4.5
4.5335 star

Total 26 Negative Reviews

WRAL News Mobile App Complaints & User Negative Comments 2024

WRAL News Mobile app received 26 complaints, negative comments and reviews by users. Have you ever had a bad experience using WRAL News Mobile? Can you share your negative thoughts about wral news mobile?

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WRAL News Mobile for Negative User Reviews

Stop spoon feeding junk newsThis used to be my go to app for news. All I want is important headline news and urgent weather- lately I am getting - video alert...entertainment news, political news, human interest stories- I can go to the app if I want to see these- please don’t push these articles as alerts—and some people record shows and don’t need WRAL to tell them what happened on a show before they watch it- turning off alerts- I’ve had enough!.Version: 6.0.3

Fake news organizationYou push leftist agenda. I was a true patron of wral. But the day you are not down the middle of news but you are on one side or straight democrat. Never once have you ever said the president has done a good job at anything. But they have pushed blm antifa and the racist organizations that they can. A black man killed a white kids and they talked about it once but if it was the other way around they would have a month in honor of a thug. You have lost one of your loyal viewers forever..Version: 6.0.21

Overrun with adsYou used to only have to contend with non intrusive advertising such as banners, sponsored “articles “, or short commercials before videos, but now there are full page ads. I clicked on an article and instead got a full page ad... was in the midst of reading another article when it was hijacked by another full page ad..Version: 6.0.21

This is not about contentThis app is very buggy. It has no problem playing the commercials if you want to listen live, but at times it will play the ads over and over again and then quit. I would say about one out of every four times that I start the app and try and listen to the radio station, It actually works. Most other times I have to restart the app two or three times and listen to the same ads over and over again before I finally get to the radio broadcast..Version: 6.0.32

Issues since mandatory updateSince the latest update the top stories section never loads - it just spins. I can read the stories in the other sections, just not that one. Also it seems I only get notifications once I open the app. Hopefully this is a temporary state.Version: 6.1

UselessI’ll give an example. You recently did a story on a Durham high school offering the AP African American Studies course. Not once did you mention the actual reason why the course is controversial. It’s not because it’s African American History. You know that it was the “queer theory” that was surreptitiously slipped in. Did you mention this at all? Absolutely not! Why don’t you do a story on what queer theory has to do with African American Studies?Sexual content of ANY kind has no place in the schools. I can’t trust your reporting of the news. I won’t always know what all you have left out or positioned to support your agenda. Like I said, that was just one example. You have rendered yourself useless..Version: 6.0.31

WRAL biased reportingWRAL was at one time the best local news agency. It’s declined started when they kept reporting through the national anthem at an event in Raleigh. Then come all of the biased editorial cartoons and news reporting. When I complained about it was stated that it was an opinion of CBC, WRALs parent company and that they would continue to put them on their website. I very rarely watch any of the news anymore. I try to catch the weather and that about it as I think the weather team on WRAL is awesome! I hope they change something soon! Because the people running CBC is running this once great news channel right in the ground..Version: 5.8.1

Very bias, emotion over factsI deleted this app as the news story’s titles where so twisted with bias. It was like a emotional child wrote half the standard news and the opinion pieces are always one sided with half/stretched truths. No one at this station could write a fact based research paper at a high school level. Emotions are not facts. I opted for another local stations app and they are more center with how they write articles and I feel they are more fact based and let me decide how to feel. WRAL wants to tell you how to feel. I also grew tired of small matters being over hyped..Version: 6.0.23

Not my “Ho to” news app anymore😖WRAL used to be my “go to” news source every morning for the last few years. Now.... it locks up more than it works!! Don’t know if it’s because it’s not yet fully compatible with IOS 13 on my XR or not but cannot scroll more than halfway before it kicks up and have to close it out. Average 6 times while scrolling. Emailed support and reported it last week but so far no response! I hope they fix this bug soon.... I’m running out of local news sources since WITN no longer works also!! Uggggg.Version: 5.8.26

Forcing viewers to watch WRAL+ instead of live news or previous recordings RUINED the appI’ve been a loyal viewer for decades and loved having the app to be able to watch live broadcasts at 5 and 6 pm when I’m traveling outside the broadcast area, and watching the recent previously recorded broadcasts allowed for pausing and ffwd. WRAL+ ruined these options for viewers, showing way more redundant ads than news, repeated content, no option to pause or fast forward, and no ability to watch the actual live news being broadcast on tv with the anchors we love. Please bring that option back..Version: 6.0.31

Bad appThe development team is very rude and they can’t handle criticism. They refuse to fix bugs and will not listen when you submit a bug report. **UPDATE** They have since removed the bug report button so now you can’t report bugs to the arrogant children who are behind the development of this app. There are more accurate and reliable news apps available, download one of those and avoid this app and other apps from the same producer..Version: 6.1

Technical Errors, Grammatical ErrorsThe articles themselves are full of grammatical and syntax errors, but that’s every local media outlet these days. The most annoying thing is the app itself will give an error message almost every day (cannot load) and when I sent a trouble-ticket requesting assistance, WRAL’s tech support told me to delete it and reinstall when that happens. WHEN that happens? Every time? No thanks, I’ll just read the news elsewhere. (And it happens on three different devices with at least two bars-strength signal throughout multiple updates on two providers (AT&T and US Cellular,) so this is not a device-specific issue). The app is fine when it works, just not sure why It’s such a challenge to use. Another concern I can’t seem to get an answer for is why so many news stories click out to B-side news sites that moments into reading a supposed news story, you get a “You’ve won a FREE iPhone, you have 5 minutes to claim it!” pop up. You have to completely close the app, there’s no way to close the pop up. Seems scammy and frankly, a little trashy for WRAL. I’m surprised they associate their site with clickbait like that. And from the list of stories on the main page, there’s really no way to know what’s real news and what’s not. Talk about “fake news.” *eye roll* C’mon, WRAL, you’re better than that..Version: 5.7.2

Left leaning newsI’m not sure what happened or maybe I just didn’t really pay that much attention but over the years WRAL has become quite left leaning. Not far left just leaning quite hard left. In this day and age of everything from what kind of toothpaste you use (yes an exaggeration but) all the way up to the president. Anything that makes Trump look bad is highlighted. Stuff that doesn’t even matter on ANY level get put out there. Meaningless stuff. And the things that show him in a good light get either looked over or just a blip on the screen. Now I’m not saying I’m pro-Trump on all the things he does, says or tweets but since day one of his presidency its been all you can do to bring him down. IMO. On another note, it’s a shame that the ability to make comments on some articles is disappointing. Maybe you can on social media but I’m not on any of that “crap”. I try to read things from the opposite sides of media like Fox News vs. cnn. Usually the truth lies between the two. My big plea is to report the news and not report left leaning news. That is what I wish for you and ALL the other reputable news companies. Thanks..Version: 6.0.18

Where’s the news story?If you LOVE getting notifications about interesting news stories only to click and never receive then this is the app for you! The app is fine as long as you never expect to be able to actually find, much less read, a news story sent in a notification. I have deleted better news apps for less. I guess I will just turn off all notifications for this app as I struggle to find ways to get me to keep it..Version: 5.8.1

Way Too Biased!I grew up with WRAL. It was always the default TV channel at our house for news, sports & weather. While growing older, I don’t think my political views have changed that much, but obviously we’re not in sync as much as before. I had noticed WRAL seeming to lean more to the liberal side of reporting a few years ago. Not just nationally, but statewide and locally. You won’t notice it as much from the TV station as much as you do the with the website! The website was where I’d go several times a day to check the headlines and weather. Once they started linking opinion stories from The NY Times, it was obvious where the producers were headed. And the political cartoons were always bashing Conservatives in office at every level! Just when you thought they were getting worse, they “partnered” with NBC and took it to a whole new level. Maybe I’m not as “woke” as they think I should be. I find myself streaming more TV and bypassing the political ads now. You asked me to rate the App and here you go. Wanted a quick glance at the tracking of the hurricane. Haven’t opened the app in awhile. I can get along without it..Version: 6.0.18

New format is terrible.The article links are now really large pictures with smaller text headlines. It makes skimming for the articles you quickly want to read more difficult. Take a look at Apple’s news app. Balanced mix of clickable articles and clickable graphics. Cmon WRAL you can do better than this. UPDATE: Developer responded with settings to change this. Much better experience..Version: 6.0.4

Too many notifications, even when I turn categories offIn the settings, I have deselected all notifications for everything except for breaking news. However, I continue to get constant updates all day about traffic, weather, video, and what’s coming up on TV, even though I have turned all of those settings off. This application sendd dozens of updates every day. So I finally had no choice but to turn off all notifications. You need to fix the notification spam!.Version: 6.0.23

Short articlesMore and more often I select an article and there’s the briefest summary, no photos, but I’m supposed to watch the video from the broadcast. I don’t want to watch a video. I want to read an article and look at a few photos so I know what’s happening as quickly as possible. And I the few times there are photos, you can’t zoom in on them. Ridiculous.Version: 6.0.22

App IssueWhat is the deal with trying to share an article? For a few months now, I’ve been unable to share any news stories. Every time I click on the share icon, I’m kicked out of the app. I thought it would be fixed by now with updates but still not. When will this be fixed?? I would give this app 5 stars but this issue is big for me..Version: 6.0.25

App loses audio on my Smart App TvOverall the free app provides enough presentation but its operational usefulness needs updates. When streaming on IPad vs App supported TV the user experience is less than appealing. The IPad experience has no commercials but has less than enticing music. When I stream from my Smart App TV, the commercials are presented with no audio. When the commercial breaks ends, the sound does not return over 50% of tge time. For this reason, I give this app two stars. I am aware this is a free app but there are still some bugs that need to be worked out..Version: 6.0.33

Poorly DesignedI like WRAL News on tv, but this app is very poorly designed and not up to the standards true journalism should be. Too many ads and they are placed right in along with the real news stories with hardly anything to distinguish the two from each other. It should be obvious when you click on a story whether it is news or an ad made to look like one. Also there seems to be no vetting of the ads. Many are for quack products or are just complete misinformation. They really tarnish the reputation of WRAL as a source for legitimate information..Version: 6.0.19

Too many junk notificationsEven though I went into this app’s settings and turned off all notifications except traffic, it still sends me at least three notifications early every morning urging me to watch the morning news and the Today show. So I had to block all its notifications in the iOS settings which is unfortunate because the traffic alerts are useful. WRAL has ignored tweets reporting this problem. Other than that it’s an excellent local news source and a well done app..Version: 5.4.11

PoorThe app is poor, as is the news organization behind it. The stories and headlines are constantly filled with spelling and grammar errors. They read as if written by 4th graders with no proofreaders or editors. The journalistic quality of WRAL has definitely slipped over the years, and content in this app shows it. Also, why does it take 15 seconds to load a TechWire story? And, I don’t like the app taking over my phone by popping up a video window when I try to close it..Version: 6.0.33

Excessive and unacceptable biasWRAL can't even pretend to provide balanced news with the heavily-biased editorials and comics appearing on the home page of their app on a daily basis. After over 40 years of watching channel 5 news, I recently switched to another triangle TV station and have found that I actually like the competition better. And I'm sorry Greg and Elizabeth, but I'm finding their weather to be much more accurate. Thank you for all the bias, it guided me to a better news and weather source. I uninstalled all instances of WRAL news and weather apps across all our devices..Version: 5.7.8

Better than nothingA lot of the news doesn’t get reported for a while after The incident happens, and there’s a lot of things that I see going on that’s never get reported in the news. Especially this app it’s very unreliable in that sense. And don’t even get me started on the traffic for this app it’s pretty much nonexistent there’s back ups and they’re not even reported on this app or it says there’s a back up and is completely clear on the highway. This app is frustrating but it’s not bad if it’s all you have.Version: 6.0.25

Junk notifications and spelling errorsLots of grammatical / spelling errors and TONS of useless notifications, even when I adjust the notification settings. Jesus... ease up on the notifications. And not just the number of them... but also when they come out. Example... get an amber alert notification. About 20 seconds later, I get a second alert saying the child was found. When I find reputable news coverage about it, it shows that almost 24 hours passed since the alert was issued and when it was cleared. Is this just the people behind the scenes blasting alerts just to get you into the app? I also ‘like’ how titles are a little deceptive. Take one that talks about “local landlord, energy firm propose.....” When you click the article, it talks about MAINE. And it’s odd how I download this app and suddenly I get emails to the email registered for the Apple ID from WRAL sports fan... claiming I signed up for sports emails. No. I didn’t..Version: 6.0.16


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