4.5
4.59951 star

Total 108 Positive Reviews

Rakuten Viber Messenger App User Positive Comments 2024

Rakuten Viber Messenger app received 108 positive comments and reviews by users. Can you share your positive thoughts about rakuten viber messenger?

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Rakuten Viber Messenger for Positive User Reviews

Camera problemIt seems that you have problems with a frontal camera in the program. Fix it because it looks like a mirrored when I turn phone right camera shows me opposite side. Fix this bug please..Version: 14.9

GreatI’ve been using viber for years. User friendly. My mum is 87and she uses it all the time and it is the main way our family keeps in touch..Version: 14.2

Fantastic ViberI love Viber it’s and amazing app you can play games while on call with someone and you can send pictures and videos up to 5minutes you can go off the app and go on another app while on call but you can’t make a video or picture on call but I love Viber so much and I recommend you guys getting it it like WhatsApp but better.Version: 15.4.0

Love it!We use Viber to keep Our family & friends together We can send pics, jokes and info.Version: 16.5.2

ЗаблокировалиМеня заблокировали просто не справедливо!!!я пользуюсь уже очень давно и это не припустило!я очень огорчён так как часто пользуюсь по работе и общаюсь с родными и близкими людьми!и приходит ответ что разблокировать не возможна!!!как так??я просто очень расстроен…...Version: 22.2.0

Last update makes secret chats not so secretUPD: the issue has been fixed, thank you! Guys, your latest secret chats change is a miss. It makes using it less convenient AND less secure. Now, when you enter your pin in the search box it’s showing you the list of secret chats, then, to go to a particular chat you need to enter your pin again! What’s even worse, if you close the app with the secret chats screen showing and then reopen it, it still shows your secret chats and your pin is still in the search box clearly visible! Please revert to the way it used to be, it was great. This is not working..Version: 20.2.1

Ringing is activated in the setting still it has no ringing sound most of the timesSometimes for local calls it is poor. I mean without any reason it will be disconnected and you have to end up the call and give another ring as a solution. Also most of the times you just see the mobile flashes for a moment instead of hearing the call ring. It is only my problem with Viber, but it is common in our area. That is why we have to change into whats up if the other one has this application..Version: 14.0.1

Oldest and closest friends.Thanks Viber for enabling the private group chat with my four oldest and closest friends. Thanks for a none intrusive service. We have shared so much over the years and our Viber chat became more important than ever during Covid 2020 lockdown. Definitely brought 5 good friends who are busy and in different parts of the world closer than ever..Version: 18.2.1

Viber communicationFor Long time I used to use viber for communicating with my friends and families overseas and locally. The reception found to be very good clear and can have lengthy conversations uninterrupted. Thank you Viber creators for your excellent service. Good luck for the future of your service. 👍😊 Thank you for giving us such free service!😍❤️😊😄.Version: 19.5.1

Add lock screenSince Viber is a messaging app you should also add a lock screen to have more privacy. Other apps are doing so. It would be great and I will change my review to 5 stars. Thank u!!!.Version: 12.2.1

Wonderful site to communicate to the worldI have friends all over the world, thanks you for this great site!! I uninstalled my Viber account coz it’s not working! I cannot reinstalled it coz on the complaint information I should not put zeros on the phone information but my phone numbers doesn’t have zeros so I can’t submit my complaint. I need help! Thank you! Thank you for your quick respond. I did follow all the instructions but still can’t reactivate my account. Please help! Thank you! Thank you so much for fixing my Viber account. After months of not having it, I finally have my Viber account back! And all my contacts and conversations are back, too! Wow so happy!.Version: 20.0.0

No notifications I have incoming messages.I love Viber it’s a great app for communicating with ppl. I have been using Viber now for close to 8 years and up until the last few months I had no issues but for some reason the app has quit giving me notifications of incoming messages. I don’t know I’ve gotten messages until I open it up. Never had this problem before. Most of the time I have to leave it open to receive the messages but I don’t like doing that because someone may think I’m online when I’m actually working. But now it’s not even giving me notifications when the app is open in the background. I really wish y’all would fix this problem. Especially since I’m apparently not the only one having this issue..Version: 19.1.2

Fix the last update. It is broken!UPDATE: I’ve been contacted by support, it seemed like they really care to fix the problem. With new update my Viber is working without any problems. I really hope that they will not have any problems like this in the future. So… because support contacted me within 24hours, because they tried and care to resolve problem I changed my review to 5 stars. I’ve been using this app over 6 years. I was even recommending it to all my family and friends. It is awesome, fast, never any problems with audio or video calls until the latest update. Since I updated it to the newest version it went down the hill. App start kicking me out, then it finally stopped doing that but then it start freezing. It froze for few minutes and then crash. I can’t do anything. I can’t back it up, I can’t report a problem, I can’t contact support… Nothing! I even tried removing the app and downloading it again. Even that didn’t help. It is so frustrating! I saw in the comments that I am not the only one with this problem. I really hope you will fix this problem soon..Version: 17.8.0

Love it!Love Viber. Been using it for about 10 years now to send messages and photos and videos to my family overseas or when I’m overseas, and it just gets better and better. I’ve used it to ring and talk to family from overseas too and it’s never failed me!.Version: 19.5.1

Keeping in touchWe have used viber fro several years and it’s an excellent way of keeping in touch wherever you are, especially overseas..Version: 17.9.0

Frustrating crashing glitchHave been using Viber for years but recently it keeps crashing every time I open a message. The app is up to date but it’s seems like there is nothing I can do to stop it crashing except keep opening the app until it stops crashing..Version: 19.1.2

Really good app!I have been using this app for over two years now and it is excellent for talking with my relatives on the other side of the world. It’s also really nice there is a translator so that my family that doesn’t know English can easily translate my messages. The stickers are so cute and fun to use as well. The only reason I didn’t give it a five star is the video quality. I understand that I’m talking to people on the other side of the world and it might be hard to deliver good quality, but I hate when I’m video chatting with somebody and it just goes all blurry and pixelated or just pitch black, even when their video is on. I would definitely give five stars if it had better quality though!.Version: 10.9.3

Viber the KingBetter than any other.Version: 14.7.1

AWSOME!So many awesome updates and my number one app to text people. Highly recommended. 👍👍👍.Version: 18.2.1

Notifications have not worked for a monthI have been a Viber user for many years. Have always preferred over other messaging apps. However for over a month now, notifications are only occasional. Generally have not been getting any, more often than not. Since the most recent update, now there are no notifications. It’s not my phone settings. I can’t continuously open the app to see if there is a message. The entire convenience and pleasure I found using Viber is rapidly eroding. Please address and fix this issue..Version: 18.8.0

Too many unknown groupsI am being added to too many unknown groups that are sending lots of messages.Version: 18.8.0

Lost notification alert of a message receivedDid an update and now I don’t get any notification when someone has sent me a message unless app is open. This happens mainly when not connected to wifi.Version: 14.1.1

Best appI’ve been using viber for years. Never had issues but then I don’t download all the add ons which I think have created problems for some. It does the job I need it to do perfectly..Version: 20.6.1

HackersHackers are everywhere!.Version: 22.0.0

Great appOne of many chat apps I use depending on who I’m chatting too. It’s a nice app. I did have a problem being bombarded by spam and mentioned that in a previous review but the developer responded and told me how to stop others from adding me to groups. The default should be just contacts rather than everyone though as it’s a perfect candidate for abuse..Version: 18.1.0

Viber is a pretty good appI only rated 4 out of 5 stars because sometimes the call quality is bad. Some days it’s great and other days. It seems the weather dictates how it works. If it’s really windy out it seems to struggle with a home call. Lol. We joke and say it’s a good viber day or a bad viber day based on the call quality. But the messaging app is awesome and I love how I can text my friends any where in the world free. I have friends in the Uk, Spain and Australia and we can message back and forth like we are on the same city. Pretty awesome and no long distance fees..Version: 19.5.1

Nice serviceThanks a lot for the app.Version: 22.2.0

Great ApplicationThis app is number one, much better then any other on the market. Please ignore the reviews under 5 stars. Best app ever. Unfortunately is not very popular like WhatsApp in the UK, but it’s only because people are not used or maybe they are scared of the changes. I am a WEB developer and marketing expert and this app is highly recommend.Version: 20.6.1

Viber's too good to be trueI have been using Viber for a good numer of years to reach my relatives across the tropical line & even in the Northern & Southern Continents ...isnt this Awesome!!! What is AMAZING is there are no hassles w extra payments on my phone bills!!! May you continue this v efficient service to people in the world over!!! Gratitude & love to all in viber from the Management team & all the staff!!! God bless you all !!!.Version: 18.2.1

This is a very app messaging tool even on my iPhone 12 Pro Max.I am very impressed and the language translation in Viber is super brilliant. Way more cool than using primitive and rather dated WhatsApp. WhatsApp should not even be called a messaging application. Far too slow and not worth the overrated comments it is getting. It is super slow in 4G and in 5G is like using even slower 2G snd 3G. Well done Viber for cutting above it’s own weight in performance. I will recommend it to anymore in the world..Version: 14.6.1

New update will not allow 4G connection.I updated this last week on my iPhone X. It now will not connect to the servers unless I turn off the 4G and use 3G instead. Which is a pain switching off 4G to check for messages, seeing as the notifications of new messages no longer works on the app. Oh and thank you and congratulations for adding advertising onto the screen every time I open the app to check for messages that I may or may not be receiving. Sort it out Rakuten!!!.Version: 13.1.1

Gone but now backI have had this since the beginning updated it yesterday now wont let me in says my phone number is spam I am so mad how do I get in touch with all my family now we all have Viber looks like we will have to get what’s app so happy got it back was this a April fool joke never mind it’s back thank you Viber JO.Version: 19.7.1

ViberGreat system to call over the internet makes keeping up with overseas friends easy.Version: 19.5.1

A very useful, well-designed tele-appIt has remarkably good sound quality. Better than SKYPE. And quite easy to use. It's nice not to use phone minutes up. Does it work internationally? The auto-listing of VIBER users in one's phone book is a great plus. A manual, explaining how it works and how best to use it would be valuable. No app is totally self explanatory. A very good addition to my telephone bank of programs. It would be valuable if when in another program and VIBER rings that you can directly go to answer the call. Right now it appears that multiple swipes or selections are necessary..Version: 21.2.0

Sign inHi there I use viber a lot and it is a great way for me to contact my friends and family but I really wish there was some we could sign in with a user name and password (or some something along the lines) or just sign in with email because one of the reason I use viber is because my number dose not work so I can’t actually log back in to my viber account again.Version: 15.6.0

AwesomeI don’t know what some of these people are talking about, I’ve been using it for over a year and never had any problems. I love that it’s extremely clear and will even give a warning if encryption has been tampered with to either party. A solid app with fantastic features. Also way better than Whatsapp which is not user friendly to use especially if you’re a new user and just owned by facebook anyway so you can forget any level of actual privacy there even though they sell it as supposedly being that way..Version: 12.0

Great appI use viber regularly on my iphone for keeping in contact with my family who live overseas. It does the job very well. Only one minor irritation is when I receive a mobile call or facetime, i can’t dismiss the call without viber turning off video, so everyone on the viber call needs to turn their video on again...Version: 19.4.0

I had a small problemMy viber worked perfectly fine until today I tried to tex my friend but every time I tried going on viber it kicked me out and would not let me use it I had deleted it and re download but it didn’t help so I powered my phone of then turned it on and tried again I also closed all my tabs I am not sure what to do any more I don’t know how to fix it.Version: 13.2.1

Best appI love viber as it. Allows me to keep in touch with my family worldwide. Thank you viber ..Version: 21.9.1

Viber CommunicationsI love using Viber and we have several family groups to stay in touch!.Version: 21.9.1

Viber won’t unblock my mother’s account after promising they wouldMy mother’s account was labeled as spam by the system because she sent a copy-paste message to several of her contacts. After explaining the situation to customer service (had to message them 5 times) they said they would unblock the number within 24 hours. After those 24h passed, my mother still can’t log in to her account and when I asked customer service again they sent the same generic message that the number is blocked because the system flagged it as spam. So one star because of false flagging and horrible customer service..Version: 20.3.0

WordleI wake up each morning and do Wordle. Sometimes I can complete the word then or I go away and come back and complete. My wife, our daughters and many friends do and enjoy the challenge of doing Wordle. Thank you for letting people from all countries being able to wake up and do Wordle..Version: 20.0.0

Developers aren’t honestI recharged with $ to make international calls. After recharging I was meant to receive $.99 cents for calls. I was given $.97 insted. I then made a call to Australia for 17 min @ 2.3c minute. Again they pinched a few extra cents Not an honest app and won’t br using it anymore.Version: 12.4

Saving TikTok videosHello Viber! I wanted to ask if it’s possible when saving or adding tik tok videos to viber- is it possible to Save the name of video too? all the videos when saved say TikTok and when searching… gotta open each one to find the correct video I was looking for!! Would be great and save time if this can be done🙏😍.Version: 15.9.0

Much Better!It’s been a while since I’ve used your app. You made some serious improvements in the meantime! Well done! The one thing I’d like to see you do is make it so audio messages auto play sequentially in a message thread after hitting play on the first one. Voxer did it first, but was unreliable. Recently, WhatsApp started doing it. If you add that you are definitely better than WhatsApp! Your “secret thread” and notifications when someone takes a screen shot and the auto self destruct is excellent! Can people adjust the timer, like Signal? I haven’t finished playing with your app, but it looks like you’ve done a lot of work. Good job, thank you, and keep it up!.Version: 10.4

Viber is usefulViber is a useful app for groups. We use chat and the phone to confer. Had some difficulty joining phone conversation so please simplify instructions. Please keep app free of charge and protect privacy of users..Version: 15.8.0

THERY GOOD!!!Viber is a great app. You can send messages and stickers that you have downloaded. Talk to anyone that has viber!!!!!! 🥰👍🏻 You just have to press on the person you want to talk, to Type a message press Type message at the bottom, to send a sticker press a teddy bear, to send a gif press a square at the bottom, to make a call press the call button on the top right corner and to make a video call press a square with a triangle next to it. You can even make groups with people and make calls with up to 20 people! 💖 👉🏻..Version: 13.4

My review of viberI think viber is a great app but I do have some complaints and some suggestions. If you are a busy person you can save reading my detailed review and read my short one right here. I am complaining about adverts and shortage of filming on the filter photo/video thing. My suggestions are that it should have something like a TikTok now and something like a Snapchat spotlight. My first complaint is that adverts keep popping up on it and I constantly and I have to delete them because they are completely irrelevant. My second complain is that you only get to film on the sort of filter video thing for 5 minutes, this is a tiny thing but if changed can be major. Onto my suggestions for this app. My first suggestion is that I think it should have something similar to a TikTok now. I think this idea is really good because you get to see both ends of the camera which I think is great. Another suggestion I have is to make a spotlight like the one on snapchat. I believe if my suggestions are done this app will become really popular and also appeal to the younger generation. If you agree with me please write a review similar to mine and make this app 100% better.Version: 20.1.0

Message delayAlways been using viber for 9 years. Now recently updated and the app is slow. I dont receive msg until i open the app and it happens everytime. I dont really know what happen to the viber at the moment if it could be fixed would be awesome. When i am using a video if i need to type and send message to someone i have to go back and swich on video mode again and the other person also has to do the same thing which is very upsetting compare to other app out there have facility. Cheers!!.Version: 13.0

Viber not working over data planI have been using Viber for several years now and did not have any problems with connectivity. Lately, I can still use the app over Wifi but not over mobile data. I have reset my phone and uninstalled/installed the app several times, still app is not working when used over mobile data. Any tips/ solution for this problem?.Version: 13.2.1

Sunil chandI sunil chand giving five stars…(1)I love talking on Viber very much.(2) every needs for me is free (3)save lots of my requirements like video,Bible scripture,notes all types of information can store. God bless keep on updating we love it you are number one in everything. Hallelujah amen 🙏.Version: 16.5.2

Was good, now having problemsI have enjoyed using Viber for years. As of recent though it is not allowing me to hear my messages voice messages nor see pictures or videos. I get this message that pops up that says Viber does not store videos or messages for a certain amount of time. Well, I can’t even hear them even moments after they pop up. My very techy husband has gone into the App trying to fix it. It is very irritating especially during these times of war and wanting to communicate. I had to switch to another app. I am hoping Viber can take care of these issues because I have been very happy with it for years. I just cannot see a reason for this..Version: 17.0.3

Display issues IOS16 ViberHi, the app works really well and I’ve used it a lot for years. Only problem I have now is after upgrading to IOS16…Contacts names in message threads are lower down, which now makes it impossible to click on their contact info..Version: 18.4.2

Amazing*****With Viber, there’s privacy, compared to the other Apps that don’t have much options to suit everyone’s preferences. I can easily get in touch with my Family with no fuss. It’s awesome, wonderful, creative, and most of all, it’s secured. Long live, Viber! Thanks Guys!❤️.Version: 22.3.0

We love it!It’s great for international texting and calling. Audio and video are mostly excellent. For group calls it’s great except there is a limit on number of people (20) and for texting you are unable to make some words in BOLD unless you have a font App. Texting is also limited per send. You would Need to create another text if you’re sending something long. I love that you can EDIT what you texted! But you cannot insert pictures in between text messages you’ve already sent. I’m also happy that you clear all texts or clear individually. The one BIG issue I have is that one time I called someone and all of a sudden while we were talking 3 more individuals joined the call without us inviting them! It was AWKWARD! I would have given it a 5 stars if not for that issue!.Version: 13.4

ShaunThe best chat site with secure settings and location options. It’s very refreshing to be able to get support from an actual person who listens and acts well done Viber. I have used Viber for years and would recommend it to anyone it’s a 5 star app..Version: 17.0.1

Viber keeps closingHi there Something is wrong with my viber app as soon as i open the app it shuts down i restart my phone but didn’t make any difference i even uninstalled it and reinstalled it again and its doing the same thing Can you please help ?.Version: 13.2.1

IncredibleI give this app a rating off 100 out of 5, because this app is a really good app, i think its a safe app, u can choose to have ur online on or off and can the read on or off as well, i have had this app for six years, and i use this app every single day. Its a very good app..Version: 16.4.1

Not working on 4G cellular dataSince the most recent update the app stopped working on cellular data. We have viber on other devices in the family that devices are not updated to the latest software and viber is working fine on those devices. Please look into this asap. I’ve just seen other users still suffer from this problem. I also can confirm viber won’t work on 4G but 3G..Version: 13.2.1

Can’t search texts within a chatI have been using viber since 2011. But everytime this thing irritate me the most which is i cannot search texts within a chat. There is a search option but it’s not inside a particular chathistory. If someone wants to find a text from X’s chat history, they need to go to list of Chats and search the text. this is wrong. why would i want to search the text i made to X from W, Y, Z etc chat history it doesn’t make any sense.Version: 16.7.3

Great app but recently stopped workingThis has been a great app for years but recently my app and a few friends/family have been having problems receiving messages and getting notifications until we open the app up..Version: 17.0.1

Too slowI have a important call from my dad and it not showing up that time and I got a lot of screaming from my dad then after that it showing up😡😡😡😡😡😡😡.Version: 14.4.2

It used to be very good, now it freezes very badlyIt used to be very good, now it freezes very badly.Version: 16.5.1

Probably the best messaging appI’ve been using Viber for around 3 years and my mom was using it for like 8 years and it’s incredible!Its not complicated like some other apps, t’s easy to text, hide contacts, delete contacts, and add. I also love the fact that you can change the noise of the messages. And you can create your own sticker pack, like that’s amazing! From the first look you can see that whoever made this app has put lots of effort into this app 🤯. Also very easy to change you avatar. I’m obsessed with this app 😍. Keep up the good work 👍❤️.Version: 15.1.0

The joys of using ViberI’ve used Viber for a lot of overseas calls and to keep in touch with family wherever they may be sometimes I’ll do video chats and it’s really good to see our family and friends virtually Thank you.Version: 20.8.0

ManieThis App works very well and clearly and allows me to communicate with my friends and family here and overseas with no problems whatsoever, and I feel secure that my communication with them whether talking with them or sending them a message is secure. Excellent App..Version: 20.7.0

Very clear phone callI rarely write review app especially there is a charged :). However this app is so good. $10 per month to call oversea unlimited 60 countries with very high quality call is worth to write a review. It is worth $10 a month to contact your family and friend in 60 countries. And also thank you for the free call as well. :).Version: 17.0.0

ScamsThe app is great however there has been a Vodafone scammer coming around with the name v* saying you have won something..Version: 14.0.1

Love ViberI like to use viber.Version: 19.1.2

Love Viber but lately started having problemsI love how Viber works!!! How you can scroll thru the audio and save videos and forward them. The only problem I started having (I don’t know if it’s just me or if anyone else is having those problems) where the video is playing but there’s no way to save that video :(. It’s the app we use between our family and where we share pictures and videos and usually I would save them right away and unfortunately lately I haven’t been able to do that :(. That is why I gave it 4 stars instead of 5. Before when I was able to save them it was 5 stars.Version: 16.7.3

Viber ServiceExcellent service and never fail or disappoint..Version: 18.2.1

5 star reviewViber is the only best app it’s really good to text your family and friends to talk to and it’s really fun because you can make a sticker of your self thank you so much for making and sharing your app it’s truly amazing.Version: 21.8.0

Photos don’t show or openSome photos dont open or show, as my brother send a photo of his iPhone ios upgrading, it shows blurry and some photos just shows only gray colour. Other than that it is one of the best apps i have ever used. Btw it happened after i delete viber and reinstall it. Because I rest my phone Thanks.Version: 12.9

Love it, just 2 things…-Please update the app so that it is fully compatible with IOS 16. I have noticed the individual chat settings are not responding since I updated. -PLEASE PLEASE PLEASE get rid of the ‘heart’ button next to each individual text, it really crowds the screen and I find it visually annoying as personally I don’t really use the feature..Version: 18.4.2

Thank you viberThank you so much viber this is better than everything 🤘🤘.Version: 17.9.0

The best for connecting with families and friends.I’ve been using this from 2012 and for me it’s the best social messaging app. I had started using Viber for calling my friends as it allows high quality voice calls. At that time there was not so many options and I used to find most of my friends on it. However, time has changed. Lots of apps nowadays gives lots of offers along with high quality voice calls. As a result, most of my friends stopped using Viber and adopting other apps like WhatsApp, Messenger and imo. Still Viber is my first choice but sorry to say I find myself all alone on this media. So I reckon Viber’s developer community should do something about this. They should work to bring some new facilities that no-one offers and should change their advertising approaches. Thank you..Version: 11.5.1

Love 💞Love this app I think it is a great way to communicate with friends and family could you add an option to sign out and maybe some games that you could play with your friends and family overall I think this is a great app 😀.Version: 16.5.1

Now blocked for no reasonI have used Viber for many years, then all I f a sudden they have blocked my account for apparent spam, all I do is use it to chat to family and friends. I can’t even get their customer service to assist doing anything at all to help. Leaving bad review as a last ditch effort to get help..Version: 18.5.1

Not getting messages real timeI am not getting messages real time. I will only get them when I open the app 🤷🏻‍♀️.Version: 12.1

ReliableI really love using Viber since it is the most widely used app by my friends and so reliable. The video quality is great with no glitches none whatsoever. Wish you enjoy it too..Version: 22.3.0

Online Status Not ShowingDear Viber Admin After updating to iOS 16 public version software also updating app to latest version on my Viber chats the contact name is half hidden, also it does not show online status and when I try to tap on chat name to go to user profile info it is stuck please fix that thanks.Version: 18.4.2

Best app everViber is so easy to use and keep in touch with family and friends, I find it far superior to other messaging apps, and 100% satisfied.Version: 18.8.0

Excellent appStarted using Viber since it was released. Stickers, audio and video call, high quality photos sending services, Viber notes, translation of languages, dark mode, logging out the devices when registered another devices with same phone number, end to end encryption conversations, integrating Viber phone call with iOS’s built in calling experiences, passcode lock, Face ID and finger print lock to app, use less data and then in recent updates, Viber channels like telegram, Viber group, are best features of Viber. Enormous background wallpapers for conversations, chat are amazing. Good luck Viber. Gave 5 stars. Official support in Myanmar also worth of big thanks ..Version: 18.8.0

Awesome appAwesome app, especially if you have out of credit on your phone. Good for emergencies when you need to stay in close contact with family and friends..Version: 14.7.1

Useful app allowing me to stay connectedIt’s overall a good app, however, in the past couple of weeks, if not months, a bug was introduced where one would get the “Typing…” indicator even if the other person is not really typing anything. I also don’t see many (or any) user-facing features that have been introduced recently, apart from the Ads and some useless for me notes (I think, I have since deleted these). Not sure what the team has been working on, as new updates don’t seemingly bring anything new, while existing bugs either remain unresolved or take too long to be fixed..Version: 21.3.0

Slowly Going DownhillUnfortunately, Viber used to be an excellent app, however I (and many of my friends/colleagues) are experiencing issues where messages do not get delivered in a timely manner. Example: A friend sent me a message at 8:30am.. I actually received in at 11:30am even though I was fully connected to wi-fi and all the notification settings are enabled. No relies from the seemingly non-existent “Customer Service.” Looks like I will have to slowly transition to another service..Version: 11.0

Notifications don’t workGreat app but what’s the point of having a chatting app that doesn’t give you notifications unless you open the app… Hasn’t been working for 2 months now.. 3 updates since and no different… PLEASE GET IT SORTED ASAP.Version: 18.7.0

Viber resolves my issue of showing Viber contacts on my ios Share optionIOS - 13 has this feature of share sheet showing recent contacts from iMessage and Airdrop, but looks like Viber shows my most recent Viber chat contact as well in that option which was bothering my privacy. I reported this issue to Viber through their Feedback option in May 2020 and they fixed and resolved the issue for me in June. Thank you for being customer centric. I don’t see that option to share with my Viber chat contacts anymore..Version: 13.3

5+ Years Happy Viber UserI’ve been using Viber for over 5 years. I have tried other apps during that time and some have come and gone, but I still like Viber. One HUGE thing that viber has over WhatsApp is that Viber allows you to make private when you are online using it. You can not hide when you are online in WhatsApp and that is very awkward. For instance when you tell someone you are tired and want to sleep but really want to end the chat to chat someone else. They will know you are still online and not sleeping. And many other scenarios..Version: 15.4.0

Great but...Great app but there is no way to save the little video messages onto my device outside the app. Would love to save some of the cute messages from my niece. Please make a way to save the video messages!.Version: 10.8

It’s good but…This is very good but today I went on and it kicked me out I deleted it and it’s not letting me do it please help I really like it.Version: 15.9.0

NEVER AGAIN!!I used Viber and rated it 5-Star all time. This was until recently when I found I could only use it with Wi-Fi and not with 4G. I sent a message to customer service (when I eventually found a link to them) and mentioned the problem. They said they would look into it but they don’t and nobody came back. I am now back to WhatsApp which is a shame, they don’t have mail edit like Viber has, but I can use them with both Wi-Fi and 4G..Version: 13.4

Viber is more appropriate communication app for.......I have been connected with Viber for long time and it’s helped me to keep in touch every day with all my friends and relatives. Viber is hassles free, easy to get connected and most appropriate communication weapon to my life. It’s saves me money and time. Thanks Viber..Version: 16.5.1

No notificationsTo whom it concerns: For almost 2 months now my I phone does not give me any message notifications like it used to. No banners on my screen….No ding ding …Nothing… so I don’t know I even have a msg until I open Viber… I have an I pad also….And my I pad gives me all the notifications like normal…. BUT MY I PH DOES NOT I communicate with someone in UKR and we’ve always used Viber because it is superior to all other msg apps UNTIL NOW…. Will someone please SOLVE THIS ISSUE…. It’s a technical problem within Viber NOT MY I PHONE cuz I had my carrier check it out . This is very frustrating and I see other people are having the same issue as I am Including my contact person in UKR….. Thanks MARK WALCKER. I’ve already tried all the things your technicians have suggested numerous times …..The problem is still not solved and it’s on your end….Not my phone…. I really don’t think you people are interested in actually helping me at all.🥺.Version: 18.9.0

Great but needs workI’ve been using this app for a while now but just now it is starting to crash and I don’t know why can u fix this please.Version: 13.2.1

Very helpful customer serviceI had problem of sending my messages to my email, I opened a technical ticket for the Support Team, I received the reply email in the same day showing me how to fix the problem. I can do what I expected now, really amazing service. Thank you for all team’s effort..Version: 10.9.3

7 year user: Viber provides privacy, safety, and reliable service.In an age where internet privacy is akin to the Wild West, and citizens like you and me are subject to outlaws, bad actors, and crooked sheriffs, Viber protects us. Instead of the pony express though, we got lightning fast messaging, with functions of self-deleting messages on a timer, two factor authentication on multiple devices, as well as encryption of trusted contacts’ messages. In an age where TRUST is a large part of the consumer choice, you can trust that Viber does not leak your message content to any one but you and the recipient. In times of disaster, such as severe storms and flooding in the Philippines, Viber also provided free worldwide calling to ensure that families were able to communicate, even though oceans and floodwaters separated them. My only issue: i am using the magic keyboard with my iPad Pro on this app. There is a difficulty with typing out sentences more than 1 word, since the space bar resets the typing cursor to the beginning of the message. The magic keyboard works well on other document/note taking apps/ iMessage, but Viber may need to throw out a patch to ensure compatibility with the Magic Keyboard. Thank you for all your hard work in rolling out new fun features while keeping our privacy your top priority..Version: 13.8

Almost perfectViber is the almost-perfect Facebook messenger alternative for me. It has e2ee on by default, audio/video chats which can transfer to your other devices seamlessly, stickers, and a simple user interface. Now for the complaints: My calls are draining my phone ridiculously fast. I would drop from 100% to 35% in under an hour on my XR. I also dislike ads and would like an opt-out option (whether paid or free). Finally, my notifications have not been reliable recently. I would not receive message notifications (especially during call) unless I opened the chat in the app. This seems to be a recent issue. I’ll be a happy camper once these issues are resolved..Version: 12.1

Thanks Viber.I think Viber is just great. If you do have a minor problem they are most helpful and speedy to ensure things are sorted. 100% satisfied Viber, thanks again..Version: 14.0.1

Stops respondingI have used viber for years but no trouble but recently for the past few months viber states showing blank page where chats are suppose to be displayed. It gets really annoying i restart my phone then its okay for a little while. I just deleted the app and installed it again and its frozen now it wouldnt let me set it up without getting frozen. I am about to give up on this app. Hope this can be fixed..Version: 12.1

ReviewI mostly enjoy viber and it’s easy to use I drives me crazy with all the messages I get from viber Up to about 4 in a day and that doesn’t include third party adverts.Version: 20.2.1

Great appEasy to use and can store a lot of media. Enjoy using it and have been for years now 😊.Version: 20.6.1

I love Viber!I’ve had Viber on my cell phone for several years now. I was told about it by a friend of mine in Australia and I live in the US. We wanted to talk so bad but, of course, doing that on a landline or even on a cell phone would’ve been far too expensive. But with Viber, we could talk as often and as long as we wanted. What a blessing that has been. My friend passed on earlier this year from a cancer she had fought for four years. But because of Viber, I was able to talk to her through those days and nights when sometimes she couldn’t sleep because of the pain and she knew she could call me at any time even though we were 15 hours apart in time zone and I would pick it up. So I am grateful for Viber calls and also chat because I still have friends overseas that I can chat with anytime! I will always keep Viber on my phone!.Version: 13.4

Viber over SkypeI used Skype for a decade to keep in touch with my dad in Ireland. I loved it. It was really good for video calls but regular phone calls cost money and I was constantly uploading funds. Viber is a perfect alternative to Skype... it occasionally drops calls or has choppy reception (just like Skype) but for the most part the connections are very good, the video is excellent, the audio is free... I cannot say enough good about Viber… It certainly is in line with any other competitive video service, and it’s a lot more free! I understand they have a charge to call lan-lines, I’m just happy that gives them enough revenue to sustain the business because it’s a wonderful way to stay in touch with relatives overseas without any cost to the average end user..Version: 11.3.2

Not working well on iOS 16I like Viber and use it often, especially after deleting WhatsApp. But after the update the upper part of the screen is too tight to display the information about presence and the little arrow next to the name doesn’t do anything. It could be related to the screen size (iPhone SE new), but whatever it is- very annoying..Version: 18.4.2

Excellent serviceI have been using viper for many years. My daughter was overseas and we were able to keep in touch daily. All that is required is a Wi-Fi connection. No limit on the amount of free phone calls. She sent us multiple photos which was received as if she was next door. My brother now lives in Columbia. We communicate using Viber. He has a weak Wi-Fi so sometimes the connection is broken up. You cannot beat the free price. Texting and talking work great just stay near your Wi-Fi. I would definitely recommend this service to anyone who likes free phone services. No ads to disrupt your service. Easy to download and start using immediately. Again this is a free phone service..Version: 16.5.2

Please?I like Viber very much as this is very reliable. But the backup option is very dangerous for Myanmar in current situation. We use Viber for many purposes and delete when things are done. All deleted data can be easily backed up and it is helpful to some people. After the military coup, the military abduct whomever they see and take their phone and look at everything in our phone without our consent. Yes, they are violating our rights. When they take our phone, they backup all data and some people are tortured for things they find. So, pls make backup option unavailable at least for Myanmar. This will save many lives..Version: 16.3.2

Heaps better than WhatsApp!!! Converted.I like the interface, the reply to option, the option to show/hide online status, read etc. also the private chats, blurred photos, self destruct timer, clear chat... so many more options than other message apps. This is my top choice after shopping around. Notes: reply to specific msg doesn’t work in private chat? Why. Also, would be great to customise sounds within the app, especially text tone for specific recipients and to allow do not disturb override for favourites like in the iPhone messenger..Version: 11.3.2


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