ADT Control ® App Support

ADT Control ® App User Reviews

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ADT Control ® Pros

✓ Great customer service and good equipment.We just recently installed the ADT system. We put sensors on everything that opens to the outside. We installed cameras and listening devices. I have to admit the system is fascinating to me. I look at every time there is an alert/alarm. We can hear and see and talk to people in our yard, on our porch, etc. We have been able to communicate with county services, mail woman, contractors , etc., from where we are at. Fascinating. I suppose in the age of FaceTime and all the other multi media available today it should not intrigue me so. But I am hooked. 😛 The monthly rate seems high. But we haven’t looked at all of the services actually available in Macon. If you get what you pay for then we have a fantastic service. Recommended..AGrammie1Version: 4.21.8

✓ Très appréciésJ’aime vraiment l’application merci ADT.Patout29Version: 4.13

ADT Control ® Cons

✗ ServiceWhile I haven’t had any trouble with the app, customer service is awful. I just now called about my $100 Visa card and she told me oh they are busy you can call tomorrow. I said I would hold so she hung up on me. When I’ve had to call numerous times about a camera not working she said well it’s your internet’s fault not ours, turns out it was ADT’s fault. The man who installed was great, the technical support over the phone was useless. The next guy who came out wasn’t helpful and said it works, an hour later it stopped again. The next guy who came out changed the camera we’ve had problems with and finally fixed the problem (he gets 5 stars). Customer service is the worst I’ve had to deal with in a long time (zero stars if that would be available), maybe teach them to quit acting like I’m wasting their time and making them do their jobs, stop talking like robots, reading off the screen and not listening to what the customer is saying, and stop hanging up on customers!.Dana is not a happy customerVersion: 4.17.1

✗ I want to see how to go about ending my contractI am not happy with the service you provide I have continuously made that fact clear My indoor monitor has not been operationable for 3 months and never once have you contacted me to notify me nor see why. I contacted your office and was told I needed to buy out my contract which I did. This morning I was sent an email stating that the amount you told me was not enough (I kept and have ALL documentation and correspondence stating everything said). So I called you highly educated billing department. While on the phone he stated that the price you sent me as a confirmation of my payment made was wrong as well as the price you quoted me was wrong as well. While one the phone he gave me not one price quote needed but rather gave me one price, then contradicted that price with another price I needed to pay, but then again contradicted that price stating I was owed a credit. Just when you think ADT can’t lower the bar y’all really surprise me and do..Limited time customerVersion: 4.21.15

Is ADT Control ® legit?

✅ Yes. ADT Control ® is 100% legit to us. This conclusion was arrived at by running over 491,004 ADT Control ® user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for ADT Control ® is 96.0/100.

Is ADT Control ® safe?

✅ Yes. ADT Control ® is quiet safe to use. This is based on our NLP analysis of over 491,004 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for ADT Control ® is 96.5/100.

Should I download ADT Control ®?

✅ There have been no security reports that makes ADT Control ® a dangerous app to use on your smartphone right now.