- 94.2LEGITIMACY SCORE
- 95.7SAFETY SCORE
- 17+CONTENT RATING
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MyCadillac App User Positive Comments 2024
MyCadillac app received 49 positive comments and reviews by users. Can you share your positive thoughts about mycadillac?
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MyCadillac for Positive User Reviews
✓ Issues with App for AppleConstantly having issues using the app. Have to sign out and sign back on again to have the dashboard to lock and start vehicle. Using the app on my watch doesn’t work properly. Paying monthly for a service which has glitches..Version: 5.7.0
✓ BrakesSquealing brakes have been a problem! Only 12k and brake pads were replaced (I’m told) . 20k I get email for warranty service , im told to soon for filters change and oil change ..My brakes inspected by mechanic cost over $300. I didn’t mention a problem with brakes so why did i have to pay? At this appointment I had a nail in my left rear tire but nothing was mentioned?.Version: 5.21.1
✓ Very goodEfficient and easy to use.Version: 5.21.0
✓ My lyriqThis is the first Cadillac that I have had in 40 years and so far I am pleased with the debut Lyriq. However just one request. Most, if not all of the trip planners use State of charge to plan a trip. I would like to have SOC (state of charge) indication to the right of miles remaining indication. Otherwise this is a fun car to drive. Just a side note, I am planning a road trip from McAllen Texas to Bozeman Montana in September. Should be able to expose any issues on that trip for sure. Thanks for making a fun car again. Richard Smith, McAllen, Texas.Version: 6.13.0
✓ Love my Cadillac and the appI’m driving my third Cadillac SUV and I appreciate so many things about Cadillac but today convinced me I will be getting another when my lease is up in a month. I left my started car in my driveway while I ran some things into the house and mistakenly left my key fob in and left it in my house. I then drove off and got to my destination 45 minutes away and realized I didn’t have my key. I was able to start my car from the Cadillac app...Hallelujah!! Cadillac is the best!.Version: 3.20.0
✓ Very Happy!Iexcited to drive your teenagers around.Version: 5.11.0
✓ My Cadillac AppThe ease of use, the absolute accuracy, the immediacy and assurance is beyond no others. Security is of upmost importance, with the Cadillac GM Technology the vehicle is just that, secure. GM is changing the entire industry with APP technology communications to vehicles, vehicle to vehicle, Autonomous transportation-I’m a older generation guy, radio AM/FM-8track-cassette-CD-Bluetooth-MP3/4-SmartPhones, what I say:embrace it! It’s all about Zero Crashes, Zero Emissions, Zero Congestion. Scary, but honestly it all makes sense. Electric and alternative propulsion lets do it as consumers.Version: 3.26.0
✓ AwesomenessWe love this vehicle we purchased it out of necessities our son has cancer and we drive him every 3 weeks to Goodyear Arizona for his treatments the comfort of this vehicle is amazing not just for him but my husband and I we are constantly learning new features we are extremely happy with our decision to purchase I would definitely recommend the ESCALADE Whoever designed all the extra features needs a raise , life became less stressful for this back and forth driving Thank you.Version: 3.22.0
✓ Great app, but a couple of suggestions...- Add the option to link Owner Center account to the Onstar account from within the app. > Most people don’t know that this is even a thing until it’s their first time setting it up and see the “Get Connected: Press the Blue Onstar Button to speak to an Advisor now!”. You can create an Owner Center account from the app, you should be able to link it as well. - Ability to update/change PIN within the app. > You used to be able to do it with the old layout. It’s be more convenient than needing to login to the Owner Center to do it. Where’d that option go? - Make it so “Keep Me Signed In” option is available/possible without needing a Security PIN/Password/TouchID/FaceID on the phone, itself. > A lot of people, myself included, don’t have a password for our phones. It asks for the OnStar PIN anyways when sending Unlock/RemoteStart anyways. Why the extra steps without making it possible to opt out?.Version: 5.2.0
✓ Key Fob Not AvailableThis app had been working perfectly with no problems, until yesterday. The key fob option is not populating on my dashboard. Not sure what reason is. When the key fob option pops again I will rated back to 5 stars. UPDATE: I am updating my review to 5 stars. It seems like the key fob problem was a temporary glitch. It is back and working beautifully. Nevertheless, I got a quick response from customer support to help me resolve the problem. That to me is very impressive and important. This is one of my top favorite apps on my phone. I highly recommend it..Version: 3.19.0
✓ TOS every time I open this..Good other than the TOS agreement every time i open it.Version: 4.4.0
✓ Have to delete and reinstallI have had to delete and reinstall this app because I sent a remote start to my car and it failed. Two days later I reopen the app to start my car, and it still said “failed”. When I punched the center button to try to start my car, nothing happened. I was in a hurry and had to go down to my hot car and start it because the remote start from my phone did not work. When I got home, I deleted the app and reinstalled it, and it worked. This is the second time it has happened in the last month. Thank you..Version: 5.5.0
✓ From Good to BadI never write reviews but due to the fact my vehicle cost as much as it did, I need to have access to all the accessories it comes with. Until being forced to update to the latest app version, this app was great. I was able to operate and access everything about my vehicle. Now with this new version, it looks good but it’s not good. The only positive is that it looks good. I can’t access any of my vehicles information and starting it via the app takes longer than before. Cadillac needs to release a bug fixed version ASAP..Version: 5.0.1
✓ Ny Cadillac AppNo love starting my car from the house. It warms up for fifteen minutes and the. Shuts off. It turns on the rear defroster, heat and heated steering wheel. I go out to the car and it’s nice and warm, defrosted windows and ready to drive..Version: 5.9.0
✓ StartedLove to start my car anywhere.Version: 5.21.0
✓ Love my Caddy!! “Patsy the Cadillac”Love Love Love!!! This car rides so smooth! I have nerve disease in my left arm and leg and suffer from a lot of pain. I fortunately knew the previous owners and got this car at a steal of a price!!! Otherwise it would’ve been out of my price range FOR SURE!!! But the App, and ride is just SUPERB!! I absolutely love this vehicle. General Motors “Cadillac”, give yourselves a pat on the back! She’s a beauty! I hope to hit 500,000 miles with this beauty! “Patsy the Cadillac”, GOD WILLING, will hopefully give me no issues along the way besides breaks, tires, and oil change! I want this car to really show how great American Made Vehicles are! God Bless the U.S.A Cadillac “General Motors” and this beautiful car and well designed app. LOVE IT!!! LOL, sorry for rambling on… I just love it! Best car I’ve ever owned next to my previous Jeep sadly hit by a drunk driver… But “Patsy the Cadillac” is by far my all time FAV! Thank you again Cadillac and General Motors! 2015 Cadillac SRX Luxury AWD 3.6 is a DREAM COME TRUE! -Garrett L God Bless!.Version: 5.7.0
✓ Must start remotelyWife cannot start the Casdi due to the key availability at her babysitting job. Maybe the criminals will steal them? I can start it for her so she is warm and cozy on these frigid winter nights. , my wife Seems to work without exception. My wife cannot start the Caddi from work as she doesn’t have her keys with her until works where she cannot have her mobile phone, hence she cannot remotely start the Caddy early. I can from anywhere in the world. It’s the small things I guess....Version: 3.26.0
✓ Can’t always sign in and doesn’t stay signed inJust had an update to my Cadillac Navigation and now can’t sign into the Cadillac app. And of course no number to call to get this fixed. Also, I have to put in my email and password every time I use the app! Very frustrating— the app does not hold the email address and password (although I lit is suppose to) requiring me to enter the information each time. The app is supposed to leave you signed in for 365 days!!! Doesn’t work! “When” the app works it is great to see the maintenance status and start the car on cold days from in the house..Version: 5.9.0
✓ Love the long range featuresI can lock my Cadillac from anywhere in the world. That is my very favourite feature. We all have some features on our fobs but they require a close range as we all know. This app is awesome. L Fulton.Version: 5.20.0
✓ Life-saving in the cold weatherI have to work outside the horrible weather as I am a construction worker. I park a great distance from my worksite and I am bussed in. In the morning when I park the car, I set the temperature in the car the fan speed, and the heat element on the seat. This allows me to start my car from anywhere and so by the time I get to my car on a cold and nasty day I get in and the car is already comfortable. Since I do not appreciate cold weather, anything that brings warmth and comfort to me is a lifesaver. I love the myCadillac app..Version: 3.15.1
✓ AwesomeBest app for car included for 3 Years Very proud of my Cady :).Version: 6.3.0
✓ OwnerBasically, I like the car. The technology is good, if complicated. Too complicated, it took me weeks of trading the manual to master the technology, and there remain a few things that I am unsure about. The auto needs to be more intuitive. Also, there is unnecessary redundancy in some operations that only leads to confusion on the part of the driver. One series of action for one operation. I don’t need multiple ways to raise the volume on the radio. Perhaps the most annoying and potentially dangerous feature is the gear shift. This feature should be simple and easy. On my CT-4, it is necessary to hold down a small button to change into reverse and push the lever forward to go in reverse this requires focusing on the on the gear shift to perform a simple operation. To put it in park, a button is provided which is a different movement from the rest of the gear selection process. I really dislike it. Simplify the gear shift mechanism. It detracts from the overall satisfaction of ownership..Version: 3.28.0
✓ My CadillacMy GMC était plus facile. Merci.Version: 5.12.1
✓ THANK YOU - Bring back LOCATE VEHICLE!!!!!!!!!THANK YOU!!!! I truly appreciate that you listened to our feedback about this function. Thank you for bringing back this to our app. I hope others appreciate your diligence in working to make the app great for us. It’s easy to complain about things and it spreads like crazy. I wanted to also REJOICE and say THANK YOU and hope that spreads just as rapidly. The following HAS been corrected and was my original post - Please get RID of set location!!!!!!!! It does nothing!!!!!!!!! Bring back LOCATE VEHICLE!!!!!! SET LOCATION has killed the app. Please bring back LOCATE VEHICLE as in find it where ever it is like other apps. This “update” does nothing..Version: 3.9.0
✓ Exceedingly ExcetionalAll exclusive management app for my vehicle to diagnose and track scheduled maintenance, tire pressure, select dealership and schedule service, remotely manage vehicle controls (excellent fail safe), track and locate, manage on-star, purchase accessories, and track and redeem rewards. I was absolutely floored by how accurate, precise and effective this handy companion has become in my life. It is a pleasure and honor to be a Cadillac owner and my experience with American luxury has far exceeded any foreign alternative I’ve ever had. Thank you GM, thank you Cadillac, raising the bar of expectations across the board..Version: 6.13.0
✓ Used to be goodWhen I first got my Cadillac in 2015 I started using this app and it was easy to use and worked really well then with all the updates that they’ve done over the past years and especially this one they did a week ago now I have to have the biometrics on my phone turned on to be able to stay logged in. Now if I want to get into my app I have to login with my email and password every single time just not worth it. Cancel my service.Version: 5.10.0
✓ Locked unlockedI really like the app over all, I don’t find it hard to use at all. The only thing about it that REALLY bothers me personally is that it doesn’t let me know if my car is locked or unlocked in the vehicle status section. It’s great that it tells me everything else but to make it even more convenient I should be able to check the app and see actually see the status of my car if it’s is locked or unlocked..Version: 5.16.1
✓ Cadillac Mobile App.It would be nice if there was a timer option, like Ford has on their app. Allows you to time how long you want you truck to run, and often you want you want to start it..Version: 6.3.0
✓ My CadillacI previously place a complaint with about my plan I went to use navigation and was told I didn’t have it but they gave me a one time use. When I called and explained my story to customer service he not only assured me I had it and for my problem gave me 2 free months. A week later I went to use it was told I don’t have it trying to keep my composure with the service rep that I couldn’t understand one word they were saying because of language barrier I asked for manager on which I was on hold for over 20 mins only to be disconnected worst service I have ever had with this that I pay $50 a month for nothing never again.Version: 3.27.0
✓ Awesome app[Update!!!] The app is amazing. I pull out my Apple Watch and can start my car from anywhere. Now that the technology has changed (LTE Apple Watch and even WiFi mode on non cellular models) you guys just need to update the app to work without the phone and just the watch. Keep up the good work. [Original post] I traded my 09 CTS for a 13 ATS just so I could use this app and remote start from my phone. The only thing missing is Apple Watch support. Developers make this app work for Apple Watch please. I want to unlock and start my car without pulling out my phone..Version: 3.10.0
✓ Unhappy customerI took my car in for an oil change and a malfunctioning entertainment system that was yesterday today my engine light came on also my remote starter will not work nor can I start a vehicle for my phone I’ll call Lockhart Cadillacs in fishers Indiana they schedule an appointment for tomorrow at 11:45 as far as I’m concerned this is unacceptable whatever the problem is they should’ve fixed it yesterday when I brought the vehicle in there now nothings working which it work am I happy with this no I am not I am very displeased with this car that I bought from Cadillac and they seem to be unable to help me this is not what I expected from on top notch dealership this may be the last one I ever buy from Cadillac because of this experience.Version: 5.7.0
✓ CadillacCadillac is great, the app is great, all excellent. Personally the car door to (given: whats yours is mine and what's mine is mine, my spouses Escalade) just about lost its door when a surprise car visitor opened the door in the middle of oncoming traffic during Met Gala type traffic at night, the car beeped and saved the day, Cadillac rules. Anyway will be needing a new one Escalade in NY/NJ as previous one was towed and vanished beyond impoundment like stolen at tow facility lol, please get in touch soon, looking for an upgrade/ customization with Rezvani, thank you 💕.Version: 6.10.0
✓ Great app needs some workI truly like my Cadillac app start my car in the morning it unlocks it if I need to one time when my car was going to be towed it notified me that the alarm has gone off one problem I continue to have is every morning when I go to start my car I have to login to the app and it’s pretty annoying it makes me want to make a shorter password due to the glitch in the system other than that it’s a great app.Version: 5.13.1
✓ Evaluation of this app.Outstanding app, certainly the best available tool to manage and understand what going on with my car. One of my favorite features is the start you car function all from the app. If you live in a cold weather city, this is a must have function. By the time I reach my car, the inside is warm and ready for my departure. This is my first Cadillac, and it changed my attitude about driving. I’ve fallen back in love with driving because of this car. The app is just the icing on the cake I enjoy a slice of every time I use it..Version: 3.14.0
✓ Great but…Sometimes glitchy. At times the car will not start through the app and it just says “failed” No matter what I tried to get it to work it just didn’t. I logged out then went back in. I deleted the app then reinstalled and it still didn’t work until it got ready to work all on it’s own. I made sure my update was current and everything. Guess it was just a bug that ended up correcting itself. Honestly I don’t believe this should be a “feature” you should have to pay for anyway due to the simple fact that u spend all this money on these vehicles and as expensive as these cars are, remote start should just be a standard feature! Why make us pay “extra” just to have access to our own control over remote start. It just seems kinda silly and price gougy. Haven’t I already paid enough? 😢😩.Version: 6.0.0
✓ AwesomenessGreat service and application. Love it. Even when I lock my keys in the car I can open my car remotely.Version: 3.15.0
✓ RCGreat!.Version: 5.15.0
✓ Irritating!Very frustrating when you are frequently prompted to sign in again and again with your password! I have many accounts and many different passwords! Not being able to use the app completely at a moments notice and need to look up password is maddening! It didn’t use to be this way and this needs to be addressed; i.e. FIXED! Absolutely stupid to have an app like this and not having it available in an instant. All the recent changes, and this applies to the GM app I have as well, are NOT an improvement, just different. I had these apps for four different cars, and in the past they always worked consistently without my needing to resign in frequently! Why did you do this? Totally irritating and no added value whatsoever! Get it fixed now, or our next vehicles might not be GM!.Version: 5.10.0
✓ Works perfectly, could use more options.I just bought my first ever Cadillac and I went all in with the 22 Escalade. I immediately jumped on and got the app downloaded because I had an app for my Palisade and loved it. The app works perfectly as advertised and I enjoy the quick response time after I click on a command. The area where you could improve would be more options. For being such an expensive vehicle I wish the app had a few more options like the app did for my 1/3 of the price palisade. My old app would not only let me start the car but I could chose 4 different start up configurations. For example, I had one for “summer” that had the air set on low at level 8 and my cooling seats would be on. I had one for “fall” where I set it for 71° and level 2 air and maybe my heated seats. Then there was “winter” which I set at 80° and full air and heated seats and auto defrost on the windshield. With my Cadillac I can turn it on or off. That’s it. I do have the seats come on but that is through a setting in the car itself and not on the app. Here in Florida the weather varies so much from night to morning to afternoon that just because I had the heat on this morning doesn’t mean I want it on when I start my car in the afternoon. I would love to see this update in the future since I plan on keeping this vehicle forever..Version: 5.9.0
✓ I love it…RMNAwesome definitely recommend…RMN.Version: 5.21.1
✓ Still no iPhone X support...Update: as promised, a 5 star review after an update which finally supports the iPhone X. The phone has been out for 9 months but late is better than never. Update: yet another update which does not support the iPhone X. What a disappointment to say the least. As stated last time, the rating will go back up when the iPhone X and FaceID is supported fully. The iPhone X has been out for several months yet the app has still not been optimized for the new screen despite this. This rating will bump back up when the app is updated to support Apple’s flagship phones..Version: 3.13.0
✓ StartingMyCadillac app needs to have “scheduled starts”. This would make the app 100% better.Version: 6.22.0
✓ App stuck at accepting terms and conditions - Update!5.0.1 - I create an account, log in and I’m confronted with a blank screen with a greyed out accept option. I have tried restarting and reinstalling the app - GM, fix this! The app is broken, not anyone’s phone! 5.2.0 - About two weeks after I posted my review, Cadillac released the 5.2 version of the app which resolved the above issue. Now I use the app and the key fob is right there on the front page and super easy to use. Good job on the fixes Cadillac team!.Version: 5.2.0
✓ Great AppSince my vehicle is meant to be keyless, searching for my keys to use the remote starter and having to be in a certain range defeats the purpose to me, and also is the reason I LOVE this app so much! I most always have my phone in hand and starting my vehicle plus sending navigation coordinates is as simple as ABC!!! The reason I’ve given 4stars and not 5 is because it does sometimes lag and takes a while to start or will give an error message here and there(iPhone XS).Version: 3.17.0
✓ 5Star5Star.Version: 5.12.1
✓ Cadilac app/Onstar appNever get locked out lost or forget where I left my car easier than a phone call when you get old and forgetful stuff that help you remember being able to send directions to my car before I’m even in the car took navigation to the next level. Saved me more time than I can count and one of the few things in life that should be free and ones that aren’t would be worth every penny being its free makes you think of all the garbage you have to pay for this is a everyday multi use app for a guy who stil wishes it was 1980 and had a beeper things like this make life a little easier better than a self driving car app..Version: 3.15.1
✓ Comprised accountMy wife and I spent at least 6 hours dealing with Onstar. Our Cadillac app was comprised. We were never contacted about a change. Have been customers of GM/Onstar since Onstar started. I was transferred to 4 different reps who said the next rep would fix the issue. Very time consuming and frustrating. It appears this app was updated, we could not log into our account. When calling Onstar they indicated we were not authorized users - so they did not want to help us. They could not tell us when the new user took over the account. This is a MAJOR security breach. I am nervous about what days the bad guys may have. Be careful.Version: 5.11.0
✓ What an app!!This thing works great and it’s almost instant!!.Version: 5.9.0
✓ Engine start on appWhen i start my xt4 with the app, i receive a notification The server not responding Try later But my car start No problem with the app before Thanks.Version: 6.22.0
😕 MyCadillac Negative Reviews
