4.5
4.56522 star

Total 24 Negative Reviews

Skincare Routine App Complaints & User Negative Comments 2024

Skincare Routine app received 24 complaints, negative comments and reviews by users. Have you ever had a bad experience using Skincare Routine? Can you share your negative thoughts about skincare routine?

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Skincare Routine for Negative User Reviews

FunNeeds a bit of polishing, was a bit hard to set up. Need more info on what’s right for skin type etc.Version: 3.1

Concept is good but not enoughI tried entering 6 diffrent products and none are in the system. Just the most famous one. Concept is good but missing a lot of products that I find bothersome entering manualy.Version: 5.1.1

Great way of working out skincare but buggyLove this app and I use it every day. Lots of useful info and a great regimen organiser. 3 stars because it's quite buggy - when selecting specific days for a product, it often doesn't save the selection..Version: 3.13.49

Impossible to use because of how slow it isThis app is sooooooo incredibly slow. I saw other reviews about this and thought it was silly to criticize the app for such a minuscule detail, but BOY WAS I WRONG. I’m not expecting for things to move in lightning speed, but I feel like I’m back in the 1990’s with the way everything moves in this app: it swipes slowly, types slowly, loads slowly, and even the effects when you tap on items occur slowly. Btw, I have an iPhone X with most recently updated iOS. I was really excited to use this because it allows me to describe the products I’m using in DETAILS (like ingredients, description, pH, etc.), but I don’t dare input anything else other than product names because of how slow the app is. I gave up on this app after not even using it for a full hour. I fully regret purchasing $3 for this snorlax of an app..Version: 4.8.15

Useful app but actually slower since updateLove this app, keeps me organized especially since I like to rotate my skincare. Since the update though, there is a delay when clicking options and I have to do other things and come back. Before, it was boom boom boom..Version: 3.15.9

Good app that falls shortI’ve been using this app for about a week and it is pretty pretty good! It takes the guesswork out of how to order your routine, and I especially love that you can add your own products. That being said, a major flaw, but not a deal breaker is that there is not option for an ingredients list! It would be really great if you could add a full ingredients list—especially for those of us with sensitive skin or for people who are trying to struck what ingredients tend to give their skin trouble. I’m also having issues viewing photos from previous diary entries, which is a bummer. I’ve checked all my setting in the app as well as the settings on my phone in hopes of resolving it but no luck. Also, beware that when you hit “buy” on any of the Deciem products it takes you to an online store that doesn’t seem to have any deciem products in stock, which is a bit sketchy..Version: 4.0.13

Pretty much only Ordinary productsIf your routine consists of only The Ordinary brand then this will be very helpful but otherwise it is severely lacking other products and a simple way to add them. Current way to add them to ensure the efficiency of the app is too tedious to make this worth sit, easier to google search the necessary contraindications of you products and active ingredients.Version: 6.5.9

‘Guide’ is a misnomerThis app pretty much just replicates what is already on The Ordinary website. No guidance as to which products compliment each other/ can be used in conjunction with each other or what you should avoid combining. Only has a third of The Ordinary’s products detailed, so if you’ve already bought items and we’re hoping to find guidance here, you’ll probably struggle. Not even worth the 99p fee..Version: 1.0.11

Recent update is buggyI really enjoy using this app as it's helped me organise my skin care products and usage properly. However, after the recent update, all the app does is freeze. I haven't been able to put in a full skincare regimen since updating as I get frustrated and leave it be..Version: 3.14.26

Not worth itWaste of money don’t buy.Version: 6.5.32

Don’t worth 4$This app is basically the same explanation that you can find on deciem website. I was hoping for more. Like if is better on dry or wet skin, waiting time between each products, suggestions for routine. Maybe this app can be useful if you already know everything about the products and know very well how to use it. Disappointed 🤷🏻‍♀️.Version: 3.15.5

Great concept, but can be impracticalAn app with a great concept, but mainly for those whose skincare routine consists of mainly Deciem/The Ordinary products. As if you use products from other brands, you will have to manually insert everything, even ingredients lists which can be quite impractical and time consuming..Version: 4.8.15

DisappointingThe app only has 4 mediocre brands of skin care. For this to be useful I would have to go in and add the products I use including all of the ingredients..Version: 6.5.9

Great idea but glitchyThe app is a great tool to help you stick to your skincare routine, however it’s pretty glitchy. The menu at the top is often shifted upwards so you can’t access the calendar to change the date or add products to the routine..Version: 4.6.6

Way too SlowThe app content is amazing, very customizable but it takes forever to do anything on it. I’ve been very patient with it because I paid for it and because of all you can do, but I’m starting to get bored. Every click I give takes seconds. The app has to restart every time I use another app, so I can’t do anything else. It takes very long for it to open, and the interface is really slow. I read another review speaking about the lag time, which I am also experiencing. The developer answered that version 4 was supposed to be much faster, but I have that version and it has a very bad lag time, and scrolling down is a pain. Please do something about it. Otherwise I won’t be using this app anymore, I took time to customize it, but now it takes me a very long time now that I am using in my routine. And if for some reason I forgot to enter the info one day it’ll take me 20 to update it..Version: 4.6.6

Okay appPros: •simple to track your skincare •can add your products •has a diary option to track what your skin was like am and/or pm each day •easy to use •shows conflicting products cons: •lack of brands available both for pre selection and detected in custom •lack of ingredients in custom selection •doesn't offer much skincare advice •I wouldn't really say it's worth the price unless you use a lot of the ordinary/deciem products overall it works for me but I could understand how it couldn't for some people. especially those new to a skincare routine..Version: 3.13.49

Makes regimes so much easierI love TO products but found getting them in right order overwhelming. This app makes it easier although I’m unable to find the very popular brand of sunscreen I use to add..Version: 3.9

DisappointingUnfortunately purchased this not knowing it was affiliated with Diciem. This app was the only of its kind I could find, I just wanted to remember when I used products or trialed samples. I spent A LOT of time adding products manually, including ingredients lists. While adding products in the text box the app will capitalise random letters when you type which is quite annoying. Although I can see what I have use and when, it doesn’t justify the price point. I’m struggling to see what my $4.50 has got me..Version: 5.3.1

Deciem should be more extensive…I recently downloaded the app after someone recommended it on Reddit but the issue I have with it so far is that the product deciem only consists of 6 brands. I know it’s impossible to have every single product out there but it would be nice to have other popular brands available instead of having to manually add them. Looking forward to updates..Version: 6.6.73

Verrrry Slow!I’ve tried to use this app multiple times and I’ve even written to the developer about the lag-time within the app. I’m using the most updated version. The slowness renders the app almost impossible to use. This is unacceptable for an app that I’ve actually paid for. I have many free apps that run much faster without any noticeable lag. For example, I will check a box for an item in my skincare routine and it may take several seconds for the check mark to appear, if it ever does. If you click it again, the check mark will appear after several seconds only to disappear after flashing onto the screen momentarily. Also, I want to scroll down on my list of items to include more things in my routine and the scrolling may take 10 seconds just for the screen to budge. Any items other than DECIEM need to be entered manually. There’s no way to search and copy items that have been entered from other brands that another user has already entered. So that can take time if you have several things from other brands. Overall, it’s been a waste of time (and money) because I’ve spent time to enter many custom products and I can barely use the app to make a regimen..Version: 3.14.26

Can u add more products??Like cerave or cetaphil.Version: 4.8.15

Has not kept upMissing a lot of products..Version: 6.6.8

Underwhelmed... app seems pointlessI thought this app would ask questions to identify my skin type and my skin goals and refer me to the products I own and how I should use them (I.e what order to use my Ordinary products, how to layer, which ones are complimentary together).. all this app does is list the products you check off that you own and remind you to use them.. I could have used the alarm on my phone for that.. super wish I could get a refund.Version: 5.0.0

It’s okay.It is an okay app, not a big fan of it..Version: 5.4.23


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