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Polaroid App Complaints & User Negative Comments 2024
Polaroid app received 39 complaints, negative comments and reviews by users. Have you ever had a bad experience using Polaroid? Can you share your negative thoughts about polaroid?
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Polaroid for Negative User Reviews
✓ Good, but some bugsGreat easy to use app, however when I went into the app today the screen kept going black when i went to choose my photo to print out for my polaroid lab. hopefully this but can be fixed soon !.Version: 1.4.11
✓ Can’t use the appI have an iPhone 11 and the app will not work for me. I’ve gone through all the troubleshooting the internet has to offer. Removed app, re-downloaded, turned devices off and back on. The camera is paired as it can tell me when something is too far or close to the camera but I cannot take a photo using the app. Trying to find answers on the app website is no use. So bummed!.Version: 1.4.12
✓ Out of focus and poor colours. Far from as good as Fuji instantOut of focus and poor colours. Far from as good as Fuji instant. Camera should also slow photos to be shown in the app automatically, but I guess adding the digital function on top, isn’t what polaroid is looking for, but they would beat the competition then..Version: 1.1
✓ Polaroid printerI can’t find how to print photos out on my polaroid printer.Version: 1.4.29
✓ AR limitations.Why is there no option to make imbedded media public. If I give a Polaroid to a friend I want them to be able to view the media?.Version: 1.4.19
✓ Camera is just fine. App works. Please no more hipster photographersEverything is fine camera and app wise, but please stop using hipster photographers to show off your cameras and for sample images. Let’s try using other artists that are actually making art. Not just waisting their parents money on figuring out why they aren’t special. Thanks..Version: 1.1
✓ Ok quality but weird blue filterThe picture quality is good, but there’s a weird blue filter on all the pics....Version: 1.2.3
✓ Terrible product and supportSince receiving this I have only been able to print one photo and it was after adjusting my phone 100 times. I can’t even tell you what I did to get it to print but it will not do it again. Every photo I try to print the device blinks rapidly and gives me the “ding” that is supposed to signify it’s ready to develop but never stops blinking and won’t let me print. Does this with all phones and they will not answer my calls or call me back. Terrible. So much money spent to be so disappointed.Version: 1.3.2
✓ Doesn’t Work With iPhone 15Just a heads up, if you have the new iPhones, it doesn’t line up correctly on the lab with the picture so it won’t even let you print it out. There should be a way to override if it’s lined up or not or hopefully they’ll figure out how to make it compatible with the new phones. Nonetheless it’s great to have just wish it worked like my old phone..Version: 1.5.2
✓ The app is bad which makes the Polaroid badThe app was so bad two packs of Polaroids I took came out blank And also the digital photo scanner comes out garbage too. I can see my iPhone, my reflection, sometimes even my thumb I’m going to email this review as well. Hopefully this will help the future uses or models. I’ll probably return this one and wait until it gets better. Just give me the 80s version again.Version: 1.4.26
✓ Doesn’t workIt won’t work on my Polaroid pogo or zink not worth the effort.Version: 1.4.11
✓ Doesn’t work anymoreAll in all I think it’s a good product. The first couple times it worked but I just felt like printing a new picture today and as soon as I put my phone on the Polaroid lab, it makes the sound that it’s ready but it won’t print a picture..Version: 1.4.2
✓ Difficult,Why can’t things be simple with this camera like they use to be instead of this computer stuff. I remember when I use to just put the film in and go. Now you just have to do all this stuff on your phone after you put your film in the camera. Why does it have to be so difficult?.Version: 1.4.27
✓ The app is not workingHi I am having trouble taking photos using my Polaroid one step plus with the app. the app is connected normally to the camera and even receives information about film left, camera charge and even the exposure meter(manual mode) BUT when i touch the shutter button in the app the camera does not respond. And this is in all modes (remote,double exposure,manual,noise trigger). I already tried reconnecting the camera again, deleted the app and reinstalled it again and still didn’t work. I have an Xs max, updated to the latest iOS with the latest version of polaroid app. Looking forward for your help..Version: 1.4.11
✓ Polaroid labSeems sometime with the one of the recent updates for the Polaroid Lab that there’s a more greenish tint to the finished prints even after correctly allowing them to develop in darkness for no less than 30mins and having several days to set. this has been a consistent observation despite several different packs of film. and yes my iphone is properly set with full brightness and truetone, and night shift turned off. hopefully this has been reported and is being considered for a future update..Version: 1.4.6
✓ New iPhone cameras ruined this appI used to love this app a couple of years ago, but am sad to find out it’s another one of those affected by the trouble the newer pro max models are having with cameras focusing. I am so frustrated by whatever kink Apple did not work out with the device being able to choose between camera lenses to focus correctly on the subject. Can barely take a photo of a piece of paper anymore without total blur because “i’m too close” I guess. Same problem here. Camera wants to use regular lense to scan but when asked to get closer, iPhone camera completely blurs and obscures the photo creating a horrible scan. Wish Polaroid could find a fix to get the zoom lense to kick in when bringing camera closer for newest phones. Not sure what to do. I have a 14 pro max for reference, wish I had an older model..Version: 1.5.1
✓ Not badDoes what it says, though it would be good to somehow account for the fact that almost everyone has a screen protector on their phones, as the photos come out of the lab with a slight sheen on them. It would be even better if you could move the photo you’ve selected for print around the mask of the Polaroid frame, so that you could print the area of the photo you wanted, rather than the area that the app decides for you..Version: 1.3.4
✓ Absolute garbageWildly distorts the colours of photos when sending them to the printer, I have taken screenshots to check, it makes them deeply green and dark, all photos come out that way. I have adjusted all the settings available to me to try to compensate. No idea how anyone gets normal looking photos using this app and the lab. Not the first time Impossible/Polaroid has wasted a lot of my money..Version: 1.4.21
✓ Please fix the curved frame topI’m sick of having to always correct the curve the scanner part of the app leaves at the top edge of the photo. I use this app mostly to scan and a company with Polaroids heritage, attention to detail, and resources should be able to draw straight lines. Five star app otherwise. Will give five when this is finally corrected..Version: 1.5.6
✓ ZeroI won’t connect, absolutely rubbish.Version: 1.4.11
✓ Was great until it wasn’t.Upgraded to iPhone 15. Now doesn't work..Version: 1.5.2
✓ Polaroid NOW+ cameraDon’t buy this camera. Just wasted an entire I-Type colour film pack. Both with and without using the flash and also exposing via the app the camera/film combination is totally unable to handle the dynamic range of daylight on a sunny day. Prints have all come out with over exposed highlights together with underexposed normal tones. I’ll be looking for my money back..Version: 1.5.0
✓ Awesome app but newest update messed up ARWhen you scan the photo a black screen appears instead of the video. To get the video to appear you have to click the black screen, push play, and then click back. It will continue to play on a loop but it’s pretty shaky. I was hoping to utilize this for a project this week and regret doing the update..Version: 1.4.14
✓ Now+, but not NowThere’s help with the Now+ models, but not for the Now? All I want is to take a picture 🙄.Version: 1.4.21
✓ Polaroid cameraThe app works but the polaroid itself does not.Version: 1.4.19
✓ Cool app but...We have the Polaroid lab... the photos either come out dark or over exposed even after messing with the settings 1-2 pictures come out great and the rest come out over or under exposed... the films are expensive, Polaroid needs to come up with a preview feature to see how the Polaroids will come out with the current settings we have in the app. Just a waste of money. Yes True Tone is off screen brightness is all the way up, I followed all the instructions correctly, I’m just well lit pictures and we still have all these issues with exposure.Version: 1.4.10
✓ One good photoHave had one good photo. Second through tenth try and all the troubleshooting have yielded nothing..Version: 1.4.9
✓ Does not work with iPhone 11!!Followed the recommendations and removed phone protector, changed brightness settings to full brightness, once you place the phone down, it makes the “ding” sound as if it recognized the photo but the led keeps flashing and when you press the red button, nothing happens. Tested this out on my iPhone 7plus and it works like it should, but never worked with the iPhone 11. Contacted tech support but never heard back from them. I would return it but this was a gift to my daughter. She’s disappointed and frustrated it doesn’t work on her phone. Waste of money for whoever gifted this to her..Version: 1.4.6
✓ Awful digital aliasingThe digital aliasing (jagged-looking lines) created by this app in my photos when using it for the polaroid lab are so disappointing. It makes my prints look awful and I feel like I’ve wasted my money. This didn’t happen on the impossible project app, nor does it happen in other apps I have, so it truly is a problem with Polaroid’s app. Please fix it..Version: 1.4.25
✓ Needing a fix!!I own a polaroid lab and its worked perfectly until I upgraded phones. I recently upgraded to an Iphone 14 and now when I try to print the picture will not align in order to take the picture. It doesn’t register the two dots from the lab itself. I’ve tried everything from taking my case off to taking the screen protector off to even trying to turn the lights off for exposure purposes. Please help. I love the product and would hate for this to be an ongoing issue..Version: 1.4.21
✓ PolaroidThis was TERRIBLE!!!.Version: 1.4.8
✓ TerribleTerrible quality prints from the Polaroid Lab, unusable. No improvement even after adjusting the colour brightness..Version: 1.4.16
✓ WHAT ABOUT THE POLAROID NOW?!?!First off, (to dust it off my brain) I’m new to polaroid, and.. it DOESNT WORK WITH THE POLAROID NOW. I downloaded this. (Also) Thinking it’ll be compatible with the Polaroid Now, (not Polaroid Now+) i’m trying to find the Polaroid Now section, but the ONLY things i find where: Polaroid I-2, Polaroid Now+, Polaroid One-step, and the Printer. They completely forgot about Polaroid Now, ISN’T THIS SUPPOSED TO BE A ALL-POLAROID CAMERA FRIENDLY APP??.Version: 1.5.9
✓ InstructionsWish there were more detailed instructions and tips! Having a hard time getting the right settings.Version: 1.4.6
✓ Even with the expensive camera this is garbageIf it connects to my phone via Bluetooth like my watch, why can’t I see through it’s camera like my watch can see through mine? Really freaking irritating. I got the one step Plus for this exact reason. Am I doing something wrong or should I return this expensive garbage? I only wanted to use it if I could see through my phone because I find the lens to be pretty inaccurate to what the camera sees :/ esp with lighting..Version: 1.3.1
✓ Major bug today. Keeping me from scanningI rely on this for work. I need it daily - as a business - BAD. Otherwise amazing product but it poops out on you soon. I’ve had to buy 6 in the course of a year. I keep one as a backup because they stop working so easily! But honestly it can take your work to a new level. Just wish it wasn’t poorly made. Make sure you project high-res images..Version: 1.4.21
✓ Polaroid lab is terribleI would say this works one in 10 times if you’re lucky. Never prints the photos I want always has an issue exposing… ugh! Such a great idea - but a truly terrible product.Version: 1.4.21
✓ Resolved-iPhone 13 Max won’t work with Lab PrinterOriginal: [I love the Polaroid app with the Now+, but the Polaroid lab printer does not seem to be compatible with iPhone 13 Pro Max. app makes a noise, but lab blinks suggesting realignment. No amount of realignment helps. I believe there needs to be an update or some kind.] New: This issue has been resolved! There are a few settings that had to be adjusted in iPhone. For me it was the “reduce white point” has to be turned off as well as low battery mode. They also suggest you turn the brightness to 50%-75% after turning these things off..Version: 1.4.23
✓ Horrible photo selection experienceThe app works alright but the experience in searching in a library is horrible and slow. Photos are also displayed out of order and don’t follow meta data dates..Version: 1.5.9
🙂 Polaroid Positive Reviews
Polaroid works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Polaroid.
⛔ Polaroid Problems
