Moving Helper® Negative Reviews

Moving Helper® App Complaints & User Negative Comments 2024

Moving Helper® app received 26 complaints, negative comments and reviews by users. Have you ever had a bad experience using Moving Helper®? Can you share your negative thoughts about moving helper®?

Moving Helper® for Negative User Reviews

✓ LameThis app needs to be completely reorganized. Not much help at all. Also needs better support of copy/paste. Copy of email link should not include “mailto:”.WlapointeVersion: 1.3.0

✓ JobsNeed more ways to get jobs..JounpaulVersion: 1.3.1

✓ My jobIv been having An app crash for 3/4 days straight , my team can’t sign in to get job details and we have to keep emailing moving help customer service just to get paid, also have to keep emailing them for job details and makes me late to jobs because they don’t reply fast enough also My account keep saying error every time I try logging in . This is very stressful to work with because if you don’t complete a job it’s considered a no-show but they won’t help you fast enough for you get everything you need before the job ..IcedoutanttVersion: 1.3.1

✓ Zone settingsIt needs the zone settings option and to fix the face scan log in mine isn’t working.Slimk89Version: 1.3.1

✓ I can’t use my address on this appThis is no good app I downloaded it today and it’s not taken my address this is just crazy bad.Dgryn333Version: 1.3.1

✓ Terrible appApp doesn’t let you decline jobs so it basically forces you to work jobs or you will be penalized also the app never works properly I can never input payment codes i have to go through customer service and they charge you to speak to someone this app is basically a money grab please do not sign up for this if you are looking for more work your paying thumbtack pro.Just average reviewsVersion: 1.3.1

✓ ComplicatedIt’s complicated trying to sign up.Monty3032Version: 1.3.1

✓ 50/50Too many glitching issues. Issues with pictures not being saved and the payment codes should be sent another way because clients aren’t aware of them majority of the time. Too many issues to even explain..Mikeissexyohya!Version: 1.3.0

✓ Customers are terrible no tips and they can call moving help director directly and he will suspendThey suspected.Movers bewareVersion: 1.3.0

✓ AppCan’t even make a account because the app or website still have errors.Daydsy18Version: 1.2.1

✓ Very Poor ServiceCustomer service charges $20 to ask a question. Incompetent and useless company..JimbodiddlypupperkinsVersion: 1.3.1

✓ Can’t change days from mobileHave to use computer if I want to update the days someone scheduled..Dad daughter timeVersion: 1.3.1

✓ WeakestAnother sad company that has fallen to artificial intelligence and only answering questions through email. Also their staff hide behind the computer. And think their business practices are the only ones that are relevant. When you run your own business. .So you will be penalized. For this reason. PeopleSo you will be penalized. For this reason. People Will pay money to hold your services. But like any business knows. You always need verbal confirmation because things change and just because they ordered it doesn’t mean you are available you are a human being like everybody else. But I was penalized for that and informing them that I had purchased a new iPhone 13 that changed all the settings and I did not know this or that people were referring to have me work for them. But they still went on to proceed to delete Account because they wanted to win an argument a sad company.AirbrushArtist22Version: 1.3.1

✓ Can’t loginWhile I can login to Moving Help on the web, this app gives me an error at login, using the exact same credentials as I use on the website. It doesn’t explain the error; just says it returned an error. Therefore, I can’t use the mobile app; and using the webpage on my phone is very hard to read..GordondhVersion: 1.3.0

✓ Need to do betterIt’s decent for getting jobs but nothing else. If you charge $100 an hour they take $15 per hour which would leave you at $170 for a 2 hr minimum. Plus if a customer tips they get a percentage too. They take 15 percent of the total order. If you have a problem with a customer they only take about 3-24 hrs to respond back. Plus if you need to call and talk to a customer support, be prepared to pay a hefty charge. It’s crazy how they give little customer support but want 15 percent and charge to talk to support..Angryworker1Version: 1.3.1

✓ Waste of timeGot totally screwed two time on this app.. an for uhaul the same thing took them all day to set me up with one ubox an the customer needed 3.. upon arrival the customer seemed nice but then turned around an canceled on me leaving me with no payment after delivering the one which wasn’t a in town deliver either had to drive up big bear mountain.C_note420Version: 1.3.1

✓ Waste of timeI spent over a month jumping through all of there hoops just to be denied..LadadahVersion: 1.3.1

✓ Extremely Dissapointing (Glitch)As i was trying to sign up, i had gotten to the buisness description part- then this alert for certain special characters came up stating that i cannot use certain characters, ok cool. The funny part is, i wasn’t using any special characters and when i tried to move on to the next part of the sign up process, it kept me on that page sending me back to the description part with the alert. I am unable to proceed filling out my info. Please fix this..THEMIRNING🌟.Version: 1.3.1

✓ Just use the browserThis is nothing like the browsers main page extremely limited..SudadonisVersion: 1.3.1

✓ Customer changed the date of jobApp won't pay me because i did the job 2 days earlier.John Floyd94Version: 1.3.0

✓ Good but can be betterA lot of issues that are minor that can be fixed easily I believe.DarnreVersion: 1.0.1

✓ GarbageThis app is absolute garbage. It’s riddled with bugs and glitches. Just terrible. Better off using the mobile version of the website..JeffjsbrkvVersion: 1.3.1

✓ Not managed wellEverything is your fault, they just want your 15% on every move 👎.Wellbeing2031Version: 1.3.0

✓ Keeps giving error messagesKeeps kicking me out and giving me error messages. Won’t let me update my vehicles or add Ubox delivery service..IndianmommyVersion: 1.0.1

✓ IssuesFace ID doesn’t work When you press Face ID It takes you out of the app.5boroughsVersion: 1.3.1

✓ App Only OpinionApp is basic and functions poorly. The design is horrible looking..Infantry MoversVersion: 1.3.1

Moving Helper® works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Moving Helper®.