Giant Eagle Positive Reviews

Giant Eagle App User Positive Comments 2024

Giant Eagle app received 19 positive comments and reviews by users. Can you share your positive thoughts about giant eagle?

Giant Eagle for Positive User Reviews

✓ The only thing missing…This app is good. It would be great if it had an item locator included. It would be nice to type an item into a search box and the app tell me what aisle it is in in a particular store. Home Depot’s app and Lowe’s app has that ability. I’m familiar with the Giant Eagle stores I shop in, that’s why I go to them. Every once and a while I get “brain fog”, and don’t know where an item is. Instead of wondering around the store like I don’t know where I’m going or what I’m doing. I don’t want to stop at the service desk with a list of items and ask “where is this”. The people at the service desk have enough to do without being my shopping buddy..Big BruceterVersion: 1.9.44

✓ Customer service and display in appWhen listing total items it showed 22items ((but 58 actual count))? Took me many orders and wouldn’t use it for awhile cancelling time as I thiught ordering thus way didn’t add up right! Please show the “”22 product items/58 total in order”” so it doesn’t appear to have wanted to bill me and not deliver “all” the selected items! BUT you are doing a FANTASTIC JOB MUCH APPRECIATED! Camp Horne Rd is champion for me as they all are doing an outstanding job! I am a senior/ LOVE MY GIANT EAGLE STORES AND THE WONDERFUL PEOPLE YOU HAVE HELPING TO KEEP US FED WHEN NO ONE ELSE IS ABLE TO HELP! Bless you all with good holidays and prosperity in these trying times! Virginia.GinikinsfroggyVersion: 1.9.21

✓ Love online shopping!The Giant Eagle app saves me so much time going to the store with two little ones, especially during the pandemic. My orders have always been accurate and the shoppers leave the communication open by texting you while they shop, so there are never any disappointments. I love that I can just pull up and pick up my order when I get there. My only critique is it would be nice if there was inventory update for specific items in stores through the app, so we can know what’s there and what’s not..AcocobeanVersion: 1.8.2

✓ ReviewDue to a worldwide pandemic, it is necessary to change how we live our lives. Shopping for groceries has become more difficult for a lot of people. It is a much needed convenience to be able to submit a food order and be able to pick it up at a designated date and time. Being a senior citizen, it has made this stressful time in history, easier. I have been pleased with this service and with the workers that make it possible..Thankful in Northfield CenterVersion: 1.9.27

✓ Life is Better!I -love- this app. I haven’t been in the grocery store in months, because of it. I’m a single guy who has a dog named Lenny. I hate grocery shopping, and I like Lenny. I order, I go pick up, then me and Lenny sit on the porch and enjoy coffee and Beggin’ Strips. No bugs, great selection, great service during pickup, meal plans and recipes me and Lenny can try, my rewards count and are tracked, my favorite items are remembered…. Seriously, download this app and use it. It will change your grocery shopping life. Well done to the developers! As a software engineer, I appreciate a friendly UI and solid and robust backend, and this app delivers..Bowyer_ssVersion: 1.9.24

✓ Gets me my groceries!I love to order my groceries for pick up and have done this at different stores across the country for years. The app is good. I like that it saves my notes from previous recent purchases. Some features that would be better are if I could extend the time on my reservation because I put lots of notes about substitutions. Also if it kept my previous purchases longer and brought them up when I searched for the same item or brand again would be great. All-in-all it’s a solid app..SlotonotomaniaVersion: 1.6.3

✓ Very pleasedWe began using curbside pick up during the pandemic, bc of our age. We have been very pleased with the service we’ve received. We have arrived at a variety of times, always on Senior discount day, and though we have occasionally missed out on some sale item, our personal shoppers have always stayed in touch to find substitutes when possible. We live in Ambridge but it is worth the drive to Aliquippa for the kindness, service, & selection offered, as well as the Senior discount. Ray & JeanMarie.KleppickVersion: 1.9.39

✓ Need option for tippingI have used service both delivery and pickup. It is great service. I wish there was option to tip, especially to tip driver for delivery. My first time used i thought i would have option to tip and review after delivered because i like contactless option . But there wasn't and i felt bad i didn’t tip driver when he was here. I used a few delivery services during this pandemic due health concerns. Was hapoy to see GE offer this cause i love your quality of foods. And we are grateful to have service and would like have option to tip as form appreciation..Lisab222Version: 1.3.10

✓ Yuk!This app is the worst! It is too difficult to scroll through the hundreds of items, takes hours. What happened to being able to get on the Weekly Ad and order from it? That was so much easier. Even ordering from my favorites takes eons and the constant having to scroll through is painful. You should totally scrap this app and go back to the previous format. I’m shopping on the Walmart site from now on. You guys really missed the target on this horrible format..JulesharVersion: 1.3.8

✓ Exceptional ServiceI have had nothing but exceptional service every time! I love the fact that I get texted when the orders are being filled and I get asked about substitutions they are offering so I can make the decision instead. Everyone has been incredibly kind, helpful and have gone out of their way to ensure I’m satisfied even when the error has been mine. I love shopping here and refuse to use any other curbside service because of the incredible job everyone does!.Niki and DanVersion: 1.9.22

✓ Total Waste Of TimeI just spent 2 hours building my first Curbside order, and when I went to select a time to pick up, there were no open time slots. So I selected the next day. It too, was completely filled. And the next day, and the next. Not counting today, the next 4 days were all completely filled. So I chose to have them delivered. Nope! The next 4 days for delivery were also filled. They only give you a choice of the next 4 days. That’s it. I can’t pick them up and I can’t have them delivered. I just wasted 2 hours..EskargoVersion: 1.3.6

✓ My new way of grocery shopping!I’ve tried Instacart and Walmart and nothing comes close to this Giant Eagle shopping!!!I get assigned a personal shopper who text me as they’re going through the grocery store to let me know if they don’t have what I want possible substitutions to check to see if I wanna add anything on and then it’s delivered right to my front door bag so nicely and I have to do is carried into the house for my porch I don’t think I’ll ever go back to the grocery store again!.CynphanyVersion: 1.9.29

✓ Available pick upMy 1st time using and while this isn’t the best time to be a new user - the available pickup times that show available were not available. Each time I was able to select another time - the credit card info all had to be entered again. This was a learning experience to say the least and at 73 years old - slightly challenging. Just glad this service is offered and am anxious to see what’s going to be placed in my car when my selection of time and date comes up!.YahoowolfVersion: 1.3.4

✓ Works great mostlyLove that they have finally created an app for this, however there are still a few things to be worked out. Some ingredients that I know are available using the website still don’t show up on the app. Alcohol was finally added but when you try to check out you get an error message that your order could not be processed because there is nothing set up to age check for the beer,wine etc. Still the app works well for what it is designed for and is especially convenient for online ordering..Gman313Version: 1.1.2

✓ Curbside pick up at Giant Eagle is awesome!I actually look forward to getting my groceries each week. It is easy to use the website to select my items. The store has most of the items that I need. I schedule my time and I let them know by text that I’m coming. It only takes a few minutes to get my groceries in the trunk of my car. And I am on my way. The staff is friendly, courteous and professional. I have using this service for a long time and recommend it to everyone..BarkingChadVersion: 1.7.8

✓ Nice app butHow do I know WHEN my deli meat will be cut if I can’t get a time slot until the next day? Can I specify when it should be cut in the notes? Will they actually shave or chip the meat? I don’t like sliced meat. The whole point of me downloading this app at all is because EVERY TIME I go to a giant eagle after work - I’m talking weekdays after 4pm but not before 4:30 - the deli is ALWAYS CLOSED!!!!!!!! The deli meat I want is NEVER in the to go section or it’s always too much/too expensive. WHY?!?! I’m sorry if the deli people have called off, but that’s what supervisors or managers are for. You get in there and you fill the time slots so your customers can keep their trust in you and not have to go to a different store. 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡.MinaVVersion: 1.9.50

✓ App is wonkyI searched for several simple items like celery and potatoes and the results only showed canned tomatoes! I searched for Chobani yogurt and no yogurt came up. Izze sparkling juice - maybe you don’t carry it any more - no options for any sparkling drink worked. I’m frustrated and going to go with another store’s app. Last time I used Giant Eagle’s app there was no way to add to the order before the day of pickup and there was no option to choose substitutions by item. Sad. Hopefully this has been corrected, but I won’t find out this time. This app needs some serious improvements. :(.Valora1Version: 1.5.0

✓ App mishapsI have no choice but to use the app because it’s my grocery store of choice and I really like the curbside pick up. However, it is hit or miss with whether or not the app is working properly. There should be some option to have alphabetical listing of the food so you can access items and figure out where things are more readily. Lately the issue has been after I place an order and go to start a new order, I pick one item and it doesn’t let me pick any other items and I have to delete the app and reinstall the app in order to be able to place my next order. Quite the pain..Alsime1Version: 1.8.1

✓ Mostly happyI’m thankful for the opportunity to have my groceries delivered to my home. However, the site could use these improvements: Show a list of items from my past orders for quick reordering. Under food categories such as produce, have a box to click for organic. Shopping by a particular isle, please list all similar items, such as dinner napkins, in a row. As it now stands, one brand of napkins shows, followed by one brand of toilet paper, followed by Dixie cups, and so on. This makes for time-consuming and frustrating shopping — too much scrolling..LuvsSummerVersion: 1.7.7