Ambra App Negative ReviewsAmbra Health

Ambra Negative Reviews

1.9
1.9375 star

Total 46 Negative Reviews

Ambra App Complaints & User Negative Comments 2024

Ambra app received 46 complaints, negative comments and reviews by users. Have you ever had a bad experience using Ambra? Can you share your negative thoughts about ambra?

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Ambra for Negative User Reviews

Where is it?I can’t even register. After entering my name it asks for my DOB but doesn’t doesn’t give me a keyboard to enter that info. The help desk said it works better on a computer, but that wouldn’t let me enter any data either. I’m sick of getting instructions that don’t work..Version: 1.37

DisappointingWish it would show my results!.Version: 1.44

TerribleThe app will not allow me to type in my birthday, therefore I cannot see any of my scans. 0/5.Version: 1.37

Not helpfulWhen you sign in as a patient you don’t see any information or scans relating to your health. I searched my name and nothing came up. This application needs a lot of updates..Version: 1.21

Impossible to log inWants my birthday to log in, but doesn’t bring up the keyboard so I can enter it. Why on earth did my doctor waste her time and mine on this ridiculous app?.Version: 1.37

Doesn’t work at allLogged in as a clinician, and I cannot see anything whatsoever: no patient names, no patient data, it’s just a white screen and an error pop up. Using their website through safari on my phone is more effective (can’t see any documents uploaded though)..Version: 1.40

Does not workThis literally does not work. When you try to login as a patent it doesn’t work. Don’t waste your time..Version: 1.21

SharingThe app is easy to use. Please add the ability to share my studies. Also add notifications..Version: 1.12

Login not workingWhen I try to login as a mednax patient it says, not found.Version: 1.21

Patient login not availableEvery time I click on Patient I get a list to choose from... Mednax and nothing else! I choose my only option, Mednax and it says Not found. This is Not helpful. And it's the only way I can see the pics of my baby from the OB. Super peeved about this..Version: 1.21

The WORST!!!!This App/Company is THE WORST!!! You are pics medical information is not uploaded at all or on time! Their phone numbers will only direct you to a “support page” that does not help and or they do not answer their phone lines and never return calls when you leave a message!!!! Unfortunately this is the app my doctor chose and now I can not see any of my information because I can not reach anyone that represents this APP!! Horrible app!.Version: 1.37

HorribleEverything put in correctly and getting “Not Found” so I can’t view my images. Clicking on support gives a notice that the URL has changed and link doesn’t work. Even if I could review results the interface is horrible. How am I supposed to know what to pick from the unnamed list which I assume is for identifying the type or organization of the image? Why can’t I just hand type my birthday instead of the calendar tool? No instructions, no security..Version: 1.40

Does work, no supportWhen prompted for dat of birth, the app only allowed me to scan an email. I filled out a trouble ticket the it said I had an Unhandled reporting problem. Obviously since there was no one there to handle it. So now there’s an app on my phone that doesn’t work, but not for long as I am deleting it as soon as I’m done with this review..Version: 1.35

Does not allow patients to download imagesWhat is the point of this app if patients can’t use it to get their imagesetters?.Version: 1.21

DifficultI was recently told at my doctors office this is how to retrieve my most recent ultrasound photos. This is not an easy app if you haven’t been briefed on how to use it. I’ve tried typing in the MRN number and nothing shows up. I’ve tried using my name. Still nothing. I was given the link through the doctors office to use so I went through there even after confirming they had finished completed for the study and the doctor signed off, still can’t access the photos. Very upset. I just want the pictures of my baby so I can have them in my book and remember these moments as positive rather then struggle with difficult technology..Version: 1.21

Difficult to useI can’t even login to this app on my iPhone. When prompted to put in date of birth (on login screen), I have to select from a drop down type box but it won’t input it into the sign in page. Therefore I'm literally unable to login to even use. This app needs a makeover. I have to get on my desktop to use..Version: 1.37

Not user friendly.The DOB section does not pop up with keypad. Have to copy and paste birthdate. If you switch apps, have to re-log in again. Difficult to use. Would not recommend..Version: 1.37

Not in sync with my providerAs a few others stated prior to me I’m unable to login to view anything under this app..Version: 1.40

UltrasoundI had an ultrasound done for breast and the imaging office sent me a link to download this app. The drop down for department however only listed pediatrix so I was not able to pull up my images as they had no record under that department..Version: 1.37

Terrible appCan’t access photos , tried typing in MRN & name . Nothing works! Tried under patient and Mednax says not found..Version: 1.21

Poorly designed, not intuitive, worst I’ve seenI cannot get the images. There are too many hoops to jump through. Worthless!.Version: 1.37

My healthcare group is not includedWhen I view my results online, it suggests I use the app. The app is ridiculous because as a patient, only two healthcare groups are offered: Derry Imaging and Pediatrix. So unless you are trying to view images from one of those two, you are out of luck. Uninstalled..Version: 1.44

Does not workThis app does not work, I created my account and went to find my results. It stated that I could not be found either through my name (first last or last first) or by my MRN. I’m not sure if what I'm doing is incorrect, but I am able to log in and view the ultrasounds online (through the email link the office sent me) so they are uploaded and I am obviously in the system. If support could help that would be wonderful, but I tried calling and nothing so far :/..Version: 1.40

Won’t log in. Not foundYou select Mednax under patients and it says Not Found. Can’t get logged into at all.Version: 1.21

Where are my resultsCan’t login, says I cannot be found in the system….Version: 1.40

AppIt won’t even let me sign up. Very frustrating that I can’t view my breast exam. Especially because I have a 9m nodule apparently!!!! Anxious? Why yes I am!!!!!!!!!!!.Version: 1.37

Useless - can’t log inWorthless app. Can’t type anything into DOB, you can only paste into that field. Even then, it can’t find me in the system..Version: 1.37

Professional use awfulAs a medical professional in imaging whose hospital system has switched to this app, I can say it is awful to use. The user interface is horrible and even difficult to see with white on white initial splash page. When asked to filter studies, it has stopped allowing me to choose which list to limit the search to. Cannot search by any data other than name or MRN. Cannot search studies by type or date or location even. This app needs very serious work and shouldn’t be used by healthcare systems until that work is complete..Version: 1.37

DOES NOT WORKDoesn’t work login and only option is mednax and says not found. Can’t see images of baby or the visit breakdown of baby’s measurements. Tricefy app my doc used previously was way better..Version: 1.21

Nope, cannot access recordsCannot access patient records. As other reviewers have noted, this app seems unfinished. Doesn’t work..Version: 1.44

Bad appDon’t even bother downloading, not worth the time. Very first area so you can login, date of birth nothing. Can’t change it so you can’t login!.Version: 1.37

Used to be good but not so much latelyProblems - Doesn’t show a true up-to-date listing of studies, i.e., differences b/w web client and iOS app. Latter doesn’t have appropriate studies going back almost 2 weeks. Tried reinstalling, etc., no dice. - Filtering doesn’t work well, either on iOS or web client - Still no window/level indicators when looking at CT scans - CTs can take a long time to load although MRIs can load quickly. This app should be the cat’s meow of PACS but isn’t, at least not yet..Version: 1.10

Is This For Real??I registered my info… I think?!!!!Because the app says it cannot find my name,what is the use of creating this and wasting peoples time?? Lol.Version: 1.37

Apple sms making money off of thisJust to see your own images.Version: 1.40

Total garbage doesn’t work at allApp doesn’t do anything. I search my MRN and nothing happens. There is only the search bar and a white blank screen. Worst app I have ever tried using in App Store..Version: 1.37

Can't access my imagesApp just brings up a search box asking for my name or my MRN. Nether work. Which isn't surprising because there is no way to give your medical provider. None of the settings are helpful either. I don't understand how this app is supposed to work..Version: 1.44

Does not workDownloaded this app, tried to make an account and my keyboard wouldn’t pop-up when I clicked the box for my birthday so I had to copy and paste it from my notepad. Once I logged in I was greeted with a blank page and nothing will load. This app might as well not even exist..Version: 1.37

Can’t view patient imagesDon’t waste your time, this app doesn’t work. There are only two providers listed both of which don’t accept patient info. No way to see images from other providers..Version: 1.40

What a useless appFirst, getting logged in is almost impossible ñ. As others have said, there’s no keyboard to enter one’s DOB, which is needed to log in! Did literally nobody check this app before it was launched? I somehow managed to get past that: (tip: type your DOB somewhere else, like your Notes app. Copy/paste into the Ambra app, but do it *first* — before you enter your first and last name. Ridiculous, right?) Then once you’re logged in, it’s really difficult to navigate to your images, much less figure out if you can download them onto your device. Anyway, just use a desktop computer to see your images. This app is complete garbage..Version: 1.45

Coding incorrect, please fixUnable to view my results. App is not intuitive. Selections as a patient are limited to two (2) and they do not match the name or description of the entity I went to. Toggled between the two (2) just to see if it would take my info. Was able to enter name first and last name, but keyboard on mobile device (Apple with latest OS) disappears so I was unable to enter my birth date. I then typed it in the proper format using another source, copied and pasted it into the birth date field (no spaces before or after text), but that failed as well. Message, “No records found.” I am able to view my records online from my desktop and laptop with no issues. Please check your change logs as a recent change may have had impact to the functionality of the tool. OR perhaps it’s a compatibility issue with the new Apple OS(?).Version: 1.37

Not the average user friendly app..Says it can’t find my images let alone me…. TIP! Write your date of birth instead of last name then highlight and select it. After that delete it where you typed it in “last name” area. Then write your last name in correct spot FOLLOWED by “PASTE” DOB CHECK YOUR BOXES THEN ENTER. Now IF it finds you, you can login but I still can’t be found. But atleast you now have a way around that part!.Version: 1.37

What a staggeringly useless appI was given a link to this app as a way to view my most recent imaging from Health Images. On the account sign in page, you are first only given one company to access (Pediatrix…? I’m 55 years old) and you’re supposed to enter name and DOB. After entering your name ***there is no date roller or keyboard to enter your DOB***. Nada. No way to move forward until this is entered. Doesn’t basic QA exist in app development any more?.Version: 1.37

Cannot retrieve my recordsThis app gives you the run around!! Unable to retrieve my tests results using iOS mobile app!.Version: 1.40

TrashThis app is absolute trash. The only way to enter my birthdate in the patient sign in is to hold down and “scan email address,” from which I have to write my birthday somewhere and scan it in. The scan feature is unreachable now so I cannot access my medical images..Version: 1.37

Patient portal does not workShouldn’t even have an option for patient if it’s not going to work... I can’t access any of my ultrasounds because their website is also not conducive for saving images..Version: 1.35

Hate hate hateAbsolutely hate that my med record is using this app to show images. It is so laughably UNuseable that you can’t even put in your DOB to sign in as a patient. Children make apps. Why can’t an “EMR" company?! Inexcusable..Version: 1.37


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