1.6
1.69 star

Total 116 Ratings

What is MYIO? Description of MYIO

MYIO Behavioral Health Portal puts you in command of your behavioral health information, helping you manage your care. MYIO serves as a patient portal, enabling you to:
- Update personal and contact details
- Set communication preferences with your mental health provider
- Review statements
- Easily pay balances

To access MYIO, request an account through your mental health provider. To set up your account, download the MYIO app and enter the access code sent from your mental health provider via SMS. Enter your login details and save your password for easy access. Set your communication preferences to receive reminders and messages to your phone or email. Enable push notifications to stay updated on new information in MYIO.


  1. MYIO App User Reviews
  2. MYIO Pros
  3. MYIO Cons
  4. Is MYIO legit?
  5. Should I download MYIO?
  6. MYIO Screenshots
  7. Product details of MYIO

MYIO App User Reviews

What do you think about MYIO app? Ask the appsupports.co community a question about MYIO!

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MYIO Pros

Credit card requiredApp doesn’t let me continue without adding my credit card..Masoud talaVersion: 1.1.13

App works greatNot sure what’s up with the bad reviews because I downloaded the app and made my account and had my dash board within minutes and no issues. It’s very streamlined and easy to use, no bugs or crashes experienced. Solid app, deserves more recognition..ChristhekinggggVersion: 1.1.18

✓   MYIO Positive Reviews

MYIO Cons

Software dev here calling out the problemsI can use this with my phone, but it's clear they haven't put time and thought into how their users actually use their app and devices. First, I'm gonna stop the PR person right there that is calling out "software compatibility and security" concerns in a different review. Yes you have to comply with HIPPA. But you as the developer choose what goes into your app and if you do your homework, you can find software to integrate with that supports other browsers. You don't have to support every one of them - Chrome, Safari, and Edge (Firefox if you want bonus points). Those are the important ones. Also how does this app have a "5 star ranking with 1 review" when all I see are 1 star reviews? Also your user prompt to "Do you want to clear your data?" on the account feature is unnecessarily alarming. It's red, which freaks the user out and has bad copy. A yellow alert that asks "Changes will not be saved if you continue. Do you want to discard your changes?" is much clearer and tells the user what is actually happening. Make a design that scales with the device. This is basic web and app design. But the dev teams or the bean counters either didn't want to or thought it would cost too much. There's a basic concept in CSS called flexbox. They'd do well to use it. Limiting portal access and making it harder for people to use your app actually excludes people from getting care. Studies show that poorer people are more likely to only have a mobile device. Make the experience better. I'm a techie who is used to dealing with bad software so I've worked around a lot of problems. But they're still there and I'm not an average user..Macready841Version: 1.1.8

UnusableI have been trying to set up an account for hours but it’s so incredibly buggy that I want to give up. Just loads and loads and loads then session times out and I get kicked out. It’s ridiculous and infuriating..KenabopsVersion: 1.1.18

✗   MYIO Negative Reviews


Is MYIO legit?

No. MYIO does not seem legit based on our analysis. This conclusion was arrived at by running over 116 MYIO user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for MYIO is 32.8/100.


Is MYIO safe?

No. MYIO not seem very safe to us. This is based on our NLP analysis of over 116 user reviews sourced from the IOS appstore and the appstore cumulative rating of 1.6/5. AppSupports Safety Score for MYIO is 33.3/100.


Should I download MYIO?

We are not sure!


MYIO Screenshots

  • myio iphone screenshot 1
  • myio iphone screenshot 2
  • myio iphone screenshot 3
  • myio iphone screenshot 4

Product details of MYIO

App Name:
MYIO
App Version:
1.1.23
Developer:
Valant Medical Solutions, Inc
Legitimacy Score:
32.8/100
Safety Score:
33.3/100
Content Rating:
12+ May contain content unsuitable for children under the age of 12!
Category:
Medical
Language:
EN   
App Size:
34.77 MB
Price:
Free
Bundle Id:
com.valant.patientapp
Relase Date:
03 May 2022, Tuesday
Last Update:
16 April 2024, Tuesday - 21:47
Compatibility:
IOS 15.0 or later

MYIO 1.1.23 Update Note
✱ Version History

We update MYIO as often as possible to make it faster and more reliable to you. - Fixed a bug that caused the app to freeze after completing onboarding - Fixed a bug that would cause the app to freeze after completing a clinical form.

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