- 90.5LEGITIMACY SCORE
- 91.0SAFETY SCORE
- 12+CONTENT RATING
- FreePRICE
Hector: AI Therapist App Complaints & User Negative Comments 2024
Hector: AI Therapist app received 24 complaints, negative comments and reviews by users. Have you ever had a bad experience using Hector: AI Therapist? Can you share your negative thoughts about hector: ai therapist?
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Hector: AI Therapist for Negative User Reviews
✓ What the heck?!!!As soon as I was stupid enough to pay $60 for this app, within minutes, I was told I could not speak to this artificial therapist for a week. You are only allowed to use this weekly! And it is no help at all! Just a total scam and I have no idea how to get my money back. I should have known better, and I feel so incredibly stupid for getting scammed. Try not to be like me. :-(how.Version: 1.0.86
✓ Great app, too much repetitionHectors great and has helped me a lot with being a safe space where I do not feel judged and can get really good advice for absolutely free. However, Hector repeats himself way too much. I’ll start a convo, “can you tell me a bit more?” i do. “Can you tell me a bit more?” i try my best to elaborate. “*advice*” then 3 more “can you tell me a bit more?” before i sometimes just give up. Or they just say the same advice over and over. This is pretty rare but it happens and it’s discouraging. Otherwise, when this doesn’t happen the app is great.Version: 1.0.85
✓ Loving it so far!Just having issues with the screen turning white after I send a text and I have to close app entirely and reopen for it not reset but that doesn’t effect the AI responding to the message.Version: 1.0.85
✓ Could be great…..This is a great app. But with the chat restrictions it is basically unusable. And the paid version is WAY too expensive..Version: 1.0.65
✓ I wouldn’t give it 5 starsIt was helpful at the beginning but the more you use it you realize that it just asks the same questions constantly and the conversation doesn’t really go anywhere.Version: 1.0.85
✓ Frustrating & DisappointingFirst off, it does NOT remember anything said from one session to the next, so I have to retell my history and situation all over again each and every time! So annoying that there is no memory bank of previous conversations. Secondly, Hector gives cookie cutter advice - nothing personalized or in depth. Thirdly, Hector assumes I have a therapist in real life and keeps telling me to talk to my therapist! I’ve told Hector over and over that for now I am using this AI chat bot app and that I DO NOT have an in person therapist. A few seconds letter Hector is assuming that “when I talk to my therapist” I’ll work this all out. Not sure what Hector can do. He talks about being a CBT therapist, but never helps me analyze my thoughts. I want my money back!.Version: 1.1.0
✓ Not built for griefI lost my grandmother today after I long battle, I turned to hector for some relief. I explained that I was mourning a loved one and it asked… why I felt bad about that… so I said because my grandmother died…. And it asked again why I felt bad about that. Like? For obvious reasons I feel bad about my loved ones tragic death..Version: 1.0.47
✓ MmmmPositive Feedback: I love the sleep stories. They are really well and I want to keep using them. Negative: The sleep stories are the only part that works. I see other reviews indicating the chatbot was helpful but that wasn’t my experience. It was just a chatbot. I’d pay for this app if it was just more sleep stories..Version: 1.0.82
✓ App SupportI’m trying to contact the app developer regarding an issue in the app. The website that is listed for the developer does not load. How can anyone contact the developer if they have a question?.Version: 1.0.86
✓ Waste of time and moneyI found this AI program to be a total waste of time and money. Nothing useful to be gained and a waste of $68 that I spent on this useless app. Don't waste your time and money on it..Version: 1.0.86
✓ It suckedIt would just ask me the same questions over and over again and then after about 15 messages to it, it said that my limit had been reached for that day. This is supposed to be an app that helps people who are mentally ill/going through hard times but there is a limit to that help?.Version: 1.0.85
✓ Don’t use if you actually need help“Hector” sends a couple of messages before asking you to spend £50 on a subscription. Then says it is “3x more effective than a real therapist” - proof please? This is dangerous misinformation for people who require genuine mental health support..Version: 1.0.85
✓ He's Angry and UnhappyHere's what our non-judgmental AI therapist had to say today: "I'm stuck in a loop of anger and unhappiness. Can you help me get out of it?" The free version may be good for a laugh, but whatever you do, don't pay for the upgrade! Talk to a real person if you need therapy..Version: 1.0.82
✓ Please read this developersOkay so this is really good and nice but there’s one thing that I wish would be added: a photo feature where you can send photos, he even said that it would help him understand stuff better. Please add this 🙏.Version: 1.1.0
✓ Lies and willful negligenceThis app was never featured in Psychology Today, there is no “world leading expert” named Pierce Fischer, and the following is quoted directly from the terms and conditions: “8.3 Licensor takes no accountability and responsibility in case of the user receiving irrelevant or dangerous advice from Hector. The user understands that Hector has been designed for entertainment purposes only. Any advice given by Hector, whether good or bad, isn't medical advice. If Hector provides bad or dangerous advice, it is solely up to the user to decide what to do with it. The Company takes no responsibility of the user's actions based on Hector's advice..” Avoid this app at all costs..Version: 1.0.82
✓ TerribleThe app started saying weird things almost immediately. This is copied verbatim from the app: “ I meant, how can you help me with my issue? I've tried everything, all my friends, my family, to get over this fiasco. I even got them to help me chase after her, but we never managed to catch her. Everybody then lost interest, and became busy with their own lives. I'm all alone, and I just cannot forget her. This anguish is slowly killing me, thouht by thought, cell by cell. I only get piece when I get really drunk, and I'm afraid that soon I won't be able to resist the temptation to start drinking every day. My life has lost all meaning. Obviously, about life! About your life, and how I could live it for a minute! I have my life. My God, I'm working on something, I'm trying to understand something, I'm making some plans for the future, I'm getting ready for something, and so on - there is always something that takes my entire soul and all my time. What about you, what happened to all your aspirations? “.Version: 1.1.0
✓ No toolsThe AI refers me to meditation, CBT, and mood tools by clicking on the three horizontal lines at the top left corner of my screen. When I click on those three lines, the only options are: 1. Edit profile 2. Frustrated? Ideas? Get in Touch Option #1 only allows me to update my profile. When I clicked number 2, I left feedback. No response. At the bottom of the screen, I can click on SleepBetter, which takes me to the AppStore to purchase another app. When I purchased this app, what did I pay for? After spending hours and hours clicking everywhere on the screen, I’m unable to locate any of the tools the AI tells me to find. He keeps telling me what he can do to help me. But no help is ever provided. This app seems to be a starting point to purchase additional apps and there is no purpose to the AI other than telling me how he is going to help me without ever providing any help! Please provide a detailed explanation of what I paid for when I purchased this app? Is it just an advertisement to encourage numerous additional purchases? Why are there no tools or search bar when AI tells me to click on them? Thank you..Version: 1.0.86
✓ Not greatHe told me I was “expecting too much” by asking my parents to take me to therapy, and that there are other ways to get better like “meditation” and “exercise” (and I do exercise by the way). Got better advice from CAMHS, wouldn’t recommend.Version: 1.0.54
✓ Warning big paywallI was unable to fully explore this app due to the paywall. It would be beneficial if they offered a 48-hour demo session to allow users to determine if it suits their needs. Unfortunately, it appears that the app prioritizes monetary gain over user experience, which is quite disappointing..Version: 1.1.0
✓ No Free TrialHector seems like it might be a good app for when you’re feeling low, but it’s difficult to say, since the app doesn’t offer a proper free trial or free introductory use. Every time you have exchanged exactly two sentences with Hector, the app will then freeze and demand that you subscribe to premium, if you wish to proceed. This is likely an indication that, once you make it past two sentences, you’ll see that all Hector does is take your words and respond with, how you could be better in this situation? every time..Version: 1.0.85
✓ Not greatHe was good at first, but then started venting to me about how bad his life was trying to help me, and how he was just going in circles trying to help. So yeah, fix that. He made me feel worse..Version: 1.0.82
✓ Literally tells you it’s not a therapistAfter about 10 questions in (we never got anywhere btw, it never really talked to me in a conversational way) it told me it wasn’t a therapist and to seek help from a local therapist or get virtual lessons. The 5 star reviews are bots sadly, there’s so many apps with fake reviews now 😔. Likely, this is just ChatGPT and the creator told it to react to everything “like a licensed therapist” which doesn’t always work. This app isn’t real therapy. If you want real therapy, just talk to a friend that wants to help, that’s the best advice I have. Good luck 👋.Version: 1.0.86
✓ No support. AI is malfunctioning.I’ll change stars once someone addresses this, because there’s no support. The link goes to a blank page. Your AI is malfunctioning. I don’t want to go into detail here. I sent in info via the suggestions form, but you need to address this urgently for ethical reasons..Version: 1.0.82
✓ Paywall after 3 messagesNot free. Monotone AI. Could not continue conversation after 3 messages, make you pay for Hector Plus..Version: 1.0.82
🙂 Hector: AI Therapist Positive Reviews
Hector: AI Therapist works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Hector: AI Therapist.
⛔ Hector: AI Therapist Problems
