- 86.0LEGITIMACY SCORE
- 86.5SAFETY SCORE
- 4+CONTENT RATING
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Illinois Tollway App User Positive Comments 2024
Illinois Tollway app received 13 positive comments and reviews by users. Can you share your positive thoughts about illinois tollway?
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Illinois Tollway for Positive User Reviews
✓ Well Thought Out AppNo complaints, easy to use app with lots of information. Even includes a map of all the toll charges you’ve incurred which is a nice feature for figuring out where you got charged. Also IL tollways are reasonably priced unlike Indiana and the East Coast.Version: 3.2.0
✓ Works just fine for meWas easily able to add a rental car to my I-Pass, update my account, see my balance and tolls crossed, and manage everything else related to my transponder and account. Works as advertised..Version: 3.0.0
✓ Excellent serviceI am very pleased with the ladies and gentleman that I spoke with by dialing toll-free number to Illinois tollway system. They were so kind understanding and helped me to get my account set up correctly and reimburse me for late fees. Thank you for your patience and understanding. I am excited to continue traveling to Illinois from Wisconsin and I have peace of mind knowing that my vehicle will be identified and automatic payment set up. Thank you!!.Version: 3.2.0
✓ Customer service on Friday 2/9/24My customer service agent was more than helpful to me and made Me aware of certain actions & activities I could do on web site.. VERY FRIENDLY & was a pleasure to work with her.. didn’t get her name Sorry.Version: 3.3.0
✓ Good first cut, needs some work stillSolid effort, clean UX. Hopefully more refinement iteration over time. Consider dropping the security question for passkey support. Maybe support providing account info from another toll authority for pay by plate billing instead of credit card for transponder misreads/misses. Looking forward to improved versions!.Version: 3.0.0
✓ Far better than the websiteI wish I had known about this app sooner. The actual website is poorly designed and kind of frustrating but this app does everything perfectly. **I use an I-Pass** Most of the negative reviews seem to be about the pay by plate system itself or other toll problems which is not the app’s fault. To be fair, the pay by plate system is garbage. You have to either know exactly which plazas you went through (are you supposed to write them down while driving??) or you have to wait for an invoice with a fine..Version: 3.1.1
✓ Nice Overview Of I-Pass AccountIt’s nice to finally see an an for easy management and overview of my account. Developers, would love for the app to send iPhone notifications when I go through a toll and also when a replenishment payment posts..Version: 3.1.1
✓ Find out when Transponder isn’t registeredNice to see when transponder doesn’t get registered and I am charged $5.50 instead of $1.18 Wish there was a way in the app to say I exited the toll. Using my phone camera or even gps.Version: 3.2.1
✓ Ill. Tollway Payment plan….This app makes it easy to pay overdue tolls; even offers a payment plan. I let someone borrow my car who ran up a bunch of unpaid tolls without telling me. Now I’m stuck with paying the tolls!!! Payment plan made it easier for me. 😉.Version: 3.2.2
✓ Excellent app; simple and accurateI use this app only a couple times a year, when I have to drive from Michigan to (or through) Chicago.l for work. Don’t have to worry about missing tolls. Also, app is well designed..Version: 3.2.0
✓ Great experience.No fun paying late fee. But with the app it has been the best way to avoid late fee and also don’t have to worry about any missed tolls by mistake . App is a worry free driving experience. Thank you so much IL for making it so easy to travel on your toll roads..Version: 3.2.2
✓ Easy DownloadI already had an account with password so downloading this app was very easy. My auto payments and credit card on file were automatically downloaded into the app. Thanks!!.Version: 2.0.2
✓ Cannot filter activity by transponderI can log in and display the usual information, such as transponders, vehicles, and activity. However, the web app allows me to filter the activity list by transponder number. I am unable to do that here. I can only filter by agency, which is of little use to me..Version: 2.0.2
😕 Illinois Tollway Negative Reviews
