SmartGo Player App ProblemsSmart Go, Inc.

SmartGo Player Problems & Troubleshooting and Solutions

3.4
3.48193 star

Total 114 Ratings

Common SmartGo Player Problems & Solutions and Troubleshooting Guide

You're experiencing issues when using the SmartGo Player app and want to find workable answers to your concerns, right? Those who are experiencing issues on mobile devices running iOS or Android can learn more about possible solutions in this post. The SmartGo Player app's creator (Smart Go, Inc.) is generally the one to blame when issues arise. However, not all bugs in are the result of careless coding. Follow this troubleshooting instruction manual covering both iOS and Android platforms in their entirety. Fix any and all app-related issues, including crashes, failures, lost connections, and failed installations.


  1. SmartGo Player iOS app crashes, not working, errors
  2. SmartGo Player iOS app network issues
  3. SmartGo Player on iOS has black/white screen
  4. Common SmartGo Player issues
  5. How to fix SmartGo Player payment issue while purchasing app or upgrades?


How to fix SmartGo Player app crashes or not working?

  1. First, shut down the SmartGo Player iPhone app and open it again.

    Any hiccups are usually cleared out of the app's cache when you restart it. To force close and relaunch the SmartGo Player app on your iPhone, follow these steps:

    1. You can access the app switcher by making a vertical glide from the bottom of the screen to the center.
    2. Find the SmartGo Player app.
    3. To exit the app, swipe it up. It's the same procedure to terminate any remaining background applications.
    4. The most current updates won't take effect until you restart your iPhone, so be sure to do that.

  2. Install the most recent version of the SmartGo Player iOS app:
    1. Launch the SmartGo Player App Store on your iPhone's display.
    2. Look for the SmartGo Player app. To open it, just click the button when you find it.
    3. An "Update" button will appear if there is a new version available to download.

  3. Removing and reinstalling an SmartGo Player iPhone app:

    Any damaged temporary files or data that may have been the cause of the app crashing or failing to load will be removed when you uninstall the SmartGo Player app from your iPhone. After you have deleted an app, you can reinstall it via the App Store on your iPhone or iPad.

  4. Update your iPhone to the latest iOS version available:

    If the issue is related to a bug in the previous iOS version, updating to the most recent version should fix it. Here's how: go to your device's Settings » General » Software Update.

  5. Other options

    If you're having trouble, please contact customer care by phone or through the website's contact page. Contact SmartGo Player customer support or visit the SmartGo Player contact page to report the issue and get assistance.


  • smartgo player problems & solutions and troubleshooting guide - 1
  • smartgo player problems & solutions and troubleshooting guide - 2
  • smartgo player problems & solutions and troubleshooting guide - 3
  • smartgo player problems & solutions and troubleshooting guide - 4
Common SmartGo Player Problems & Solutions and Troubleshooting Guide

How to fix SmartGo Player iPhone app unable to connect to server or internet connection issue?

  1. Reset network settings:

    Follow these steps to resolve network connectivity issues on SmartGo Player app for iPhone:

    1. On your iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
    2. Enter your device passcode.
    3. Then tap the option to confirm Reset Network Settings.
    4. This action will reset your network configurations and restore the default settings. Your WiFi networks and server settings will be deleted.

  2. Turn off your VPN in your Settings Menu:
    1. If you use a VPN, it might be the issue. Turn it in the Settings app under "General" » "VPN".
    2. If the VPN keeps turning itself back on after you turned it off, go to Settings » "General" » "VPN". Click on your VPN provider and then click "Delete VPN".

How to fix SmartGo Player black screen/white screen (blank screen)?

Follow the smartgo player iOS app crash troubleshooting guide here ▲



How to fix SmartGo Player payment issue while purchasing app or upgrades?

Here's how to resolve any payment issues you may be having: Carefully double-check your payment information (credit card or debit card) and its expiration date. Make sure your bank account has adequate funds in it. Possible reasons why you can't upgrade include not having enough money in your account or problems with the SmartGo Player site's payment mechanism. That's a dealbreaker, obviously, but don’t fret just yet. Wait a little while and then try again.


Common SmartGo Player issues

It's possible that there are more, less prevalent ones, but these were the ones we encountered most frequently. Naturally, the SmartGo Player development team works to address these issues. However, this will only help if the issue is not caused by your computer's configuration but rather a bug in the software itself. The general rule of thumb is to make sure you always have the most recent update on your smartphone. Rebooting the device is a common solution for fixing many faults and issues.

  • SmartGo Player login does not work
  • SmartGo Player hangs
  • SmartGo Player loads very slowly
  • SmartGo Player reduce battery consumption
  • SmartGo Player cannot be opened
  • SmartGo Player always crashes
  • SmartGo Player is not responding
  • SmartGo Player no internet connection
  • SmartGo Player does not load
  • SmartGo Player does not start
  • SmartGo Player is causing errors

Have a problem with SmartGo Player? Report Issue!

You have problems with the app SmartGo Player and you are looking for suitable solutions to fix the errors?

Please wait! SmartGo Player facebook community issues loading...


Why should I report an issue with SmartGo Player?

  1. Pulling issues faced by users like you is a good way to draw attention of SmartGo Player to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a SmartGo Player customer and are running into a problem, appsupports.co might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SmartGo Player.
✱   SmartGo Player Report & Feedback Form
Similar problems with the app SmartGo Player
Magic Tiles 3: Piano Game problems and troubleshooting and solutions
Magic Tiles 3: Piano Game Problems & Solutions and Troubleshooting Guide

How fun is it to capture the most precious moments of the year with a wink of rhythms? Let’s MUSIC your soul with the be...

8 Ball Pool™ problems and troubleshooting and solutions
8 Ball Pool™ Problems & Solutions and Troubleshooting Guide

Do you want to play in the world of pool games? 8 Ball Pool is an addictive challenging game based on real 3D pool games...

Among Us! problems and troubleshooting and solutions
Among Us! Problems & Solutions and Troubleshooting Guide

A game of teamwork and betrayal ...in space! Play online with 4-15 players as you attempt to prep your spaceship for dep...

Solitaire Clash: Win Real Cash problems and troubleshooting and solutions
Solitaire Clash: Win Real Cash Problems & Solutions and Troubleshooting Guide

If you like card games, then you'll love Solitaire Clash! Effortlessly play classic Klondike Solitaire and compete in Mu...

Papa's Bakeria To Go! problems & troubleshooting and solutions
Papa's Bakeria To Go! Problems & Solutions and Troubleshooting Guide

Bake and decorate delicious pies in Papa's Bakeria To Go! -- ABOUT THE GAME -- After missing out on your dream job...

Papa's Mocharia To Go! problems & troubleshooting and solutions
Papa's Mocharia To Go! Problems & Solutions and Troubleshooting Guide

Create delicious coffee drinks and cannoli in Papa's Mocharia To Go! -- ABOUT THE GAME -- Papa Louie has opened a bran...

Papers, Please problems & troubleshooting and solutions
Papers, Please Problems & Solutions and Troubleshooting Guide

A dystopian document thriller. The award-winning, critically-acclaimed border inspector game. _________________________...

The Past Within problems & troubleshooting and solutions
The Past Within Problems & Solutions and Troubleshooting Guide

Note: The Past Within is a co-op only game. Both players need to own a copy of the game on their own device (mobile, tab...

Check Out How to Solve Problems or Issues of Related Applications
Go Books problems & troubleshooting and solutions
Go Books Problems & Solutions and Troubleshooting Guide

Enjoy high-quality books about the game of Go on your iPad and iPhone. Replay moves and solve problems directly withi...

Smart Othello problems & troubleshooting and solutions
Smart Othello Problems & Solutions and Troubleshooting Guide

Play Othello against your friends or the computer. Created by the 1992 US Othello Champion, this is the Othello app y...

SmartGo One problems & troubleshooting and solutions
SmartGo One Problems & Solutions and Troubleshooting Guide

SmartGo One is the only Go app you’ll need whether you’re just getting started with Go or are a seasoned master. Lear...