- 54.8LEGITIMACY SCORE
- 55.3SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Lysn App Complaints & User Negative Comments 2024
Lysn app received 127 complaints, negative comments and reviews by users. Have you ever had a bad experience using Lysn? Can you share your negative thoughts about lysn?
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Lysn for Negative User Reviews
✓ Please please please allow us to change emailPlease please please allow us to change email.Version: 1.5.5
✓ HeedThere is nothing technically wrong with the app; however, the code values of the app are terrible. It does not spread a good and right value. Instead of this, it even says that stealing is not a big issue that people should not be shamed of. Like everyone knows that thieves will be charged for their bad behaviour, lysn should pad for what it did..Version: 1.2.12
✓ Ticket not workingI’ve just made a purchase of a ticket for Bubble but I couldn’t find the ticket on my app. I did get the confirmation email from App Store..Version: 1.2.16
✓ Bad & isnt doing anythingWon't even give one star if possible..Version: 1.1.14
✓ I made a ticket purchase but it never shows on my accountI have made a purchase but it never shows on my account, I updated the app, open and close few times it still doesn’t show. I already have other few subscriptions, they are still there but the new one never appeared. This kind of bugs shouldn’t even made it out of production.Version: 1.2.5
✓ CAN’T VERIFY PHONE NUMBER IF YOU’RE IN UKI can’t verify my phone number. Please fix this “ASAP”..Version: 1.0.16
✓ YikesIts been glitching alot lately…its normally pretty good and kind of just like a regular social media wld be but recently its been weird? sending community notifs VERY late and often times it says theres a bubble message from an artists in a notification, but then it just isn't there?.Version: 1.1.21
✓ The platform doesn’t put it’s artists first!Nothing has been done about harmful, offensive and those sorts of messages towards the artists on the platform. I thought this would be a first priority, obviously not..Version: 1.1.14
✓ Not goodThis is a platform for artists and fans to interact but all I see when I jump on is artist getting verbally abused and harassed by “fans” who are unhappy. Nobody is removing such people or setting up rules to insure the safety of others while using the app? it’s definitely not a good experience for fans who want to interact with artist to get overshadowed by hate comments..Version: 1.1.14
✓ Some of the features are creepyWhile I want to see posts from artists I follow, I don’t want or need an app that makes messages appear like a private chat. Or even worse, inserts your screen name into general messages that the artists sends out to give the illusion that they’re responding to you specifically. No wonder sasaengs are such a problem….Version: 1.4.2
✓ Only useful if you’re Korean in KoreaDoesn’t let you verify your number if you’re in the UK and some other parts of Europe. There’s not a support option on the app so there’s no one to talk to ask for help. Claims to be an international app but clearly isn’t. Has been a consistent problem for all SM Ent fan clubs since they started creating them and it STILL hasn’t been fixed..Version: 1.0.15
✓ LYSN allows unchecked bullying & harassmentWhen I originally joined the LYSN app I expected to have a good time interacting with my fav kpop group, EXO. LYSN CLAIMS that bullying and harassment of artists will not be tolerated on their app, but they are not enforcing their own policies. In the last few months since Kim Jongdae announced his engagement, antis have relentlessly spammed EXO’s community board petitioning for him to leave the group. These toxic people have left violent threats for him and his family members. Yet, LYSN has allowed these people who spew their toxic words on the board to remain for months now. Star chatting with another EXO member, Kai, was recently announced and a person who has been repeatedly posting toxic posts aimed at Chen is now boasting on Twitter that they’ve been approved to be one of the people chatting with Kai. This is absolutely ridiculous. LYSN should be BANNING all of the people who are harassing artists on the app. The majority of those posting toxic content are ‘ACE’ members who have paid for extra content which means y’all know their information..Version: 1.1.14
✓ Isn’t it a bit inconsiderate?Well you know, you have English speaking fans of idols too, not just KOR / CHN / JPN. Which means 30 characters doesn’t do sh... for us anglophones. It’s bad enough that any of us can only send 3 messages no matter how long it’s been since the idol texted, but the fact that you haven’t adapted the character limit to account for the fact that 30 characters in an east Asian language is a LOT more than 30 characters in Roman alphabet. Take the time to do the math and increase the character limit to FAIRLY accommodate foreigners by making romanized limit proportionate to what it is for Kfans. Our money is precious too..Version: 1.2.9
✓ CHEN EXO SM ENTERTAINMENT - EXO ANTISCHEN OF EXO IS BEING HARRASSED BY KOREAN EXOLS AND BEING SENT DEATH THREATS EVERYDAY HIS PERSONAL INFO IS BEING RELEASED WITHOUT PERMISSION AND THE COMPANY SM ENTERTAINMENT IS NOT DOING ANYTHING TO PROTECT THEIR ARTIST CHEN SOME ONE NEEDS TO TAKE ACTION RIGHT NOW AND PROTECT CHEN.Version: 1.1.14
✓ Filled with toxic and abusive commentsEven though the company’s policy states they will not tolerate offensive comments or bullying— This app is FILLED with harassment of artists, along with toxic and abusive comments. More specifically, harassment targeting EXO’s Chen. In January of this year, he announced he’s getting married to his girlfriend, and they’re having a baby. Most of the EXO-Ls were happy to hear the news! But, the few fans that were not happy started harassing Chen through the Lysn app. Commenting the most disrespectful things: Like how Chen should leave EXO because he’s getting married, how they won’t support EXO as long as Chen’s in the group, or how that he disrespected the other members of EXO and the EXO-L by getting married (um... WHAT...?), etc.. And, despite all this hate, Lysn has done NOTHING to remove those comments or those hateful people from the app... So, me and the rest of the (real) fans are downright confused by this, and disappointed beyond words... Please, listen. Seriously, FIX YOUR APP AND POLICIES..Version: 1.1.15
✓ .The app is full of negative messages harassing an artist although it's supposed to be an app where fans get to share their love for their favorite artist the organizers of the app refuse to follow their own rules and malicious comments are completely ignored like it's something that is okay I don't feel comfortable on this app, it's not a safe place for fans.Version: 1.1.14
✓ Price differenceWhy is the price in USD but converts equally to GBP during payment? Did I just got scammed.Version: 1.4.6
✓ You have guidelines. Please enforce themAn artist on your platform has been receiving death threats, sexual harassment, target of false information, and even has had his personal info leaked on your platform. Last I checked, this platform has rules and guidelines, as well as the personal information of its consumers. Use it. Your consumers are committing a crime every day, yet you have failed to implement your own guidelines by putting them on suspension or even cancelling their account. If I could give this app a truthful rating it would be at a zero for it’s management’s negligence in protecting their consumer’s rights, as well as refusing to take action when faced with actual crimes that violate a private citizen’s privacy (the artist’s fiancée).Version: 1.1.14
✓ Horrible appThis app while a great way to interact with your favorite artists has turned into an app that has become a place of cyber bullying, fanwars, and defamation. SM’s inability to protect their artists clearly is shown here especially with the situation of Jongdae. The best thing to do is delete this app since SM can not fix the inadequate nature of this app to prevent personal information from being spread and prevent harassment such as death threats. FIX OR DELETE!!.Version: 1.1.14
✓ Having error not receiving message from Artist!!!I extended my ticket late. My previous messages are deleted from server. Now I bought the ticket & extended the service. Cannot sent a single message to the artist. The app is saying There is a message that was not sent since it has been deleted from server. The app is not allowing me to send new message. Just keep saying to wait the Artist reply. Please help..Version: 1.2.7
✓ They don’t protect their artistsA group called EXO and it’s members have been getting loads of hate, death threats and vile comments. Fans who support them are also getting bullied. Lysn rules state that this is not tolerated, yet this has been going on since January and the platform is not taking any action. Don’t get the app if you don’t want to be subjected to this..Version: 1.1.18
✓ Glitchy mess, no moderationThe chat function is glitchy and the app lags whenever an artist sends messages. I have contacted them multiple times but the only replies were that they are aware of the problem. We all know you earn a lot from subscription so please update this app and its function deserving of taking that amount of money from people Additionally they have no moderator on their community pages and let people post abusive disgusting messages freely.Version: 1.3.4
✓ Supports cyberbullyingThis app is supporting bullying and targeted harassment and so I don't feel safe in this environment. I therefore do not recommend.Version: 1.1.14
✓ Not workingI just downloaded it and it won’t send the verification code to sign up. I haven’t even started using it & the app already doesn’t work. Please address this situation as many are having troubles with this as well..Version: 1.1.1
✓ Targeted themselves an international platform while disrespecting different culturesSure people has been noticed that Lysn targeted not only Korean fans but fans from many other countries. They have Ignored the tons of malicious content towards foreigners, women, and including Korean themselves! Besides that, The translation system is poorly designed, “cancel subscription button” is hard to find..Version: 1.2.12
✓ Stingy appsAm sorry Jisung i have too :((.Version: 1.2.15
✓ LISTENIf you want content from your idol, it’s here. But if you want your idol to not face what mine is facing right now, then, you must do the right thing. SM isn’t doing anything. The constant threats from this app was never heard nor given a slight notice from that company. This app is where stans come up to get updates and talk to their idols. However, this is slowly being used to spread negativity. This is an app for us. It makes us happy. But look at what’s happening now? It’s being used to target an idol. My idol. Now, if, in the future, this happens to yours (idol) and you happen to counteract our movement right now, please know that what’s gonna happen to your idol is beyond what you can imagine. I never expected fans, their own fans to turn their back on the person they’ve come to know, to love so easily as if just throwing something so useless. This can happen to you. And I hope, I hope your idol never experience the same thing. Good day. Exols, fighting! Hang in there!.Version: 1.1.14
✓ GlitchyIt didn't auto renew my ticket after a month and now I'm not getting any messages even after I manually renewed it.Version: 1.1.17
✓ AnnoyingHave been trying to get the verification code text for the past two days but I never receive it. If it’s unavailable in my location then the respective country code shouldn’t be an option when putting in the phone number.Version: 1.0.14
✓ Do not respect their own rulesThis app has become a place where hate comments towards the artist are accepted and not filtered. But their rules state that thwse kind of comments will be erased. You don’t need this app..Version: 1.1.14
✓ Full of HATRED and HARASSMENTThis app has made it possible for people to harrass and hate on members of some groups and nothing has been done to resolve it. Admins need to make this app clean especially for young people.Version: 1.1.14
✓ GoodGood app but please have a way to clear the cache of the app. This app takes up almost 1gb of storage on my phone..Version: 1.2.10
✓ Not goodThis app was nice at first but now there are only malicious people saying very hurtful things and bullying others. please fix this asap, get rid of these people heavily violating the rules of this app. the comments are not in english as well so please don’t overlook this..Version: 1.1.14
✓ Who’s the designer????You can’t even replay the messages because there’s no reply action for messages 😒 sooo how should we answer someone in chatrooms ???? Calling their names ???? Seriously why didn’t you think about this !!!!!!!!!!!! I have to use this application because of my friends and honestly the K-pop fan rooms . I don’t have another choice 😑😑😑😑 Please when you promote an application with the name of some famous groups or idols just improve your app this is not a good app it’s awful.Version: 1.0.15
✓ 왜 메세지 누락이되나요?돈내고 쓰는 유료 앱인데 메세지 누락 실환가요????? 가끔씩 애들 사진 보내는것도 안오고.. 앱 개발 안하시면서 제와피에 판권 판거 실화냐 ㅋㅋㅋ 스엠 진짜 일안하는거 여기서도 보이네. 그리고 두달 이상 버블 안보내는건 좀 오바아닌가? 땅 파봐라 4500원이 나오나. 일 좀 해라 스엠아.Version: 1.2.7
✓ Enforce community guidelines !!Very slow and can barely handle large traffic, doesn’t adhere to their own rules of safety. Chen from exo has been consistently harassed by supposed “fans” who are leaking his and his family’s personal information and sending death threats and other horrible messages to him. the fact that this has been allowed to continue without their immediate removal does not make the experience of using this app pleasant.Version: 1.1.14
✓ Admins get paid for this?How is it possible to let hate and filth run rampant in the posts, which is clearly against the terms and conditions? Anyone leaving hateful comments should be kicked out and IP banned. We are constantly reporting and nothing is done. It’s really disgusting and harmful to both fans and idols who have to see this kind of harassment. Not to mention international fans don’t truly have any benefit by becoming ace members, but that’s a story for another day. I’m an ace member but I don’t see myself renewing if the moderators and creators of this app do not fix what has become a toxic waste hole..Version: 1.1.14
✓ Passing this onJisung said, do better..Version: 1.2.15
✓ Please readIt's a wonderful app to interact with idols.. get updated every minute, know what they're doing etc etc.. but please do monitor and filter the chats being sent.. they are using this app to send hateful words especially to one artist that's been my bias wrecker for more than a decade.. not because you profit from it, you're disregarding the feelings of the artist who's able to read those kind of chats...Version: 1.2.0
✓ Awful communityLysn clearly has guidelines that paid users on the account are not following, yet they do nothing to stop hate. lysn banned the word “gay”. this shouldnt be acceptable. discrimination..Version: 1.1.16
✓ GET A GRIP SMPlease understand that our idols work hard. SM, please treat your artists with the utmost respect. They deserve that the most when they gave up their whole life for this. You protect them, treat them, and listen to them. You might be the biggest entertainment company in South Korea at this moment. But that does not mean you cannot lower your treatment towards your EMPLOYEES (IDOLS). If you expect them to make more content, treat them with everything you have. We all know you’re just about the money. So, advice from a consumer, treat them with RESPECT if you want to rake in more money then you are now. Otherwise, get lost. Don’t take these precious people down with you. Protect them from death threats and help them. Don’t ignore them. There are so many other companies that can treat each and every one of them a billion times better than you. Learn from your past mistakes. That’s unless you want to drown in a reputation that self destructs..Version: 1.1.18
✓ 尊敬的李秀满老师nim看看我的话吧不挂梯子上不去扣一星，挂了梯子还是上不去再扣一星，还剩三颗星给不怎么发ace的我儿子们虽然你们不怎么发但是也没关系反正妈妈也上不去，to the world就完事儿了，啾咪🤨.Version: 1.2.3
✓ Birthday issueI tried to register and I had to enter my birthday. My birthday is on 30th but the app kept changing my birthday to 29th automatically. Plz mix this bug as soon as possible!!!.Version: 1.0.14
✓ Doesn’t workApp just doesn’t work at all I do not get any verification code.Version: 1.0.17
✓ Yeah the UX is terribleBut so are all the apps developed for idol fan interaction 💁 love u winwin 🐥🐥.Version: 1.1.12
✓ Awful.Full of hate messages towards artists. there is no filter, it's absolutely disgusting. i hope this app closes forever.Version: 1.1.14
✓ Can't use the appThe app keeps saying that I've rooted/jailbroke my phone then crashes. I'm using iPhone 15 pro max with iOS 17.2.1 stock. I haven't been able to check messages for a month and have lost access to all of my old messages from years ago. Please fix this..Version: 1.5.3
✓ Finally working in UK!Thank you for fixing this!.Version: 1.1.0
✓ Notifications always offWhenever an artist comments on a post, my notifications are always late and I can’t even get a notification when an artist comments under my own post. I had to find out through other fans? Please fix this since i see a lot of people complaining. Be considerate of your users please!.Version: 1.2.12
✓ A place for Hate and RacismMany people have been posting racist and homophobic comments without repercussions. This is a place where racism and homophobia festers. It can be triggering for people of colour and LgBTQ people..Version: 1.3.5
✓ BullyingI thought this app could be a safe place for artists but it doesn't seem like one. I still could see haters' post even after I had reported for hours. Please, take good care of your artists..Version: 1.2.5
✓ I’m not getting a verification codeI’ve been trying to register for 5 days but it isn’t working. Please fix this..Version: 1.1.20
✓ Unacceptable.They know they see the hatred that people are putting into their app yet they aren’t taking action. As soon as somebody wanna curse they make sure it doesn’t happen, but if someone is sending obvious death threats and typing disrespectful things they shouldn’t be saying to anyone, they allow it to slide. That’s not cool, all these rules and guidelines but when they are broken no one does anything. 👎🏽.Version: 1.1.18
✓ No receiving the verification codeI have to get the verification code for registration for the Lysn account. I’ve tried for about two weeks but I still doesn’t receive any code from you. Please check the operation..Version: 1.1.2
✓ Verification Code Not WorkingVerification Code is not sending to my phone or not working please fix!.Version: 1.0.16
✓ I Can’t Believe!!I am truly baffled by the way this app not only promotes threats to the artist but also have personal information leaked that could harm not only them but their whole family. This app is full of toxic people that only want to harm others and this kind of app shouldn’t exist. It’s giving bullies a platform to harass and giving them power to harm a beings life. Im truly disappointed by the lack of management this app has and should be shut down..Version: 1.1.14
✓ 😐It was a good application at first but then I saw how they truly don’t care about their artists, there’s been a mass of hatred towards a member on one of their artist’s lysn pages and they aren’t doing anything, they are sick and twisted..Version: 1.1.14
✓ Support ChenTake action against those breaking Lysn’s rules with their harmful actions towards Chen!! It’s undeserved and beyond wrong..Version: 1.2.0
✓ 𝒬𝒰𝐸𝐸𝒩𝒮 𝒜𝑅𝑅𝐼𝒱𝐸𝒮STAN QUEENS RED VELVET YA’LL LISTEN TO RED VELVET PSYCHO,BAD BOY, RUSSIAN ROULETTE, AUTOMATIC, MONSTER.Version: 1.1.21
✓ Nvm it works in europe now thank sm xIt works!.Version: 1.2.1
✓ Fix this appI would give this app zero stars if I could. No verification code to register despite trying numerous times.Version: 1.0.23
✓ TerribleTargeted harassment, Sharing of private information, death threats are all acceptable on this app.Version: 1.1.14
✓ Malicious CommentsI got this app as I thought it was a safe place for fans and the artists, but in the communities I have seen hateful comments it blows my mind. It doesn’t seem that reporting them does anything and those people make my experience on this app tiresome and unpleasant. Until I see people following the rules and malicious comments removed this place is not comfortable and not a place I will spend my time..Version: 1.1.14
✓ AudioI cant hear audio messages from artists.Version: 1.2.13
✓ IDOL BULLYINGI use this app to subscribe to artists I care about, but the WayV board and others are filled with toxic fans who spread hatred and bully idols… I have emailed the company many times and I know others have too and they never respond… there is no monitoring of the fan boards and people are allowed to bully as they please. It’s really upsetting… SM LOOK OUT FOR YOUR ARTISTS!!!!.Version: 1.3.7
✓ 👎No moderation, turns a blind eye to threats.Version: 1.1.14
✓ Can’t get verification codeI can’t get a verification code to my mobile number. i’ve emailed maybe fifty times with my country code and number but there’s been no reply.. i just want to talk to my idols please please fix this :(.Version: 1.2.7
✓ It doesn’t let me create an accountWon’t let me create an account so it’s kinda annoying..Version: 1.2.3
✓ Ticket doesn’t sendHello, I have subscribe 2 tickets and when I tap on the subscription is there but it didn’t send to the app..Version: 1.3.16
✓ Malfunctioning App Needs to be removedApp does NOT follow it’s own community guidelines. Has done nothing about malicious, illegal commenting and violent threats. Needs to be assessed by apple asap..Version: 1.1.14
✓ This doesn’t workI need to register for EXO fan club . But, I never receive the registration code even after multiple attempts . Fix it ..Version: 1.0.17
✓ For money against aerisSm uses this for money only without taking how it affects the exos in any way. They don’t follow their guidelines and allow bullying. Don’t download.Version: 1.1.14
✓ LYSN WHAT DA HELLWHY CANT I SCREENSHOT IN PEACE ANYMORE IM NOT EVEN GONNA POST ITS JUST TO KEEP IN MY CAMERA ROLL 💔💔💔💔💔YALL ARE SO STINGY I HATE IT HERE.Version: 1.2.15
✓ TerribleCan not receive verification code. Had been tried for 3 days. Not using app anymore..Version: 1.0.14
✓ Cant text my own friends only idols…I love this app for talking to my chosen nct member but I added my own personal friend and we had conversations. After a few days the app went under maintenance and our chat has completely disappeared. Not only that but we cannot add each other as friends and communicate whatsoever which I am really upset and disappointed about. Our memories are gone just like that and on my friends list I only have the sm artists available. I know this is for the communication of fans with artists but also I do not understand why they got rid of the feature where you can text your own friends…. With no explanation at all this was a completely surprise making the situation worse!.Version: 1.4.4
✓ IssueI have tried multiple times to sign up and it was not sending me the verification code which I needed to sign up!! I have emailed the management team but had no response from them.. Really..? Can you please fix this ◠̈.Version: 1.1.15
✓ It is glitchyPeople comment that the app is glitchy and does not auto renew their membership. It happened to me as well Edit: Thanks for the response. I contacted then through email from the very beginning but they couldn’t do anything - suggested me to check if the payment was successful - I waited for a few days and then the app finally renewed their membership - but they won’t do anything about the messages I have forever missed due to the glitch - and you guys know that Mark didn’t post often previously - so what did I pay my money for?.Version: 1.2.0
✓ Can’t registerSeems like people have been having issues with the verification code for a long time and it’s still not fixed.Version: 1.0.14
✓ PLEASE DO NOT DOWNLOAD THIS APPI downloaded this app thinking it was going to be a normal app, an hour passes and I didn’t really know how to use this app so I deleted without realizing I didn’t logged out of the account, a year has gone by and I received an email saying if I give them my personal information and address and stuff, they’ll hack me, so now I’m writing this to warn people to NEVER DOWNLOAD THIS APP THINKING YOUR ACTUALLY TEXTING THE FAMOUS PERSON, IN REALITY YOUR TEXTING SOMEONE THAT ISNT THEM, PLEASE DONT DOWNLOAD!!! I WISH THIS APP NEVER EXISTED!!.Version: 1.4.8
✓ RegesterIt does not recognize my E mail or Password or get my key number.Version: 1.0.17
✓ Toxic communitiesAt first, I was excited about downloading the app because I support several artists. But I found that one of the communities is being flooded with death threats, racism, bullying, and degrading comments not only towards the artist but to the fans who support the artist. I have personally reported these individuals multiple times, but I have seen no actions taken to prevent them from remaining in the app. The app promised that these behaviors would not be tolerated, but yet I keep seeing the same individuals continuing to leave such awful and corrupted comments. It has been months and no action has been taken to provide a healthy fan community. I had to stop opening the app because it damaged my mental and physical health. Please go through your own policies and deny these individuals from using your app. Actual fans of the artist are unable to connect and communicate because of these individuals..Version: 1.1.15
✓ Does not enforce its ethical guidelinesDoes not suspend users who have been spreading hate and false rumours, and who have obviously went against the fanclub guidelines.Version: 1.1.14
✓ GarbageHorrible app.Version: 1.1.14
✓ Stop stealing culture本来软件就难用，现在还敢偷你爹的文化。带孝子lysn看剑🗡🗡🗡🗡.Version: 1.2.12
✓ Not workingPlease repair and update the apps version , it’s not functioning where the post can’t be seen..Version: 1.0.19
✓ Unhealthy communityThe app is advertised as a community allowed for people to interact and share their love for artists. However, harassment, threats and slurs are used frequently in the community, when these are reported, no action from the developer is taken. The community is filled with hates and bullying on a daily basis. I really hope the app can be improved to create a better environment for interaction between fans and artists..Version: 1.1.14
✓ Can barely write anythingI just joined without reading the reviews now I have to keep this for a month too. You can’t really communicate with the artist and it makes it hard to reply too. The English language and Korean language are very different so 30 characters aren’t enough to let out a sentence..Version: 1.2.16
✓ Comments - Community GuidelinesWhile this is a great app for many to interact with their artists and many do use it, I am appalled by how hate comments are still allowed within the community. This should be a safe space for both artists and fans. Yet when it is brought to the forefront nothing is being handled. By doing nothing to stop this it shows me that hate speech, racism, slander, death threats and so much more are allowed within this community and I cannot nor will I stand by that. I deleted the app and will continuing giving bad ratings until something is done about this very serious issue..Version: 1.1.14
✓ ❌It is a hotpot for people to spew hate without any repercussions. Reporting doesn’t work. The app does nothing to counter the horrible posts people make..Version: 1.1.14
✓ Despicable, toxic community for artist and fansI expected this app to be a good time for me to share with my favorite group EXO and the exols who love them. Instead, it has been used to not only demean the actual EXO members, Kim Jongdae specifically, and to ostracize those in the fandom who are not ace members (which is the majority, since we are international fans and have no need for the ace membership perks). The fact that this app has been a breeding ground for the toxic fans to discuss and carry out their harassment strategies on Kim Jongdae of EXO, even so far as defaming him in his hometown, and those in charge of the app have done nothing to assuage this behavior proves to me this app needs to be taken down. This is a man’s life, the lives of his wife and child are at stake, and it’s unacceptable..Version: 1.1.14
✓ THIS APP SUCKSThis was supposed to be a place where artists could talk to the fans but now its just haters and lysn isn’t doing anything about it.Version: 1.1.14
✓ Poor designThe word limit is ridiculous for non-Korean speakers. In-all translation doesn’t make any sense. Use of the term “Korean New year” was also inappropriate. It has always been “Chinese New Year”. Chinese fans support all SM artists. Please respect Chinese culture in the same way. 李秀满老师，如果你还想捞中国的钱，最好对中国传统文化保持尊重。.Version: 1.2.12
✓ Won’t send codeYa do y’all and SM really hate us Europeans that much that we don’t even get the code, I want to join exo and shinee fanclub so bad but won’t even get the code sent to me!! It’s so unfair you need to fix this.Version: 1.0.17
✓ Waiting for What…I was not really going to leave a review or just say anything but when I’m being charged for things, i do try to be patient to see if anything will be done, said, or noticed. Supposedly I’m on D-14 of subscribing on this app and have yet to receive a message back. Sure the notices are working but if one-sided conversations are going to happen for a $6.99/month subscription, I’ll take my better chances on twitter..Version: 1.4.2
✓ There probably a bug??I’m not sure if it’s happening for others but all the texts I’m sending disappear after I send them or after the artist has seen them and they come back like after two hours but all at once at the end of chat. I’m not sure whether my texts are getting sent through. Can you guys please check this problem out and fix it please..Version: 1.2.14
✓ :((I just made a purchase and nothing came up i’m so disappointed please fix that.Version: 1.3.4
✓ Worst appDoesn’t follow its own guidelines on safety.Version: 1.1.14
✓ Honestly…I see a lot of 5 star reviews of people saying they’re only doing it bc Jisung said to “show love” to the app but if I’m being honest, it’s not very good for international fans. There’s still a character limit for texts (I can’t even type half a sentence before I hit the limit) and obviously the screenshot disabling function is a bit annoying. I understand that all message content from artists are paid content but I mean paying for bubble in general is already a bit ridiculous. The app basically is like free platforms like Instagram, Twitter, and Weibo just disguised as a messaging app. Not to mention some community boards are just straight up toxic and sometimes have bullying and harassment comments on there. I mean if we’re gonna rate this app at least be honest about it..Version: 1.2.15
✓ Not coolDoesn’t take action against malicious comments even though this app is meant to be a fancafe..Version: 1.1.14
✓ LYSN bubble deceives consumersLysn bubble automatically charged me 3.99 USD every months since September 2021, however I haven’t gotten any bubble messages from SM artist Lucas Wong since then. There are also no words regarding when he will return. Why this app keeps charging me ? What’s more, Racism, Abuse, Harassment are seen on WayV community page while LYSN & SM entertainment let it all happen. This app was supposed to be a place to communicate with idols and fans, but it's been misused by some against Lucas of WayV.Version: 1.3.5
✓ Hateful appThis app is full of hateful people who attack artist daily on a platform they can see. We should know by now how HARMFUL this can be. The people who run the app refuse to do anything about it. So it gets a 1 Star from me. If u could give it a zero I would. Do something now before it’s too late. Stop disregarding artist lives..Version: 1.1.14
✓ Verification code not sendingThe verification code is not sending to my number I’ve been trying for a week now!! I keep emailing Lysn but they are NOT replying to me, I need this fixed! Read my emails!.Version: 1.2.4
✓ Not happyI’ve had the app for a while and then I went to look a message which Haechan had sent and as soon as I opened chat it kicked me off of the app. I tried to see if it would work if I await her to someone else so I went for Mark but it continued to do the same so I deleted the app and downloaded it again and it keeps happening.Version: 1.3.0
✓ Bans the word “gay”I learned today that this app bans the use of the word “gay” in chats. Even if it’s just the three letters g-a-y in sequence in another word. For example, I found this out when I tried to type “Inkigayo” in a message. I started looking for an explanation in the app’s policies and found in the “youth protection policy” that certain words are banned if they are considered “harmful to youth.” I knew that Korea was homophobic, but banning both artists and fans from even saying “gay” on the basis that it’s harmful to youth? That’s some next level trash reasoning. I don’t intend to continue paying for this app..Version: 1.4.0
✓ Not sticking to community guidelinesWe have collectively reported posts on lysn from ace members who threatened the life of one of the artists and spread malicious rumors and his/his family’s private information. We kept reporting and emailing the company for weeks but no reponse. The same ace members who violated community guidelines are being rewarded instead of having their privileges revoked which the app has the right to do legally according to the terms and conditions we as ace members sign prior to getting the membership..Version: 1.1.14
✓ Worst APP and an absolute JOKE.This app is perfect if you are into harassing celebrities/artists and making death threats toward them and their families. It lets you write horrible, disgusting, and incredibly inappropriate messages about artists and their fans. It allows you to easily and effectively spread baseless rumours and false accusations about an artist whenever you please, without anyone holding you accountable. You don’t even have to read the community agreement and policy rules because no one from the LYSN APP or the staff of the celebrity’s company will hold you accountable for your words and actions. You are freely are able to be incredibly racist, rude and use derogatory language at your comfort without having the fear of being reported or having your account taken down. If you happen to have a ACE membership then that’s even better because it allows you to be a bully while gaining benefits at the same time (best of both worlds). By all means download the app if you want easy access to harass someone without having to face any repercussions for your actions unlike the real world. Also the picture setting allows you and your evil minions to spam hate slogans on the page for your artist to see and to also discourage their fans. If you want real proof and testimonials please just take a look at the EXO artist group and there you will see some of the worst malicious attacks on an artist who just wanted to share his happiness with his fans. There you also see those same antis also have access to private chats with artists while true supporters are discouraged and segregated. If you want to witness a study in class disparity, and how horrible the human condition is please download LYSN. Also, I am sure that their are other free apps that just one purpose that are more closely monitored and checked then this rancid app. I totally understand why a company would want to use this app as a way to connect their artists to their fans because they want to make a lot of money while providing the least amount of effort towards the care and protection of their artists and fans, the LYSN APP was made just to do that. I truly hope they are proud with what they accomplished. I hope this company meets their quota and has their employees sleeping soundly knowing how much they have contributed the spreading of a hate agenda against an artist and their fans. I have never encountered an app that you have to pay for that had this bottom of the barrel amount of internal policing. An absolute JOKE of an app. Thank you and good day a very disappointed human..Version: 1.1.14
✓ SlowIt takes so long to translate the messages and something weird keeps happening with the messages i send. i will send them and it will say that they’ve been seen but then when i go back on the app they’re all at the bottom of the chat.Version: 1.2.15
✓ Won’t let me joinRequires a confirmation text which is not working at all for the UK..Version: 1.0.15
✓ BuggySo I’ve had this app for a minute and have never been able to have a profile picture or a banner🥴. Every time I try, the app just freezes and crashes. I really don’t understand why that is? I contacted support to no avail. Also, the character limit? TRASH. Please fix these issues or at least respond to my support email. Thanks....Version: 1.2.3
✓ I have problem hope to help meIn Lysn app i was trying to purchase a bubble ! When i paid the money I received notification that it said you have successfully... then at least for ten minutes the app was trying to purchasing my bubble but nothing happened hence I closed the app and when i get back to Lysn everything was normal . What should i do ?.Version: 1.2.6
✓ ShameStill not working for the UK, someone please fix this problem.Version: 1.0.16
✓ Death threats and violent images are now being posted on the appChen of Exo has been receiving abuse and harassment on this app since January and absolutely NOTHING has been done. Recently death threats and violent images have been posted and have not been removed. I don’t have words to express my disgust, the community rules say no abuse allowed, yet they have been ignoring it. DO NOT SUPPORT THIS APP..Version: 1.2.1
✓ What is this ?!!You need to start reviewing your users on here they’re back asking rules and violations.Version: 1.1.14
✓ Breaks guidelinesDespite claiming that it does not tolerate bullying and harassment there seems to be no regard for the constant harassment on Exos Chen regarding his personal life . Some user are clearly breaking rules and are bullying Chen yet no action seems to be taken against them . You would think after sulli and jonghyun (rip❤️) that social media apps such as LYSN would be stricter on such situations but the lack of regard for Chen’s situation shows otherwise . Very disappointed.Version: 1.1.18
✓ No filters for abusive and hateful behavioursThere are people sending death threats and threatening other people there. And nothing has been done by the app to remove the people that aren’t following the guidelines..Version: 1.1.14
✓ Toxic & unsafe environmentThis app continues to allow targeted harassment & bullying. It hosts a toxic & unsafe environment, without any consequences or actions to correct said behavior. It continues to allow users who engage in such behavior to use its platform & there are no signs of it getting any better. Aside from this, I can never get the app to open & stay open. It’s so slow. It always times out & I'm never able to send any comments or posts in. Absolutely do not recommend the use of Lysn..Version: 1.1.14
✓ Not clearIt’s difficult to use, doesn’t let you get back to your post easily and worst of all does nothing about the thousands of hate posts sent to artists. Antis send terrible pictures and words and they are never taken down. The app gives me a headache scrolling through hundreds of hateful posts. What is the point of a report button if nothing is done?.Version: 1.1.14
✓ Does not uphold its community guidelinesIt’s rules clearly state not to disrespect idols however the app itself takes no action to uphold these rules. A countless number of profiles that continually insult, ridicule, spread malicious rumors and even threaten and leak private information of idols are still allowed to still post. One such profile that has done such acts even was allowed to take part of a specula chatting event with an idol. Why should fans pay for something that continuously allows their idols to be ridiculed and threatened on a platform without retaliation or consequences for breaking the community guidelines..Version: 1.1.14
✓ Do Something1. Can’t access if in Europe 2. No regulation on artists page, so harassment and bullying isn’t stopped even if reported the accounts aren’t taken down. Especially towards artists Chen from EXO, people harassing him on EXO-L page and can get into a live chat with him for further abuse like death threats aren’t suspended because they have ACE membership, when it should be taken off them for violating the rules. App is toxic..Version: 1.1.14
✓ I’d give it 0 stars.....Garbage app maybe treat ur artists with respect sm.....Version: 1.1.14
✓ Renewing bugI don't understand why this keeps happening but when i renew my subscription(automatically) it resets my entire chat. It's happened multiple times where i will be on bubble day 150+ and i check the next day and it says "we will meet again soon" and i have to RESELECT the idol I've used the voucher for the entire time I've used it and it completely resets the bubble days. This has happened to me at least five times. I'll finally make it to a high number and it resets me for reasons i cant figure out. My payments always go through but it just makes me reselect my idol which resets everything. I still have all the previous messages from the days I didn't reselect but it resets the day counter and takes away my characters which is super frustrating. I have no idea how to fix this or how to prevent it because sometimes it happens and sometimes it doesn't. I'm so tired of worrying about the day counter resetting. I should be so much farther but here i am with bubble day1 anniversary again. I use other idols bubble apps and never had this problem. Only Lysn has had this problem for me. I would like to continue to use it but if this happens again I don't know what I'll do. It completely ruins my mood every time i go on the app and see the day counter reset..Version: 1.3.16
✓ Bought 1 ticket and GOT NOTHINGCan you tell me why? lysn? Do i have to show you my payment screenshot? 😄.Version: 1.3.16
✓ ????I can’t even register, help.Version: 1.0.17
✓ ScreenshotWhy did you disable the screenshot feature when international fans uses it for papago to translate the korean messages of idols? I hope you fix the translation with accurancy so us international fans would understand what the artists sent..Version: 1.2.15
✓ Not working at allNever receive the verification code. Could you please just fix that ASAP??? That’s so annoying, I need to buy the EXO-L membership!!.Version: 1.0.17
✓ Laggy and glitchyAnd also for weeks now it hasn’t been notifying when I received messages, very annoying.Version: 1.3.7
✓ Can’t receive verification numberCan’t understand why I just couldn’t receive the verification code(uk phone number), so I couldn’t even register a account. Please fix this problem as soon as possible!!.Version: 1.0.14
🙂 Lysn Positive Reviews
Lysn works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Lysn.
⛔ Lysn Problems
