American Airlines App Support

American Airlines App User Reviews

What do you think about American Airlines app? Ask the appsupports.co community a question about American Airlines!

American Airlines Pros

✓ Issue on flight 594On 7/2/22 my family and I were seated and ready to leave on flight 594 from Guanacaste Costa Rica “Liberia International Airport” when the pilot announced that the flight was having a fuel pump problem and that (31) passengers and corresponding luggage would have to get off the plane in order for the flight to be lighter. American Airlines was amazing in handling the situation, a total of (36) passengers were accommodated at Planet Hollywood Resort. The airline not only provided accommodations and food for all of us at a great resort, they also provided transportation to the resort and back to the airport. The Airline not only accommodated us on the next day’s flight 1238, they also provided me and my family with future vouchers to use towards future airline reservations. I have to say we were very impressed and appreciative with the way American Airlines took care of all of us. Thank you so much for everything! You have definitely earned all of our future flight traveling..Damn0815Version: 2022.16

✓ ChristineJust come back from America. Flights on time, staff excellent, food good, but when waiting for my first flight I was talking to an American doctor In front of a large window looking out onto our plane, suddenly a member of staff was taking suitcases off the flight and throwing them down the ramp, they were tossed and turned a number of times before reaching the bottom. The doctor and I were astounded that this was done in full view of passengers. Maybe AA Need to supervise staff more or they will be receiving claims for damage. Apart from this an excellent service ty.Nonameleft 22Version: 5.14.0

American Airlines Cons

✗ Can’t submit + purchase not optimal for CanadianTried to join AAvantage. Got to the end of the process but could not submit with my iPhone X. Did my purchase as a guess, got to the end but could not buy my tickets. Had to redo everything in an another form..Virgule214Version: 5.8.0

✗ Amazing how bad this app still isI use the app every week as i travel that much. Its amazing to me that after being at this for so many years, AA STILL doesn't understand what travelers need. there are many annoying things that i wish they would solve already. 1). I live in PR, the area to store my CC information does not accept PR as a state or territory for my address. PR has been part of the US for 100 years. I’ve reported it several times but they either ignore it or cant figure it out 2- the app used to have multi-city functionality, it was taken away, so, we are going backwards? 3- i often get an “error 504” when paying for tickets, its annoying as it forces one to have to start again 4- if one is traveling outside the US, it defaults to the local language, the Language chOice option is not permanent, it should allow language preference regardless if where you are. 5- luggage tags should be added to the electronic boarding pass. 6- there should be a “order of presence for CCs, meaning which ones to use first, second, etc. The list of suggestions can go on and go, but first, fix the problems..Rudder61Version: 5.16.3

Is American Airlines legit?

✅ Yes. American Airlines is 100% legit to us. This conclusion was arrived at by running over 447,813 American Airlines user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for American Airlines is 90.4/100.

Is American Airlines safe?

✅ Yes. American Airlines is quiet safe to use. This is based on our NLP analysis of over 447,813 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.6/5. AppSupports Safety Score for American Airlines is 91.9/100.

Should I download American Airlines?

✅ There have been no security reports that makes American Airlines a dangerous app to use on your smartphone right now.