enjoyed working for favor. Everyone has been very nice even the customers. I just wish favor could pay the drivers better knowing we are using our own gas, cars, time, and miles to do favors..FavrunnerVersion: 2.8.5

✓ Barely get paid anything at all.No matter what, you only get $2 from Favor for every run. They refuse to pay you anything more. And then you get an automatic $2 Tip from the customer. That’s all you’re guaranteed each delivery. $2 from Favor and $2 from the customer. If the customer feels like it, they MIGHT tip you a few more dollars.. but usually they don’t and if they do they only tip $2 more. So the total you’d get from a delivery that takes 25-30 minutes is $6, if you’re lucky. Barely covers your gas. And every delivery takes so long because you have to go into every restaurant, then you place the order, pay for it, then wait for it to get ready. It’s just ridiculous… this is the worst delivery app I’ve ever used and the people that own this service are the greediest money hungry people that don’t want to share any bit of profit with the runner.. they talk all about helping and supporting the community, it’s all lies. They aren’t doing anything but taking advantage of cheap labor and the use of others vehicles for them to make money… stay away from this app...OG Jake 100Version: 5.4.15

✓ Way too stressfulI started running when the COVID-19 quarantine started bc I lost my job. I’m grateful to Favor as a way to earn money when I had no other way, but it is way too stressful. Unlike other food delivery apps, you can order anything on Favor, but about 85% of the time, what the customer wants is unavailable or out of stock. It takes forever to get in touch with the customers bc they’re rarely ever by their phone, and the customer’sorders don’t go straight to the restaurant, gas station, pharmacy, or store they want their product from. They just basically make a list of what they want, you the runner then have to call and place the order and/or drive and try to find everything they want. And nothing is completely streamlined all in one interface with the app. You get your order/run, navigation opens in another app, if the customer texts you it’s back in the runner app and you have to multitask with multiple apps open all at once and try to drive or focus on something else. It’s way too stressful, definitely needs to be made easier to use as a customer and runner. I prefer driving for UberEats.Cboswell87Version: 3.7.1

✓ Disappointed-DisgustingFirst of all the app is full of bugs. It doesn’t work half the time. The screen has to open- explode in order to choose or change a word zone. Second you’re paid like a waiter! 2.00 or 5.00 depending on distance! You’re waiting for ever on food and have to drive to the destination. And you have to wait for the customer to confirm that they have received their order before being paid for your delivery! Also the customer has 1hr to change their tip !! So let’s say they give you the wrong address and you deliver it then they can say they never received it run next door and grab free food. Guess what? That’s 2.00 for 40 minutes of work!! You won’t make minimum wage working for these guys. SLAVERY!!!.N3wUs3r47)$Version: 5.4.16

✓ Drivers not taken care of.I’m leaving a 1 star because they do not pay their drivers when there is an issue with their app and pick up locations address being incorrect. This is not a driver issue they can fix on their own. I also tried other apps for directions and hand typed the address in to make sure their was no error on my part. I simply asked for gas and time to drive there reimbursement. And they threw that’s not our policy in my face. They do not care about you as a driver the cost of my gas and time would have been like 4$ but apparently they would rather lose a driver over 4$ then fix the problem. I’ll also be filing a complaint with the labor board and reporting this issue with their platform. Over 4$, big eye roll over here..IsbwbwiVersion: 4.9.1

✓ I am considering deleting the app.The experience is not a good one. Having to make multiple phone calls to place an order is a bad model. I call the store, they say they no longer sell an item or they ask for further clarification on an item, I call the customer, then I call the store again. This usually takes at least a few minutes. And all the while I am fumbling around between apps. This is not to mention how bad the customer service times are. You disabled phone support altogether... This seems like the wrong thing to do. Why not have more people available to take calls? And the barrage of notifications urging me to do deliveries is incredibly annoying. Lastly, the promos are oftentimes not realistic, because in order to complete the given number of deliveries, I have to sit around for long stretches of time..SkylerwtxVersion: 4.0.2

✓ Good gig optionI just started running and I’m looking forward to seeing how much I can make. It would be more beneficial for everyone is customers order before we pick up. The details done all show up (such as drink, sides etc) and for the amount of time it takes to drive there, order, wait and drop the items it’s almost not worth it unless a promo is going on. It would also be helpful to show what the potential payout is for each delivery before acceptance. Trip fees are very low, if it’s not at least $1 per hr I find it’s not worth the gas and wear and tear on my car. Great potential with some improvements!.2real4gamesVersion: 4.8.0

✓ DO NOT DOWNLOAD. 1hour=1orderNow that I have done this long enough I can give a more accurate review. First and foremost it takes toooooooo long to get another order. After you finish the first one. I worked over 8 hours and got ONLY $45 and 6 trips in 8 hours ! I was working the dfw area. I was trying for the promo 8 trips for $100 . Ubereats is way better. Before I’m done with my order another one pops up and also you make over $100 in 8 hours compared to favor. I’m so annoyed that I wasted my time and they make impossible to reach the goal. I’m deleting this app. I literally made 5.60 an hour. Spent $30 in gas . I basically worked for gas . Disgusting. Also with Ubereats if the restaurant is closed or customer cancel they still pay you atleast $3/4.Krissypoo6Version: 4.5.1

✓ Bad runner support . They dont care about the runnerTHEY DONT CATE ABOUT THE RUNNER. I had a delivery i went to the place got the food ready then the customer called me crying and yelling that she dont want the food and she been trying to contact favor for more than 90 min to cancel the order. So I contacted-the runner support which took more than 20min to respond with one sentence (sorry we cannot compensate you unless you finish that order) to get compensated for the time ,gas ,and mileage they were like no we wont pay u because u didn’t finish the order. Not to mention i had to argue with the restaurant to cancel the order after it got ready and take their attitude . Not to mention favor only pay you 2.10$ per delivery plus tips which is no more than 2$ and 5$ if they are lucky. Some rarely time u get more but don’t happen every months vs. doordash pay min. 4$ plus tip and they compensates you with no hustle and having you going thro runner success which all take time and u have to prove u r right.SH.09Version: 2.8.7

✓ Favor RunnerI actually enjoyed doing favor, quick extra money. The only disappointment I had was when I had a question about the guarantee I was suppose to receive. I contacted the runner support and the agent was extremely rude. She asked me for an email of the promotion which I did not have and I asked wouldn’t they keep track of their own promotions, she responded “oh how silly would it be for us to not meep track of our promotions.” At that point that was extremely rude of Savannah B. After all I was asking was a simple question. Also you have to make the orders yourself when running favor which puts a lot of weight on the driver unlike other services when the customer can call in and pay for their own food and you’re only responsible for the delivery..LgxgvcfgVersion: 3.2.0

✓ Instant pay and app doesn’t work!!!!Instant pay does not work with most cards so you cannot access your pay to pay for gas and continue working! The app if you try to find out why you cannot get paid sends you to the website that instructs you the information is on the app (it isn’t!) then locked you out of the app pay section completely by looping you to the website until you delete and re install the app…. If you have plenty of money to start off and pay for gas and extras then great if you do not then you are screwed! I called the bank even to ask why I couldn’t link it, the lady said she only knows because of the excess amount of calls she has gotten lately that the favor app will not do instant pay onto the bank debit card! Also the favor app clearly states that money cannot be deposited into a savings account, I waited for hours trying to find what account my money had deposited into only to log in and find my money in my savings account!!! Yes you get paid once a week but this is a train wreck!.Chobbs33Version: 4.7.0

✓ WARNING TO ALL PEOPLE DOING FAVORIf you want to make less than minimum wage, sign up for favor. If I run for 12 hours I’d be lucky to clear 10/hour ON A GOOD DAY. You get a 2 dollar “tip” automatically from the customer and $2 base. In the app it shows 4 as the base. If the customer tips $10 for example, that $2 “tip” is still included, so you actually get an $8 tip instead. You basically rely on the customer to tip you very very well to make above minimum wage. If a run takes me 40 mins to call, pick up and drop off the order and they don’t tip( as a lot of people will do) I only make $4 AN HOUR. This is disgusting, I’ve never had a service like this pay the people who make this app work so little. It’s especially disgusting that this is happening during the virus because I cannot work and I know I have to work 12+ just to survive because I cannot work. I hope this business fails to be honest for paying its money makers so little..XkarmaswissVersion: 3.4.2

✓ DO NOT WASTE YOUR TIMEEverything about this company is just wrong. Do not work for Favor if you are trying to earn any reasonable income. 95% of the time you are delivering just for the customers to tip you $2 on top of your $2.10 base pay. Customers usually don’t pay until 6-8 hours later and that’s all the tip you get. So basically they aren’t paying you for your time or trouble, hell barely gas. Any grocery fleet order you get the base pay is like $9 and that’s for delivering the groceries and carrying them up 3 flights of stairs. There were several occasions where I accepted an order, got there either the restaurant was closed or customer had cancelled and I was not reimbursed for my gas or time. I’m really sick of this company and their total disregard for the workers who are out here during a pandemic risking our lives only to get a $2 tip. It’s so messed up man. I will definitely never ever work for this company again. Seems like at this point they do not care about the bad reviews from customers they’re waiting to be bought out by a bigger company. DO NOT WASTE YOUR TIME..Kerria LVersion: 3.7.0

✓ Waste of timeGood for: “laid back patriots” and “HEB volunteers” Not for: professional delivery drivers, making money either full- or part - time. 2 stars because it could be a good idea, but it had never worked out. 1. You must order food yourself and choose between time waisting and distracted driving. 2. It offers top-ups which were supposed to work if you “schedule” yourself. When the time of your “schedule” comes you can work one hour then it kicks you off and you must remove all the scheduled hours in order to continue working. 10$ guarantee may be good for a McDonald’s employee, but not for a person who maintains a vehicle anyway. Sometimes they offer a top up if you do 12 deliveries.. well even if that worked to do 12 deliveries here takes twice as much as any other delivery service. 3. They don’t reimburse for cancelled orders and system bugs. Never. P.S Tried in Austin, TX. Worse than this for your money is only Postmates. They are nicer, but there are few people ordering postmates. The best alternative is DoorDash so far, unless you like to do grocery shopping (Favor combines both). Grocery shoppers download Instacart. Wasted 2 days to figure that out. Do not repeat my mistakes, time is money!.KobezskyiVersion: 3.5.0

✓ Promos are the only thing saving favor.The only reason I have not deleted this app yet is the promos the driving distance and wait times are really bad compared to how much you earn the favor pay per miles is way too low and the customer tips are hit or miss you may get an order that is 5 miles and get a 10 dollar tip or you may get an order that is 15 miles and get a 2 dollar tip so favor needs to guarantee better pay on average my orders come in at about 9 to 10 miles each and pay about 8 dollars an order with tip the promos make it about a dollar per order maybe better if your lucky I typically only do shopping orders or groceries delivery because puting in orders then waiting is a waste of time you could drive for any other delivery service and not have to wait near the time you have to with favor. I like that it’s local but they need to step it up on pay if they want to compete with the other big companies out there. Or they need to figure out how to expedite H‑E‑B deliveries being brought to drivers cars like special parking spots for favor at H‑E‑B so they are faster I’ve waited upwards of an. Hour just to get groceries put in my car so I could make 8 dollars driving 10 miles so basically a net loss compared to other companies it’s not worth it but again I like local and the promotions help but after I complete the promo I stop driving it’s not worth it after the guarantee. I made less than minimum wage during the week with no promos..Mrnoname2020Version: 5.4.4

Favor Runner works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Favor Runner.