The Official MTA App App SupportMetropolitan Transportation Authority

The Official MTA App App Support

1.7
1.75439 star

Total 582 Ratings

What is The Official MTA App? Description of The Official MTA App

The official all-in-one-app for MTA’s subways, buses, and commuter railroads (Long Island Rail Road and Metro-North).

- A map-based interface that simplifies trip planning and makes getting around a breeze.
- Reliable real-time information from the MTA, with a new Status tab to quickly see on any service issues.
- Wondering where your bus is? Track it on the map in real-time and never miss a ride again.
- Easily save your frequently used lines, stops, and stations, and access them quickly for a hassle-free commute.
- Stay informed of any trip changes with optional alerts that notify you of delays or disruptions.
- Enjoy personalized smart alerts that learn your preferred trips and proactively check for service changes before you leave.

The MTA app is built for our riders, with our riders. We update the app regularly based on your feedback.


  1. The Official MTA App App User Reviews
  2. The Official MTA App Pros
  3. The Official MTA App Cons
  4. Is The Official MTA App legit?
  5. Should I download The Official MTA App?
  6. The Official MTA App Screenshots
  7. Product details of The Official MTA App

The Official MTA App App User Reviews

What do you think about The Official MTA App app? Ask the appsupports.co community a question about The Official MTA App!

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The Official MTA App Pros

Everything you need.This app is very useful, and is better then some apps I have for public transit. It shows all delays and there causes, status of every line, and shows me every stop near me, with an option to chose between Subway, bus or rail, or you could even see all three. In my opinion, this is all you would need for a quick way to start your day, or go somewhere. I wasn’t able to find route options. For example if I wanted to go somewhere I dident know, I would have to go on a third party app which is not included in the app. Honestly without that part, this app has everything you need and is a great choice..Pageau27Version: 1.26.16

Pretty goodI’ve used this app for about a year now and have barely had issues. I use the bus a lot so I only ever need to check when the bus is going to arrive. I would say this app is correct about 98% of the time. It would even say when the bus is approaching. The trains can differ sometimes but not by much. Probably by a minute or two if it does differ. Which isn’t often. It tells you when there are delays and if there are any skipped stops. Or track maintenance..BluegloomymonkeyVersion: 0.9.49

✓   The Official MTA App Positive Reviews

The Official MTA App Cons

Mostly terrible but a necessary evil for service changesThe app is terribly designed, full of bugs, and an awful overall UX experience. Unfortunately it’s also the only place where you can get semi-reliable info about service changes. It’s still wrong a lot and almost useless but the info they supply to Google and Apple is (intentionally?) incomplete and out of date. Not only is the UX/UI terrible but the app frequently freezes during various functions and has to be force quit. This has been the case for years with little improvement. It also doesn’t auto fill any of the fields or remember your home address even though it requires you provide this info when signing up. Submitting feedback requires re entering all of your info each time and will block the submission of there are any typos. There is no ability to change many of the defaults (e.g. it always displays “fewest transfers” first even though almost all people would prioritize “fastest” or “least walking” over that. Bottom line: it’s a terribly outdated app that works very poorly and has never been improved. But it has a captive audience due to the even poorer info they give to the alternative apps..LpshanetVersion: 1.26.16

If you like being human cattle, you will loveThe MTA. If you ever want to feel like a hog being slapped with a stick on your rear end to get in the pen with the other piggies then the MTA is your ticket. Do you like strangers breathing directly onto your face in a crowded subway with no pole to hold? MTA! Do you hate basic human dignity? MTA! Do you like the smell of urine and beggars hounding you the moment you open your eyes in the morning? MTA! Did you ever want to take a hot, hour long bus ride with no leg room? MTA! Do you love paying a lot of money for terrible service but you can’t drive because the roads in New York are the most congested in the world? You got no other choice in NYC. MTA is it babyy startt spreadin the newsss I’m leavin toddayyy.Jimjima1Version: 1.26.16

✗   The Official MTA App Negative Reviews


Is The Official MTA App legit?

No. The Official MTA App does not seem legit based on our analysis. This conclusion was arrived at by running over 582 The Official MTA App user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for The Official MTA App is 34.1/100.


Is The Official MTA App safe?

No. The Official MTA App not seem very safe to us. This is based on our NLP analysis of over 582 user reviews sourced from the IOS appstore and the appstore cumulative rating of 1.7/5. AppSupports Safety Score for The Official MTA App is 34.6/100.


Should I download The Official MTA App?

We are not sure!


The Official MTA App Screenshots

  • the official mta app iphone screenshot 1
  • the official mta app iphone screenshot 2
  • the official mta app iphone screenshot 3
  • the official mta app iphone screenshot 4

Product details of The Official MTA App

App Name:
The Official MTA App
App Version:
3.6.0
Developer:
Metropolitan Transportation Authority
Legitimacy Score:
34.1/100
Safety Score:
34.6/100
Content Rating:
4+ Contains no objectionable material!
Category:
Travel, Navigation
Language:
EN ES   
App Size:
55.47 MB
Price:
Free
Bundle Id:
info.mta.mymta
Relase Date:
03 July 2018, Tuesday
Last Update:
17 April 2024, Wednesday - 16:46
Compatibility:
IOS 12.4 or later

The Official MTA App 3.6.0 Update Note
✱ Version History

This update contains several enhancements based on user feedback: - View live bus locations on the route map - Ability to select a default tab that opens when you come back to the app later - Remembers where you last were in the Explore and Status ta....

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