- 86.6LEGITIMACY SCORE
- 88.6SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
PRO CHARTS - Marine Navigation App Complaints & User Negative Comments 2024
PRO CHARTS - Marine Navigation app received 48 complaints, negative comments and reviews by users. Have you ever had a bad experience using PRO CHARTS - Marine Navigation? Can you share your negative thoughts about pro charts - marine navigation?
Please wait! PRO CHARTS - Marine Navigation Facebook comments loading...
PRO CHARTS - Marine Navigation for Negative User Reviews
✓ Card chargesPlease don’t charge my account twice for this service. I’m on auto renew and my credit was shut off. It’s now back on. Please don’t bill me twice. Thanks.Version: 3.90
✓ False informationTells you two weeks free and that’s a lie you must have a plan with them to use that charts.Version: 5.41
✓ Doesn’t workAs others have said you pay for the app and still asks for you to pay for it ..Version: 5.20
✓ Won’t work well enough to even try it onceCrashes or freezes when trying to set up an account. Can’t even get in..Version: 4.50
✓ Garbage appNo way you can rely on this app for navigation. The heading is not accurate. I am not able to download my charts in my area. I use it on Lake Tahoe and Monterey Bay and neither are available offline. I paid for the subscription and the app still reminds me to subscribe EVERY TIME I open the app, even if it’s already running in the background. Try a different nav app. That’s what I’m doing..Version: 5.41
✓ Does not work! Stolen Money!Like many others. After the trial and paying for a years subscription, it suddenly stops working and you can not contact anyone with the company, due to network errors, time outs, etc. A complete fraud of a company just grabbing up peoples money. Can’t even figure out how to complain to them, or ask for a refund..Version: 5.30
✓ Unable to open an account within the app.Unable to open an account within the app. So the app can’t be use at all..Version: 4.61
✓ Difficult to useNo instructions on use, difficult to navigate, no option to plot a course. Pretty useless, save your $..Version: 1.92
✓ Good potential, needs workUsing this app for the first time, I found it to be reasonably user friendly, but some features were difficult or impossible to use. I am writing this as a review because the “support” button does not work. 1) The boat icon’s direction is tied to the compass, not the actual track. As you move the phone, the icon turns. It is only correct when the phone is exactly aligned with the center line of the vessel. 2) Tried using the route feature with mixed success. Creating the route was straightforward, but when trying to edit or select a route, the list appeared to have a font of white on white. Same with other fields in the app such as editing a waypoint name. Finally had to give up on routes and use “navigate to point “ repeatedly. Used on an iPhone 8. This app has potential, but is not at the quality of a paid app yet..Version: 4.01
✓ They should tell you the cost before you have in input your informationDisappointed as you are automatically enrolled for monthly fee.Version: 4.61
✓ No support?? . . .Sooo, tried Help/user manual .. Returns to prev screen with no manual .. Tried Help/customersupport .. App crashes to main screen I paid for a damn subscription, so i expect to be able to know how to USE the damn thing .. Fix, or i expect my money returned Update .. Even the damn support link on the app page doesnt work .. Seriously?.Version: 3.53
✓ Can’t useI created an account after paying for a full year, when I sign in I get a window that says “can’t connect to the server” At the same time all my other apps are working okay..Version: 5.03
✓ No charts for Australia and cannot delete auto renewalThere are no charts for Australia which should have been made obvious at time of subscription. The instructions on how to delete the auto renewal subscription don’t work! Help support do not respond to requests to delete the auto renewal..Version: 3.96
✓ FozenDecent but often freezes and every time I try to contact support I never receive a response.Version: 3.89
✓ Quality issuesI really like the app but there is a major issue with the subscription. Even though my subscription is up to date, it continuously says I need to renew and the maps don't work. Very frustrating. I'm thinking of canceling my subscription..Version: 5.41
✓ Do not purchaseI was on the lake. Needed to renew subscription. Did so. Got confirmation from Apple. Application said all set. Tried to use chart overlay. App says I need a subscription. I’m on the lake you dumbbells. I need this to work. You lost me as a customer. Cancelling. You stink! Want to contact me? Sorry, maybe you need a better way of contacting you. Pfffft. On to the next thing..Version: 5.01
✓ Major problems for me...Paid for subscription but have to renew purchases every time I open the app. Cannot download charts. Info window blocks 90% of the screen and it’s “dismiss” button won’t remove it. Help link doesn’t work. Email to co unanswered. Shame, sounded so good but useless to me. I recommend you not to waste your money. Seems I have unless they surprise me and get back time with fixes for all these.Version: 3.86
✓ No free trialApp will not let you even see a chart without a subscription. Might as well just use Google Maps..Version: 4.20
✓ Wish it had variation depths chartedWould be a lot better if there were depths charted on the map similar to navionics As a charter guide I’d love to use these maps but I need to have the depth variations so I can judge whether to run to different depths or stay put. I absolutely love this app but sadly because of the depth issue it’s hard for me to continue..Version: 4.30
✓ No supportI have been trying to download charts for a few days. I am trying to download the St Lawrence River. I have repeatedly tried to do this download but it does not give me the complete down load. Even befor the download the chart is incomplete. Support button does NOT work..Version: 4.23
✓ SubscriptionLike all these other useless apps,once loaded on your device they ask for money to make it function..Version: 4.20
✓ Could not figure out how to get to a chartApp seems buggy. I’m a professional software developer and couldn’t figure out how to look at a chart at all - the view kept going back to satellite view. I ended up paying for another app instead..Version: 4.22
✓ This app is worthless.This app is worthless. It keeps telling me my subscription is expired when it’s not. I select the NOAA RNC or ENC chart and download it for the area I’m at, and it t displays for a second and then goes away and when you return to the chart page it’s has no chart selected..Version: 5.33
✓ You better remember your loginI only use this in the summer. so after a summer of hard fishing and a lot of stored data it’s gone the next year because I forgot my login credentials and there is absolutely no customer support glad I wasted 4 buck a month for nothing.Version: 5.03
✓ Not for outside USAI subscribed and now find that there are not nautical charts for Australia. This should be more obvious beforehand. So it is not suitable for navigating the indian ocean..Version: 3.90
✓ Glitches galoreI’ve had this app for 16 months and have kept it on my IPad as a backup to Navionics on my chartplotter. It’s in a nutshell just a GPS overlay on NOAA charts. You have to select the areas on the map that you would like to download, and even after downloading the screen will go half blank randomly while underway. Most chart downloads are dated info, and zooming in for detail the chart generally just disappears, leaving you to find the bottom with your keel. For all intensive purposes I guess it’s ok as a backup, but nothing compared to Navionics, and cannot safely rely on it for navigation. If your looking for an accurate, up to date, and reliable product, this isn’t it..Version: 4.61
✓ Doesn’t show depthsI bought this app thinking it would be a way to navigate lakes but it’s no better than looking on google earth or OnX. There are no listed depths and topo lake maps are inconsistent at best..Version: 5.40
✓ Bait and switchDownloaded it and really liked it. Spend hours getting familiar and uploading my coordinates. Logged in today to see that they removed the chart overlays unless I start paying a subscription. This is a really crappy thing to do. So much of my time wasted..Version: 5.32
✓ HorribleI purchased and was charged and still have not been given the premium. I’m sent emails and still have gotten no response..Version: 5.20
✓ Don't waste your timeNo sooner I had downloaded this and was asked to create an account after that it automatically said my time was expired and asked me for money...run in the opposite direction....they should tell you all this before hand, Very sneaky..Version: 3.78
✓ Terrible experienceI tried. I really did. Made purchase and cannot use app. I tried to create an account and login to account inky to get time out error. I tried to restore purchase— nothing. When I try to use premium features, app error says I need premium subscription — which I have and have confirmation email saying I’m subscribed. and the circle continues. Going to have to bail. If they can’t get this right can I trust that it’ll get me from Long Island to Connecticut? Cant take the chance..Version: 4.10
✓ Can’t create an accountFirst page will not let me create an account. Says “invalid login”. I want to like this app but so far it’s just irritated me..Version: 3.93
✓ Used to work greatI recently updated the app because it started bugging out after being a long time user with a great experience, but then I renewed my subscription and a “request timed out” window kept popping up after the recent update, so now I’m cancelling my subscription and never using the app again. Do not download this app. Recent updates have broken it..Version: 4.61
✓ Subscription not recognizedPaid for the monthly subscription but the app is not updating to reflect this. I am not able to use many features and I have to wasted time and money on this..Version: 5.03
✓ Customer Service and gps erratic cancel subscription!!!No cway in app to cancel. No response from customer service. GPS ERRATIC! Ship icon jumps around every 10 sec. or so, ans jumps cancel my subscription 1/2 to 1 mile. Not just a few feet. Still trying to get a refund. File complaint with iTunes where it is billed..Version: 5.20
✓ LockedMust have forgotten password and there is no way to get it reset. So this app is locked for me. Silly, what is so valuable in there?.Version: 4.61
✓ Stopped working the second day in open water!!Stopped working the second day in open water!!.Version: 5.03
✓ Almost useless unless you want to subscribeNow the price isn't terrible at $3/mo, but for somebody who only boats once or twice a month (have you seen gas prices these days?!) it's very hard to justify..Version: 5.32
✓ 👎Terrible app…inconsistent charting, chart disappears randomly if it overlays at all. Tried it for two weeks then cancelled my subscription. Don’t waste your money..Version: 5.41
✓ I have to restore purchase every time I open the appOnce you restore the purchase it works until you close the app. Then everything goes back to square one. I downloaded maps and then it was gone too. I can’t truly rate this with a high rating until I can get it to work properly. Please fix it! Thanks..Version: 3.93
✓ Not IntuitiveAll I want is to download an area, and have my depth contours and hazards mapped. All I can see is Google Maps type images, and can not find how to get bathymetry. Can't anyone make something as useful as the old Navionics?.Version: 4.22
✓ Can’t cancel subscriptionCanceling your subscription is virtually impossible. I’ve contacted the company twice. Tried to cancel before the free trail period was up. Nope. Their directions do not make sense. I can’t figure it out. So I guess I’m paying 2.99 a month until I get help. They got me!!.Version: 5.03
✓ Pity it doesn’t say it’s only for USNice app but has no charts fir anyone outside the US (the other 87% of the world). I sail the Med, Indian and Atlantic and there is no useful information in terms of proper Maritime maps. Just says “not yet charted”. Maybe not by these guys but certainly had been by others. If you are selling the app invest in the maps..Version: 4.61
✓ Doesn't workApp keep saying subscription expired and choose a plan. Same after subscribing and restoring purchases. Can't download charts. Use setting keep reseting chart to none. Save your money until it works..Version: 5.41
✓ Doesn’t matter how good it might be - support is virtually nonexistentWhy sell an app and put out the illusion that you are in business when it takes you weeks to reply to simple questions, if you bother to reply at all? I had hundreds of waypoints to import that were converted by GPS Visualizer to 8 digits for the fractions after the period - the instructions for this app show 6 digits. Do I need to round or truncate the 8 digits? Can you import tracks? None of which matter now as I cancelled and deleted the app. What an inconsiderate time waster..Version: 4.20
✓ Never worked, took my moneyThe trial version worked perfectly and the app was pretty solid. Upon paying for my yearly subscription the app would constantly mention that my trial subscription was over and that I had to purchase a subscription even though I had already done so. I ended up purchasing the Boating app which worked perfectly from the start..Version: 5.03
✓ Does not work rightI have paid for several months and the app keeps asking me to become a subscriber. The charts download and then disappear. This has been useless to me. I have it on a 13 Pro. Support said to click retrieve purchase, that fixes nothing. I think somebody owes me some money back..Version: 5.32
✓ Wish it workedDownloaded a used the two week free trial. I liked it for the most part. Once the trial was over I subscribed to continue using. It failed to work and kept trying to sell the subscription (I had paid for a year through iTunes). I tried logging out and logging back in and received network errors and time outs. iPad turned off and on, still failed to login. Sent a message to support and haven’t received an answer. Deleted and canceled membership. Potential is lost..Version: 5.03
🙂 PRO CHARTS - Marine Navigation Positive Reviews
PRO CHARTS - Marine Navigation works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact PRO CHARTS - Marine Navigation.
⛔ PRO CHARTS - Marine Navigation Problems
