Rugby World Cup 2023 App Negative ReviewsWorld Rugby Limited

Rugby World Cup 2023 Negative Reviews

4.7
4.76712 star

Total 72 Negative Reviews

Rugby World Cup 2023 App Complaints & User Negative Comments 2024

Rugby World Cup 2023 app received 72 complaints, negative comments and reviews by users. Have you ever had a bad experience using Rugby World Cup 2023? Can you share your negative thoughts about rugby world cup 2023?

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Rugby World Cup 2023 for Negative User Reviews

Up to date infoApp not showing latest points or scores three days in??.Version: 3.2.1

Scotland v OzWhy can’t I see the reply.Version: 2.1.5

Fantasy nearly unplayable with mobile browserThe fantasy rugby feature doesn’t play in-app and instead opens up a browser tab. Team selection is broken because the header and selection filter can’t be minimized, making it impossible to scroll down and see players..Version: 3.1.1

Unexpected ErrorWon’t let me register….Version: 3.2.1

Great apart from…Every time I open the app I get redirected to the Fantasy rugby website which is quite annoying. If I wanted to take part in that I would. I don’t need the app to automatically open their website for me. Would’ve got more stars if they stopped with the pop up crap..Version: 3.2.4

Hide the results including news headlinesNotifications and other settings need to be invented to protect fans..Version: 1.8.4

Why do I have to register and create a login to use the app?Why can’t I just use the app without having to register? I’m sick of giving out my email and getting spam and forgetting passwords just to see when matches are being played. They claim it’s so they tailor the experience for you, but they could easily do that by asking which country I’m from without the need for me to login to use it. Everyone knows it’s so they can send marketing nonsense to you and I’m sick of it..Version: 3.2.0

HorribleCan’t copy and paste codes to join mini leagues. Doesn’t save selections for winners or first try scorer. Horrible experience. Don’t recommend.Version: 3.2.1

Unable to RegisterI’ve tried 4 times and just keep getting an error message….Version: 3.0.1

Standings?Horrible and unintuitive. I just wanna see the dam standings and they’re hidden. Uninstalling, easier to google every time than use this POC..Version: 3.2.2

RubbishNot updated for current World Cup which is about 3 months away. Everything is blank..Version: 3.0.0

App needs a lot of improvementsPoor coverage of matches, incomplete tables, sketchy statistics, partial and messy info…. seems like developers don’t understand or don’t like Rugby at all.Version: 3.2.6

Difficult to navigate and find infoThis is one of the more disappointing rugby World Cup apps that I have used. All I ever want in an app is to see results, group points et cetera. Sadly this app looks good and initially seems good but I could not for the life of me find the simple results that I needed to see each day. After spending at least an hour trying to find the information I gave up and downloaded a different app which has advertising but still is much better than this app. Really thought after four years planning you could come up with a better app than this..Version: 1.8.3

Live scores aren’t updatingGood, but you can’t rely on the live scores. The scores are very slow to update or you have to pull the screen down yourself. So not really live scores..Version: 1.8.2

Bracket Predictor Is WrongNeed to correct the quarter final/semi final stage, has pool B winners/runner up teams going into the same side of the knockout draw. Whereas they should only meet again in a final or third place play off eg NZ and RSA.Version: 1.5.1

MisleadingThe description talks about the fantasy game, but pressing the fantasy tab in the app takes you to your browser. The fantasy website is not designed for mobile and is hard to use. App works fine aside from that but very disapointing..Version: 3.2.1

Videos don’t playI have downloaded this app 3 times now and the video feature doesn’t work . When you click on a video it goes to a black screen . Very disappointing.Version: 1.6

Un-PredictorThis is a very annoying app as you spend time capturing your winning team and margin as well as the first try scorer - then you log in again and the app shows you have no predictions - then it asks you to register or sign in when you are already signed in? Come on guys, 4 years of work can’t work this badly!.Version: 3.2.1

Worst app everI can’t even register in the app, tried two times now deleted. Don’t waste your time with this app..Version: 3.2.1

Average appNot very intuitive. Basic information (results, etc) difficult to get to..Version: 1.8.2

Lost the plotWho was the genius that thought that people would like to watch post match interviews last 7-10 minutes long, and only see two minutes of highlights? If I was interested in learning the game, I would have thought, “Screw this” and looked for another sport to play like disc golf..Version: 1.8.2

LanguageWhy can’t I switch the app language. I am in the US but I’d like to read the news if French. Tr all forces me to have everything in English (probably the device language). Thanks..Version: 3.0.1

Short videosWhat’s the point.Version: 1.8.2

Steals device audioThe app is generally fine. The thing I find unfathomable is that it steals the device audio as soon as you open it up, so listening to a podcast, or music & wanting to go check something, yeah that’s paused now just in case the RWC app might need to play a video… Given the amount of static/text content used in the app I cannot understand this..Version: 3.2.4

Neglecting CountriesIt is unacceptable that in a era o globalization, some countries are still omitted from the list of countries of residence to select from. What a shame! Cristiano.Version: 3.2.1

Casting optionThe app needs to have an option to cast to TV. Broadcaster is not showing a stream option, so this is the o my way to see highlights and would like to cast to TV..Version: 3.2.1

Shameful promotionUtterly shameful promotion using notifications and repeatedly sending the same notifications to try and get you to buy stuff, and their latest tactic of kicking you straight out of the app and opening a webpage to their store is terrible, and maybe even breaking App Store guidelines.Version: 3.2.4

Failed RegisterCompleted all of the required data to permit me to register. I clicked Register, nothing happened. Again and again ad infinitum. This means I cannot use the app, it is an abject failure..Version: 2.1.5

Can’t watch highlights in landscape modeVery annoying.Version: 3.2.4

Can’t Register“Sorry, an unexpected error has occurred” So unfortunately the app is unusable..Version: 3.2.2

Useless piece of exrmentCan’t even log in and register..Version: 3.1.1

Probably a good app if you can registerEvery time I try to register there is an unexpected error...Version: 3.2.1

Dreadful - fails to deliver most aspects notably live viewingSo I have been using this app through the tournament so far, putting up with dozens of little niggling issues. But today hit an unforgiveable lapse. I have been watching the games on the app, as I am travelling and not able to connect via itv.com in the UK and not prepared to go to extent of setting up vpn service. So this app was a godsend Until today when I turned in with my son to watch the vital japan v Scotland (I am a Scot) and -- despite watching the previous match wales v Uruguay -- the option to live view has vanished. No explanation, no alternative (apart from live radio which also fails). Insanely frustrating as I have had to run to a pub in Prague to find it playing and missed the first two tries. (And my son) A disgrace to the sport and a disservice to the fans..Version: 1.8.6

DisappointedWhy does the website show the world rankings but the app doesnt?.Version: 1.0

ScoresCommentary is slow.Version: 1.8.2

Predictor Game is shockingly slow to updateApp might be ok overall but set up a predictor league with friends. Updates can be random and still not fully complete a day later. Sort it out support!.Version: 3.2.1

Schedule is lackingIs there really no way to see a single team’s schedule with applying filters? Isn’t that the most important part of the app?.Version: 3.0.1

Badly designedThis app has a terrible UX. Think about what the user wants to see first: games TODAY. then tables and results. a linear list of games that are done already that you havd to scroll through is stupid and inefficient. navigating the app is frustrating. the app is not as good as a google search so that is an instant fail..Version: 1.8.2

Could b easierJust really confusing to navigate. Frustrating!!!.Version: 1.8.6

Soy una RavaLa app me pareció muy aceituna.Version: 1.5.2

TicketsReview etc is great. Easy to by tickets and print them when purchased is severely lacking severely!!!! Navigation sucked!!!!.Version: 1.8.2

Useless app that doesn’t workThis app keeps returning an error when trying to register, with no explanation of what the error is or how to fix it. There is no link in the app to contact the developer in order to get help. Therefore the app offers nothing that you can’t already get elsewhere. Waste of space..Version: 3.2.1

Exciting but incoherentLove and hate the app. Pool standings should’ve had its own super link. Videos and articles are fabulous BUT I want others to read or see them and there is no function to forward it or copy a link to send. Too bad..Version: 1.8.10

Can’t find a way to disable results notificationsWith the games screening so early why is t there an option to opt out of results notifications (or am I blind; very willing to accept it could just be me)? I want to watch some of the 5:45am games on catch up so would be nice to not have my phone tell me who’s won that game already!.Version: 1.8.1

Redirecting to the shop…Decent app, but would appreciate it if it didn’t redirect to the merchandise store when opening it. Hopefully this gets changed once the tournament gets underway.Version: 3.2.0

Battery eaterI’m enjoying the app, but it’s chewing up my battery whilst my phone is not being used, going to sign in and out (what a pain!) to see if that makes a difference! ...after all that, maybe it was the fault of the OS upgrade - another one quickly followed and battery problem stopped! However - I’ve now had to download this app 4 times having to delete it after it freezes. Fortunately I signed up initially, so I lost none of my match predictor data. One more annoying thing - too often when reading a news item, information is repeated verbatim - a waste of time and space..Version: 1.8.6

Game clockIt would be good to see the game clock for each game.Version: 1.8.3

Won’t recognise my account..I registered on the website months ago and have been always been able to access everything online but it wont recognise my account on the app and wants me to register again with same email address🤷🏻‍♂️.Version: 2.1.0

Why?Why do I have to give my data to an app that is just intended to give me updates of an event that happens every 4 years? Why does it start in Spanish and does not give me the option for English or another language? Immediately deleted. I’m downloading another app that is less complicated.Version: 1.6

Not for meCouldn’t get past the info I don’t want, Push notifications etc. No clear route to schedules, results and standings..Version: 1.8.3

Can’t registerCan’t register for whatever reason. Keeps coming up with unexpected error. Given up.Version: 3.2.0

Awful truly awfulSo disappointed in this app. I thought it would be my go to for this RWC. Alas it’s not user friendly, not laid out or designed well. They may improve it so hopefully this review will become mute. Until then I’ll head elsewhere. I just want to know who’s playing, when, and specifically my team..Version: 3.2.4

Drop goals and penalty tries don’t exist?The app doesn’t show these in score summaries, and the live commentary often doesn’t mention crucial events like tries or even have its posts organised in a chronological order! Seem like fairly basic things for the official tournament app to be able to handle!.Version: 1.8.2

Register/Logging inIt is impossible to register. "Catch 22".Version: 1.8.2

Almost missed games due to bugsThis weekends games are showing up under “results” rather than “fixtures” so I could have missed them if I didn’t realize something was up! Apart from that the app is ok..Version: 1.8.6

Registration failingKeen to play predictor game but a repeated “unexplained error” at submission stage prevents any progress..Version: 3.1.1

Not on Apple TVI can't find this app on the app store for my Apple TV so I can't watch the highlight packages on my TV. I can play the highlights on my iPhone but there's no means to cast from my phone to my TV. Disappointing..Version: 1.8.5

The simplest thingHard to believe I cannot simply click on the name of a team to see that team’s results so far in the tournament. Indeed, there doesn’t seem to be any way to quickly look at a single team’s results and upcoming matches. Or at least not one that I could find after ten minutes of searching. It’s the simplest thing and would really improve the app..Version: 3.2.4

Can’t registerTried various times to register but no joy.Version: 2.1.0

Get rid of the Fantasy rubbishI just want the Rugby news and results not the other stuff.Version: 3.2.4

Ok AppThis is a good app, not quite as good as the ICC Cricket One-Day World Cup app. Not sure why you have to leave the app to see the pool ladder. Also you have the results listed the wrong way the latest result should be at the top of the page not at the bottom, it’s painful to have to scroll to the bottom to see the latest results. Overall a great app..Version: 1.8.2

What’s with the hard sell on the shopWhy do you instantly open my browser to your shop when I open the app. I open the app to see the app not get sent down the pop-up hell of early internet days. Sort your spam out and have a nicer way of persuading us to view and buy from your shop..Version: 3.2.0

No landscape videoWhen you watch highlights, you can’t watch it on landscape format on your phone. Possibly the most important user experience they needed to get right..Version: 3.2.1

Pretty useless appThe screen keeps on scrolling by itself. Please sort this out. It’s an embarrassment for such an important event. You also have to scroll down to find the latest news updates. And the match updates is chronological from the beginning games ... so again you have to scroll down to get the result of the most recent games. Can someone who actually give a damn about rugby be involved in sorting this out. Disappointing..Version: 1.8.4

Basic Information MissingVery basic app. Does not show the names of the referees for each game. This is a major oversight and very annoying. In fact there is no referee information - like a list of tournament refs and match officials - anywhere in the app. Not one name. Inexcusable. No information on how Bonus Points work. No information on how Pool points work. No information on how tie-breakers would work. Why would you include a ‘bar finder’ and have a long paragraph on the RWC logo - but not include important information about the tournament itself? Certainly not a ‘one-stop shop’ for RWC 2019 because you have to go elsewhere for other basic information..Version: 1.8.8

Multiple TeamsWhy can’t I choose more then one team to receive notifications.. I’m in the US and don’t want to miss the Ireland and Wales game but I can only choose one 😡.Version: 1.8.2

PredictorWhy is the Predictor game very slow to update points? Two of yesterday’s games have yet to say how many points I was awarded. Otherwise, really good, informative, interesting app.Version: 3.2.1

Can’t get the game????What the F.Version: 1.8.3

Doesn’t workIf you open match center you can’t change tabs so you’re stuck on the “coverage” tab. Can’t click scorers, stats etc..Version: 3.2.1

Registration FailureThis looks as if it could be a really good app but, during several attempts to register, getting the message “Sorry, an unexpected error has occurred” is not at all helpful. In good software, no error should offer no explanation as to what should be done next..Version: 3.2.1

Predictor gameThe predictor game does not work. You make a select and it does not record it. Tried re-downloading the app, but I cannot even log in now..Version: 3.1.1

Updates required every second dayToo many updates for an app that will be used for 6 weeks.Version: 3.2.6


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