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Groups App Complaints & User Negative Comments 2024
Groups app received 77 complaints, negative comments and reviews by users. Have you ever had a bad experience using Groups? Can you share your negative thoughts about groups?
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Groups for Negative User Reviews
✓ Can’t delete contacts or groupsI purchased this app, and upgraded to the premium level to unlock all the features and remove the ads, in hopes of gaining control of my obsolete contact list. With over 800 contacts that need to be removed, I found an article promoting this app. I can organize my contacts into groups, but there is no option to delete contacts. I can merge duplicates, which is a great feature, but I want the power to delete them entirely. Please fix or respond and tell me how I can get rid batches of contacts that are no longer valid. The whole reason I purchased this app..Version: 3.11.6
✓ BrokenI had been using this app recently in the last six months it does not work. It will not allow me to send texts to the group of people I designed it for. It also seems to have no created space to report back to the app manufacturers and it is exceptionally frustrating. As it is currently I would recommend to nobody..Version: 4.0
✓ Unless u want to delete all your contacts do not use!I am hurting us up because I read an article it would be useful to delete duplicate phone numbers when you have large numbers of contacts you want to delete and have to do it individually with an iPhone. This app supposed to make it easy well that was completely wrong. I don’t know if it’s just me or if anyone else agrees that it’s a very confusing to use and after playing around with it for a little bit and getting no results I somehow thought I was deleting the duplicates and deleted my entire phonebook permanently. I went from having 1000 contacts to having none and no way to restore them that I could find anyway. Now I will be spending multiple hours trying to go through and pick peoples phone numbers out of text messages just to get some of the contacts I have back. Not user-friendly not clear or explanatory. I guess it got rid of those duplicate numbers and every other phone number that I wanted to keep. beware before using.Version: 3.10.13
✓ Annoying! Not free.Instead of telling you up front that this is an app you have to pay for they let you spend a bunch of time setting up your groups then let you use it twice before you are blocked and have to pay. Just be open. Let us know that ahead..Version: 3.11.9
✓ AnnoyingThe groups are loosing contacts Cannot delete unwanted groups.Version: 3.9.14
✓ Some glitches and confusionI purchased the premium option about a year ago. Now the premium features have stopped working and the app is asking me to purchase for $10 the ability to use the premium features I already purchased. Also I started to experience some problems sending group texts. The app wouldn’t let me send larger group texts unless I removed 4 or 5 of the recipients first. Not sure if I’ll continue using, looking at other options now. It stopped sending text messages after the latest Apple IOS 17 upgrade..Version: 4.0
✓ Could be betterUnable to send mass text and have them text back solely to the sender. Also I had to purchase twice, it would not recognized my previous purchase after switching phones. This app can do so much better..Version: 3.11.10
✓ Problem with text not showing in iOS13 in “Dark Mode”Thank you to the recent reviewer who reported the problem with some text not showing when the “Dark” display setting is selected in iOS13! It has taken me almost an hour to troubleshoot this issue that was fixed immediately by changing my iPhone display setting to “Light”. This is a serious issue for which the developers should issue a notice to users, and fix it!.Version: 3.11.2
✓ New iPh 5S -Groups No!Groups fails to open- updated just for this purpose yet implodes on activation. What gives? The app however remains active on splash screen. This has occurred under iOS 9x and again under 10.2.1 iterations. Sorry---- As of 2018 sadly the 'enhancement' to make an enforced upgrade payment is some perverse thinking. Since the demand cant be dismissed on screen the app is futile. Remains a one star fail. You should be ashamed..Version: 3.10.10
✓ It did work then…..Worked reasonably well. Down side is you could not select primary number for contacts that had more than one number. Had to go through and specify mobile every time for each user. After latest update to iOS I am unable to send sms messages to contacts. Get a message saying to select users with mobile numbers. They all have mobile numbers??? Have moved to another app..Version: 4.0
✓ Good Group App Although...After using this app for a long time and really liked it, unfortunately over the last year it has started to crash after the first couple of batches of 10 recipients and verrry slow going through its process. I hope you get it sorted, thanks! :).Version: 3.10.3
✓ Bug filledHow can it even be 1 Star if it simply does not work?? The thought behind the app is good and it works in general but I have experienced several bugs that almost make me just dump it and find something different. When you import your contacts it duplicates all of them. There is actually a menu choice to address duplicates but you have to address them 1 at a time which is absurd. If it is supposed to do them in larger groups then that just doesn’t work either. Even after resolving some duplicates I come back to the app weeks later and my contacts are duplicates again. I don’t know how many times I have went through and “resolved” them. It also duplicated my groups created and changes the individuals in those groups. I start with 1 group to keep it simple, add 10 contacts and it is all good. I come back days later and the group is duplicates and the contact are all jumbled to the point you have to edit the group again. I have also done this multiple times. I have emailed about these issues and have never heard anything from anyone. It also randomly deletes groups I have saved. I purposely started with 1 small group once I noticed all the bugs and just today when I open the app I have zero groups saved. I had used the group several times before and now poof it is gone. This app is pretty much worthless.Version: 3.10.13
✓ So dissatisfiedI write the developers. I bought this to delete duplicates. Loads 200+ entries then shuts down. So frustrating. Not worth 10 cents!.Version: 3.12.1
✓ Updates have slowly removed key featuresI subscribed to this feature many years ago because it not only allowed me to send batched text messages to a large number of people at one time, but also allowed me the ability to schedule text messages to others for a later time or as reminders to myself (something that Apple doesn’t allow me to do). But now it seems with recent updates this feature has actually been removed completely and replaced by a simple note feature with a list of reminders (something that Apple actually does have already). This is a good app for messaging, but I t is a little disappointing that I subscribed to the app for a feature that was simply later removed, a feature that really added to the experience of having a device without this functionality, but now the app doesn’t add a lot extra to the experience. In the case that this feature has not actually been removed, it is nearly impossible to find..Version: 5.5
✓ Does the job but my created groups keep disappearingOnly 2 stars because this app technically works. But twice now Ive spent nearly 15 minutes each time adding/creating a custom group, adding over 100 of my customers to each, only to have it disappear the next time I start the app. Also, I purchased the “unlock all feature” thinking this would resolve the above issue the first time. It didnt. Plus, went I tapped on “unlock all features”, the app didnt even give me a chance to see more information as to what this purchase would get me. It just took my money. I felt a bit cheated. I’ll probably be looking for another group text app..Version: 3.11.9
✓ Keeps crashing during duplicatesTrying to use to dedupe contacts and it keeps crashing before all duplicates are analysed.Version: 3.10.13
✓ GROUPS is wonderful!The GROUPS app is a wonderful extension to Apple's MAIL app on iPhone! GROUPS enables me to create/manage email distribution lists on my phone. It is easy to use and I've never had a problem with it! —————————————————- I wrote that review years ago... unfortunately, I’m having some problems with it now and though I’ve tried several times to work through the problem myself, I can’t seem to get it to work. Thus the low rating (2 stars). I checked the BUILT IN help (and verified that Groups has access to Contacts). I will happily change my rating back to 5 stars when this problem is resolved... My problem: I can’t add a new contact (or an existing contact) to a group. The group that I want to update with a new member has 9 members and I want to add a 10th member. Is there a limit on the number of members I can add to a group? I had 10 members working before, then I deleted one. I tried to add a different contact into the same Group. Groups reports that the new account was added, but Contacts is not aware of the update. I am running iOS 13.3.1 and Group 3.11.8 Please fix this because the management of groups is VERY important to me, and as it stands now, I can’t use the group feature (reliably)..Version: 3.11.8
✓ Very unstableCrashes repeatedly when trying to merge contacts using the fully featured paid version. Very poor.Version: 3.10.13
✓ Not Worth priceI purchased this for half advertised price which you can get if you decline first price offer. It kept locking up when attempting to place contacts in relevant boxes.... It very basic and there are much better alternatives for a lot less money. I would not have given any star rating but had to in order for this review to be posted. I find it highly unlikely that 4million people have down loaded it and only 127 reviews 😐.Version: 3.10.3
✓ Useful for sending group messagesI find this useful when I want to send a message to a large group of people but it is frustrating that contacts are listed twice and I have to pick one of the listings. I would prefer it if all people in the group automatically were sent the message..Version: 3.10.16
✓ The tutorials drove me nutsDownloaded it for one reason, to delete a large number of contacts from my iPhone. This app was suggested in a You Tube video and ultimately it did that job. Getting to that stage was painful though, with the constant tutorials you seemingly had to follow... it felt like it was never ending, surely these should be optional..? Anyways, deleted the contacts then deleted the app..Version: 3.11.3
✓ Sending SMS isn’t working in GroupsI have been a very satisfied user of Groups for several years now, it’s proved very useful. However today when I really need it again it just won’t allow me to send any group SMS whatsoever. The message I’m getting is ‘Hold on…Please select some messages with mobile numbers’; this is after I’ve selected the group members I want and I know they have mobile numbers (they all being in Australia). I don’t know how to contact Qbix directly (I just couldn’t find anything on your website) so hence why I’m putting this here. Help!.Version: 4.0
✓ BewareAfter creating one small group, all my contacts had disappeared from my Apple Contacts app..Version: 3.11.9
✓ Latest update won’t let me run the appOn the latest update will close the app before able to use.Version: 3.15
✓ Warning!!!!!I have over 1300 contacts. Tons tons!! of duplicates. Was looking for something that would help me efficiently find and merge duplicates. This app had good reviews. So i downloaded it. Played around with it. You could manually work your duplicates. Then I noticed it had an automated duplicates function. The function was really nicely designed. It grouped all the possible contacts that it thought you’d want to merge into one, but it let you uncheck any contact you didn’t want merged (bad match) then would merge the rest. You can guess where this is going. So i spent an hour and a half going through my potentially mergeable contacts. Everything looked great UNTIL I clicked the Merge button. The app pops up a message that ACTUALLY MERGING is an advanced feature and it costs 9.99 (don’t you love it when they do the 99 cents thing). Beyond frustrating. As a retired ex-IT guy, this is intentional. If it was version 1.0, I’d cut them some slack. If they popped up the message when you tried to first open the merge function, fine. You’re treating me like an adult. But nope, this is holding the potential customer up for ransom. Give us your $9.99 or kiss those hours you spent goodbye Avoid these guys. Also, if you google. This is april 2021. There is another app store app that has recently reduced it’s price to zero that fixed my contacts. Much better way to go..Version: 3.12.0
✓ GratefulI am grateful to have an app that allows me to send group texts to my art students from my iPhone. I would appreciate a little better tutorial about using the app as it has been a bit of trial and error. I purchased the full app so I could send to a larger group but when I combined all my smaller groups into one it fails. In fact, if I try to send a text message to more than17 members it fails. I have to select my group, select all names, select text messaging format, compose my message, override names with multiple phone numbers listed, wait for composed message to be pasted into text message and click send. Repeat. THREE times. Every week! Tedious. Over all, it does what I need it to do and until I find a better option, it is what it is..Version: 3.10.18
✓ Not worth the moneyAfter purchasing the unlock all features in app purchase, the app still asks me to purchase more icons, even though it’s included in my purchase. AND I can’t even share the in-purchase with other family members, even though the app page said it was possible to do so. Sent a request to technical support and waiting for a response. Their website has no way of contacting Qbix. It seems they just want to take your money for more purchases even though they have been already purchased. I’m not holding my breath and will look to lodge a complaint and switch to another app that actually is more honest and transparent..Version: 3.11.9
✓ MrLast groups app worked fine on iPad until iOS upgrade. Then the names dropped out of each contact card. This app works only in portrait not rotating into landscape. It doesn't arrange the groups in alphabetical order & the group list stretches off the bottom of the screen. Poor effort..Version: 2.9.1
✓ Great app!!I have been a long time user of Groups. The app started out really great, so I purchased the ad-free version along with enhancements. It was working exceptionally well for the longest time, but then I started noticing different little “quirks” when sending group texts. If some of the recipients had iPhones they would get the text, but those with androids never got them. Recently there have been iPhone users who are no longer receiving my messages. The highest number in any group is 30 persons. But the most disappointing thing is that in spite of several attempts to get any kind of support feedback to resolve this, I have yet to hear from the developer(s). An app will always be dependent upon the amount of support its developer(s) can give, no matter how forward thinking or innovative it is. I will gladly change the rating if only I can receive the support but as of now I am sad to say this has gone from 5 stars to 2 stars. Hopefully the down slide can be reversed before I have to find another, more dependable solution..Version: 3.11.3
✓ Not as goodI used to be able to send 9 at a time now it only allows 3 at a time which is time consuming and not as good.Version: 3.18
✓ Adding peopleI love using Groups! As a Kindergarten teacher, it’s so handy when I send messages to my student’s parents. I just click the class and send all a quick announcement or message. It’s also easy to just send a message to a select few parents from the group or even individual. What I don’t like is when I get a new student mid-year, it won’t let me add a new contact. It appears to be added, but when I go back later, the new contact is no longer there. I have continued to try to add new contacts over and over. The new ones disappear. The only thing I can do is delete the entire group and start all over. Ugh!.Version: 3.10.3
✓ It’s works absolutely fine unless you make any mistake.I created my clients group and instead of hitting send text, I hit FaceTime call..!!! All my clients over 360people getting FaceTime call from my number at same time as a group conference FaceTime. And that’s doesn’t end there, it keeps calling them again and again. At night 3am, 2am, 11pm and goes on..!!! Which actually I am not calling. I rang apple, they said they cant help as it’s third party app. I don’t know how to stop this..!!! People calling me and complaining..!! Groups please solve this issue..!!.Version: 3.10.13
✓ No longer able to use this since they updated the app. Very disappointed.Looking for a replacement..Version: 5.5
✓ It’s okIt will send a bulk message -eventually. When I first click ‘send’ all the recipients names go all over the text screen and it doesn’t send the message. It can take 5 minutes to sort itself out. I find it helps if I come out if the app and then back into it..Version: 3.11.11
✓ GroupsI love the groups app. But the advertisements are a right pain and waste my time when I’m busy, almost put me off using it. That is the only negative I have to say about it..Version: 3.18
✓ Love the app ... When it worksIt started out great and I absolutely touted its attributes to all I knew. As time has went on, something changed and it is so unstable. That’s why after a couple years of using it I just now (8/1/18) have been trying to contact support only to find there is none. Great features, love the app but it’s unstable. I like it so much I even contributed toward the developers, but as it happens in life, it fails at the worst times. I’m looking elsewhere. When it comes to customer service, this app gets a “0”. This is the only app I’ve ever tried to resolve issue through the developer, but they have yet to reply. Do yourself a favor and look elsewhere until they stabilize this app. If they ever contact me and resolve this issue, I will however most likely go back to it (maybe)..Version: 3.10.3
✓ ExcellentExcellent.Version: 3.18
✓ UselessI got this so I could mass delete contacts and that’s not even an option. Bugs when trying to send email to support. Nothing about this in support section. Super disappointed I wasted my time with this app..Version: 3.12.0
✓ Sync.When You populating this address book with new contacts, those contacts are not getting transferred and sync with original source which in this case is the iPhone’s address book. Majority programs like outlooks, GPS, and navigation devices are asking to sync with iPhone for faster performance. I have a very large contact data and remembering to keep updating both apps is very frustrating task. This app has lot’s of very cute icons so perhaps this app is good for kids or teenagers but not for professionals. I purchased no adds subscription and still, I have adds on my contacts added, they are getting frozen on my screen and I’m not able to quickly retrieve contact information. Why this app doesn’t sync with G-Suite contacts and calendar. Perhaps this app is good only for kids use and tot for serious businesses operations?.Version: 3.11.9
✓ HelpNeed a customer service rep Not able to clear duplicate phone numbers.Version: 3.11.9
✓ Upgrading is pointlessI bought the app and paid for the in app upgrade - half price offer at the time. It worked fine the first time I used the features. Since then it asks me to pay again and again. I've contacted support repeatedly with zero response beyond the automated reply saying they'll be in touch. I've tried the restore purchases function but that doesn't work. Pretty poor experience really. If you're happy with the basic features then fine. Paying for the upgrade had been pointless for me..Version: 3.9.10
✓ Do not like you have to pay to stop adds coming up on phone!And random contacts being added.Do not like you having to pay to stop adds. And random contacts being added toy address book.Version: 2.4
✓ Love it - hate it!!Groups used to work really well, but new update is really bad, doesn’t work, too many options to subscribe and easy to over subscribe and Apple will not give a refund so it’s a one star review..Version: 5.5
✓ Still learning to use itI’m still getting used to this, so far though the jury’s still out..Version: 3.11.3
✓ WorriedHave this app for a while now and so far its ok Have a few issues and have written to them but no response and that concerns me as to how reliable the app is or will be in the future. I do not wish to depordise my address book. I have paid the bucks and now nothing.Version: 3.9.14
✓ Me ReidI find groups great and very useful the only negative is the software only allows 9 persons to be txt at any one time so when I am sending to 58 persons I have to send 5-6 times. It would be great to click send once but understand it’s a big ask..Version: 3.10.16
✓ What’s happeningUsed this app for years. Loved it. Recently can’t get into it. Freezes screen. Won’t show my groups. Occasionally shows a link asking how I’m finding the app but closes the minute I click asking for help. This morning I tried again. Whole phone froze. Panicked and though I’d been hacked. Couldn’t close phone down. Took ages to spring into life. I immediately deleted the app. Sorry. Won’t be back..Version: 5.5
✓ Sending bulk emailsDoes this app when sending bulk emails show all recipients to the email everyone they was attached ? Or does it simply just make it easy to send many ppl the same email at the same time with each person not seeing any other attached?.Version: 3.10.13
✓ Since I can’t get it to work...I am usually not so negative about an app but this one really failed to meet my expectations. First off I took advantage off your half off special on various options, and I have had to restore them every time I have attempted to use the app 👎🏼. Second I tried sending a couple of test texts and after not receiving a reply I found out the texts were not received 👎🏼. So I sent two emails requesting assistance and never received a reply (not even a auto response)👎🏼👎🏼👎🏼. After reading about this app and seeing a recommendation in the App Store I couldn’t wait to download this app. However i was disappointed. I will not tell others not to try this app because their experiences might be different from mine. I just wanted to express my opinion here with the buyer beware caveat. 😟.Version: 3.10.13
✓ Deserves moreI really like this app, but have given it only three stars as it still has a couple of issues that need fixing before giving it five stars: 1. After adding a new contact I have to shut down the app before adding another as the app slows down considerably. 2. The removal from groups ability is intermittent at best and needs improvement. 3. Cosmetic, but the overall app font sizing is IMHO, too large and could be made slightly smaller. Still a great app though that I use often..Version: 3.12.1
✓ I want to give it 1 star but will give it more time in hopes that it will be updated and improvedThe app is wonderful in concept. I purchased the app so that I can create a group of phone #s for work so that I can have access to it in my fingertips instead of looking for a # on a list or in a book. The design is fine but it is very painfully slow to use. There is a a huge delay when adding contacts (2-3 seconds per letter/number pressed) and a 3-5 second delay when I choose a contact to pull up. In that amount of time I could’ve found the # off a list on paper and found it using my regular contact list on my iPhone. I made sure the app is updated, closed other apps, and even restarted my phone to see if it would improve. Unfortunately, it did not make a difference. At this point, I may as well use my regular contact list. Please update and improve. Thank you..Version: 3.11.3
✓ This app is ok....I have the upgraded version and this app helps to get the job done (when it doesn’t crash), but it is by no means perfect and not always intuitive. I have over 300 contacts in many groups. I would like to be able to see my groups listed in alphabetical order rather than the order in which they were created. I have contacts synced with both Gmail and iCloud and was having problems with members synced with Gmail not being displayed in Contacts when placed in groups and those groups selected in Contacts, if that makes sense, even though I could see them in Groups and in All Contacts in Apple’s Contacts app. The fix was to import all my Gmail contacts into iCloud via my PC. All in all, it was easiest to organize my groups in iCloud on my PC first, delete all the duplicates, and use Groups as a supplemental app..Version: 3.10.13
✓ Suddenly getting Bitcoin advertsI paid for the full version a while ago and was overcharged by £2 but went along with it as I like the app. Now, after a good few monthstoday I am getting constant Bitcoin ads. I’m very unhappy about this! I tried the help via FB but it no longer seems to be actively used..Version: 3.12.1
✓ Newest version is horrible, do not get! No individual messages from group!Cannot send individual messages from a group and can’t automatically add their name in message anymore! This was the main reason for having this type of App! The new version is not at all intuitive, very difficult to ad names from existing contacts to groups and seemingly cannot be removed once in a group. Sometimes get stuck in a group and have to close the app and reopen to get back to main menu. Used to love this app but now close to useless and difficult to work with. And I referred a LOT of my colleagues to this app. Getting no responses from their “help” department. Now I need to purchase something different and re-setup all of my groups!!! So mad and an insane waste of time..Version: 5.2
✓ Not impressedI paid for this app. After selecting all the duplicate contacfs to do a mass merge (process that took a while because there were a lot of duplicates which it is I got this app), it froze and did not complete the action. This app could be more intuitive..Version: 3.12.0
✓ Horrible!When I first went into the app it seemed to be exactly what I was looking for. I wanted to delete a lot of old contacts without having to do each one separately. I made a group of those contacts but when I deleted those all of my contacts were wiped out. I could not find anything in the app that restore the contacts. I tried to restore them through my Apple account and the app apparently wiped that out as well. I sent a message to the developer but that was never answered. Fortunately I had an old iPad that still had the contact list. After over an hour the Apple support person was able to help me restore my contacts from the old iPad. Without that device I would have had to find a way to contact everyone in my contact list in order to rebuild the list. I can’t believe an app that allows you to delete information does not have something to allow you to restore information if you make a mistake. If you use this app - and I recommend ditching it - save your contact list to a separate device..Version: 3.10.13
✓ Improvements Made It WorseI have used Groups for at least 4 years. I upgrades to the all features a couple of years ago. There were problems with sending group messages from my iPhone, they did provide a work around but more recently it was working properly. However, now the app closes down as soon as I select Compose for my text message. Tried to report the but but the app shuts down as soon as I try to enter text into the field. I hope somebody responsible for maintaining the app reads this and fixed the problem..Version: 3.15
✓ It would have been five if it also worked in reverseIt’s great you can create and change groups in iOS, but if you add a contact in ‘Groups’ that contact doesn’t appear in the iOS or Mac version of Contacts. So don’t create a contact in this app or you’ll be disappointed..Version: 3.10.16
✓ Doesn't reach all your contactsI have been using this app for a few years now and use it to reach my customers. During lockdown covid a few customers have said "I didn't get your text " which has annoyed me as I have no clue to know who has or hasn't received my valuable messages needed over lockdown. Pretty annoyed actually as now I look at the reviews I can see this has been an issue for others even when paying. I even emailed and got not response. Am looking for a better product and service now ..Version: 3.12.1
✓ Crash! Crash! Crash!Not only does this app not do what it promises, it wasted my time and money. I got this app to try to resolve iPhone’s absurd problems with duplicate contacts. This app alleges to have a feature that will address this. It searches for dups in your contacts, 2500ish on my phone, then has you review them and decide which to merge. You do this duplicate by duplicate so it’s not easy. You can do it fairly quickly if you’re just keeping all of them and merging rather than editing. But still, one by one takes some time. Well I started that process — you HAVE to resolve ALL the dups before you begin a merge, can’t do some and come back. So I get to the end finally, merge button ungrays and I click it “that’s a premium feature”. Ugh, I bite the bullet and pay 9.99 because the dups so irritate me. Go back and hit merge again. Lock. Freeze. Crash. All that time wasted. I went back multiple times to try again and it crashes every time it tries to identify all the dups in my contacts, doesn’t even get back to the point of going dup by dup. So unless you like wasting time and money, only to have the same problems you started with, I would not recommend this app..Version: 3.12.0
✓ Potentially fantastic but...I love the idea of the app. And it is supposed to do exactly what I was hoping for. An easy solution for grouping my contacts and then easily texting different groups. The good: 1. Other people don’t have to have the app for it to work 2. Easy to Setup The problems: 1. It looks like it was designed on Windows 95, seriously its time for a facelift (to be fair, this is just looks). 2. A recent update made the text of my messages white font on a white background, now I can’t read my messages. 3. If people aren’t already in groups it’s difficult to include them in a group message. 4. The free version has adds and in app purchases, one of the options is a $9.99 fee to add all paid features and remove adds. I paid it and still get adds and don’t have all the features. Even after I hit the “restore purchases” button the app says purchases were restored but they’re not. I got ripped of my $9.99. Over all it’s a good idea, I want a way to group my contacts easily, but still use texts to communicate, this app sounded promising but failed..Version: 3.11.2
✓ Keeps crashingI don't like writing negative reviews however my experience hasn't been that great. The app crashes and I've merged contacts numerous times and only some of them stay merged. There's a function to scan all your contacts for duplicates - if you start this process you can't stop half way through and complete it later on. And I had to add contacts to a group - like "family" - multiple times. Very frustrating and disappointing since I paid $14 for the app....Version: 3.10.13
✓ Group Template message.Liking the group app so far. I would really like to have an option to save a template or several templates that can be selected and then sent every week when needed to a group. Example: “Please send your orders for this week ASAP with type and colour clearly indicated to ensure delivery before the weekend” Or I guess select your group and then pick the template message to use for that bulk txt. Also when the contact has a landline number and a call phone number we need to be able to make the cell phone number the default to txt to. I have to change the tick to the cell number every time I send a bulk txt. Why is the cell phone not a default already for txts. I don’t seem to be able to group sms with IOS 14.7 what can I do to get past this. Last year the app worked fine for me but not this year..Version: 3.12.1
✓ I love the is app...... so why only two stars? While the app does everything I need it to, I have to work around a tonne of bugs to get it to do so. For example, when editing a contact from the 'All Contacts' list, if you press the Edit button on the contact before the Back button has appeared, you lock yourself into the edit function and the only way to get out of it, it to close the app. That's one example. There are literally tens of others that I can't begin to explain why they happen. I bought the app to provide the company or individual developer with compensation so hopefully in a future release these issues will be fixed and I can up my star rating..Version: 3.14.0
✓ Not reliable.Has made my information magically disappear numerous times. I was patiently waiting to see if this was just a one time thing but it has done it yet again. I cannot use something that is unreliable..Version: 4.0
✓ Useless for me since the updateI updated the app and am now confronted by a yes/no dialog box at start-up with no text explaining what I am agreeing to. App Support directs me to a Facebook login page, I do not have and am not interested in having a Facebook Account. I have enjoyed the free features of the app, but so far have not signed up for any of the premium features. I have suggested the app to friends up to now. Thank you support for reaching out, I updated to version 5.5 but am still confronted at startup by a text free dialog box asking me to check Yes or No. something I wont do without knowing what i’m agreeing or disagreeing to. A second star for effort..Version: 5.5
✓ Update for IOS 17.1.1Since Apple launched ios17 I have not been able to use groups. I get an error “please select some contacts with mobile numbers.” I’ve changed all my contacts that I use in this app and still not recognizing the mobile number. When will this be fixed?.Version: 4.0
✓ Buggy and ugly UIReally buggy and a very unattractive UI. I found myself struggling to read white text on a light gray background as well as frequently getting stuck by the app just freezing/refusing to back out of menus. Would not recommend as a substitute for traditional contacts app. What it is useful for, however, is mass-deleting contacts. I wanted to delete about 100 old contacts from over the years and going through the multi-step process in the built in contacts app to delete each individually wasn't an option. This app made it easy to delete them all in one go. The ability to merge duplicate contacts into one was also really handy the one time I was allowed to do so. Any further uses are apparently behind a pay wall as attempting to merge just brought up a an empty white box that said "unlock all features!" at the bottom. As is becoming a common occurrence with this app, I can't tell if it's just another instance of poorly designed graphics or more white text on white background. Either way, following the prompt leads you to the "unlock all features" for $9.99. Ultimately, this app is helpful for deleting contacts en masse while hurting your eyes and not much else..Version: 3.11.2
✓ Disappointment is an understatementI have used this app for years with mixed success and a few serious bugs. So, when it works right, it is great, but the problem is that you can never tell when an Apple update or some other reason will cause your contacts to get jumbled. For the past few months my contacts are not syncing with Apple contacts at all. For example, I have several people with the name “Adam” —suddenly in Groups they are combining and dropping off at random. You can’t find tech support at all. This is the best I can do to try to remedy this, but basically I will have to redo all my contacts if I want to continue using this app, which at this point, I do not..Version: 4.0
✓ Waste of timeSo frustrating. I have wasted too much time trying to “delete duplicates”. I gets stuck at the same place each time and then crashes. It doesn’t recognise contacts that are just a business (it sees them all as duplicates). I have tried so many times and even written to developers for help but had no response. ThT was my main reason for getting this so if it’s yours, don’t bother..Version: 3.10.13
✓ GroupsIt is a functional app however not as useful as previous versions. I find the updated version more difficult to navigate..Version: 3.12.0
✓ KeithThis app hasn’t worked since Apple 17 update for iPhone Qbix promise an upgrade over a month ago but nothing appears to have been done Even with the upgrade coming to the App Store several months ago which I down loaded Groups is still not working on my iPhone SE 3 Very dissatisfied As suggested by Qbix by email dated 19th February 2024 I downloaded the updated version of Groups on the days 19th and 20th February 2024 The app is still not working on my iPhone SE3 Facebook appears to be the only way to contact Qbix so I’m unable to speak directly with a help desk Thankfully I’ve been able to download another app which WORKS as well as the previous Qbix app Still very dissatisfied.Version: 5.5
✓ Groups appWorks ok. Few bugs.Version: 3.11.11
✓ Keeping a long listThis app had helped me to hang into lots of contacts but asks me frequently to upgrade or buy built in features. I appreciate the extra storage and organizing it offers..Version: 3.14.0
✓ New IOSThe newest IOS 14.2 screwed up this app. PLEASE FIX. ASAP THNX.Version: 3.11.9
✓ Update deleted all my groups 😡Update deleted all my groups!!.Version: 5.2
✓ New update is horribleThe new update doesn’t work. Months waiting for them to fix it so it could work with the new iOS.. for an app that now looks worst than ever, works worst than ever and completely messed up all my groups, the order they were in, and how I had my contacts saved. Can’t believe it took them this long to create such monstrous new version of the app. Please go back to the old design and fix this ASAP! I paid and donated money to the app. For you guys to get this right. What I miss about the all app: design, let me organize my contact groups and categorize them, they are certain contacts that I don’t want to be part of my mass text list. The way in which I could change the order in which the groups were shown. Now all the groups are ordered in the weirdest order possible rather than chronologically. I can’t see the recently added contacts that would allow me to categorize new contacts more easily. Everything that was good about the app and that made it work smoothly is gone!..Version: 5.5
🙂 Groups Positive Reviews
Groups works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Groups.
⛔ Groups Problems
