Pilleye – tablet, pill counter App Negative ReviewsMedility Inc.

Pilleye – Tablet, Pill Counter Negative Reviews

3.0
3.07101 star

Total 45 Negative Reviews

Pilleye – tablet, pill counter App Complaints & User Negative Comments 2024

Pilleye – tablet, pill counter app received 45 complaints, negative comments and reviews by users. Have you ever had a bad experience using Pilleye – tablet, pill counter? Can you share your negative thoughts about pilleye – tablet, pill counter?

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Pilleye – tablet, pill counter for Negative User Reviews

UnreliableIt counts well ,BUT it locks up and ceases to operate often .Has slowed down recently. With the high price I expect this to be perfect. Currently after it locked up I deleted and re downloaded and can not regain access. Too bad it had great promise..Version: 1.4.2

Loved it until the outrageous subscription costI used this app daily and recommended it to everyone I knew. It was a great tool for pharmacists until suddenly, without warning, during a peak mad rush at my pharmacy I was unable to use it without paying $40 a month..Version: 1.3.3

Subscription?!?You now have to subscribe?!? Why?? It was nice to use for inventory but for me that’s every other month. I’ll go back to manually counting and I’ll stop recommending this app to everyone like I was..Version: 1.4.1

Very disappointed in the price increaseWe are a small vet clinic, and I have enjoyed this app for years. We are not a equipped to spend $35/month for this. Will be switching to another free app.Version: 1.3.2

I hate youStop making me log in just to count the pills, it’s stupid and waste my time. I hate you so much. You make the pharmacy harder than it has to be..Version: 1.3.4

App was great until…They limited how many times you used it a day and then wanted $25 A MONTH! I really only use this for inventory purposes a few times a year and that’s crazy! I wouldn’t mind $25 for the year but for a month?! That’s ridiculous! I’ll be looking for something else before my next quarters inventory..Version: 2.0.1

Doesn’t open sometimesThis app is the most accurate I have found and very user friendly when it WORKS!!! The problem is it goes down often. This is a great app if they manage it and keep it operational.Version: 1.3.4

Good , but the price !The app is pretty accurate in counting . I like the app , but the price of $25 per month is, for me, a lot to pay . That is $300 per year ! I am sure they have their reason for charging this price , but it’s just too pricey for me . But good job by the developers in creating this app ..Version: 2.0.1

Very useful app, but useless without internetOur pharmacy has terrible reception for wifi and mobile data, so while otherwise great app terrible functionality as will not even turn on the camera without internet access.Version: 1.1.4

Worked great until I upgraded to iPhone 12This has been a very useful and time saving tool for me until I “upgraded” to iPhone 12. The app will not count the pills anymore! Maybe something to do with the camera? I have no idea, but it went fro extremely useful to extremely useless..Version: 1.1.1

Greedy App!Honestly, I’d pay like $1.99 monthly for this. But $35 per month? Screw off. I’m a pharmacy worker and we’re already undervalued. Your app is not worth it. And honestly, you’re not 100% accurate. You lost 10 of us when you started charging so much..Version: 1.3.4

PaywallBeen using the app since the beginning when it was called Mediscount. Recently they implemented a paywall to use the app more than a couple times a day. It was accurate about 70% of the time. Would always have to double check the dots on the image to make sure it worked..Version: 2.0.0

Will be looking for a new appWas great (minus a few glitches here and there) until it started limiting the amount of counts that could be done. The fee for a subscription is ridiculously high per month and not worth it to me. Shame because I really liked the app and it made my life easier when doing inventory counts..Version: 1.4.2

This app used 20 gb in data this month.Something is going on with this Pilleye. It used 20gb in data this month and I don’t even use it that much. I’m a little freaked out about what kind of data it’s collecting and how it managed to use 20 gb of my data..Version: 1.3.2

Used to be goodApp was great before but now it keeps logging me out, then when trying to log back in, it says my password is incorrect so I have reset it several times and it just keeps stating that my password is incorrect 🤦🏻‍♀️.Version: 1.1.4

I used to like this appBut now that it won’t allow me to login or create an new account even after deleting an redownloading, using different emails and having no troubleshooting team available to contact- I want to give it a fat one star b/c now they have my information and their product completely ceases to work..Version: 1.3.4

Doesn’t load anymoreUsed to work great, now it never makes it past the home page/loading screen.Version: 1.1.4

Great until is wasn’tGreat tool to help with double counts until it logs you out and then tells you your password is wrong. It will let you reset it but still tell you it’s wrong. It’s also odd that it needs access to the internet to allow you to use the app. I get that you can’t go anywhere without being tracked but a pill counter tracking you????.Version: 1.3.1

Paid for subscription that was reversedI paid for the yearly subscription a few months ago and the app worked well. Then they decided to increase the subscription price and looks like they just voided out the subscription I already paid for. So I’m downgraded to the base level app which is slow and makes the app almost unusable. And now they’re charging over 20 dollars a month . I’ll look for other options..Version: 1.3.3

Location an issueNo way I would use as long as it records location data. Completely not needed..Version: 1.0.7

MedicountThis app was better when it was called medicount. I just updated the app today to demonstrate to a colleague how it works. And every time I touch anywhere in the app, it freezes and won’t let me back out to the picture screen. I would have to close it from my background and reopen it..Version: 1.1.4

Cannot sign in even when I make a new accountI literally just made a new account for the 10th time and immediately it says incorrect password Every time Even after resetting etc just says incorrect password Useless app, need it for inventory at my hospital in December but can’t get it to work!!!!.Version: 1.1.5

Subscription??I’m sorry, a 25 dollar a month subscription to take photos and auto count pills is absolutely absurd. There’s a cap on how many photos you can take a day UNLESS you pay the 25 dollar subscription fee. That is 300 dollars a year for a AUTO-COUNTER 😭😭.Version: 1.4.1

Can’t log inGot the app for work. I can’t get past the login screen. Made two accounts, changed passwords, nothing has worked.Version: 1.1.4

PillEye NOT Working at allI am using an app that has not been working all day. I have a subscription. Could kindly fix the bugs..Version: 1.1.4

Doesn’t do anythingYou have to sign up to login and the system can’t seem to verify its own verification codes Sent to email. So, in effect, the app does nothing..Version: 2.0.1

Insane price.Loved this app and was a great tool for inventory in a vet clinic. The new price is insane and not worth it. Will be deleting..Version: 1.4.1

Just Don’tSigned up. Which should have been my first red flag. Can’t log it. I’ve tried capitalizing the email like some reviews suggest. Still doesn’t work. Tried another email. Same thing! Still can’t get in..Version: 1.1.5

Won’t even verify emailWon’t send email to verify can’t even use the app.Version: 1.1.1

Used to like…until $25 a month!!!I loved this app, used it at work for a long time. It’s not always completely accurate but does a good job. Until now…it limits how many times it will count a day unless you buy a subscription. The subscription is TWENTY FIVE DOLLARS A MONTH for just 1 person, which is absolutely ridiculously expensive for an app. Super crazy, all my pharmacy associates and I will be using another app from now on, super unfortunate..Version: 1.4.1

Too buggy but great conceptInitially I loved this app. It was super helpful for counting large volumes and double checking my counts. Unfortunately it just continues to stop working. I get signed out and told my password is wrong. If I reset the password it still says it is wrong. I tried making a new account which worked for a bit but then it started saying my password was wrong again and resetting it still did not work. I tried making another account and it won’t send the confirmation number to do so. My coworker is having the same problem with her app. Very disappointed, I hope they can fix the app, it was promising..Version: 1.3.1

$299 for new subscription ?Charging $299 for a new subscription when the app only works less than half the time? No..Version: 1.4.2

Account should not be requiredNot sure why I have to create an account and give personal information, such as where I work. PillPhill allows you to start counting right away with out asking for any personal information. I needed to use a pill counter and the sign up process took too long so I deleted the app and downloaded PillPhill instead..Version: 1.3.0

Doesn’t workApp does not work. Will not send email to verify email address. Unable to sign up or get past page since email will not send to verify..Version: 1.2.0

Works good but subscription expensiveThe app works well but I am disappointed by the subscription price per month. I hope the developers can lower the price or have an discounted annual plan which seems reasonable price not too expensive. $25 is a lot for per month..Version: 1.4.2

Couldn’t log in at firstIt took many tries for me to realize that when you first sign up, the first letter of the email is capitalized automatically, and when you log in later it is case sensitive. If you are struggling to log in, try capitalizing the first letter of your email. Support team, change the case sensitivity for emails on login..Version: 1.1.4

Was awesome until over priced subscriptionYou know when you find something awesome and you tell all your friends? Well that’s what I did with this app. Saw the evolution of this app on Reddit told all my friends, used it often and then Boom! Hit with the subscription model. Maybe I I just miss the days when you could actually just buy an app and that would be it. I understand that there’s maintenance on the app and such but the price for this app is over the top. So I went searching and found other apps that do the same thing. Still feels a little icky about the price. Now, I tell all my friends I’ve moved on to other apps, and not to bother with this one..Version: 1.3.3

Unable to registerI downloaded the app but unable to register…. Verification code is never sent to my email…….Version: 1.1.1

$25 a MONTH??I work in a retail pharmacy and my coworkers and I lived and died by this app. We’ve recommended it to sooooo many ppl. But they just started limiting you to 10 pictures a day then force you to subscribe. I was using the pro version a year or so ago when it was $2-3 a month but $25? A MONTH? That is insane..Version: 1.4.1

300 dollars for A year subscription?The pro version was 30 dollars a year, and I wanted to support the developers of the app. I thought that was a reasonable price. Now they’ve jacked up the price to 300 dollars a year. Completely unreasonable especially when the app requires very good internet and doesn’t always work. I will be deleting the app and using something else..Version: 1.4.2

Can’t log inI keep getting logged out. I’ve tried resetting my password multiple times and it still says something is incorrect. The app was great when I was able to use it..Version: 1.1.4

Monthly subscriptionThe app works as intended and in the past it worked flawlessly taking count of the medications without a subscription. Now introducing a limit of how many medicines we can take a picture of limits the app tremendously..Version: 1.4.2

New update forces you to subscribeWas a great app, now with this new update you are limited to a certain number of photos per day then it wants you to subscribe for $25 a month. Was nice while it lasted..Version: 1.4.1

Pill eye over priced and under delivers$25 for a now unlimited use and no other helpful features doesn’t sit right. Loved the app until it hit my “limit” for the day.Version: 1.4.1

Great until ridiculous subscription feeMy coworkers and I loved using this app for over a year up until recently. After a couple pictures, it tells you you need to pay $25 to keep using the app. To go from nothing to that much of a fee is ridiculous..Version: 2.0.1


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