Transit Stop: CTA Tracker. App Negative ReviewsKramer Concepts, LLC

Transit Stop: CTA Tracker. Negative Reviews

4.6
4.63364 star

Total 17 Negative Reviews

Transit Stop: CTA Tracker. App Complaints & User Negative Comments 2024

Transit Stop: CTA Tracker. app received 17 complaints, negative comments and reviews by users. Have you ever had a bad experience using Transit Stop: CTA Tracker.? Can you share your negative thoughts about transit stop: cta tracker.?

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Transit Stop: CTA Tracker. for Negative User Reviews

CTA improvementInformation isn’t accurate. It will give you time of arrival, say 8 min , and after 4 min past, it would show 9 min arrival. And sometimes it will show 2 min before next train, but it would come in 10 min. Very unreliable. But every other time however it will be almost accurate, that’s why I gave 3 stars..Version: 9.20

Poor user interfaceThis app would be useful if it had a better user interface. The data on train arrival times seems to be fairly accurate, however app could be improved with: 1. Ability to set favorite routes, not just favorite stops (I only want to see times for my route, not going both directions) 2. Geolocation set to automatically show you train arrival times from the nearest stop or your nearest favorite stop 3. More intuitive interface or icon for switching between stops, but ideally geolocation would automate this.Version: 9.23

Inconsistently AccurateThe times are accurate about half the time. I will commonly miss a bus because when it says 5 minutes, it means anywhere from 1 to 8 minutes (and yes, I am constantly refreshing the app). Other times the app will say the next bus is 25 minutes away so I don’t need to rush out. However, I’ll see a bus cruise by the stop about 14 minutes later while I watch from the window at work. Had I known a bus would have been there before the time they listed, I would have gladly ran outside earlier. This is a good app only if you don’t need to rely on it and have a large, flexible window for arriving at your destination. If any of the developers or people that provide the data for the app are reading this, please consider providing more accurate data so that this can actually be useful in a somewhat consistent manner..Version: 7.48

Delay statusI am at the start of a bus route and this app put the buses waiting to start driving on delay so you have no idea when they are going to come! I have to switch between this app and another to figure out what time the next bus is coming because it won’t take it off delay until it’s already on the way. it’s super annoying! Please take away that feature! This app would be perfect without it..Version: 8.3.0

Sept ‘18 RedesignThis app has been my “go-to” app for timing my morning and afternoon commute. Until the new redesign, I was able to see arrival times for all saved routes on one page, which was great for running out the door and finding the quickest way home. In my opinion, that was the best feature! Unfortunately, it seems style is more important in the redesign than functionality. It takes 6x as long to get that info now than it did previously..Version: 8.0.1

CTA RidershipI enjoy traveling the “L”. It offers me. I think their should be more incoming trains towards Ohare and towards Howard Blue line at the peak rush hours. The buses should pick up more ridership on Sundays. Overall, I’m satisfied with our cities public transit services to our Chicago communities. Best of all it’s more enviromental friendly. Thank you for all that you do. - LR.Version: 9.0.5

Stop Opening UberI can imagine that anyone needs a feature where Transit Stop app opens Uber just by shaking he Phone. Please get rid of this. I want to set my phone done on something with the screen on to check the times. But if I set my phone down to hard, or put it in my pocket without putting it to sleep, Uber automatically opens. Idk what they’re paying you, but it’s very inconvenient and totally unnecessary. I deleted Uber and it brought me to the App Store to download the Uber app when I shook my phone. Also, sometimes I’d rather use Lyft. So take this out of the app or tell me how to turn it off..Version: 8.0.1

Keeps freezing, not easy to useI deleted it. It worked fine for a few days, then started to freeze and wouldn’t open. Also it’s not easy to use, took me a minute to figure out how to switch back from “favorites “ to “all lines”. All lines are featured for a given stop instead of just the one you wanna use in the direction that you wanna use, it’s confusing when you only have a few seconds to catch the train you need. Used to have a different app on old phone, never failed me and was easy to use, maybe that’s why I’m disappointed with this one..Version: 7.63

I appreciate the simplicity of the appHowever, the simplicity of the design can make it a bit more of a hassle to try to quickly change stop information of the same route because you have to start from the beginning with the app to find information you need. Also, sometimes the time information is off by a minute or two which incorrect information made me miss the last train, when I got the impression that the train was 1 minute away when in fact it has already passed. Not crapping on the developers, life happens..Version: 9.33

Turns off audio when app is openApparently this was supposed to be resolved with the last update. It is not. You can’t have any audio playing while you are in the app or it will automatically turns it off, which then messes with AirPod connection as well. Very irritating..Version: 9.22

It’s fine, but...This app is fine to give you an approximate idea of when busses will arrive, but I can’t tell you the number of times I’ve watched a bus go right by me when I’m not quite to the stop yet and know I gave myself plenty of time. You’d think there would be a better way to get more accurate info. Get to the stop early but don’t rely on it if you’re running short on time..Version: 8.2

Losing reliability...For the most part, I’ll say this app has been pretty reliable, but more recently it’s becoming less reliable. More frequently it says a bus is approaching, but then no bus passes the stop and the next is 15-20 min away. Sometimes it shows no buses scheduled to pass at all, so I call an Uber. While I’m waiting for the uber, a bus goes by and again, I’ve wasted my money. Take the info on this app with a grain of salt - it can cost you time and money..Version: 7.61

Poor updatesThis app would be great if it didn’t have the “delay” times instead of a projected time. It was tell me the bus I want to take is delayed and the update the arrival of the time when it’s three minutes from the stop. I don’t have time to get anywhere in three minutes especially when I work at 4 am and the bus only comes every twenty minutes..Version: 9.0.9

Not accurateHalf the time this app is accurate and the other half of the time it makes me wait for a bus that suddenly disappears off the list! So then naturally I order an uber cause waiting 20 mins in the freezing cold isn’t ideal and then the bus appears...Seriously so annoying, part of me doesn’t even want to use this app anymore. Like why are they disappearing off the list? They need to fix something..Version: 8.2

Suggest making “Reset Data” more prominentPlease put the “Reset Data” link button in a more prominent place on the app. It could be higher up on the Settings menu, or even on the main screen. The explanation of the Reset Data button link should also be moved to the same place as the Reset Data button. I saw the Reset Data link only after I used the Settings link to look for some way to contact the developer to ask for a bus route listing correction..Version: 9.20

Unreliable and bad UIThe functionality of usability of this app have gone way down ever since their recent upgrades. Only showing the # of minutes away as opposed to the actual ETA makes it more difficult for those of us who have transfers to coordinate. The layout is not intuitive and it often crashes. More importantly though, the reliability is awful. The estimated times of arrival are off way more than they are on. You’ll have a bus/train that will be “1 minute approaching” for about 10 minutes one day, then you’ll have a train that’s coming in 7 minutes, the 30 seconds later it’s 1 minute away. You’re much better off downloading another app, this is a completely unreliable system..Version: 8.1.2

Functional, but difficult to useThis was one of the first apps I bought switching to iOS, and I assumed the UI felt weird just because I wasn't familiar with the Apple design language. After a while I have realized the UI for this app is just frustrating, not unfamiliar. No easily accessible list of favorite stops, no auto-refreshing of times, oddly difficult to pull up times for arbitrary stops..Version: 9.15


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