Accolade Care App Support

What is Accolade Care? Description of Accolade Care 3910 chars

Virtual medical care and mental health.

*Accolade Care is available to members through their employer or health plan.

If you have not already registered or activated your account, get started at accoladecare.com

**If you have Accolade Advocacy and Navigation services, please use the Accolade app or member.accolade.com web portal to book your virtual care. You will see Accolade Care listed as an option.**

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SEE TRUSTED ONLINE DOCTORS AND THERAPISTS

Get diagnosed and prescribed medications online.

Accolade Care is a leading virtual primary care and mental health provider. Our board-certified physicians have trained at the top 50 U.S medical schools and have an average 15 years of experience. You can see our online doctors via phone or computer 365 days a year, including weekends and holidays for medical care, online treatments and prescriptions. Our physicians can treat over 3,500 medical conditions online and are committed to creating a stress-free environment with positive patient outcomes.

Our doctors and therapists understand the importance of whole-person healthcare – that your physical and mental health are intertwined. From getting to the root cause of a condition to connecting you to mental health support, we’re here to help you get the care you need to feel good from head to toe.

WHAT DOES ACCOLADE CARE COMMONLY TREAT?

Accolade Care offers virtual primary care and mental healthcare for non-emergency conditions. Primary care doctors can help with urgent care, chronic conditions, mental health, and preventive care.

Our licensed therapists provide single or recurring sessions and can work with a primary care physician if a prescription may be necessary.

PRIMARY CARE FOR ONGOING OR CHRONIC CONDITIONS:
• Acne
• Anxiety
• Asthma
• Back pain
• Depression
• Diabetes
• Erectile dysfunction
• Hair loss
• High blood pressure
• High cholesterol
• Insomnia
• Joint pain
• Thyroid conditions
• And more...

URGENT CARE FOR:
• Allergies
• Bronchitis
• Colds
• Dental infections
• Diarrhea
• Ear pain
• Flu
• Headache/migraines
• Nausea
• PEP
• Pink eye
• Pneumonia
• Rash
• Sinus infection
• Strep throat
• Tonsillitis
• UTIs
• Vaginitis
• Yeast infections
• And more...

ONLINE THERAPY
• Anxiety
• Depression
• Sleep disorders
• Stress
• And more…

PREVENTIVE CARE:
• Annual check up
• Recommend and order blood tests, cancer screenings and immunizations
• Alcohol, depression, and tobacco counseling

COMMON ONLINE PRESCRIPTIONS OUR DOCTORS WRITE
• Antibiotics (Amoxicillin, Penicillin, Augmentin)
• Antiviral medications (Acyclovir, Valtrex)
• Antidepressants (Prozac, Sertraline, Trazodone, Zoloft)
• Antipsychotics (Olanzapine)
• Birth Control (Apri, Yaz)
• PrEP (Truvada, Descovy)
• Diuretics (Bumex, Demadex)
• Pain Killers (Naproxen, Voltaren)
• High blood pressure medication (Amlodipine, Propranolol, Valsartan)
• Diabetes medication (Metformin, Diabeta)
• And more...

WHAT IS ACCOLADE CARE’S PRESCRIPTION POLICY?

Our online doctors can write a refill or initiation prescription on all medications not classified as controlled substances for 90 days. It is important to note that our doctors are highly trained physicians and will defer to their best medical judgement during your appointment

HOW DOES A VISIT WITH AN ACCOLADE CARE DOCTOR WORK?

Create an account, select your preferred pharmacy, and at your appointment time, video chat with the doctor of your choice via smartphone or webcam.

CAN MY CHILDREN SEE AN ACCOLADE CARE DOCTOR?

Yes. Accolade Care has friendly and experienced pediatricians on staff. Online therapy is for members 18 years and older.

Email: [email protected]
Web: AccoladeCare.com
For more information, you can visit our FAQ page at AccoladeCare.com

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