Ralph Lauren: Luxury Shopping Negative Reviews

Ralph Lauren: Luxury Shopping App Complaints & User Negative Comments 2024

Ralph Lauren: Luxury Shopping app received 12 complaints, negative comments and reviews by users. Have you ever had a bad experience using Ralph Lauren: Luxury Shopping? Can you share your negative thoughts about ralph lauren: luxury shopping?

Ralph Lauren: Luxury Shopping for Negative User Reviews

✓ Love polo butThe app is real buggy. I hadn’t signed in until I already had everything in my cart, only to have everything wiped from my acct once I signed in & had to search for all my items again. Then paypal wasn’t working. Always ordered through PayPal. Then when I tried to do it off the app and through their website; it wanted to charge for gift boxes which are free through the app. Nonetheless a frustrating experience. But overall I love polo..MoneymarqsVersion: 2.6

✓ CrashesThe app crashes for me a lot. I spent countless hours creating a wishlist only for it to be gone the next day. I tried to get on live chat because now it’s just not saving at all and I like to keep track of the items I’m going to purchase! But once I mentioned the wishlist my live chat was never responded too I love polo so this quick fix would make me give the app 5 stars.HightonLife4200Version: 2.1.5

✓ Cannot create a new accountI don’t know what happened to my previous review or why it was deleted. This app does not allow for the creation of a new account, at least on my iPhone version. As soon as you try and enter a password, the criteria pops up and moves the “Create Account” button from view. The account screen freezes, so you can’t scroll down to move forward with creating the account. This seems like a massive oversight..AllaiyaVersion: 1.0.12

✓ RL online liesI tried all day to submit my order at 40% off as advertised…I received a notice that my order could not be completed…after I refilled it time and time again….A MIRACLE!!! It went through BUT AT THE FULL PRICE..🤬🤬 I called customer service and stayed on for over 30 minutes and the line was never answered..This is pretty close to false advertising…what a shoddy way to treat customers….(I’m putting this on Facebook so others won’t be fooled).Buzzword 54Version: 2.6

✓ Package deliveryI hate orders from Ralph Lauren for years for baby gifts and Christmas presents etc. However, this year I am having trouble with one gift but customer service refused to help me. It’s either wait until it delivers on this day but it’s been over a week in a half and the baby shower is over and the gift is still being delivered back and forth from fedex facility..Deidra MixonVersion: 1.0.3

✓ Fix your websiteAfter shopping for over 2 hours, I went to Checkout and was prompted to log in to my account- after doing so all items in my cart disappeared. Had to go back and try to find them and refill cart. Ridiculous !! And it cost you the sale of at least two items..RC'S Hot RocksVersion: 2.6

✓ Sign In to AppI usually shop from Ralph Lauren’s online store using the Gmail sign in option. When I discovered that there was an RL app for more convenient shopping I decided to download it. However, there is no option to sign in using my Google account info, and I don’t want to go through the hassle of creating a brand new RL account to shop and explore. Will there be an app update that allows for additional log in options as it is on the website?.KafranciVersion: 2.1.5

✓ Don’t botherI downloaded this app to get the perks associated with signing up for an account..free shipping, gift boxes etc. Still have not received any boxes..ever..without paying. After contacting customer service (on the app..twice..was even asked for screenshots and provided them )was told if anything pay for them and call customer service for a refund. Or to check out by calling customer service. Don’t bother frustrating yourself with the app ..it’s pointless if you have to call customer service anyway to order properly..Crs1919Version: 1.0.19

✓ I don’t usually……For some strange reason the app isn’t taking my payments. I use other apps fine & tried all the trouble shooting obviouses as far as rectifying the problem. It’s no biggie but there’s at least a $10 difference between the site and the app (strangely). So I didn’t buy the items, I saved money, & that’s always good! Thanks Obama!.Myke167Version: 1.0.16

✓ Denied an order.I have tried several times and spoke to a representative as to why my order was declined. She spoke to her supervisor and all she could say it was the system. I called AMEX and they said my account is in good standing. I also called Discover but they had a hold because of fraud. The representative removed that and she said it should go through. I have already lost two sizes and probably the one I’m trying to order won’t be available too. Why is there this hold up.Anita from FloridaVersion: 2.6

✓ Description details are incomplete at timesI don’t understand why the precise fabric content is not listed in the details of each item. I notice, especially in the case of sweatshirts, several items vaguely list the fabric as cotton, polyester. There’s a huge difference in fabric between one with an 85/15 cotton poly content and one with a 50/50 cotton poly content. It doesn’t hurt to add the fabric content unless you are trying to hide information for the purpose of tricking customers into buying something with a higher polyester count (read fabric pilling). It doesn’t hurt to include those numbers but it is an issue if you don’t include them..Janeybee1223Version: 2.3.2

✓ App is over designedIdk what’s happening behind all the fancy animations but UI responsiveness is one of the worst I’ve ever seen. Sometimes touch events don’t even register. Are y’all’s queries taking too long? Seems like there’s almost no caching going on either, and everything is requested every time. Maybe need to fix that and stop hiding behind animations..Another Another DevVersion: 2.6

Ralph Lauren: Luxury Shopping works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Ralph Lauren: Luxury Shopping.