- 91.0LEGITIMACY SCORE
- 91.5SAFETY SCORE
- 4+CONTENT RATING
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Cake Wallet App Complaints & User Negative Comments 2024
Cake Wallet app received 67 complaints, negative comments and reviews by users. Have you ever had a bad experience using Cake Wallet? Can you share your negative thoughts about cake wallet?
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Cake Wallet for Negative User Reviews
✓ Fix fiatHi. App is not displaying a fiat amount. And this is preventing transfers as does not convert to crypto equivalent..Version: 4.9.0
✓ Cake wallet is a scamI purchased $175 usd worth of Bitcoin in my cake wallet through moon pay. I then exchanged for xmr and put address as my cake wallet xmr account and the funds never turned up. I checked the address it was sent to and it was completely different to the one I put it, even tho I doubled checked it was right one. Cake wallet staff responded to one message, but now will not respond to my messages at all. I then put another $30 into account to double check what was happening, and after I typed in address and it asked me to confirm trade, it changed my address, but this time I didn’t follow through. Use any other crypto wallet apart from cake wallet!.Version: 4.2.3
✓ SyncingSyncing at startup takes forever. Hours, if not days..Version: 4.2.3
✓ Used to be goodUsed to be great but now wants like 15 usd to have a medium send speed. You can choose slow for 1.50 but I’ve waited almost 24 hours for anything to send now...Version: 4.1.5
✓ Doesn’t work.Just a white screen appears..Version: 4.0.1
✓ DO NOT USEI have had problems with this wallet and LOST MONEY since beginning to use it. Did their update and no saying the wallet will not load and I have now lost all the money that was in the wallet. Do not use! Stay away..Version: 4.0.8
✓ App doesn't openLast update killed the app. Just doesn't open anymore..Version: 4.9.0
✓ Broken, buggy and unsafe to useMany issues, mainly on iOS. Sync requires phone lock to be turned off. Most recent update stopped nodes syncing at all resulting in a loss of funds. Not reliable do not use, currently still not useable due to node outages. The date selection in restore is buggy and unresponsive. The gas fee UI is unclear, and after a update defaulted to ultra slow resulting in lost 1k USD due to the poor design of this wallet and the double payment bug..Version: 4.1.4
✓ Used to workThey’re now actively stealing our funds I believe the devs aren’t doing anything to fix the problem, it’s been hours and no sign of my crypto.Version: 4.2.3
✓ Why won’t you openI have a lot of issues opening the app. Sometime it’ll take my print, but most of the time it just closed the app, doesn’t even give me an opportunity to use my pin. Sucks to have an app you can not access.Version: 3.1.29
✓ SlowThe time it takes to sync the blocks is insane, I can wait forever and it won’t sync. Tried resetting onto different nodes, reinstalling the app and still nothing..Version: 4.2.5
✓ Super glitchy with no real in app support.Went out of the app and back in to look at my pending transaction and it changed the value to 0 for no reason even though the Bitcoin value is the same as it was the last time I was in the app (literally like half a minute ago). There’s no button in the app to contact someone if something goes wrong and it’s not on the exchanges end so hopefully it fixes itself by the time the transaction is confirmed. I know for a fact that my money didn’t just vanish into thin air and Bitcoin certainly hasn’t collapsed or anything so there should be no reason it wouldn’t turn up. Update: It confirmed and the money is in the wallet now but it gave me a scare while it was still pending. There needs to be more care put in this app and better measures taken to ensure people don’t get screwed..Version: 4.8.1
✓ FIX YOUR FIAT $AUDFix your Fiat $AUD we are seeing incorrect balance amount and it does not increase when Bitcoin value increases! Have tried restoring and everything. Cake devs need to fix this asap!.Version: 4.6.4
✓ Such an overrated appI’ll admit this app is great when it works. Notice I said when which is almost never in my case. This app is glitchy af and I constantly have issues that are really frustrating to deal with. The support is a joke and this app is poor. definitely doesn’t live up to such a high rating.Version: 4.10.4
✓ MalwareApp is infected with a malware: PUA:MacOS/Coinminer.A.Version: 1.0.6
✓ Scam ? Please help support teamOver 12 hours a fairly standard transaction was sent to my cake wallet, proof was provided yet it appears not to be in there. The individual undeniably sent the money as I was with them yet my cake wallet balance remains to be £0.00. I even attempted to restart my phone and uninstall the app and then restore my seed yet to no prevail my wallet still appeared empty. Cake wallet was recommended to me by many of my associates however if this problem isn’t resolved me and my associates will be forced to take our business somewhere else..Version: 4.2.4
✓ The exchange rate is ridiculousI thought I would test it, I exchanged £10 worth of dai for xmr and I ended up with $3.50 (£3) . Apps decent but it is very slow to sync, I wouldn’t recommend this, stick to the gui wallet..Version: 4.0.94
✓ Failed connect to the nodeHi Lately i see this error message over and over and i can’t see my current balance I am a xmr miner..Version: 3.1.5
✓ ProxyAdd Orbot api support for this app and make syncing work idiot.Version: 4.10.5
✓ Total messAll my money just disappeared.Version: 4.0.1
✓ Don’t use this app!!!!!! They scam now.Twice I put money in and when I went to exchange the crypto for another one it puts a random wallet address in I double checked the wallet address was right and sent it then when I checked the transaction it was a random wallet don’t use this it’s a damn scam!!!!!!!!.Version: 4.14.0
✓ They stole my btcUsed the morph exchange to get Monero, they ended up taking my btc and not giving me anything. I contacted them on their website, using the live chat but so far no response. Pathetic..Version: 3.2.31
✓ Unable to enable Face IDTired of putting in my PIN, but the Face ID setting does not respond when I try to set it..Version: 4.0.5
✓ Money lostThe exchange system is broken. You’re provided an estimate instead of a guarantee, and that estimate is largely inaccurate. I lost BTC to an exchange site and wasn’t told how much XMR I’d ACTUALLY receive from it until the BTC was already sent. That’s not how an exchange works. You should see a guaranteed send and receive amount and be able to choose if you want to do it based off of that, not based off of a gamble..Version: 3.1.23 (1)
✓ Simple but sometimes not functionalEasy to navigate app and looks nice, but when trying to send XMR to an address I can’t seem to type it in, I can only paste it - for example the XMR or USD value..Version: 4.6.4
✓ ScanningStill can’t scan qr codes to get the wallet address, please fix.Version: 4.4.0
✓ Terrible, doesn’t load rightThis wallet is awful. Takes over 24 hours for balance to be available and restore doesn’t even work right..Version: 3.2.31
✓ It’s like a flip of a quarterIt’s like a flip of a quarter whether or not you’re gonna have a good experience or not. I’ve used this app/wallet twice, the first time it went well. this more recent second time I used it I have had a TERRIBLE experience this time. I used there in app exchange that lets you exchange crypto currencies, and I never got the new exchanged crypto currency it took it out of my wallet but never put anything in my other wallet..Version: 4.1.6
✓ White screenSince update I can’t log in anymore. Broken don’t even download..Version: 4.0.1
✓ Let me downI’m not one to write negative reviews and I have been using cake wallet for a few years now. However, the devs aren’t that great, and I’ll tell you why. The synchronisation time takes way too long. I’ve also lost a good amount of money from exchanging BTC to XMR. I have evidence of the transaction but somehow cake wallet has taken a good chunk out and it is now lost. I don’t know how this has happened and I’ve rescanned my wallet 3 times now. Wouldn’t recommend, there are better alternatives out there..Version: 4.1.5
✓ Can’t import walletGot the seed want to import it on another iPad. It won’t recover Please upgrade your latest app.Version: 2.1.4
✓ Doesn’t store anything but mine roOn the home page it just shows address for monero, but you can’t send btc or eth to the wallet to convert the monero, you have to already have monero unfortunately.Version: 3.1.28
✓ No App SupportI successfully loaded MyMonero wallet to Cake last week but since switched phones and now I’ve been trying to “recover” or load MyMonero wallet to the new phone for days with no luck. How do I contact the developers?! Their website only has an option to donate to them. With this kind of support why would you expect donations?! 👎🏾.Version: 1.0.3
✓ This is a scam wallet don’t useI have copied the address from cake wallet to the exchange, then I requested a withdrawal, cake wallet generated 2 different addresses the one I copied isn’t the same as the one I have now in cake wallet guess what I received nothing , what a scam.Version: 4.6.4
✓ Update broke appNothing loads now when you try and open the app you are greeted with a blank screen. Sweet when an app you are supposed to trust with your money takes it hostage..Version: 4.0.1
✓ ScamDon’t trust this app so stole my money. I tried to contact them and no response. They are a scam scam scam.Version: 4.4.0
✓ Money takes several hours or days to transferI tried to transfer funds from one cake wallet to another and the first time it was 50 dollars took 7 hours for that to go through with the change from Bitcoin to xmr. So then I tried to transfer 100 dollars it’s been 3 or 4 days now. Reached out to customer service and they have been telling me that there is an error in the programming and I should be in my account now when I do the update. Did the update no xmr received yet going on day 4 or 5 lost count. They will lose your money. I hope they can find my money. Good luck! There are a lot of wallets out there and it seems to me to just get a xmr wallet run local nodes and run through an straight exchange will be cheaper and take way less time. Would give it one star but the other transfer went through..Version: 4.1.5
✓ Payment system changes every timeEvery time I’ve used this it’s asked for a new and different buying system which takes 24 hours to validate. Why can’t it stay the same. The last straw is it asked me to make a bank transfer to a Swiss bank account for my bitcoin and one I did it says it will take up to three days to get my money. Have I been scammed? Will not be using again.Version: 4.14.0
✓ Why only “send” and “exchange”?Where do I go to receive or request a payment from someone else? There’s only an exchange button, not a receive button. Seems odd..Version: 4.1.3
✓ Don’t download, Steals your moneyHad $25 in bitcoin and it said it would be a $4 fee to transfer to xmr and turns out they took my money because I ended up with $11 in xmr, that’s literally half. I do not care if varying fee is up to 3rd party vendors, there should be a disclaimer if you’re gonna almost triple my fee without my consent. Needless to say I will not be using this app ever again..Version: 4.1.3
✓ Useless.Update recently crashes every week. Re-syncing takes upto 3 hours to download and your phone needs to be open on the app. So effectively you have no phone for 3 hours! Soon as there’s an alternative I’m outta here!.Version: 4.0.8
✓ Best phone wallet but still needs improvement and better supportYour money is absolutely safe with cake wallet however their support team is severely lacking, support completely stopped responding about an issue and it took days to figure out they still haven’t replied luckily I figured it out on my own because of an error their app had. Other than that have had 0 problems and never lost any money.Version: 4.0.1
✓ Does nor work consistently.Every time I try to send monero to another address it says "one of destinations is zero". It rarely works, if I ever want to send monero it takes more than 20 tries for it to actually send. Please do not use this as a wallet unless you want problems..Version: 1.0
✓ FeesFees for bitcoin are to high.Version: 4.12.1
✓ BIG fan of Cake Wallet.....but this wallet crashes when I try and switch between wallets. Plz fix for 5 stars!.Version: 1.0.5
✓ Blank white screen after yesterdays update!Blank white screen after yesterdays update!.Version: 4.13.1
✓ Was good until it wasn’tI used this app happily for 4+ months. They have good customer service, a simple an easy to use design and once upon a time the fees were reasonably set. But my last transaction was an exchange for $50 worth of BTC to XMR and I only end up with $25 worth of XMR! ChangeNOW doesn’t charge any higher than 5% so where’d the other 45% of my money? Unfortunately they lost me as a customer, this will be my last time using this wallet..Version: 4.1.5
✓ Compete scam do not useI bought litecoin and converted it into monero. On the transaction history the monero was sent to a different address than the one I put in. Complete scam.Version: 4.2.5
✓ Terrible UITerrible UI the app logo disappears from your Home Screen and you have to restore balances from seeds Don’t bother.Version: 4.16.0
✓ Getting very slow latelyReally don’t know what is going on but lately exchanges are taking over 2 hours and stalling. I’ve been waiting 3 hours on my current exchange. Still syncing? Used to take 30 minutes tops before with custom high network fee..Version: 3.1.29
✓ Scam walletI lost my XMR!.Version: 3.1.20
✓ SyncingBTC wallet not syncing. Only just started happening. I have money in limbo now and there’s nothing on support page in reference to this issue. Before today it’s always worked great..Version: 4.1.7
✓ Potential scam.Scanned qr. Sent 1 ltc to my address and it never showed up. Can see the transaction shows up on explorer (account receiving is MSqMQgEKfP9cUT3thzQdHFvFPJukKHVgPS) but my ltc cake wallet was never credited. Lost funds due to this application. Have to call it a potential scam for this reason. Do not use, stick to official wallet..Version: 4.4.1
✓ Cake wallet stole/lost my XMR $All the transactions and funds from my XMR cake wallet just disappeared into the ether, the only record I had was the transfer ID and info still saved where funds were sent from, my bitcoin wallet. I emailed support and they ignored me for 2 days, then sent a bunch of automated reply’s then went back to not responding. I’m not impressed, and the weak support I’ve been offered so far doesn’t leave me hopeful my funds will be recovered. I wouldn’t risk trusting my money with this app again, proceed with caution..Version: 4.4.1
✓ This wallet will steal your moneyDon’t use this garbage!!! Multiple people I know have been scammed/robbed by this wallet.Version: 4.7.0
✓ Occasionally requires re-syncing from scratch!Which makes the app utterly unusable in practice... Trash, just like most wallets and exchanges, and anything pertaining cryptocurrencies, I am afraid..Version: 4.0.94
✓ Very poorQR reader opens pin pad and doesn’t allow for scanning. Tried all three colour profiles. Janky and slow..Version: 4.2.1
✓ Can’t workEver since restoring my backup I am unable to login. It is stuck on authentication..Version: 4.3.8
✓ Terms are a dealbreakerThere’s wording that would limits the developers liability in the case of malware or hacks. Say what you will, but ultimately it leaves open an exit plan “just incase.” A wallet app should take the same stance as the captain goes down with the ship. Otherwise it’s quasi-centralized. Open source or not.Version: 3.1.28
✓ Horrible app, lost moneyHorrible app to convert to a platform ie... coin base so I could deposit funds to debit card linked to coin base because you cannot link a debit card to cake app, Plus no phone number to speak with someone who can help me walk thru steps and try and recover money. Must be meant for crypto exchangers who are far more advanced than intermediate level..Version: 4.1.0
✓ Funds stolen due to a vulnerabilityAll of my Bitcoin was emptied from my account, due to a vulnerability in their wallet creation. Apparently not enough randomness in creation of seed words led to all Bitcoin wallets with 12 seed words being open and easy for anyone access. This is obviously a major and unacceptable security flaw, and it has cost me and many others dearly. I am yet to have any reply from the support team… I can no longer recommend cake wallet as a safe or secure place for storing cryptocurrency. Update: have now heard from support. No resolution yet. Will keep this review updated as we go..Version: 4.2.1
✓ Absolute garbageLtc wallet unable to sync for hours at a time. Extremely unreliable….Version: 4.4.1
✓ I’ve used it for almost a yearIt gets worse and worse. Full balance will say I have so much, but then available balance goes from the full amount to zero every other second and I can’t get transactions done when I need to. Currently I’ve been waiting 1 1/2 hours for transactions that should take 15min at most and I’m still not done. But I am done with Cake. I’m sorry. I wish I could leave a good review, but it’s gotten so bad with random dumb error messages, I’m done. If you have any other options to use, to that route. Cake is so bad lately, it’s not even worth trying..Version: 4.1.6
✓ DO NOT USEDo not use I was exchanging btc to xmr and it changes the recipient address and steals your btc.Version: 4.4.5
✓ DO NOT USE - security compromised on previous versionsPrevious version generated COMPROMISED private keys . Fix is in place - but the development team has done something unforgivable here . Who knows if they might make another ‘mistake’. Go elsewhere!.Version: 4.2.3
✓ Avoid if time is against youAbsolute shambles of an app, unless you have hours to spare to sit worrying you’ve been scammed, I would find a better rated wallet.Version: 4.5.8
✓ Exit scammingI would not recommend. They used to be fantastic for conversions but I’m pretty sure they’re getting ready to exit scam. None of my conversions are happening, they’re getting lost along the way and their app suspiciously doesn’t actually allow you to copy and paste the transaction ID. Find somewhere else to convert your crypto, because this ain’t the one..Version: 3.2.35
🙂 Cake Wallet Positive Reviews
Cake Wallet works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Cake Wallet.
⛔ Cake Wallet Problems
