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Canvas Student App Complaints & User Negative Comments 2024
Canvas Student app received 127 complaints, negative comments and reviews by users. Have you ever had a bad experience using Canvas Student? Can you share your negative thoughts about canvas student?
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Canvas Student for Negative User Reviews
✓ Canvas AppAlways lagging can never get into some categories like groups it freezes then shuts down no matter what I do. App is delayed with linking emails can’t even open them. No point in the app really when it is not functional ! Better to just go through the web. The app is useless !!.Version: 6.17.0
✓ 😐Downloaded it. crashes before i even see the home screen of the app. powered off my phone, redownloaded it, same thing. i don't have any other issues with this phone so it's definitely the app smh.Version: 6.18.1
✓ OH MY GOD CAN YOU MAKE A WORSE APP???????This is literally the worst app i have ever been forced to use. My 3 year old cousin could make a better app. literally this app is useless it is so pointless the only thing that works is the website and that is still a steaming pile of garbage. why on EARTH does it notify me when IVE sent a message to a teacher????? that is idiotic. you also cant submit ANY assignments at all i have not submitted a SINGLE assignment through the app and yet with google classroom i would only submit assignments through the app. why cant you be more like google classroom. google classroom is perfect it is top tier it does everything right everything is in chronological order and is simple to use and doesn’t have bugs that make its app USELESS UNLIKE THE STEAMING PILE OF GARBAGE YOU LIKE TO CALL CANVAS. I HATE CANVAS WITH EVERY FIBER OF MY BEING!!!!! GOOGLES MAIN JOB ISNT EVEN TO PROVIDE WHAT GOOGLE CLASSROOM PROVIDES AND YET ITNIS BETTER THAN THIS STUPID APP!!! I WOULD KILL TO BE ABLE TO NEVER USE CANVAS AGAIN BUT FOR SOME REASON MY SCHOOL HATES ME SO I HAVE TO KEEP USING YOUR AWFUL APP. PLEASE FIX IT. YOU CANT SUBMIT ASSIGNMENTS OR TAKE TESTS OR DO BASICALLY ANYTHING OTHER THAN LOOK AT ASSIGNMENTS/ MODULES AND MESSAGE TEACHERS AND THAT IS STUPID!!!!!!!!!!!!!! FIX IT!!!!!!!!!!’nn.Version: 6.9.6
✓ Decent, but missing key featuresThis app feels like it was built because it had to be, likely to accommodate the reality that students use their iPads and iPhones more than anyone wants them to. There are things missing from this app that feel glaring - like the absence of support for dark mode. Or the fact that posts don’t save automatically, like they do on almost every other iOS app. More than once, this app crashes mid-response and I lose everything, so I have to write everything somewhere else first, then move it over to Canvas when I’m ready to post. Not a huge deal, but frustrating when you forget and lose a lengthy post. And document uploading is weirdly unreliable. I don’t know why — nothing about the app feels so…thin…but document uploading does. Oh, and granular notifications! Why can’t there be more granular notifications? I get really frustrated by the way this thing alerts me. It’s either too much, or not enough. And I can’t dial it in to make notifications just about the responses I’ve posted. All said, it’s an app I have to use. And after using the web version, the app is far less enjoyable and lacks most of the best features of the website..Version: 6.13.2
✓ Links from emailsHi It is very frustrating when I receive a notification from the school via email with a canvas link that never works, it takes me to the canvas website login page even if I have the Canvas app on my device. Each time I receive an email with a canvas link I need to read the email and then go to canvas app and sign in as it never remembers my log on details and search through the app and find the information from the school, sometimes this is time consuming as the email doesn't always specify what the notification is so I need to go through a lot to find the information. Please fix this problem as I am so frustrated and have missed so many important notification in the past. Kind regards Elly.Version: 6.14.2
✓ Not very ADA friendlyHello, It looks like it has been literal years that people have been asking for this, but I’m going to ask again anyway. When accessing a file on canvas or even just highlighting text from my professors’ modules on the app, the “Speak Selected Text” function does not work. I double checked and my iPad/iPhone speak text functions properly on other applications, it’s just canvas that doesn’t allow me to do this. It’s very disappointing that when I checked app support the forums regarding this issue came up with posts asking this to be fixed all the way back in 2016. That was 7 years ago. The technology has improved, so many universities use Canvas, it’s kind of ridiculous that this hasn’t been addressed and you’re just leaving out students who want to use this app but are disabled. If i had issues with mobility of my hands, or was visually impaired, how would I be able to use this app without the speak text function working? It’s just sad and weird that Canvas has ignored this for so many years..Version: 6.22.1
✓ Always logs me off!!I don’t know why but this app always logs me off! It was perfect before I don’t know what’s happened. Please fix this ASAP !!.Version: 6.5.4
✓ The App eliminated log in time which is good but inside look complicatedThe app can just click without log in and enter password which is fast and good. I used to use ilearn; this is my first time using canvas. I found out iLearn is easier to see the course material because each assignment is divided into sections, and easier to distinguish different weeks and take a look at the layout of all course material. For each week ‘s homework, there is a check mark followed by it on ilearn, so that students can see which task is already done or checked and which is not so that they don’t have a clear idea of what should be looking at or rechecking next. Students have a lot of work to do, so they need a clear mind on the coursework and a more straightforward appearance to look at and check their homework. If everything looks the same, it is tough. canvas makes it much harder to see and arrange assignments. I use my phone to do my homework, I relay on my phone, and I think ilearn can help me get done and submit word documents, text, or pictures easier, I found out that using canvas made a big problem for me now, and I am having difficulties right now..Version: 6.20.0
✓ Good, but…Great app, helpful when it comes to checking grades, assignments, and other things. Only thing is it crashes when I download pdf’s sometimes, and it also has an error message pop up every time I open the app - has been something that occurs for over a year now..Version: 6.18.1
✓ Good but calendar is not workingReally good and easy to use helps a-lot with uni work. Only issue is that i need to reset the app every time i click on the calendar button on the hotbar. I have re installed the app 3 times, erased cache but the calendar doesn’t open, the app just freezes. Send help thanks.Version: 6.16.0
✓ App gets stuck when I use the bottom 5 sections of the appTitle says it all! Randomly the app freezes whenever I’d use the bottom 5 sections (dashboard, calendar, to-do…) of the app.Version: 6.17.0
✓ Can’t search my uni!!!(My WiFi works ) but after I type my uni name on the Find my school search bar... no search results comes out.... it just keeps loading Forever!!!.Version: 6.5.4
✓ Update is Terrible!The update in April 2018 has made this once great app almost useless. Once you open a file, you can’t go back to the previous menu, it instead jumps back to a blank page and you need to go all the way from the dashboard back into the class and module you were looking at. It’s also made discussion posts virtually impossible, as you can no longer see any other students post in the discussion. Please change it back to how it was. There were no issues before, and now it is almost useless for the main things people use it for..Version: 6.2
✓ Needs to be fixed!A couple days ago I would have told you Canvas was the most useful application on my phone. Very easy to use with few limited abilities over the desktop version, and a few problems when trying to submit assignment or download attachments. However, I was randomly logged out of my profile last week and since haven’t been able to get back in. I have tried countless times and even across multiple platforms and still no connection, just the same old response, “an unexpected error has occurred.” This makes me extremely mad because with an app that has been so heavily used in my day to day life to completely restrict me and stop working is a huge spanner in the works. A few of my classmates are also experiencing the problem. I hope this problem can be fixed, ASAP!.Version: 6.5.2
✓ All My Classmates Despise ThisThe website version is absolutely horrendous and I don’t understand why any school who cares about its students would opt to use this program. I gave an extra star because the mobile version is slightly less confusing and requires less “clicks” than the absolutely abysmal website version. We started being tortured by this program in school at the beginning of this school year, so we have been undergoing that for about 5-6 months. All my peers and classmates agree it’s horrible and quite frankly takes more time and stress to navigate to your homework than actually doing it. Honestly, for me Canvas makes my school life way more stressful and confusing than it should be and I could honestly write a novel explaining all the things I hate about it, but I’m too busy trying to discover what my homework is and what my grades are. To summarize, it should be against the law to make students use this program year-long under “cruel and unusual punishment,” and I’m truly sorry for any other student who has to use this program for their school. May God help us all..Version: 6.9.8
✓ Was good…The app was fine up until not long ago when a two step authentication was added. This is completely useless. This app is for homework and assignments. Not a banking app or anything important. On top of that, I already have to download this app, and now, they want me to download yet another app? Useless. I can almost guarantee that nobody is going to be hacking into my Canvas app and doing my homework for me so the two step security isn’t necessary at all. Please remove it.Version: 6.20.0
✓ OUA enrolment not showingIt’s now about a week or so to go until my online studies begin via Open Universities Australia, and I still can’t see any evidence of my enrolment via this app, therefore I’m incapable of preparing for that study ... what use is the app if it contains no information? ... if you’re going to develop an app, remember it’s only as useful as the data it presents IN A TIMELY FASHION ... and I should have been able to see, and start preparing for my subjects, as of AT LEAST one week ago ... to say otherwise is unreasonable..Version: 6.5.4
✓ Does not always workEven if you have a very good internet connection you may have access problems. Recently updated this app and immediately experienced problems opening links, and viewing content. It is very easy to get to grips with though. I have not used any other apps like this to compare with..Version: 6.9.3
✓ CALENDAR BUTTON BUG(iPad Air 4 with Logitech Foliotouch keyboard case, latest firmware and software) Excellent app but there is a bug where the app freezes after clicking (using keyboard folio or pressing screen) the ‘Calendar’ section of the interface. Forcing me to delete and re download the app. I have done this around 20 times now and whilst it doesn’t take long to do, it is a very frustrating process and shouldn’t need to be carried out in the first place. Thanks very much..Version: 6.13.2
✓ What a jokeWhoever designed this piece of garbage needs to be fired. You have zero talent. Your level of organisation is akin to that of chimp throwing it’s poo everywhere.Version: 6.16.0
✓ Log inMy log in won’t work.Version: 6.19.1
✓ Not as advertisedI would just like to say that the information I got before I signed up is not what has happened since. I was told I would be sent text books,never arrived!! Also, I was told I would have teacher access 24/7...... not true! I have to book in to get to ask the teacher a question which isn’t always possible because they have certain days and times for certain questions. Pretty unhappy with the whole process!!!.Version: 6.8.9
✓ Needs Fixing!I’m not sure how I feel about Canvas. I recently started using this app, and there have been some distressing occasions on attempting to turn in work/get to class on time. There are some components that I like and some aren’t as good in my opinion. For instance, the assignments that I submit do not appear submitted on the teacher’s side. This negatively impacts my grade. Additionally, it’s easy for the app to crash from the number of students/educators using it at once. Sometimes I end up not getting to class on time due to it not loading. I hope these “small” bugs get fixed soon, or many educations are being put in jeopardy. Some good components are (if the app is working effectively) it’s quite easy to find your assignments and get them into your instructor. I like how the app has a calendar and it marks off the things you have already completed. All things considered, this app needs some fixing, but overall I would love to use it again..Version: 6.8.9
✓ Latest update bricked my iPad ProIPadOS 15.5 iPad Pro 3rd Gen M1, 1TB+CELL Had to unsafe shutdown. Now I am hesitant to launch the app again. Not cool, where’d QC go with this version?.Version: 6.16.0
✓ Almost thereThis app works really well as a whole, it is easy to navigate and content is easy to find. However, there are a couple of things that could be improved on. - add a search functionality to be able to search for modules/topics within a module. - the mobile app on iOS (iPhone and iPad) both seem to reset every time you exit the app. This can be quite frustrating when you are switching back and forth to do other things..Version: 6.3.5
✓ Please make Canvas more efficientAs a student, I way prefer Google Classroom for one main reason: it’s easy. Canvas is honestly way too complicated and each class is navigated in a different way. On the computer, which is a school Chrome book, it is ridiculously slow compared to google classroom, which is fast and efficient. I shouldn’t need to press a million buttons just to get to an assignment, nor should I have to wait for a page to load for me to be able to start an assignment. I, along with many other students, have complained about Canvas being very inefficient. The modules and assignments tab shouldn’t even exist if it were up to me. I would just have a main feed for the whole class and that would be filled with announcements and assignments like google classroom. Simplicity will make online learning 1000x easier because using Canvas was such a pain. I will give the app designers some credit for making the iPhone app smooth and more friendly, but it’s still full of so many links that aren’t necessary that it’s easy to miss an assignment if you don’t check everywhere possible, which by the way, isn’t a problem with Google Classroom..Version: 6.14.2
✓ AppFinding the app really hard and deficit to use at times the old system working out of books much better.Version: 6.16.0
✓ Good but there’s some bugsHow canvas works, there’s a lot of great things in this app e.g the layout. However, submitting is where the issue is with submitting. Sometimes when pressing the library option. Majority of the time I submit multiple photos/videos. I’ll select one photo and then it’ll submit right away. I then have to resubmit the assignment to submit the other photo/video. The people that mark my work then complain you haven’t submitted all of the work, it’s not finished etc. Another issue, I press the library option and some photos and videos I don’t want to submit aren’t there. For these I used to use email to submit but I’ve recently found a feature where you can submit via photos on iphone. This feature is literally a lifesaver. Please fix these..Version: 6.13.1
✓ An example of a terrible product and web designThe many number of school districts who paid millions for their students to use this app and website were undoubtedly ripped off; this app(and its website) is an absolute disaster. It’s full of bugs, glitches, hard to navigate, and the website and app seem like two completely different things. This app won’t organize assignments by how your teacher orders them on the website. Assignments don’t show up. Grades disappear. And it’s even worse for teachers who have to navigate through an even longer slew of menus to set up assignments, and all on short notice. This app is an inconvenience for every party involved, and greatly slows down workflow and communication between parents, teachers, and students. The only reason this app is successful is because schools needed online infrastructure on very short notice. If you see this review, I would advise you to give your complaints to your school and/or school district and have something done about this. Canvas does not deserve the money a d praise it gets for such a subpar product, that only seemed mildly useful out of necessity..Version: 6.11.2
✓ Student/Canvas/Canvas StudentThis is a pretty solid app, the only thing I find frustrating is (as far as I know) this platform and it's website is called canvas. So why on earth is the app titled student. The rare time I go to use the app instead of the desktop version of the site I always type canvas into my phone only to have nothing show up. Please fix this, or at least explain why..Version: 6.4.3
✓ Good, but…From the beginning, the app was fine. I enjoyed using it and it was a good way of keeping up with my grades (assuming my professors uploaded them in the first place), but this recent update, as of April 16, is annoying to say the least. If your class are heavily discussion based, good luck. You now have to scroll though everyone’s posts and comments to finally reach your own. It gets hard to tell which one is a post and which one is a comment because there’s no real indicator except for a very thin gray line. If you want to edit a previous comment or past that you made? Tough luck, you’ll just have to replay again and add to the madness that is already this discussion board. Not only that but the scrolling never loads everything and often gets stuck when it reaches the bottom and has to load more also causing the app to crash. It was so much more efficient when all of the comments were in folders under the original post. Not only that but the notifications are still broken in the sense of, when you get a notification and you click on it, it still doesn’t take you to the right page..Version: 6.2
✓ OkIt’s good except it’s kind of annoying how if you’re looking at a professor’s slides and you switch out of the app for a second that the app restarts and you have to search for them all over again.Version: 6.4.1
✓ Not a good platform for forum discussions.Number 1 complaint: Online classes require weekly participation in forum discussions. After typing about 150 words into a discussion forum on either my iPhone or iPad the system bogs down, and there will be a delay of a second or more between striking a key and character displaying in the post. It gets so bad that I will just leave my posts unfinished, then complete my posts when I have the chance to use a proper computer. Number 2 complaint: Discussion posts cannot be edited from within the app. I have to use a proper computer or web interface to edit a discussion post. Number 3 complaint: I am enrolled at multiple schools, so I have to switch accounts when using the app to toggle between schools. The page that displays the alternate profiles has a delete “x” that is easy to accidentally strike when using the app from an iphone and using your thumb to actuate icons. The app will delete those profiles with a single tap. Can you please add a second step authentication before deleting a profile?.Version: 6.6.11
✓ Newest updateOverall I dislike the new update. It is unpractical and more difficult to use. I’ve used canvas for years and I love the app. I usually don’t have any issues with any updates but this messed up my organization. I feel that it would be better if there was an option to switch the ways classes are on the dashboard. Whether to have the new layout or the old layout of classes. With the compact layout it is easier to see all my classes together instead of having to scroll through and find the one I need. I also hope that you will add a feature to switch around classes when the are on the dashboard. Instead of just having the in alphabetical order users would be able to switch classes around so that the courses are in the order that have it. Also, you could add a dark mode so it doesn’t put so much of a strain on the eyes for some students. I feel that there is a lot more things you could add to canvas to make it still be easy to use, but also more customizable..Version: 6.14.2
✓ Can’t access any modulesThe new update has ruined it for me. Any time I click on a notification the app crashes and doesn’t show me the actual information. Then I have to guess and look around trying to find the announcement or notification. On the app the course modules are nowhere whereas the webpage has them..Version: 6.1
✓ Can’t find my school!!!I can’t find my school!!!.Version: 6.17.0
✓ So many issuesI cant login half the time. When I’m doing quizzes it LAGS out?! When I’m using the app it LOGS ME OUT?! Seriously horrid app..Version: 6.23.1
✓ Push notifications pleaseNeed App push notifications for emails, class announcements and notifications. Please this is desperately needed..Version: 6.20.0
✓ Why’s it laggingIt’s probably just my wifi, but I can’t find my school to even log in..Version: 6.4.6
✓ HorribleWorst app I’ve ever used.Version: 6.14.2
✓ Pretty good app, except the calendar freezes itAll the functions on this app work fine except for the Calendar tab. Whenever I tap the calendar tab, the app freezes and becomes unresponsive, and I have to restart the app if I want to use it at all. Restarting the app doesn’t fix the calendar tab issue. Sometimes the app has no problem opening the calendar tab, but other times this happens. I’ve seen other people report this issue multiple times this year on the website support forum, but it just keeps getting marked as Solved without any actual solutions being posted. The issue is so prevalent I have to open up my computer to use the website or run the website in desktop mode on my browser in private browsing mode just to use the calendar function, which is an important function for many of my classes. I wish that the devs would just figure out what’s going wrong here instead of just ignoring the issue for months on end, but that doesn’t seem to be what’s happening. If it weren’t for this issue, I’d say overall I enjoy using the app and find it pretty useful, but this ruins the user experience..Version: 6.13.2
✓ Not helpfulHalf options don’t work tells me there is a message but can’t see it without going on computer.Version: 6.7.1
✓ I got bad marksI got bad marks.Version: 6.19.0
✓ GlitchyIf you exit the app for even 10 secs to check a msg or something, it resets itself & forgets where you were so you need to start over & find what page you were reading. You can zoom in so often need to login to the desktop version anyway to see the tiny writing. Many features aren’t accessible from the app. It also quite often doesn’t mark what you’ve already read even though it’s supposed to tick it off as you go. So every time I come back in I need to scroll through to find what I’ve already done which is a total waste of time. Many improvements are needed on this app to make it good..Version: 6.6.1
✓ Crashes a lot! Unloaded pages.The problem is that the pages crash a lot. Also some of the pages does not load. This is annoying as I might be on a relevant page and restarts when my phone closes and when I open it. Although it’s a great way of using work from my university and very effective way of getting lecture notes quickly on my phone and very accessible..Version: 6.9.6
✓ I miss blackboardDoesn’t give notifications and it takes a long time to load. Very confusing to navigate.Version: 6.4.2
✓ JokeHow setup makes a mockery of any tradie actually trying to be excellent at what they do..Version: 6.19.1
✓ Waste timeNot an user friendly app.Version: 6.13.0
✓ Only one drawbackIn general it’s a great app; I could easily give it 5 stars. The reason I rated it much lower is because, having 2 children on my account, I can’t view any of their grades or submission status of assignments on the app. I need to go to my pc to do that. It means that I can access Wolsey’s info but not track any progress and that’s a huge bummer for me..Version: 6.14.1
✓ Doesn’t workThe app doesn’t work when i go to attend my online classes, for me to do so i need to go into the conferences which worked fine until i updated it however, now i cannot attend my classes as it just says refresh or try again later in which neither have made a difference and there’s no other way i’ve found to get into my class..Version: 6.7.0
✓ Annoying glitchesThis app has annoying glitches , as soon as the screen turns off the lecture recordings turn off and you have to go back into the start of the app and back into lecture recordings again. It’s very frustrating. Sometimes the slides also don’t show on the lecture recordings but will show if you log into a PC. I also find when I log into notifications it doesn’t actually bring up the notification.Version: 6.6.2
✓ Good app but it is missing some featuresI love using dark mode on any app that has it available. I would like to prefer having a dark mode option in the app and not having to use light mode as I very much prefer having dark mode. The high contrast feature is a feature that I do not see that makes changes like it says it does..Version: 6.14.0
✓ Problems logging in.I have tried to login to my account and it’s not allowing me, it’s not notifying me if I have the wrong password or anything, it’s just not allowing me to login. I have notified the staff in the college and they referred me to you. I also notified them of the issue last week and got no reply and because of this I cannot access my course work over this and I fear I will fall behind on my course, please give this your urgent attention. Thanks Corrie Lisa McBride.Version: 6.9.1
✓ Font is horribleWas a great app, now the font looks horrible and yuck. Bad design choice.Version: 6.6.3
✓ App FreezingGreat app until recently. The app freezes when I try to open the calendar or any of the options along the bottom of the screen..Version: 6.13.1
✓ Great app, one issueThe app is very easy to use, and makes checking grades and next assignments quick. One issue that really ruins everything for me, is every now and then I’m unable to click off the opening window, and the screen freezes. Cant check my calendar, to do list, notifications ect. At first i thought it was my screen, but other apps I own work perfectly. This bug is super frustrating and happens maybe every second day or so..Version: 6.18.0
✓ Canvas Student 😐Really good platform, but slow for uploading assignments and announcements, and takes a long, tedious sequence to submit and turn in. As a user though, I find it quite easy to find the school, thanks to the school library. I do use the app, but more often I use the online version, since the app is slow to react to new timetables and updated courses. For example, it took an hour for the app to update the deadline of ONE assignment. As I said earlier, the online version is more reliable. On the plus side, notifications are short and snappy, courses can be removed and added relatively quickly, and schools can see discussions, so they can monitor student/teacher activity. Overall: A little disappointing. 3 out of 5..Version: 6.4.7
✓ Didn’t work on iPad ProAlthough I was able to install this on my iPad Pro 2020 model I was unable to scroll down through textual content. It looked very dated and was extremely difficult if not impossible to use when there was more text or videos which I had to scroll down to see. It may have been the course providers content rather than the canvas student app itself. However, it was a horrible experience to try and use and extremely frustrating while trying to study..Version: 6.8.6
✓ Notification badges don’t work properlyEven after tapping on a notification or going into the app to action, notification badges don’t dismiss..Version: 6.18.1
✓ Unauthorised?Whenever i try to use my app on the iphone, it says there is an error and that i don’t have authorisation to view it. This is getting very frustrating because nobody has been able to help me and it it limiting where i can study..Version: 6.8.5
✓ CYUCanvas is inconsistent just like my math quiz scores.Version: 6.18.0
✓ I am divorce.This app caused my husband to leave me and i began to grow fungus in my toes. do not download, it has terribly dangerous consequences. men will leave you like geese and you will become fungally stimulated. run..Version: 6.22.1
✓ SpinningThe app keeps spinning. Not able to navigate through it.Version: 6.18.1
✓ Very difficult to navigateAwful to navigate around. We use iOS On the latest 2020 iPad, MacBook and a iPhone 12 pro max . The notifications are inconsistent on each device, the lectures upload things in a unstructured approach . So very hard to relate together . For instance a announcement with a unit in a module. Over complicated the look of the units and cannot access the emails through the program . I do believe the program and Herts university are partly to blame for this as they have three different programs to login to, and being a NHS medical clinician we have office 365 and NHS emails we are already logged into apart of work which then conflicts with the (zoom call) delivery of lectures and the way we down load lecture slide ( PowerPoint ) (one note ).Version: 6.15.4
✓ IPhone App Fine, iPad Version a DisasterI’m not sure I’ve ever had such a varying experience with an app from iPhone to iPad as I have with Canvas. When using it on my phone, everything works and loads as it should, with very few problems. However, the iPad version, the one I more often use, is a complete train wreck. This version is riddled with so many bugs that it is nearly unusable in many circumstances. The course modules, for example, simply do not load every time I attempt to check them, and when they do load, it only displays a couple of them. The assignments tab also has never worked. Unlike the modules and assignments tabs which display error messages when attempting to display, the Zoom tab for all my classes simply doesn’t work at all, so the app doesn’t even attempt to load the zoom link, and I’m left using Zoom on my phone, which I vastly dislike. The app doesn’t need to look good. It does, however, need to work..Version: 6.14.2
✓ Great, but a new issue has emergedI’m gonna get straight to the point, as I’m slightly annoyed. Canvas is a great app, and it’s been working perfectly until the update a few days ago that changed the assignment page. Since then, whenever I’ve tapped on the new submission button, all I’ve gotten is a blank page except for the little tab at the bottom of the page that allows me to message my teacher. I can’t submit my assignments from there, and for the past few days, I haven’t been able to fully complete the lessons I’ve been set. Please fix this!.Version: 6.6
✓ Poor video function on iPhoneVideos do not play properly with iPhone after the phone is locked. Headphone use also triggers the app to crash :(.Version: 6.6.5
✓ Do not use this is a waste of timeDon’t download it’s a virus.Version: 6.3.1
✓ Hopeless infrastructureThe infrastructure supporting this course is truly hopeless. Doesn’t work on many browsers, complete subject that later do not appear as complete, attachments that fail…. You have to take photos of each time the system says something is correct or complete to prove you have done otherwise you’ll be asked to do subjects over and over again. Truly hopeless and disheartening and a waste of money the Govt spends supporting these training companies that use Canvas..Version: 6.15.4
✓ TerribleQuite possibly the worst app I’ve ever used. Hard to navigate, always freezers and can never log in. This app is not user friendly at all.Version: 6.16.0
✓ RegretI believe that universities use this app purposefully to make your life harder. Ultimately used to make completing your studies as hard as possible. the layout is a mess, nothing is consistent whatsoever. I wouldn’t be surprised if the app is a primary school kids project running in the basement..Version: 6.20.0
✓ Unable to UseFor years, I have had this app downloaded on my phone, because all of my classes now require canvas (a stupid decision in my opinion, every student I know absolutely hates using this interface). However, I have not ONCE been able to log in to my account, because it won’t let me find my school. When you open the app, it has a page that says “find my school,” or something to that effect, but every time I type in the name of my school, it says it can’t find it. Which is ridiculous, because every class in my school uses Canvas, so please explain to me how an entire school just went missing. On top of that, the website is completely confusing for students, it took me about 3 months just to get my bearings. I feel like an old woman trying to use this website because I just can’t get a feel for the technology. 0/10 would not recommend. If you’re a teacher and considering using Canvas as your main interface between you and your students, please do them a favor and look elsewhere. I would recommend Google Classroom. That site is super user friendly and easy to understand. I have no idea why my school system ever switched..Version: 6.4.3
✓ Bad monopoly appWeird login method and slow quiz loading.Version: 6.15.4
✓ Nope dont do itThis tortures me..Version: 6.8.0
✓ Back arrow button annoyingBack arrow button is annoying, you think your going back to previous page, but it signs you out Otherwise the content delivery is good..Version: 6.16.0
✓ Lack of Safari supportMy child was having problem with jpg loading on his school pages. At first, the jpg pictures were just more for the improvement of the site aesthetic so we didn’t bother. Then one day there is an image on his quiz that he was suppose to analyze and answer. He CAN’T see the image. The image won’t download. It was a timed quiz and he wasn’t able to get the teacher to email him the image on such a short notice. I reported the problem to Canvas and then started googling the issues online. It turned out that this is a known issue for YEARS. I am in disbelief that this has not/cannot be fixed. Safari is not a no name niche browser. It shocks me that Canvas, also not a no name small educational platform, has no solution to this. After several days, I got a respond from Canvas, actually the online school IT, to say just use Chrome. Really?!?! We use Safari because of Screentime parental control. I DON’T want to use Chrome. I didn’t use Chrome on the my computer (without any monitoring filter) and the jpg still didn’t load in all instances. Canvas, get it together and work out the issue with Safari! We used Schoology all last year and had ZERO issues. This is totally unacceptable for such a popular platform. As a user, there is no customer support to speak of. No way to contact them except to fill out a form. I wouldn’t use this platform if I am the school admin making a decision on what technology to use..Version: 6.18.0
✓ Good but needs workRelatively useful interface for canvas, however the biggest problem I have with it is the fact that the whole app seems to reload if you exit it and re-enter it. This is particularly annoying if you’re trying to do work and need to come out the app, because when you go back to it you must re-navigate to the page you were previously on..Version: 6.3.5
✓ Yet another poorly designed app for educational institutionsI can’t believe how bad this app is. You can’t change your profile information, so I am seeing profile info from ten years ago and account info I cannot change. The UI is awful with incessant clicking required to find information. Thankfully I am only taking one class because I don’t know how I could manage multiple courses with this horrible tool. It needs a major overhaul. Discussions are quite awful. Notifications cannot be managed in app. Inbox notifications don’t exist! Why do they even bother? When you receive a notification of a reply to a post on active thread you can’t tell what anyone is replying to. If you are clicking links in a syllabus that cause you to temporarily leave the app you lose your place when you return. If your instructor is commenting on a submitted assignment you will receive an email for every single comment in the assignment, not a summary when commenting is complete. This app is not smartly designed and there is no strategic thought behind its implementation..Version: 6.23.2
✓ Links are now a huge inconvenienceIf you want to open PDFs and links in other apps it no longer works. It opens a pop over window now in which you can’t download the files or open zoom links in the app..Version: 6.20.0
✓ Please Remove the “Restart for Language Update”The app works well, but it seems every time I got to use it there’s a message that says it has to restart for a language update. Sometimes I have to restart the app 3 or 4 times before I can get in which is frustrating while trying to quickly open something in a lecture. Never seen any other app have to do this..Version: 6.8.2
✓ Extremely frustrated user experienceThis software is really like a garbage, no matter website version or app. As an instructor, I find its assignment grading feature impressively unusable and totally not useful. Get ready to see a better design to destroy Canvas in the future..Version: 7.0.0
✓ Fix the forced darkmode issue. Why have text set to black on black?Issue with forced dark mode making text input invisible to others. No option to turn off darkmode for site wide use as it resets to darkmode every page, causing issues with text formatting and no option to edit text once posted. Cannot see black text at all, really frustrating. Plus it causes users posts to be a completely different colour to the discussion boards and message centre making it invisible to receiver. Why have forced dark mode for a student / teacher app? It’s ridiculous..Version: 6.20.0
✓ I hate the notifications on the home screenI haven’t had many issues with Canvas before, but I absolutely hate the new notification system that came with the update. I can’t stand having notifications sitting on my home screen, especially when for Canvas, the number of notifications depends on how many upcoming assignments you have. I’ve tried turning off notifications for the “To Do” section, but it’s not possible. The only way to disable those little red numbers is if you completely turn off notifications in Settings, which means I would miss new grades being posted, messages from teachers, and announcements/assignments for all my classes. The red numbers in the corner of the icon just pile onto my anxiety and it makes me hate having to open the app because I know it’ll show me all of the never-ending projects and papers I have coming up. The creators need to find a way to turn off only the upcoming assignment notifications, for the peace of mind of students..Version: 6.10.1
✓ Constantly crashesI got this app to make submitting homework easier instead of using the web version however it took more time to submit because every 30 or so seconds it would crash and I have to start all over again, I am not sure whether it is my device or the app but use the web version, it will save time..Version: 6.16.0
✓ Serviceable, Easy to use, do recommend, just has a few flawsLike I said in title, I do overall recommend it, there are just a few small flaws. The first one is that even when you keep the app running in the background, it has a tendency to ‘lose it’s place’ from what you were looking at and act like you’re reopening it. Nothing major, but it is kinda annoying. The second gripe is that the app just isn’t as good as the website which is annoying and it doesn’t seem like it would be too hard to improve it; the website more easily lets you know what you’ve got coming up, and the app can’t always properly display things that the website can..Version: 6.15.3
✓ Useful sometimesVery useful to remember duties But not really well organised with tabs Sometimes you have to dedicate hours to find a particular tab to follow a class online or sometimes delay a lot to find a particular type of information Maybe it could be a good idea to installed a search bar for each paper then we could find things faster and save time.Version: 6.13.0
✓ ClunkyI find the app clunky, the courses are laid out well, but there stupid flaws which would seem easily resolvable, no zoom in making it difficult to read notes on a small screen or to see detail on images. You can’t change the orientation of the screen to enable sizing up of video footage. All threads present comments oldest first..Version: 6.9.1
✓ Great app but one thing could be improved...This is a really great app because I can access all of my course information on one platform across a lot of my devices. Why I didn’t give it 5 stars though is because even when you leave the app to open another one, the app restarts, as in if you go back to the canvas student app the page you were in will not be present and it will go back to home screen. This is sometimes very frustrating when you want to check the internet for a piece of information then come back to where you left off to find out the app has restarted. Very annoying. Also I would like the aesthetics of the desktop version to be applied on iPad, as right now, the main screen is split into two with a narrower part on the left and a larger on the right giving a preview. I would prefer the desktop design layout on iPad..Version: 6.3.5
✓ Notifications not workingNotifications aren’t working even though they are turned on in settings on my phone.Version: 7.0.0
✓ Excellent for learning but has pitfallsFantastic app that allows us to easily view all modules and organises them well, but videos do not work on Ipad, images are not loading at all and it resets when ever you switch to another app or accidentally leave the app, very frustrating scrolling through hundreds of module sections to get back to where I was.Version: 6.9.8
✓ Too stripped down and buggyIOS version for ipad. It really needs to match the website for utility and functionality in this day and age, but unfortunately the App version lacks a lot of features. Also embedded videos in PPT files dont play, no way to load videos as file to show in a lecture. Files that you rename in the website don’t get renamed in the app even if you refresh a dozen times. No way to access files to mark through this app. Have to do it through the website. Very disappointing and really rather basic and backward teaching platform. Really feels like the app is an afterthought rather than a key feature of their learning platform. Unfortunately the university where I work use this so we are stuck with it. Maybe though they will invest some time in fixing the app and bringing it’s functionality up to the basics you need to teach a course without having to keep referring back to the website..Version: 6.8.3
✓ Bug! I can’t find any way to contact you about itWhenever I get a notification it’s repeated 5 times over the span of about a minute. It’s very annoying! I don’t want to turn it off because I need the notifications. I just want one! Also on iPadOS (most recent), when using split screen mode, the echo360 screen doesn’t compress well to mobile size. The buttons don’t align with the correct lecture..Version: 6.11.1
✓ Still has bugsApp is unresponsive after going back to main dashboard. Other than that, great app.Version: 3.18.6
✓ The website is more consistent than the app.Yes, it shows me my grades and the modules, but the app version fails to load any assignments, grades received on assignments, assignments on the calendar, comments made on assignments, assignments from the modules, assignments on the to do list, and has constant error screens. Every time you click retry it keeps you on the same page with the same error. This has made me have to use the website on my phone rather than the app, since the website works way better than the app. I understand that this app is still developing but these problems have been consistent since I first started using it in August of 2020. Every update I hope at least one of these problems get fixed, but it just gets worse and worse. Although this app was made for convenience, it has been anything but helpful. The only thing that is beneficial from the app version is the notifications. I get notifications for when assignments are graded, assigned, comments are made, and when due dates changes. Unfortunately, whenever I click on these notifications, it just takes me to a loading screen that can load for hours. I was very excited to be able to do school on with app from my mobile device, but this was a real let down..Version: 6.10.1
✓ Compatability IssuesI love the general set up of this app, however I often have to just go to the website because certain things don’t work in the app. One thing is sometimes when I tap a link and try to open a file it says ‘the specified resource does not exist’, but if I open it in safari it downloads just fine. The other issue is one of my subjects has a bunch of tiles on the home screen as opposed to the more normal set up, and none of these tiles show up on the app. This means I can’t use the app at all for this subject which is highly irritating. But besides those issues, I think the app has an overall well thought out design - it’s very intuitive and the nerd within loves that I can change the colours of my subjects..Version: 6.6.12
✓ App CrashesThe app crashes when scrolling through lists..Version: 6.14.1
✓ Real difficulty getting the app to workMajor problem getting past the first page trying to register my course. Just doesn’t want to go any further no matter whichever way I try. And my home pc seems to have my old phone which is was stolen registered with canvas which I have not done so I hope that there is no conflict or potential for a breach of security.Version: 6.3.4
✓ Brilliant adaptation of the website versionThe title speaks for itself, however the application's title on the home screen could be changed from 'Student' to 'Canvas' as some people are getting familiar with Canvas and seeing 'Student' instead of 'Canvas' would be confusing, and in some cases would not find it on their smartphones at all. In short: change the name of the application that appears on the home screen. Many thanks, a new but comfortable Canvas user.Version: 6.4.6
✓ Main reason of depressionJust no.Version: 6.19.1
✓ App has serious problemThis app has too many bugs to a point where it’s beginning to be annoying. the format is nice and it’s easy to find what you’re looking for nothing is hard to find it’s all easily locatable but majority of the time the app freezes right when i open it i can’t even use the app 8/10 times i attempt to when i open the app i see the dashboard but the screen doesn’t respond when i try to go to a different page or scroll up in down its just a broken app i got a up to date phone so that shouldn’t be the issue hopefully this gets taken care of because it would be so much easier to check school assignments if the app actually worked 100% of the time. When it doesn’t freeze immediately it usually runs smooth but the problem is it freeze way more than it actually works. i hope it’s just me that has to deal with this issue because i couldn’t understand how people would use this app regularly if it just freezes everytime like i don’t really see a point in keeping the app on my phone it doesn’t work when i need it to it’s disappointing because it has so much potential.Version: 6.17.0
✓ Great to use on iPhone butThis is a great way to get onto canvas without using a computer or laptop. I use it a lot. I did encounter problems with discussion boards and having massive gaps to scroll through before you can see anything and some modules don’t show everything along with assignment tabs. That part is a headache and I use my laptop instead. I have approached cs about this issue with no response twice. Otherwise good to use..Version: 6.4.6
✓ Great but not following up with the new iosCannot function because the app cannot open. Need to fix the bug urgently as it has been months already from the last iOS released..Version: 3.19.3
✓ Good enough but can be betterBasic function are all there. The UI is... Mediocre. Some are unnecessary. Such as the repetitive background in the dashboard. It's distructing. Need to consider the accessibility overall. The biggest pain point I have is reviewing teacher's feedback. I don't understand why it opens a modal. It limits the view. I need to scroll up & down and zoom in/out. Very annoying experience..Version: 6.22.1
✓ GradesIt would also be good to see grades on the app..Version: 6.3.1
✓ Required Change For UniA lot different to blackboard. Things are all over the place and struggling a bit to find a lot of uni work. Wish it was easier to find thing rather than having to search through the whole subjects folder, stressing out, having mental break downs and falling behind wasting time in uni work..Version: 6.15.1
✓ Mostly perfectI really like this app. My only problem is the fact that I cannot view anything on the pages tab of the app which all my modules use. I don’t know what happens on screen because I’m using VoiceOver, but the screen has nothing that speech can detect, therefore, not being able to access any of the lecture material on my iPhone 7 right now. I think it’s a common problem with people using this app to generally be unable to read anything on the pages part. Not sure if I’m putting this in the right place, but it would make using this app so much more worthwhile if users didn’t have to go through a computer to simply glance at the lecture slides..Version: 3.18.6
✓ App freezeAfter updating to IOS 16 , the whole app freezes on the main page.Version: 6.17.0
✓ Can’t even work from home🤦♂️Every time I type in my school district and then after, my student log in info and press log in, I get a white page with the little loading bar on the top that keeps appearing and disappearing and repeats that loop endlessly. I am with SPSD school division so I’m not sure if it only affects that division but it renders the app as unusable..Version: 6.15.2
✓ App crashes constantlyWhen opening the app on the dashboard, i have about five seconds to scroll and enter a given class's page before the entire app shuts itself down. this issue has been consistent since installation and as far as i can see there's no way to fix it. after scrolling for a few seconds it's clear that a lot of people are having this exact problem. please fix it, the app is almost unusable..Version: 6.15.3
✓ A few things to suggest, and bugs.Canvas is not my favorite it’s easier then google classroom though, but I find it highly annoying at times when the notifications mess up or it glitches. it’s glitched a few times when I’m on the app, I wish the setup was a bit easier to deal with though. with the way it is set up it isn’t bad though I just wish they made it a bit less complex. I find it complex because that’s just the way I am, not everything is exactly easy for me. if they had set it up a bit differently that would be perfect, like the modules, announcements, calendars etc. something about in those spots to be different would definitely help, now another thing I have an issue with is the color….I’m sure a lot of other people have suggested it and i know people who literally complain about the color at times. but if there was a dark theme it would make things so much easier to deal/work with, literally if there was a dark theme I would like this app a whole lot better. but just a few bugs need to be fixed, I’ve had to delete this app a few times to get it to work properly, I’ve signed in on others laptops and phones before and the notification wouldn’t work. I’ve even tried to delete my account and make a new one it still wouldn’t work???? that’s all I’ve got to say..Version: 6.12.0
✓ DisappointedSo far I am pretty disappointed in how canvas works as an app or mobile site. The calendar in the app NEEDS month labels. It’s so confusing it’s essentially useless to me. The discussion threads on the app don’t load AT ALL. Just spins and spins. And I’ve asked around and am not the only one with this issue. I have updated and tried deleting and redone loaded. I’ve tried on wifi and mobile. Nothing loads. The mobile site basically doesn’t exist. Nothing fits to screen, I constantly have to zoom in and out. It’s really not user friendly for people who rely on mobile devices..Version: 3.19
✓ Can’t see all of the slides in a PowerPointSome are cut off, some are missing random pics that are there when I open on a browser, but not the app. Can’t export them smoothly to GoodNotes, which is practically the only way to make use of them without printing out the entire presentation at once. Auto log out times make it so that if you take too long to type out a response then it deletes all of your work when you hit submit to turn it in, which means you have to type everything in word and copy paste if the professor wants something submitted in type on canvas rather than a doc or pdf. Wasting 3 hours on a well thought out and polished post my freshman year made me want to sling my computer out the window. Lesson learned I guess. Calendar is %100 useless. Nothing from the classes is added, what’s the point in even having it on there if it’s worthless? I feel like I’m getting work done in spite of canvas rather than using canvas to get my work done. Fix the slides issue or restrict the professors formats if you want 5 stars..Version: 6.6.9
✓ Can barely see the contentsIt is a great app if you can see the contents that your trying to study. But no..Version: 6.20.0
✓ GroupsYou can’t remove groups which have been finished ages ago.Version: 6.10.0
✓ The file upload system is absolutely terrible.I’ve been using canvas for the past 5 years and its always work great until last year when they, for no reason at all, decided to change how the file upload system works. Files you upload from you google drive always fail to upload so if you want to use canvas you basically can’t use google drive. You can only upload PDFs from your computer now, which makes absolutely no sense. It was so convient to be able to upload a word doc straight from your computers hard drive but now they don’t allow that. Even saving it to one drive doesn’t work because just like with google drive, every file I try to upload from one drive always fails. And files you save to you canvas folders often don’t show up when you try to open them in submission windows. I never use to have any of these problems before they changed the layout for the submission window screen. Its been like this for a year now and they still haven’t fixed it. Terrible company making thing unnecessarily harder on their users..Version: 6.22.0
✓ Stupid appThis is a stupid app which is useless...I will never use it if University of Auckland doesn’t require us to use this terrible app....Version: 6.0.3
✓ Can’t submit work!For general viewing of assignments, modules and emails it’s a handy app. However the problem is they still haven’t fixed the bug that doesn’t allow you to submit assignments from your iOS device. It’s frustrating for me as 95% of what I do is on my iPad and I have to constantly upload work to a desktop in order to submit my work from there, it’s a little tedious at this point..Version: 6.4.7
✓ I can barely see contents with this appI tried to study with my iPhone and iPad But all the content’s section is so small to look at. Mostly It has a lot of blank space. I hope all the alignments will be updated soon to study well..Version: 6.20.0
✓ Needs lot of work yetSite has lot of problems.Version: 6.15.3
✓ Canvas is an abomination aI would have rated this a zero if I thought it would submit. This platform should have never been released until it was more reliable. Work is constantly lost or shows up in different places. It is extremely inconsistent in showing if work has been completed or not. My son had spent hours doing assignments 7 days a week sometimes 10 hours a day. More than half of the work he has submitted is “lost in canvas”. My husband and I have spent over 5 combined hours trying to submit a single assignment for my 4th grader with no luck. My son used to be an A student with his favorite subject being ELA. In Remote learning on Canvas he has a 35....out of 100. Most days are spent crying and last Friday after another 10 hour day he rather intelligently sputtered out through frustrated tears, “What is the point? I spend all my time doing school work with no time to have fun and I am still failing”. I want decision makers to know Canvas is the number 1 problem with remote learning and the sanity of parents as well as detriment to our elementary school students quality of learning and their self esteem. Please Please find something better. I think there is a program called Schoolology that sounds very promising..Version: 6.9.2
✓ Not good on mobileSo I’ve been using canvas for quite a while end of like sometimes like whenever I go to email a teacher or like something like that it really just randomly crash like and Sundays like you act like it’s like the Wi-Fi like so slow or something I don’t know what it is but whenever I like going to it just loads for like 10 minutes straight and crashes it’s like the most annoying thing in the world and even more than that whenever I click on one of my teachers names or a class and it has like some sort of weird grade or something that it doesn’t like or like I don’t know teacher say that like it sometimes they calculate the grade for them or like it will have a calculation grid glitch that will have repeating decimals and whenever I click on it it just crashes the app and to the point where I have to restart my iPad five times for getting my new net work a bunch of times going back in and trying to see if it loads after waiting 10 minutes to see a crash, oh and it also automatically allows itself to go to your calendar and make several events that are in your calendar already in the app so like now I have a bunch of calendar events that just say oh you’re Odysseus or odyssey assignment is due and it’s like in my calendar so they just gang access do you like your personal apps without even asking.Version: 6.14.2
✓ Please fix the comments navigationMy biggest complain is that I can’t read the comments on my assessment’s feedback properly. I have to click on each individual comment then go through the whole process of opening the file, starting from the top of the page, find the next comment and repeat. I’d like to able to read all of the feedback in one document without it disappearing each time I click on one comment..Version: 6.9.4
✓ Impossible to sign in!No matter what I try it refuses to let me in. I’m fine using web but when trying app it responds with wrong password/email - useless. Get the app sign in right so that learning online isn’t a frustrating experience before you even start!.Version: 6.6.4
✓ Got some issuesI receive each notification 5 times which is annoying. The app being called student makes it hard to find from my phones search bar, as I naturally type “canvas” and have to rewrite “student”. The rest of the app is fine though..Version: 6.17.0
✓ Difficult to navigateQuercus is very difficulty to navigate, recordings and files are in hard to find places, messages are also difficult to find..Version: 6.8.0
✓ WorkingNot good work.Version: 6.18.0
✓ Patronising PandaAs an adult, on a postgrad course, I find it incredibly patronising that my institution subscribes to an app with a cartoon superhero panda. This is a panda that tells me to go get a cup of tea, and be thankful for my ‘day off,’ when in fact it is either going to be a day filled intensively with research, or my institution haven’t yet got round to adding in lectures / seminars. May be motivating for young people..Version: 6.3.2
🙂 Canvas Student Positive Reviews
Canvas Student works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Canvas Student.
⛔ Canvas Student Problems
