- 84.7LEGITIMACY SCORE
- 87.2SAFETY SCORE
- 4+CONTENT RATING
- $9.99PRICE
Aquarimate App Complaints & User Negative Comments 2024
Aquarimate app received 52 complaints, negative comments and reviews by users. Have you ever had a bad experience using Aquarimate? Can you share your negative thoughts about aquarimate?
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Aquarimate for Negative User Reviews
✓ UiUi needs to be modernised and is clunky at times! But good product! It would be good to have community generated content as a database rather than random wiki with little information in database! It is2019!.Version: 7.4.5
✓ Let downBeen using this app for a couple of years with no issues and loving it- recommending to all when ever I could. However had to replace my phone and now can’t get to my profile. I can still log in via the web but the iPhone app is not giving me a log in page. I have raised a number of tech support requests but not response. Very disappointing.Version: 8.0.1
✓ Below expectationYes I know it's only $10 but spend that money on a pad of paper it's more reliable!! Cannot sync to calendar and can NEVER back up. Also lost data due to this. Could of just refered to my paper. Don't bother.Version: 5.0
✓ Update breaks functionalitySince the update to the latest version 9, entries in the notes field in the test results is no longer saved. This is where I used to enter the amounts of things like calcium, magnesium, alkalinity etc which were added to bring the value back to the desired one. I can no longer save this now. Contacted support but heard nothing in 3 months about a fix. Seems this developer like several offers who offer paid marine tank data logging apps are happy to take your money and not bothered that their buggy app no longer functions correctly. If upgrades break functionality that used to work developers should be forced to fix them or refund any money you have paid them as an incentive to get things fixed. Not found a single app in this area that either does what I need or does what it claims to do. Back to the notepad and pen due these con artists pushing non fully functional apps. They don’t even respond to calls to support to fix things just take your money.Version: 9.0.2
✓ Good but not fully workingThe app is good and if you need a place to track info a great tool to have but my only issue I cannot join the live section my phone freezes. This a brand new Iphone. I tried on my ipad and it worked but no luck here and all my info is on my ohone that I need to get into the cloud but cannot do so…..Version: 8.0.1
✓ Cloud app is dead, don’t payCloud paid subscription is useless, totally broken. No answer from support team over a week..Version: 8.0.1
✓ Useful for testsI still like this app and pay for the syncing subscription, but it’s mostly just a water parameter logbook with simple graphs. Maybe some people record feedings and dosings, I don’t see the point. What bugs me is that they never bothered answering the many requests for an expanded database that included more common organisms, never mind less common ones. That plus calculators that use that information is something lacking in the hobby as other apps have been abandoned. Aquarimate seems abandoned too, with only updates for new screen sizes and minor bugs in more than a year. A subscription model is supposed to justify ongoing development..Version: 7.4.5
✓ Tricky peopleI hate it I wasted money Within 5 seconds of first starting the app it asked for another £10 / year.Version: 8.0.1
✓ Bad support, developers aren’t hearing youSubmitted suggestion but with no feedback from the developer, literally with no support..Version: 7.4.5
✓ What a rip off...Terrible, just terrible...a total let down....screenshots are eye catching and a quick glance at the developers website led me to believe this was a professional app....well needless to say I felt disappointed after paying £6.99 for something that does not even include the most basic tropical/freshwater fish, such as neon tetras, otos, etc... So everything needs to be manually entered...there are cheaper apps that do more for way less money..Version: 3.8.1
✓ Don’t waste your money.High purchase price for the app, and a yearly subscription feature for $10 per year for cloud access. GUI isn’t smooth or intuitive. App hasn’t been updated in 3 years. It’s still one of the better ones out there, but it isn’t going to get any better and it is inevitable that it breaks when iOS updates..Version: 8.0.1
✓ Beware! Not for freshwater.App has extremely poor support for freshwater aquariums, lacking common fish and plants (no Java moss! no Seachem ferts!), and you apparently cannot add custom items (like dosing common nutrients by chemical name or generic mixes). By the time you have gone through setup, your refund period has expired. Very expensive for half an app..Version: 9.0.4
✓ Calendar Synch is BuggyI have the option set to synchronize tasks as iCloud calendar events. The calendar events are created with Alert = None. I need to be notified of all calendar events, so I set them to Alert = At time of event. But Aquarimate overwrites the calendar alert when opening the app, and sets them all back to Alert = None. Hopefully the development team is aware of this bug and is working on a fix..Version: 7.4.5
✓ Full of bugsCould be a great app but is far too buggy and crashes too often. No one seems to be answering any support emails either, I don't think they are still working on it anymore. Shame Update: App deleted all my data just after re-subscription. Support said they would fix it and have now ghosted me. No replies in over 8 months. Took my money and then ran. AVOID.Version: 9.1
✓ Populate items to all tanksIf you add equipment and other dosing items it should be automatically be available to add to another tank. I have 2 reef tanks that use the same equipment and dosing items, but you to reload those things for each tank. The things you add should automatically available for all tanks rather than adding them again..Version: 7.4.5
✓ Works wellThis app work wonderfully for my aquarium, and it's made maintenance a lot easier to remember :) Just a suggestion though, it would be nice to have some way of adding in a task without the next due of that task moving automatically. The one other thing that would make this app perfect is the ability to input one off tasks on a colander record instead of in notes. For example being able to record adding a dose of medication on a particular date. This app really does make owning an aquarium more enjoyable thank you for creating it :).Version: 5.1.2
✓ IPhone XS crashy crash festCrashes at least every 5-10 mins when entering timelines or even just switching back to the app. Takes its sweet time to load as well. Would be nice to have a consistent UX between IOS and MacOS as well..Version: 7.4.5
✓ Don't subscribeDoes well as a standalone app but can't see any value in subscribing. I subscribed purely for access to the PC app, however one month in and I still can't log in with not response from the support team. Reconsider if you plan to use the PC app..Version: 9.0.2
✓ No red sea A B C targeting dose calculatorUnbelievably you wont find any Red Sea product in the dose target calculator. I still need to use the online red sea calculator or look into charts as this app can't give dosing for Red Sea products ( one of the most popular worldwide) I think we should at least have the option to manually input the values in the calculator... $14.00 paid and still to have to look in charts for dosing is very frustrating!.Version: 7.1.3
✓ Save your moneyDisappointed in this app for £10. You take a picture of your livestock but can’t open the photo or zoom in to look at it. That’s pretty basic stuff for an app..Version: 7.4.5
✓ Brilliant app - flawed calendar integrationPerfect app in so many ways, and as a total beginner to keeping fish - a god send! But - at least once a week it adds the Aquarimate calendar... and if you don’t delete one of them..... then the following week you have another one added I did report the issue.... but no change so far And for the record - I have not only removed reinstalled etc but also installed it on a brand new XS Max.Version: 7.4.5
✓ ThievesHad an Samsung bought the app, emailed them letting them know I moved to apple and seeing if I can get a break for the app, they told me no problem buy it and will credit you the amount, YEA RIGHT, they don't respond to emails and even if the app has bugs no responds. Don't buy the app guys buy something else please don't give these thieves anymore of our money!!!!!!!!!.Version: 5.1.1
✓ Poor user interface, buggy and minimal featuresI'm very disappointed in this app considering the price. Very basic database, strange parameter recommendations and a bug-ridden user interface. Could be so much better, so hoping it will improve with subsequent updates..Version: 5.1.1
✓ Charged Twice and You Can’t CancelWhen the app downloads you are automatically charged $9.99 and there is no way to cancel and delete the app in a timely manner. You are unable to even look at the app to see if you want to pay the $9.99 a year. When the charge went through my bank account it charged me twice two separate charges of $9.99 I am currently trying to get a refund for both charges as the app is not worth $9.99 a year. The features are limited the database of different fish and plants is minimal and it’s just not worth it..Version: 7.4.5
✓ Let down by lack of supportThis is a great app in principle, but it has a few bugs and all requests to the developer for support go unanswered. Considering this is a paid app with an additional subscription the lack of support is totally unacceptable. Bugs with the app: 1. Constantly crashes when trying to use the calculator section. 2. Watch app does not work. 3. Live version of the app does not sync automatically with iPad or iMac versions. Until the developer deigns to provide support I cannot recommend using this app to monitor your aquarium. Very very poor indeed..Version: 8.0.1
✓ Everytime I put info in they charge meWARNING!! App looks amazing once I started using it was pretty happy with it! Recorded 3 lots of parameter readings into it and everytime I did they charged me $14.99 as well as $14.99 app yearly fee. Contacted support no response needless to say I have cancelled subscription and will be contacting Apple in regards to this.Version: 7.4.5
✓ Good app... but could be greatHandy app. Better than other reef keeping apps I have used. BUT! Would seem the app developers have decided it's perfect - though far from it. Last time there was any updates was years ago and any suggestions fall on what seems to be deaf ears. Real shame as app definitely has promise..Version: 5.2
✓ Love this appEdit: the update option no longer works. If I try to change an entry it changes back when I open the app again… I religiously use this app to track the parameters of my tank. The new update is great, love that everything is in one place. One suggestion, I track a lot of parameters so I have to scroll to select the one I want. Can you make some dashboard organizing options? I use the parameters more than tasks and that leaves a lot of blank space at the bottom I could use to double stack the parameter icons so I don’t have to scroll. Regardless this app rocks, thanks for the update!.Version: 9.0.2
✓ App is not worth the money.Glitches all the time. Do expect to have description about fishes as only half have it. The plants database for freshwater is small. I would write more negative things but do not want waste time. Plus dont expect return if you dont like the app. Just warning. Wasted 10$ :/.Version: 4.4
✓ Needs a no change buttonCould u try incorporate a no change button so I can press that when there is no change in tests.Version: 8.0.1
✓ I had to pay twice from one iPhone to anotherDisappointed that I had already purchased this app but on purchasing an iPhone 13 I had to buy the app again. This can't be right but had no alternative as the developer team did not respond to my emails..Version: 9.1
✓ No SupportThe app on my iPhone worked great with plenty of features and easy to use. However, paid for Aquarimate Live so that I could access my aquarium information on my Windows PC. Installed the Aquarimate program on my PC but could never log on. Submitted 3 requests to Aquarimate Support over a 2 week period for assistance in resolving this issue with no response. Have subsequently cancelled subscription..Version: 8.0.1
✓ Could be brilliant but let down by software.It's a great little app, but using on the iPad Pro 9.7, the app is super glitchy, certain actions only work in portrait and some landscape. When you press the tab button it opens menu on right but has a weird glitchy box, so you can't see any of the text. There's loads more that's hard to explain, and all this makes for a frustrating experience. It's got great info, and in general it's a good app, but the fact I paid for this and the software has been buggy since I got it, it's 3 stars. That's being generous as I think it has potential..Version: 5.1.1
✓ Not honest or forthright about costThis app offers a BEAUTIFUL interface and some FANTASTIC tools. Unfortunately, for $9.99 you’re only given 100mb of space to safeguard your data. You can pay them an additional $9.99 for 1GB however - as if the initial $9.99 wasn’t enough... then if you really want to, you can pay and additional $9.99 to link the apps between your iPad, phone and laptop. So misleading and dishonest in their marketing and advertising. If you pay $10, which is A LOT FOR ONE APP, all you get is the ability to use some really nice tools but not ability to save your work. Not worth it. And it’s a shame, the app is really well put together..Version: 7.4.3
✓ A bit over-priced for the qualityThe good: has a lot of features that really let you keep a highly detailed log of everything in your tank(s), along with pictures. The bad: quality is pretty amateur for the price. Yearly is spelled 'Yealy' in the scheduling dialog. Their fauna/flora database is very small - it doesn't include the majority of my stock, including Spotted Rasboras, Rotala (of any kind) Weeping Moss, or Monte Carlo..Version: 7.1.3
✓ Promissing app with non-existent support...Purchased the app and Live subscription. Looked promising, but had few minor issues so contacted support... three times... never received any response (apart auto-replies with ticket numbers). It's understandable when free app developers don't have much time to deal with support queries. But that’s not acceptable for a paid app, even more so for a subscription service. Will update the review when/if support finally responds..Version: 7.4.3
✓ Disappointing for a paid service, support doesn’t answerI mainly used this app on Android/PC. I’ve had multiple problems over the last year or so, including my tasks constantly disappearing on me on one platform and frequent syncing issues. I’ve submitted multiple support tickets with no answers, and today had to resubscribe for a year to simply login and access my data! That’s not what the subscription even says it’s for, it’s supposed to be for multiple device access (although it’s clearly not supported on other platforms at all). This is extremely disappointing for a paid service and hardly worth the slight convenience it may provide. Devs, why do you even bother to have other versions of the app for your consumers to pay for if you don’t support it properly?.Version: 8.0.1
✓ So DisappointingAfter 4 years of development what's changed, apart from an in app subscription nothing that I can see. On the iPad you still cannot use it in landscape oh and those fish are still there on the dashboard. If you want reef keepers to take it seriously make it professional looking, give us data export and printing please.Version: 6.0
✓ Slow to enter data and look at resultsThe app works but seems a bit basic. Entering results has to be done one at a time. Reviewing the data is also a bit painful. Could do with some streamlining..Version: 5.2
✓ Think twice before buyingThink twice before buying this app: 1- very pricey for the support they give, they have 0 support. I have contacted them through several ways and still no response form them. 2- They advertise their app can link to Apex not true as they are still having issues to connect to Apex Controller. Its a nice app but the support kills the nice of the nice app. I give them a 1 star for 1 no support and for 2 false advertising for Apex compatibility!.Version: 7.1.3
✓ Non existent supportA good app, but it is spoilt by exceptionally bad support. I have not received any feedback, apart from an email acknowledgment, to a request made over a week ago..Version: 7.4.5
✓ App crashesAfter purchasing this app I have added things to it a week later it crashes seconds after opening it and can’t get back on it. After googling there are many people with same problem by the looks and remains unsolved and ignored. £10 wasted..Version: 7.4.5
✓ Abandoned by developerLost yeas of data and developer doesn't reply to support messages..Version: 8.0.1
✓ Mostly Works - However Support is NonexistentSeveral bugs identified in the iOS and macOS apps which are preventing parts of the app from functioning. Contacted support multiple time over several weeks with no response. Regretting paying for the additional annual subscription to use the app on my Mac. The only only other apps available, paid or free, are much worse. Strongly considering just going back to a simple spreadsheet..Version: 8.0.1
✓ ICloud Sync????In this day and age an app like this needs to automatically backup and sync with your other iOS devices!! At the moment after each and everything you do you need to login and backup to the cloud then restore that backup on the device you want the information on...too time consuming!.Version: 5.0
✓ Meh. Needs more detail on fish/coral/invert speciesWould be nice to see some in depth descriptions of fish and coral and inverts and plants. The whole idea the aquarium database is to provide details on the species. I would not have bought this again if I had the option..Version: 9.1
✓ So far so good, except…The app works well and keeps everything about your aquarium in one place. There is nothing automated about the app however. One has to enter all the information. It would be nice if the app had suggested “fixes” when water parameters are out of whack. My last comment is support is non existent. I paid 9.99 for the app and was charged twice. When I was refunded 9.99, the app no longer worked. I could not use it. Period. It appears one has to pay 9.99 just for the app and an additional 9.99 for a subscription in order to use it. After many emails to support about this, no one ever responded. I was forced to pay the 9.99 again in order to use the app. The only reason I did this was that I had already spent hours entering all my data. To me support is an integral part of an app, if it does not exist, the app should be free. I would suggest trying a different app before buying this one..Version: 8.0.1
✓ 5 star ratings must be paid forI have no idea how an app that essentially charges you twice to do nothing more than what you can accomplish using Microsoft Excel could garner 5 star ratings unless they are getting paid to write these reviews. Their database for fish, plants, and equipment contains little more than what can find in a typical PetSmart and it does nothing else than the ability to graph the test results from your weekly water tests. Nothing more. Literally. No thing more. You are better off capturing your results on a spreadsheet of your choice. And they actually manage a way to charge you twice to find this out. This is the type of app you wish Apple would allow a zero star rating for in order to post a review..Version: 9.1
✓ Still needs workStill needs improvement. Adding a feature which asks users to rate the app EVERY TIME THEY SWITCH TO IT is not an update..Version: 5.0
✓ Shady startup procedureAt the moment of this review, I’m frustrated that when I created an account I was forced through a subscription process. I wasn’t given any choice to back out upon logging in and creating an account for the first time. It made me stop what I was doing, after purchasing an app for $10, and ask myself what did I just sign up for? Be careful here, you can sign up for a yearly subscription for an additional $9.99 annual fee and not realize this if you’re moving fast. Right now my opinion is shady. We’ll see if this changes. Hopefully, I’m Not charged an in-app purchase for an absolute need type of feature..Version: 7.4.5
✓ Not enough fishNeed a lot more fish and plants..Version: 5.0
✓ Pay for app makes you pay more...App is setup ok. Some designs could be much smoother and easy to navigate. That being said....entering livestock, equipment and supplements etc is tedious or you have to pay monthly. For a $10 app I should be able to access the full database in the app. Folks who need cloud saving or want extra features should be paying monthly. I think this app would help a lot of beginners if they could add all their items. This way it could even suggest other items or livestock. It could even notify of compatibility issues. If you have a large fish room I would say subscribe monthly. If you have a tank or a few there are less expensive tracking apps that will do what this does. Nice if added - suggest ranges for tank inhabitants, a new tank cycling guide and tracker, compatibility suggestions for livestock, equipment and supplements, compatibility warnings, lighting setting...my fluval nano could use some live so I can track what is working. Guides, videos, podcasts....hey charge for those..Version: 7.4.5
🙂 Aquarimate Positive Reviews
Aquarimate works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Aquarimate.
⛔ Aquarimate Problems
