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Encyclopædia Britannica App Complaints & User Negative Comments 2024
Encyclopædia Britannica app received 44 complaints, negative comments and reviews by users. Have you ever had a bad experience using Encyclopædia Britannica? Can you share your negative thoughts about encyclopædia britannica?
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Encyclopædia Britannica for Negative User Reviews
✓ Bookmarks, dictionaryAs others have pointed out, this could really use a bookmark, place holder feature. After leaving the app there’s no way to return to where you left off. On the web/browser version in the help it talks about bookmarks but I’m unable to find that feature so decided to try the app but it’s the same - no way to mark progress. A dictionary would also be nice. In a browser it’s not so bad as I have a Chrome dictionary installed but I still have to manually lookup a lot of words. The app could really use it. Terrific content but frustrating to use..Version: 2.0
✓ Does anyone know how do I minimize an image to read the text?Hi, does anyone know how to minimize images to be able to read the text on the iPad? …. This is really annoying….Version: 2.1.1
✓ Not free$1.99/mo. Deleted..Version: 1.1
✓ Needs MAJOR upgradesThis app needs to be updated. The list of the names of the Presidents isn’t current (it still has listed Donald Trump as the President, instead of Joe Biden,) and it’s the same for the the list of names for the Vice Presidents..Version: 2.0
✓ Outdated interface and always issues with subscriptionThe app looks quite dated and doesn’t properly support latest phones. Always forgets about subscription and now it doesn’t recognize the subscription at all so it shows adds all the time. Time to cancel subscription and delete the app..Version: 2.0
✓ Was Born & DiedThis app has two problems. The first is that there is not enough content on the “Events this Day” page. The second is that half of the content on the daily-events page is informing you that a specific person was born or died on that day. This is frustrating as they already have a “Born this Day” page. If I want to learn about birthdates, I will go to that page..Version: 2.1.1
✓ ShockingWell another app that gets you to buy for a cheap price then tries to screw you over by asking you to pay more for the full version..Version: 1.2
✓ Great content, horrible app5 stars for content, one star for the app. No dark mode and you can’t even select article text to look up things (??). The paged reading is extremely annoying especially the page flip animations which can’t be turned off. Given the long article lengths you should be able to bookmark specific sections of an article and the app should remember where you left off. Pretty bad for something that costs 8 bucks a month..Version: 2.1.3
✓ Trying to Help Y'allIf you are a student or professional, and require the ability to copy/paste, or make notes/markup, you can't do that here. It's only for pleasure reading/earth licking type people who don't do any meaningful or useful work, and do nothing but irritate the world with incessant narcissistic blathering about bugger all that really matters. Is that you? Oh sorry. 🙊 Icky icky icky gross app made of poo. Don't buy. Go buy a pack of smokes and a pancake instead. Better value. Peace and love to all..Version: 1.2
✓ UselessWorst application ever!! You have to have an account which is stupid then it freezes. Plus you need to subscribe for $2 for an application that freezes all the time?! Please!!! Wikipedia eats this application 10 times!!!.Version: 1.2
✓ Functional, but not many features..The articles are great and well written but the app doesn’t have many features. There’s no continuous scrolling (or reading ruler) and the featured articles appear to be the same every year..Version: 2.1.3
✓ Not recognizing subscriptionsIt is sad that it is not recognizing subscription and what a waste of app.Version: 2.0
✓ Old app, images not loadingThis app is old, really old. Pictures aren’t loading and pages are loading slowly. I’ve tried different devices, installing/reinstalling, different networks. Update this thing and let’s keep going. I’m a paying customer..Version: 2.0
✓ Good price, disappointing contentAs a writer and info junkie, I find EB to be flawed. Good design, functionality, & team of writers. Poor content. It is outdated in many areas, including health; it doesn't have even common entries like "peri-menopause" or "Transactional Analysis". Its DSM info is hopelessly stuck in the past. I also get the feeling that despite the many probable female writers on its team, it is an app funneled by men for men. Sorry, 2 stars. Revamp your content and you're all set. EB's place in many of our hearts haven't changed since the days of the multi-volume tomes, but with such shoddy research, I for one will not be renewing my subscription. If I could get a refund, I would; but I'd like to see it improve. Please note that you ARE competing with www. and Wikipedia. Thanks. Hope to see more changes in the very near future..Version: 1.5
✓ BiasI find political bias in their entries. Not cool. As a teacher I expect to find facts without colouring for or against any political party or its representatives. Cancelling subscription..Version: 2.0
✓ WhyWhy would I buy a subscription based app, when wikipanion is free, amazinly accurate, and dynamic???.Version: 1.1
✓ Time for an upgradeOver 2 years since last upgrade. Ugly on newer iPhones. UI could use a serious update..Version: 2.0
✓ Login ProblemHow can I login with Facebook? I have been logging in with Facebook on browsers but couldn’t in this app..Version: 2.0
✓ No off-line accessYes, it would require a large file to have all the features off-line. But since Britannica doesn't care to offer this feature, I don't care to give it more than one start..Version: 2.0
✓ Sad appFrightful loading images at times. Frustrating searches. I am so disappointed. I just cancelled my subscription. Definitely not worth the $70+ yearly subscription..Version: 2.1.4
✓ I’d like to like this.I’ve used the webpage a bit. The quiz content is much better than Alexa skills. I was on the verge of ordering a subscription when I installed the iPad app. The AppStore blurb states “we heard your feedback and fixed common issues”. 10 seconds later I’m banging on the broken choose quiz category link. Seriously?.Version: 2.1.0
✓ 1 month 1.99$Are you kidding me? No more Britanicca..Version: 1.2
✓ CrashesPaying for an app that crashes a lot is not good for the reputation of the developer. Please fix it! Could be a good app but because of this fault it's not worth the money..Version: 1.1
✓ Needs Lots of ImprovementI'm upgrading by one star. New version doesn't crash, looks nicer. App still needs work (access to dictionary and other common reading app features). Getting better though. Since this app is pathetic I'm downgrading it to one star, reason being is that since I started using it a lot it crashes on certain pages of some articles and also because it has seldom been updated. Content is great and reasonable for fifteen bucks a year but the app is really bad - no access to the dictionary no book marks no customization. It looks alright and works well but is really lacking otherwise..Version: 2.0
✓ Good content, ruined by crashes.The content is top-notch, yet viewing certain articles causes the app to crash which unfortunately ruins the entire experience. As a minor point, there should be an option to disable the page-turn transition effect, which is a bit too garish and quickly becomes tiresome. Without the crashes this is easily 4-5 stars..Version: 1.5
✓ SpellcheckIf only you had a spell check. I believe people would not use google and Wikipedia so much. To look for a word and know the correct spelling is hard for the average person. I would love to use your app because it is so much more accurate..Version: 2.0
✓ Waste of moneyI am sure britannica doesn't care about customer in this app just colorful ads. And no enough options. You can't do a list of things with it. Just gauges you money per month!.Version: 1.2
✓ Looked good for a few page turnsTried it and seemed pretty good and then it popped up a “remember to take a quiz” popup and then the screen went black and began flashing in and out of the page. Seems too buggy for an app that wants to charge a subscription..Version: 2.0
✓ Not Working ProperlyI just installed this app on three devices today. Even though it is advertised as a Family Sharing app you cannot share the yearly subscription which allows you full access to all Britannica online content. So I purchased three subscriptions, one for each device. After installing the app and adding the subscriptions which were validated on each device, none of the photos in the app under any articles would show up on the screen. The photos were an important reason that I purchased this app. If I had known that it would not work I would not have wasted so much money. I would have purchased an online subscription to the website for the year. For the record, the app store showed that this app would work on this device..Version: 2.0
✓ Pointless unless you subscribe through the appIf you subscribed on the website, you can’t login through the app..Version: 2.0
✓ It’s time for a refreshApparently Britannica has forgotten it’s loyal customers and owe us an updated version at least compatible with newer iPhones screens. It has been over four years since the last update..Version: 2.0
✓ Pathetic!Doesn't even deserve a star! Students should not use this as a source of research because it is EXTREMELY biased on almost every topic. You're better off with Wikipedia, at least you can read MORE THAN A DAMN PARAGRAPH on it without having to get scammed into buying..Version: 1.1
✓ FormattingThe app is supposed to work on ipad, but the first article I tried to read had an unmovable graphic that prevented me from reading it. Looking at the version history, this is a terribly maintained app, especially an app that is supported by a paid subscription. The world does need a factual encyclopedia, and it should definitely not be free, but this app is terrible and I don't understand why..Version: 2.1.1
✓ FrustratingThe main problem with this app is that there are ads EVERYWHERE but then also you have to pay for the majority of the content. I’m fine with one of the other but have both is extremely annoying..Version: 2.1.1
✓ Does not give bibliography infoMy son did a report and wasn’t able to do a complete bibliography because you don’t have any information..Version: 2.0
✓ BRITANNICA YOU HAVE DISAPPOINTED ME AND THE MILLIONS OF OTHER PEOPLE WHO USE YOUBRITANNICA. you seriously need to UP YOUR GAME!!! britannica doesn’t even have answers for simple questions like “what did people eat in Northwest Territories in 1800s” Like cmon! My friend and I are doing a research project on Northwest Territories in 1800s and so far britannica has been USELESS. UP YOUR GAME BRITANNICA!!! AND MAKE BETTER WEBSITES!!!D.Version: 2.0
✓ The app needs an updateThe app feels abandoned in its current state, it has potential but it needs to me modernized and cleaned up. The screen size is a joke, and the popup ads are ridiculously annoying. There should be some sort of purchase able ad-free version, but make the app more user friendly first devs..Version: 2.0
✓ HelpI cannot get in after paying for a years subscription because I don’t recall my password and there is no way to get a new one. Also, there is no way to get help..Version: 2.0
✓ Good app, works well but lacks bookmarkIf you want to read a long article there is no way to keep your place. Otherwise the app works well and the content is much more readable than Wikipedia..Version: 2.0
✓ Used to read this every nightNow I have to pay $14 per year. Next I’ll have to pay to learn common law..Version: 2.1.1
✓ Could be betterUnfortunately the first entry I looked up was Cleopatra. The app crashes every time. Reinstalling doesn’t help. The app needs work..Version: 2.1.3
✓ Great!!!Great application and beautiful design But it would be better if I could go through it like a regular books Wanna read multiple articles but alway lose track after exiting article.Version: 2.0
✓ Not usableI downloaded this to check out their quizzes. I have to force quit the app every minute because of pop up ads that cover the screen and cannot be closed in any way. The app is poorly designed and poorly coded. The quizzes also contain 10 questions and never randomize the content from any set larger than that same 10 (same questions every single time). It’s saddening that they would put this out as a product..Version: 2.1.1
✓ Great but...This is a great tool for learning, but the interface needs an update. It feels like I’m back on my iPhone 7. Just some food for thought.🤷♂️.Version: 2.0
🙂 Encyclopædia Britannica Positive Reviews
Encyclopædia Britannica works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Encyclopædia Britannica.
⛔ Encyclopædia Britannica Problems
