4.8
4.84374 star

Total 25 Negative Reviews

Texaco App Complaints & User Negative Comments 2024

Texaco app received 25 complaints, negative comments and reviews by users. Have you ever had a bad experience using Texaco? Can you share your negative thoughts about texaco?

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Texaco for Negative User Reviews

False advertisingTexaco in town advertises $.10 off per gallon with Texaco Card but they charge regular price and say there is nothing they can do about it. Additionally, the outside of this station never gets clean. Am afraid to touch the pump and always wear gloves. Driveway is always full of mud, trash, oil and etc. Love Texaco gas for many years but this station is giving me a bad taste.Version: 3.6

Not happyUnable to pay for car wash, unable to get any one to help us.Version: 3.4.1

No Apple Pay supportDisappointing Apple Pay isn’t supported like it is in the apps from the other major fuel brands (Exxon/Mobil, Shell and BP)..Version: 1.12

Initial problemsI could not add a debit card when I got this app; and after adding a Credit Card, the bank issued a fraud alert😡.Version: 3.2

Hardly any rewards at stations.If they are Chevron or Texaco I do t understand why they do not offer the rewards program. I’ve also noticed that the quality of fuel from one station to another will very in my fuel mileage, so it sometimes doesn’t matter if I have fuel rewards because I’ll lose 10-15 miles per tank full. I’ve always believed that this company had the better fuel quality, but now I’m starting to think definitely. Is the fuel quality not held to a certain standard when this stations are carrying your name? Hopefully you’ll understand where I’m coming from. Hope this review helps..Version: 4.1.1

It sorta worksThe app is fine in general especially when Discover card does a 5% back through paypal promotion. The reason I rated only three stars is because I'm having trouble using an e gift card to pay for a recent gas transaction. The app kept erroring out when I tried to use the gift card. I had to switch to paypal to even fill up. Also an extra 3 - 5 cents off a gallon from using the app would be nice..Version: 3.6

Works half the time. 100 dollar holdWorks about half the time. Offers hardly no payment options, and places a 100 dollar hold on your card (used PayPal)..Version: 1.3

GasIt didn’t take the full dollar off. The gas here is 2.95 and it still charged me 1.99 after the dollar off.Version: 4.1.1

Apple PayTo the developer, I do not need help. I want to use the Texaco app (and the Chevron app). I have both installed. I will start using when Apple Pay is a payment option..Version: 1.13

Location Verification Data Is TrashCouldn’t even use to purchase gas on our trip because it kept saying the gas station was a mile away even though clicking the location button and being sent to google maps told me I was standing at the station. Garbage!.Version: 3.4.1

Rewards did not get added on second fill up to receive a dollar offCome on I had to stop filling up when noticed.Version: 3.7.2

Location Services requiredI never have this battery eating feature on. If I can’t manually add my zip code, I have no use for this app.Version: 1.6

Needs Apple Pay supportNeeds Login with Apple and Apple Pay support..Version: 1.10.1

Not reliableIs not reliable. Does not work all the time. I have to use my physical credit card most of the time..Version: 1.14.1

You didn’t give me my dollar offYou failed to give me my dollar off on my gas.Version: 4.2

False advertisingI signed up for the rewards for the 3 $1.00 off per gallon and I get to this station and it has it advertised all over it but then doesn’t honor it. Was very disappointed..Version: 3.7.1

Signs at pump to save $1. Jump through hoops, now says this gas station doesn’t participate.Signs at pump to save $1. Jump through hoops, now app says this gas station doesn’t participate. This station shouldn’t be able to put up signs “ Receive $1.00 off/gal on your next threefuel purchases when you download the app and join.” if they don’t participate..Version: 4.2

Not goodNot able to do a car wash.Version: 3.4.1

There is a $1 off per gallon promotion but I don’t see it on my receipt.Looks.Version: 3.7.1

Didn’t do as advertised.I pulled into Texaco and there are signs everywhere with QR codes claiming $1 off per gallon on first three times getting fuel. However after I put in information and linked card the app conveniently informs me that this Texaco doesn’t participate in rewards program. Which I completely understand, my problem is why have advertisements up all over the store and pumps claiming you do..Version: 4.2

No $1 credit. Don’t waste your timeThe whole point of getting this app was to get a $1 credit for 3 visits and I didn’t get the credit..Version: 4.1.1

RewardsDownloaded app for rewards and got $0 off my purchase even paying with the app.Version: 4.1.1

Fix your appTrying to add the gift card because apparently it can only be used during the mobile app. NOT WORKING..Version: 3.6

DO NOT USE THIS APP OR CHEVRONI thought this would be a wonderful way to pay but apparently I was wrong. Had someone send me two gift card and I can’t even use them. Downloaded the app thinking it would work only to find out that I’m locked out of my account for making one attempt. Customer Service is o my available during certain time in Central Standard Time. Also no one in customer service will help because they have no access other than your phone number and what they can see. The concept is great if only it worked. NEVER AGAIN! I can’t even get a refund nor can Inside a store to use this giftcard. Horrible. Hope this helps for those deciding to use this app.Version: 4.0.4

False advertisingI signed up for the app. In doing this it said I would save $1.00 per gallon for my first 3 fill ups. Came to fill up for my first tank and nope charged same price as everyone else. What a gimmick. FALSE ADVERTISING.Version: 3.7.2


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