Plant Identification ++ App Negative ReviewsPlant Identification Inc

Plant Identification ++ Negative Reviews

4.5
4.59426 star

Total 72 Negative Reviews

Plant Identification ++ App Complaints & User Negative Comments 2024

Plant Identification ++ app received 72 complaints, negative comments and reviews by users. Have you ever had a bad experience using Plant Identification ++? Can you share your negative thoughts about plant identification ++?

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Plant Identification ++ for Negative User Reviews

THIS IS A SCAMMING APP, DO NOT BUYI bought a whole year, took about 10 photos, and still get the pop up telling me to upgrade before I can take anymore. I cannot ID anything, with my annual subscription. ALSO, I clicked on one month just to see what happens, and they charged me. Even tho I already paid for an annual subscription, it charged me for one month. I will be getting a refund and then I will subscribe to a different app called Seek, so much better and more user friendly..Version: 1.6.5

In app purchaseI decided to make the in app purchase because you were offering solutions on how to care for your plants. The link on how to care for my plant was a link to a Wikipedia article! Why would I pay a monthly subscription just to be directed to Wikipedia?.Version: 1.10.3

I want a refund asAp this a scam!!!!!!!I want a refund ASAP this app is a scam!!!!.Version: 1.4.0

Useless without subscriptionThe description indicated that “premium features” would be available with subscribing or paying a fee. However it seems that premium features refer to getting more than 3 uses out of the app. I used the same plant for 3 submissions to see what it was, and it gave me 3 different guesses—none of which were correct. I tried a fourth time using another picture and was not able to use the app anymore. The free version of this app seems only useful if you want to identify a plant 3 times in your life. And even then, the identifications were all wrong. I’m disappointed and deleting this app from my phone. I’d like to know if I have to pay to get use out of an app. Then I can make a decision to pay or not..Version: 1.2.0

Was good, don’t botherNew to plants & loved (past tense) the plant diagnosis option. After taking 3 photos the app gave diagnosis of possible issues and a quick concise suggestion to treat the issue. Now the treatment button is a link to a Wiki page or some other plant page to read a full article and try to find the needed info which may not even be there. Some pages make you watch an ad of 1min or so to get to the content you may not even need. It was good, now it’s a huge waste of time. I can google issues myself and get the same results..Version: 1.11.0

Accurate but requires subscriptionLiked it but after 3 searches it requires subscription.Version: 1.4.1

Plant IdentifyI downloaded the App and on my first 2 plants selected plants, it got the species correct, but not the details, and the 3rd one was also incorrect. So if you know anything about plants, don’t bother with this..Version: 1.4.0

Fab app but faultyI've paid for this app several times and occasionally have completely failed to get it to work, being sent in a loop when trying to id a plant - being asked to pay, trying to pay, being told I can't because I have a subscription and then being asked to pay again. If it worked all the time it would be 5 starts easy, but I've probably wasted a tenner on glitches.Version: 1.10.3

It gets 95% of the plants wrong!!Don’t buy it, a totally useless app full of bugs. If I try and report an incorrect plant it won’t send the message... rubbish!.Version: 1.7.2

No good for Australian natives?I used this app in the free form for a while and then decided to buy - then the ids became less accurate and more American. Anyone else had this issue?.Version: 1.8.2

Great app but you have to pay. A lot.At first I thought I could have at least limited access and that it was optional to pay. I was allowed maybe 3 free identifications. Was very impressed! It takes you to a Wikipedia page. Seems very accurate. Now the app is demanding that I subscribe. I keep hitting a pay wall, requesting $4/month or $30/year. Yowch! I’d be happy to pay a (reasonable) one time fee to “purchase” use of the app, or a more reasonable annual fee (like apps that charge $5/year), because I think the app is awesome, but not $30. Even most magazines, that are mailed to my house, only cost $10/year. If they charged less, they might get more subscribers..Version: 1.6.2

It’s a trap!No prior info to the end user that this APP will stop making identification unless payment is made! This APPS abilities are superior but whoever has set up their switch-and-bait tactics has never heard of honesty. So sad to see they represent themselves as a free service only to deceive! Had they, upon opening the APP, stated that one had 3or4 free identifications so the user could make sure their claims to be accurate and then, after that trial, a fee would be applied, I might have later signed on and paid. But now, after deception, never! What a load of crap and what a waste of time. Good/Excellent product but very poor management and, even worse, ownership. Sad!.Version: 1.4.0

Pas contentNe fonctionne pas les changement avec le x pour fermer fonctionné pas pas satisfait.Version: 1.6.5

Subscription doesn’t workHave tried two days running to do subscription it’s taken my money but not letting me access the app !!.Version: 1.9.6

Good but don’t understandRequires you to restore premium features every time you log in which is very annoying and a pain if you have no internet Also keeps advertising a different app but don’t know how they are related and apart from its fault above the plant recognition is really accurate.Version: 1.6.3

It was goodWhen I did it it gave me two plants so I was kind of confused so I didn’t know which one was the right plant but overall it was still a good app because it told me about what the plant was on both of them so it was good either way but I still want to know what that plant was so if you are looking for an information about a plant then this is the app for you but if you want to know what the plant is then this is not that for you.Version: 1.6.5

Pushes UpgradesWhat I liked about this app is that it accurately identified two plants that 3 other apps I tried got wrong. It’s user friendly & has good advice. What I didn’t like (& why it got 2 stars) was that after about 5 pictures, it bombarded me with upgrade prompts that I couldn’t get around. I may have wanted to upgrade in the future, once I’m sure I liked it, but it won’t ID anymore for free (I ID’d 3), so I’ll never know. Too bad, I liked what I saw. I’m deleting it now. Goodbye..Version: 1.4.0

First plant I tried was wrong.Wouldn’t pay for this app..Version: 1.3.0

Not Free with in App Purchases as AdvertisedThe moment you open it a pop up appears you have to buy or subscribe and offers no basic and free features. No free trial. Yet when I searched for “free plant identifier” this was one of the top results. Why? I get you want to be paid but some of us are happy with a basic/free service until we can afford to pay or try it first to decide. You could have had advertising with a free service. We’d be happy ti use it, the right targeted advertising (garden/outdoor products) could help you make money as long as it’s not overdone. Otherwise this looks like a great app. It caught my eye and certainly looked good to use. I’m sure it is. If I ever can afford to I may use it, although the way I found it was off putting. Until then it’s useless for me..Version: 1.7.2

UselessTried it with some common know plants...Useless!!!!.Version: 1.3.1

All I get is plant not found!Someone in a group suggested I get this app to ID some plants. All I get back is plant not found. I think you have to pay for the full version for it to work. Easy plants too - I tested it with my snow peas and strawberries. Doesn’t work..Version: 1.9.1

IffyI thought it was free but I looked up some flowers then it asked me to pay after 4 or 3 pictures.Version: 1.6.5

Good so farGot it to identify a specific plant. But I’m confused about the subscription model. The in app purchases charge for time period—even as little as a week. But the app seems to work fine without the subscription. I don’t see anything about what basic “free” features are versus premium for the subscription. Or will it only work for the first day and then it will demand a subscription level? Unclear. Otherwise seems to work..Version: 1.3.2

Only interested in getting you to upgradeQuickly became unusable in its ‘free’ form. Only 50% accurate when it did work..Version: 1.6.0

Decent identification of 3 picsI tried this app and it can decently identify 3 plants after which it seems to always ask for premium membership. Don’t know why app makers go in this business model of yearly membership rather then charging one time for some nominal amount, I can’t use this anymore.Version: 1.3.2

Won’t identify unless you buyI was able to check the first 5 plants then I had to purchase in order to check any others. Very disappointing.Version: 1.7.0

Monthly feeShame it’s not free..Version: 1.7.3

Pop up after every single uploadIf it is going to Have a free component to the app, at least make it so that you don’t receive a pay pop up every single time you do one little thing. Super annoying. The app itself is awesome, I just wanted to try it for a little bit before I decided to buy it. It kind of makes it pretty hard to enjoy the interface with the pay pop up non stop..Version: 1.9.6

Didn’t recognise plants properlyTested the app by getting it to identify a couple of known plants - didn’t get either right. Tried on an unknown plant - it gave me a possible. But then I found out from the gifter what it was — not the one the app gave. Deleting.Version: 1.6.3

Not accurateThe worst point about this app is that it is inaccurate. I tried plants and flowers that I knew the species (a rose was Identified as a Rosa was the closest it got) and this app is wrong. The second bad point is that if you use this app more than once or twice, it just takes you to the subscription page where you pay or leave, losing your snapshot. I wouldn’t have a problem with this if it had said, “free trial, subscription required”, but it says free in the App Store. There are other plant identification apps that are much more accurate and free..Version: 1.6.2

WRONG!!First plant I asked to identify was totally wrong...😂😂😂.Version: 1.3.2

Scam?Paid for a month and after I upload a picture it just says plant identified and then shows a blank white screen.?.Version: 1.9.2

No way to Contact themI think I accidentally signed up for monthly subscriptions not sure though because I don’t see my account settings???.Version: 1.9.7

Please refund meTerrible app plus didnot show the price for this app please refund me thank you.Version: 1.3.2

MoneyI wish they would have said that the app stops after 5 uses then wants money..Version: 1.10.2

Great app when it works but it won’t work for trying to get me to subscribe againThis app works great when it will actually work. I have a monthly subscription & every time I try to use this add it keeps asking me to subscribe. If I click the button to subscribe again, it tells me that I already have a subscription. No matter what I try, it still does this so I can’t use the app I paid for because it keeps trying to get me to pay for it again..Version: 1.9.6

Try a different appDo not purchase this app. You’ll be as frustrated as I am. Every time I snap a photo to identify a plant, the app cycles to a subscription page that you’re unable to move forward without choosing a subscription I already paid for. When I click the subscription, it recognizes that I already have one but still won’t let me identify plants without going back through the subscription page. It’s like an endless circle..Version: 1.9.5

MisleadingWhen I download a “Free” app with in-app purchases, I expect to get SOME content without paying but you can’t get beyond the very first screen which is the payment plans. Misleading listing it as free, when really it’s not free at all..Version: 1.7.3

ConI paid the subscription keeps asking me to pay again . Total waste beware do not buy.Version: 1.9.6

Automatic paymentsI can’t find where to discontinue scheduled payments for this App. When I signed up I thought I was buying a one week trial, but I am still being changed…. 😠.Version: 1.9.8

Rubbish don’t workI subscribed to the app premium and it don’t work iv tried to identify all my house plants just to see how it works and nothing blank screen… it then tried to get me to download and subscribe to another app similar… I have now unsubscribed and deleted… such a shame.Version: 1.7.3

Not coolSigned up for 1wk then it auto charged for additional week when week was up. If I wanted it longer I would have chosen one of the other options..Version: 1.5.1

It’s Not freeYou have to pay .. while there are many excellent apps around are free.Version: 1.6.0

Not workingApp not working! Just paid for a year and it allows me to take a photo but nothing happens after that!.Version: 1.9.8

Difficult to cancelNo setting for cancellations. Very difficult to customer service ..Version: 1.9.1

Inaccurate and asked for payment after one pictureThis app incorrectly identified a flower; the picture it showed looked nothing like the photo I took of the flower. Then when I tried to identify another plant it directed me to options to pay despite advertising as free with in app purchases. Total con..Version: 1.4.1

Utterly uselessTry as I might it could not recognise even a simple buttercup. Either directly or with a curated stock photo Anything a spinning wheel and either no or try taking a better picture A waste of time.Version: 1.6.5

Got three tries then...Forced me to subscribe. Deleted and GOODBYE..Version: 1.3.2

Inaccurate resultsWas very dissatisfied with results of this app. Plant names were very inaccurate. Cancelled subscription 2 hours after purchasing. Don’t waste your time or effort..Version: 1.7.3

Use to work greatThis worked great for a while. Last time I updated the app it doesn’t even work at all. Now anytime you try to ID a plant you get an ad to upgrade to paid version. This renders the app unusable. No indication as to why it only shows the ad. It’s an endless loop of disappointment. At least tell me why you won’t check my plant photos. Am I over some limit? Gonna uninstall and find something that works..Version: 1.9.8

Not freeYou should just be able to do these apps without having to pay I bet there are many better apps that you can get that actually let you do things.Version: 1.4.1

Plant identificationVery misleading...you can identify one plant then you have a yearly fee. I used it once and the plant identification was wrong. Not pleased at all. Not even one star..Version: 1.3.0

IdentifiedNot even close.Version: 1.3.2

Not as I had hoppedI had hoped for this app to work well and be helpful, it didn’t identify the plant I tried, and all it wanted is for me to sub to a service and pay out money for what was offered as a free app..Version: 1.3.2

Good when it worksI enjoyed using this app and it helped identify many plants and trees for me as it is supposed to. But a full month before my annual subscription ends it wouldn’t let me do anything unless I pay for another period. I can’t find out how to query this..Version: 1.9.7

Not good to identifyThe data base is completely wrong.Version: 1.7.3

It’s okThe first couple pictures the app told me what they were. I already knew was checking to see if it was accurate. DON’T like that it wants me to buy it after taking one picture. Won’t recommend.Version: 1.3.0

Limited IDsSeems very accurate, but seems to only allow a number of IDs (looks like three) before insisting on subscription. Happy to revise review if I’m wrong..Version: 1.3.2

UselessThe app wrongly identified the first plant I tried - a quite common Wax Flower (Philotheca myoporoides). It came back with two options, both of which looked nothing like the plant it was supposed to be identifying..Version: 1.5.1

Worked once.I used this to identify a tree while paddling on a local river. It gave two answers. One had a non native range, so I could identify the tree based on common sense. The next day I tried it on a tree in my backyard. I tried it twice on the same tree and it gave two different identifications! Then when I tried a third time it stopped working altogether..Version: 1.3.2

Plant Identifies General Genus but not varietyI am looking for an app to help identify all the varieties of Hosta in my yard I don’t know the names of. This app does identify them as a Hosta every time but does not tell me the variety name it is. For example Hosta ‘Sum and Substance’. I even tried paying for the membership to see if more information was provided. I tested on Hosta varieties I knew all came up as “Hostas, Plantation Lilies, Giboshi.” With 70 species of Hosta and 3000 varieties this app won’t narrow your search enough. Additionally to learn more about the plants the app directs you to Wikipedia. Overall it Identifies the plants but don’t pay extra for this app in my opinion..Version: 1.3.2

Cost of AppYour app may be good but your cost is to much for myself as I’m on a fixed income.Version: 1.7.3

Wouldn’t work without paymentThere was no mention if payment before I downloaded this. Now deleted- there are plenty of free apps around..Version: 1.7.2

Plant IdentificationIt was supposed to be free, but then they make it really annoying to use by creating pop ups asking for payment that make it difficult to use the free version..Version: 1.3.2

Charged for 7 weeks without knowing it!!!I paid for one week so I could figure out a plant that my mom had that was dying. We had no clue what it was, and my free trial was over, I guess. I never received a receipt from Apple Pay. Then a few weeks later I had a receipt. So I thought it just took them a while to charge me. Got another receipt today, and th en realized I signed up for a weekly subscription (not clear when I originally did it). I have been charged for 7 weeks and only received 2 receipts. Sneaky of them or bad on Apple. Not sure which. Will never use this app again..Version: 1.9.12

Annoying and theftLoved this app until I subscribed for more access while on holiday. At the end of the holiday I am unable to stop the constant theft of weekly subscriptions. Please help!!.Version: 1.9.6

Fix thisI love this app and have been using it for several years. Now, every time I take a picture, it takes me to the subscription page even though I have an up-to-date subscription. It won’t identify any plants and it is not usable. This looks like it’s a known error, as there are reviews with this issue a year ago. I would think that this would be a priority to repair. If this wasn’t an issue, I would absolutely give this app Five stars. i’ve sent at least 3 debug requests to the developers over the past 2 months. don’t waste your money.Version: 1.9.6

Some problemsUnfortunately I have a hard time with this app. 8 out of 10 times it doesn’t work. Instead of identifying the plant it prompts me to purchase the subscription. I have already purchased the subscription. I’ve tried clicking to purchase it again and it tells me I’m already subscribed. So I go around in a circle trying to identify the plant while the app simply prompts me over and over to purchase it even though I’ve already purchased it. I’ve tried deleting it and reinstalling it. If I do that it will work once before giving me the run around again. So I’m constantly deleting it and reinstalling fir each si gem use. Not fun..Version: 1.3.2

Cannot identify common plantsI don’t remember when I joined but I paid when I joined and then later , don’t know how long , I paid again. Therefore I think I am paid for 2 years. NOTE: plant identifier I have taken several pictures of plants I did not know their correct name and they are not in my collection. There was : Spider fern , false clover (inOxalis family ,Mexican Bird of Paradise , coreopsis - several varieties. Pic not in collection. On the Corepsis- all came back as Marigolds. There is a big difference between Coreopsis and Marigold leaves !! There are a few more that I can’t remember that are not in my collection. I was so excited to get this app as we are into gardening snd always looking for different plants. We have 2 now that we don’t know what are. I hope in the future you can help us more identifying plants AND LEAVE THEM IN MY COLLECTION page. When I take pictures on this app, the picture does not go to “my picture camera roll” so I then lose them. There is one I really want to know about but your app did not register it snd it is not blooming yet, I have some unnamed cuttings !! Thank you and I await a reply with an explanation of why my collection pictures are not there and also what to do when you mis-identify what I sent. EXAMPLE: the difference between Coreopsis and Marigolds. Tks.Version: 1.7.3

CrapIdentified my lilac as purple loosestrife or spiraea and weed in my garden as a cactus-in northern Alberta, really???.Version: 1.3.2

No pointUseless only pushes adds at you can only look at 1 photo then stops working.Version: 1.4.0

Sneaky. Not functional without payment.I am not willing to fork out money just to find out if this app is the one that works. There are too many duds out there. If you are confident your program is any good, you should at least let us try it. I am happy to pay if I am convinced it is useful..Version: 1.6.3


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