- 86.9LEGITIMACY SCORE
- 88.4SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
ChargePoint® App User Positive Comments 2024
ChargePoint® app received 48 positive comments and reviews by users. Can you share your positive thoughts about chargepoint®?
Please wait! ChargePoint® Facebook comments loading...
ChargePoint® for Positive User Reviews
✓ Broken app network unavailableI could login via a browser but as soon as that sends me to the app, and I am asked to login there, I got “Network unavailable, please try again later.” Has been this way the past 36hrs. Called support yesterday and was told to “wait 24hrs and try again, and call back if issue persists.” However colleagues with down-version apps were working fine, so I thought it was the app update. Just now thought to turn off my Norton VPN, and learned it was the VPN that was blocking the app. SMH Note to app support: Have customers with issues turn off any vpn..Version: 6.2.1
✓ Must have App for EV owners!ChargePoint is amazing. Being able to quickly find a charging station is only the start. Most times the locations of these chargers are near paid parking that is double or triple the price!! The ability to find parking that also chargers your EV is awesome. The technology is seamless when added to Apple wallet. Simply walk up the the charging station and touch your iPhone to the terminal and BOOM charger unlocked just plug it in and be on your way! Know charging rates vary by location, but just downloading this app to see chargers near you is free!! Give it a download if you own an EV or even if you don’t and just want to see the many locations ChargePoint offers!.Version: 5.74.3
✓ Fantastic AppThis should be the standard for Lvl2 Charging everywhere. There are problems with detection of some Chargers but that happens. Highly recommended especially stations that offer at least 2 hours free!.Version: 6.2.2
✓ Easy to useIt’s the most user friendly ev station and I tried them all. Tap and charge. Easy layout and search function make this app a breeze. All other companies should take note, if u want your customers to have a hassle free experience look at the charge point interface y’all!.Version: 6.2.1
✓ GreatApp is well designed and really easy to use. My only request is they add push notifications for home charger plugin and unplug. And proper in-app feedback instead of a redirect to an unhelpful page..Version: 6.1.1
✓ Best EV Manufacturer’s app seen so far.Used on a UK Instavolt installation. Real time SoC, charge rate graph and charge cost. Also with 3D touch support, nice. Would be good if we could amend the range prediction to our own value. Also shows charger locations etc. InstaVolt supports tap to pay but impressed enough with this app that I’ll use it by choice (which is how it should be)..Version: 5.57
✓ Close to aldiI love charging here it’s so convenient.Version: 5.38.4
✓ Way to go.Not a fan of regular rapid charging but it has its place and Instavolt is my preferred network when needed. It would be nice to see cheaper charging in line with Shell for example but I don’t suppose it will be too long before we see price wars for charging in much the same way as we do for fossil fuel. The introductory free vend was NOT an offer, it was only in place because of problems with software - just to be clear..Version: 5.40.2
✓ Overall Great App for Home StationsThe app works best for home charging stations, but also works pretty good at public charging stations. Able to select your utility company and rate plan, sets charging hours automatically based on your rates, which is really nice. Online help for home stations is outdated, a recent update removed the ability to set correct amperage from the app like online help says you can, requires calling customer service. Installer forgot to set mine to 50 amps before activating and after spending a bunch of time trying to figure out how to change it, finally called customer service to get it fixed..Version: 5.116
✓ Great appGreat app, easy to use. Simple to start and stop charge..Version: 5.107.0
✓ Neat app, couple of problems however.I love Charge Point, great chargers, easy to use, and best of all, right now all my local points are free! Unfortunately the notifications aren't bulletproof yet, and I wasn't notified when a space came free at one location. Other than that, I have had no problems with Charge Point, and hope to see their network in Brisbane grow!.Version: 5.40.2
✓ Great AppReally easy to use and helped with my switch over to electric - highly recommend!.Version: 5.86.3
✓ Great AppGreat App, free electricity and Kms in Moreland areas, super easy to use. Only improvement would be if you could manually indicate on App that you have manually connected and disconnected from Charge points - I use PlugShare App for this, consideration of other users!.Version: 5.53
✓ Great App.Brilliant app, wonderful support team if you ever have an issue. 10/10.Version: 5.36.2
✓ Great App, But Vehicle Database Out of DateThe App is visually appealing and easy to navigate with great charging statistics. However, the mileage statistics (How many miles a charge gave me) is incorrect as my vehicle is not in Chargepoints Database. I have a 2021 Chrysler Pacifica Hybrid that can do 38 miles and they only have up to the 2020 model to choose from when identifying your EV. Since the 2020 model can only do 32 miles total, 6 less, a full charge (1% to 100%) now reports that I charged approx. 26 miles. Even with that math, the mileage is still off by at least 6 miles. It’s good that the power consumption and electric cost estimation is almost spot on but the mileage estimation is useless until they fix it. Knocked off one star for that issue..Version: 5.85
✓ Better then you’re leading ev charging appHonestly I just got my car about 3 weeks ago a did virtually no Reserch before hand on charging ports I now this one one of the first apps I downloaded and I have to say compared to others this one is the best the only downsides I can see to the app/company would be the card cost $5 & some times the map isn’t as accurate as it should be but really what is these days. Good points of the app house a pretty good map out of charge points you can start and stop charging from this app and it works for the most part pay the $5 and get a card to just in case ( like if you’re ever charging you’re car in a parking garage that’s underground you need at least one bar for it to pick up a connection from you’re phone and that’s why having the card also is crucial!!! Good app and it’s free!.Version: 5.18.1
✓ I’m a newbieI was able to sign up and get my 4xe charged at the pump without the help of my grandkids. I found it very easy to use. I use the notify me all the time when a station isn’t free. Looking at my local station and seeing if a pump is available is a great option. I would love it if it could tell me what percent the battery is full as it is charging. I am so impressed that I bought a ChargePoint delivery. Unfortunately I have to wait 5 weeks before it will be delivered. I think this is a great company. I even bought a few shares of the stock..Version: 5.104
✓ Super convenientSuper easy and convenient to use..Version: 6.2.1
✓ Don’t Blink!I have been charging my Tesla at a few different ChargePoint locations for over a year now. It works so well that we took it for granted until I tried Blink recently and a what nightmare that was. That circular indicator on Blink app takes 20 seconds before it starts charging and that opens up race conditions with users not knowing whether to give up and retry. Besides, Blink app goes out of sync when I unplug sometimes and get charged for the duration EV was not even plugged in. Just horrible customer service from Blink as well. They charged my wife $65+ over a 2-week period in Florida and they can’t even explain those charges. Fortunately, none of those issues whatsoever with ChargePoint. Never had a reason to call their customer care. We just need more ChargePoint outreach to private access locations such as HOA communities and multi-unit residential complexes. A lot of them are having nightmares with other vendors and it’s about time those ports transitioned to ChargePoint..Version: 5.116
✓ Mostly good but has some issuesThe most annoying is when I schedule a charge, it keeps telling me in the app that charging is completed before charging starts and even when it’s actively charging. It should at least notice that current is flowing and say “charging”. I can understand it misinterpreting when nothing is charging but once the car starts a charge, it should be smarter. But turns out it’s more agile than the car. It at least updates every 5 minutes. On my home charger on the local network, it should update as soon as I ask status. Public charging, I get it with 5 minutes. But on my charger, I should see status immediately. But otherwise a good app and the mapping is great!.Version: 5.110.1
✓ Widget problemI really like the app and was happy to see an update today. All works well but the widget says no stations within 161km. There are closer ones than that and the closest is 13km from me. Possible problem maybe?.Version: 5.58.2
✓ CarPlayCarPlay interface needs serious overhaul. Mobile app works well enough Can’t use with VPN as it says “the data couldn’t be read because it isn’t in the correct format”.Version: 6.1.1
✓ ChargePoint BravoJ’ai fais installer le chargeur ChargePoint suite à la publication de. La revue consommateur protégez vous qui le classait premier suite aux différents test effectué Des le départ j’ai apprécié le logiciel de gestion qui s’est avéré intuitif et très friendly user. Celui-ci est facilement programmable et vous conseil même des heures de charge qui seront à coût réduit selon votre fournisseur et votre région Vous serez en mesure de programmer le moment d’activation de la charge et la fin de la charge. J’adore mon achat et je le recommande à toutes et tous.Version: 5.118.1
✓ Great app but.....Alexa still doesn’t work in the UK! I wish there was multiple charging schedules. As someone that uses the Octopus Agile tariff following wholesale electricity prices the cost of electricity can vary throughout the day. It would be great to set multiple times when the charger starts and stops according to my preferences. Please can you add this?.Version: 5.55
✓ Very Useful Management tool for EVCharge Point has provided a useful suite of functions for helping me manage the charge in my LEAF battery. First there’s the no-nonsense data collection at the charger (with my home charging integrated with public charging data). Everything’s accounted for in terms of kWh, which allows me to mentally compute usage reflexively since I know my battery capacity in kWh. The presentation from a central software/hardware platform via the app provides ready perspectives of current charging, monthly totals scaled by cost or energy or distance, and monthly trends for the duration of my relationship to Charge Point. The app makes this user so happy because it so effectively limits “range anxiety”..Version: 5.110.2
✓ Gets the Job Done But Couple of Wishlist ItemsApp UI is great. Simple, effective, easy-to-use. I’ve never had an issue with connectivity or any frustrations you typically get with an app. My couple of wishlist requests are that 1) there was some sort of indicator for chargers that are not available to the public. It takes a bit of time to open up every single location and sift through the tips to see if I can even access a charger or if it’s behind a keyed gate, only for employees, etc. 2) I’d love if there was also an indicator for chargers located in free vs. paid parking garages. Paying $1.50 per kWh isn’t too bad but when you’re also charged a $5 minimum for parking, petrol instantly becomes the more cost effective method of fuel. Both of these would save time and really improve (at least one user’s) experience!.Version: 5.83.2
✓ Great app and simple to use chargersExcellent level2 chargers in convenient locations. Easy to use. Lots of free charging in Qualicum Beach and some in Parksville BC. Really like the monthly totals under ‘activity’. Noticed that the plastic clip latches are often broken. Maybe move to metal clips? Thanks ChargePoint.Version: 6.1.1
✓ User FriendlyThe app is easy to use and very user friendly. Providing needed updates and locations for level 2 charging nationwide. My go to charge app after my Tesla portal..Version: 6.1.1
✓ So so simplyDoes exactly what it says on the tin!!.Version: 5.97
✓ AmeliorationDevrait prendre le prix en charge directement de la region utilisée exemple suivre les prix dhydroquebec.Version: 6.0.3
✓ Apple Watch supportApp is nice, but would get a 5 Stars if there was support for the Apple Watch to pay. Update- It does actually support the Apple Watch…but it actually easier to use the phone. After I’ve used my watch at the same spot and selected the same card, it should present that card, instead, I have to stroll thru all my cards to get to ChargePoint…so it’s easier to just tap the phone on it and the ChargerPoint card comes up. I want to open my door, double tap my watch as I exit the car, tap my left wrist on the charge station, as I position my right hand to unlatch charge cable..Version: 5.81
✓ Hawaii vacation (Aulani)Service was very easy and simple to understand. Installation and registration was smooth with no mishaps.Version: 5.116
✓ Always WorksGreat. Easy to use with app or card. Nice free charge introductory offer.Version: 5.37.2
✓ Would have been 5-starsGreat app, but it would really help if the user could input his own cost for kWh. Hydro prices in Ontario Canada vary depending upon a number of factors (smart meter, time of day) -it’s easier for the home owner to keep up with hydro costs. Please give us the option to do so in your next update..Version: 6.0
✓ Awesome app for EV ownersChargePoint is a great service and they did a great job with this app—so much so that I bought a home EV charger from them. The app makes it pretty easy to find and monitor charging stations, which has been essential to me as a Tesla owner in a locale without superchargers. The home charger integration works seamlessly allowing you to control charging times and even choose from multiple utility rates (or set manually) to track spending. The one thing I would like to see is a way to add charging locations, or at least suggest them. This may be difficult since it will require moderation but I think the community could use some. For example, there is a charging location that has been on the map for at least a year that is no longer available. Granted, it was out of the CP network, but I can’t even flag that it’s gone..Version: 5.86.3
✓ SuperFonctionne très bien.Version: 6.1.1
✓ So simple and intuitiveLove it. I’m not one for having to read up on how to use something and the app allowed me to just have everything obviously and intuitively with a simple tap..Version: 5.81
✓ Love it!Simple and useful. Love it.Version: 5.119.0
✓ Awesome Product.Happy with my choice. The home charger is amazing. The app is slick all the information you need as an EV owner..Version: 5.118.1
✓ It worked great!I took the opportunity to use the charge point app the other day, I had driven my EV car to Baskin Palmer Eye institute in Miami on 95 from Pompano Beach, I arrived with just 45 miles left on my Nissan Leaf. I took out my phone and the charge point app and pulled up the list of available charging stations closest to me. The location came up on google maps and made finding the charging station super easy, I had never used one before so I was surprised even though it was a free charge station I still needed to hold the phone up to it to unlock it. I figured it out? It was super easy and charged up enough while my dad was in his doctor appointment to let us go to breakfast f snd get me home , with 30 miles left. Thank you, great app!.Version: 5.77
✓ HappyOne issues, solved..Version: 5.119.0
✓ Every EV Owner Needs This App!I’ve only had an EV for a month but ChargePoint has been a very useful app I use several times a week. I live across the street from 4 free public EV chargers provided by National Grid (Massachusetts) and ChargePoint. I decided to not use a physical card and have been using the app to display the chargepoint credentials on my iPhone and then present the phone to the card reader. It works perfectly every time. I also like how it notifies me via push notifications when my car is fully charged. I can view each time I charged my car and it tells me how long it was there and how much energy was transferred. I am loving the whole EV experience with my Tesla Model 3 right now and the chargepoint app helps add to the awesomeness !!.Version: 5.67.2
✓ ChargePoint Charging ChampionVery easy to use. Just scan card and plug in. Live charging status on my mobile is a great service. Hoping to see more ChargePoint stations in the near future. I will shop where they are installed..Version: 5.33.0
✓ Electric VirginSo got a 2023 Chevy Bolt EV rental and had to figure it all out at 1 am. SUPER easy app. Tip - place where I worked had FREE employee charger. I didn’t know it was free until I hooked up. Also, apparently these employer stations do not show up on any search map/filter, you just have to know about them…or maybe drive through a few local employers to find one. I’m just saying it worked out for me so I could charge up the rental before a 6 am flight while I napped as I’m not sure what exorbitant fee the rental company would have added to my bill if I was not filled back up at return time. Also, LOVE this Bolt EV.!.Version: 5.119.0
✓ Rubbish appI can never get into the app. Error 403. Can’t reset because doesn’t recognise me email..Version: 5.97
✓ Missing Kona EV Ultimate 2023?What are we supposed to select..Version: 6.1.1
✓ Excellent appsI’m in Toronto, Ontario, Canada area. So far it’s the best apps for electric vehicles. It’s simple to use and more precise than the vehicle apps on charging status. It also saves me time and money looking for free charging stations. Highly recommended!.Version: 6.0
✓ Best EV charging networkChargePoint has the best EV network and best app out of all the competitors I’ve tried. Their stations are reliable, prices are always set at a reasonable rate, and the app just works really well without any bugs or glitches. Adding ChargePoint to my iPhone wallet is convenient as well, I can just use my watch to start a charging session without getting my wallet or phone out. The only request I have is to either make the iPhone app installable on Apple Silicon Macs or make a MacOS native app so I can use the app on any device. Otherwise, keep up the great work!.Version: 5.83.2
😕 ChargePoint® Negative Reviews
