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Cornerstone Apartment Services App Complaints & User Negative Comments 2024
Cornerstone Apartment Services app received 22 complaints, negative comments and reviews by users. Have you ever had a bad experience using Cornerstone Apartment Services? Can you share your negative thoughts about cornerstone apartment services?
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Cornerstone Apartment Services for Negative User Reviews
✓ Certain featuresGreat app, certain features seem to have a bug. Whenever someone posts to the community bulletin it’s unreadable. Clicking links to the bulletins leads to “no messages on the bulletin”.Version: 14.6.0
✓ Wish I could pay at the office and not through appNot very user friendly and there are service fees. Not a fan..Version: 14.6.0
✓ Would not recommendRubbish.Version: 14.6.0
✓ Can’t locate past payment history.Bank says I paid 30 over what I should have and I cannot see in app if this is accurate or if the banks wrong or why I was charged extra! Could be I fat fingered the payment amt when I entered it, but I NEED to KNOW..Version: 13.3.0
✓ MehEven after updating my personal information I still have to use my old login and still don’t receive emails on my new email..Version: 14.6.0
✓ Terrible with a capital TTerrible not user friendly at all does not allow Apple pay.Version: 14.6.0
✓ Worst property management company everYour maintenance requests go unanswered for days and there is little follow up. Don't be deceived thinking that this property management company has their stuff together because they have an app, it really is not indicative of anything nowadays..Version: 14.6.0
✓ RepairThe maintenance guy only fixes things half way done and I’ve been trying to fix a water leak for months and they have done nothing but make it look even worse than before..Version: 16.8.0
✓ DislikeThis app does not allow me to see my payment history. It’s really annoying!.Version: 14.6.0
✓ WeirdWhy should I have to pay a service fee to pay rent? The apartment management should eat the cost if they wish to use this platform.Version: 14.6.0
✓ Not helpfulCant see my documents or lease. Cant see an itemized receipt of what needs to be paid. Dont reach out through the app, they wont respond to you..Version: 14.6.0
✓ Lack of everythingApp works but there’s no follow up or response when work orders are actually put in. Have to email management directly so I don’t get the point of the app..Version: 14.6.0
✓ Works! Some issues thoughMajor renters in the USA have barely functional apps. This one allows you to pay rent and renew leases. It can be slow for some items. It also doesn’t have the ability to upload rent insurance documents, however that is an issue with the business practice of cornerstone itself..Version: 13.3.0
✓ Can’t upload documentsNo place to upload documents on the document section..Version: 14.6.0
✓ Buggy and hard to useA payment app used for such large payments should be way more user friendly and less buggy.Version: 16.8.0
✓ Cornerstone IS THE WORSTThis app compliments the company well! Both are horrible. Cornerstone refuses to respond to my emails regarding the passing of my dog 6 months ago and have been over charging me/ STEALING $30/month from me due to inaccurate pet rent. I have emailed Andrew Frank 3 times via this application and he has given no response and even more frustrating this app doesn’t have a “sent” box when tenants can view past communication with this Slumlord company. I suspect it is intentionally this way. Bad App. Bad company. Two peas in a pod..Version: 14.6.0
✓ Appfolio is betterCan’t even attach photos to wo’s and you have to say YES to allow entry into unit for any maintenance request even if they don’t have to come in. Payments page is messed up a requires big red notices to explain balances. .95$ fee to use a checking account? Not cool..Version: 14.6.0
✓ IssuesIssues are not always immediately taken care of through the app.Version: 14.6.0
✓ Treat you like a numberAvoid this company if possible.Version: 14.6.0
✓ Good app, just have to pay service fee for every transaction.App works well and I’m able to report issues and pay my rent. Sadly I have to pay almost 5 buck just to pay my rent 😂 It gets 3 starts for that crap. I would rather set up a direct deposit to my building and not have to pay a stupid service fee..Version: 13.3.0
✓ Service fees are wackGotta pay more for my money to be taken.Version: 14.6.0
✓ Cornerstone AppWhy does this app not have the coolest feature in cornerstone community called the cornerstone card? Or an easy way to look up the deals and/or show card off phone??.Version: 13.3.0
🙂 Cornerstone Apartment Services Positive Reviews
Cornerstone Apartment Services works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Cornerstone Apartment Services.
⛔ Cornerstone Apartment Services Problems
