- 94.6LEGITIMACY SCORE
- 96.6SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Five Guys Burgers & Fries App User Positive Comments 2024
Five Guys Burgers & Fries app received 43 positive comments and reviews by users. Can you share your positive thoughts about five guys burgers & fries?
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Five Guys Burgers & Fries for Positive User Reviews
✓ The most amazing burger!This might be biased but Five guys got the best burger for me. Like I’ve had all the gourmet burgers you could ever have, and five guys just does it for me I know no matter where I go if there is a Five guys there is a great burger. And now I can just order it on my phone even Better..Version: 5.0.5
✓ Much simplerMuch simpler than the previous app and easier to use. Old app would not allow me to store my credit card. New app allows for Apple Pay, which is significantly easier. Makes the transaction quick and easy..Version: 5.0.2
✓ Roseburg Five Guys Finally Great Service Great FoodFinally I received great service at Roseburg location very happy to see this location coming around the service was quick and Friendly. The Food was great as the other location I have been to. Thanks Five Guys Michael.Version: 5.0.2
✓ Gloves and cleanlinessThe food is always great but the only reason I travel here from far away is because the cleanliness and the changing of gloves once in a while I’ll see someone not changing their gloves and then I don’t order it is crucial with any type of foodTo always practice cleanliness as no one wants or needs to get sick if people wash their hands change their gloves don’t touch their face with the gloves if they do then they change the gloves cleanliness is number one.Version: 5.0.1
✓ Not available in canadaAll i wanted was a five guys burger today. this app’s restrictions made it impossible for me to get a five guys burger. five guys is not on uber eats or dash door anymore. i can’t drive. i will not walk an hour to my closest five guys. this is the worst day of my life..Version: 5.0.3
✓ The app is great. The food is even betterI love Five Guys burgers and especially the fries. My wife always wants ALL the fries. I love how the app lets you store and name multiple favourite orders. I use that feature all the time..Version: 3.20
✓ Accepts Gift CardsI used to not use the app except to look up menu items. I use gift cards frequently, as it’s a fundraiser through our school, so I chose to order in person. Now I can order and pay before I leave for Five Guys! Easy to navigate, easy to pay, great food!.Version: 5.0.5
✓ Missing basic functionalityNew review July 2022 Wow, what an update! Huge improvement over the previous version. This one looks like a modern iOS app. APPLE PAY support!!! So glad to see. All of my favorites came over without issue and the workflow to order is much cleaner and makes great use of app notifications rather than SMS they used previously. One minor issue - should support Sign In with Apple rather than having to create an account but I’m just so happy to see this much of an update I’m not going to dock them a star for not doing Sign in. Old review: Love the food and service but this app misses the mark in many ways. Trying to create an account and neither the email or password sections take leverage the built in capabilities of iOS. App needs to support Sign In with Apple to simplify the sign up process. App needs to support Apple Pay. There is no reason an app today should ask for my credit card information..Version: 5.0.1
✓ Happy and satiesfiedGood food and reasonable price, I love it!.Version: 5.3.0
✓ PerfectFive Guys would wait until you arrive to start cooking fries. Food quality is still the best as usual. Like!.Version: 5.3.1
✓ Minor Tweak Req after redesignAnyway we can add a customize or special instructions section? I love the new look of the app! Looks much cleaner and modern. We typically like to request extra toppings or have our fries slightly under cooked. The app doesn’t let you request this so not sure how that could be fixed..Version: 5.0.1
✓ Incomparable ImprovementThe version before this was a bit time consuming and dated, this new version cuts ordering time in half. They also integrated Apple Pay, which makes everything that much easier..Version: 5.0.1
✓ Good App but Needs Rewards ProgramI have apps to restaurants around here that I like going to, and just about all of them have a rewards program where you rack up points from ordering to use later on freebies. Unfortunately, Five Guys doesn’t have one. The app is great because I put my order in and it was ready when I got there without having to wait, but gosh when you buy $20 burgers and fries, some freebies would be nice here and there..Version: 5.0.3
✓ Always on pointHonestly, since this location opened up, it’s been the best experience for me personally it’s a quick drive when you live by the mall or the brave stadium and your order is always right. this location takes my money for sure..Version: 5.4.1
✓ Quick and simpleBetter userinterface than it used to be, esp the mobile phone app. Easy to pick all the toppings you want. 😋.Version: 5.5.1
✓ Favorite burger placeLets not even call this fast food because its not a McDs or BK its a burger joint that knocks out your food quickly and with the highest quality. About the app, one of the easiest food apps to navigate. Good Apple Pay option if thats for you, order notification progress. 10/10 will devour again.Version: 5.0.1
✓ Great service, better food!!I come here often, at least twice a week on a slow week. My 4 year old loves it as well and we have a ritual of getting free peanuts and entertaining ourselves opening them while we wait for our food. The staff is at the West Springfield,MA are already welcoming and very pleasant, plus the food and shakes are always on point!! Highly recommend it!.Version: 5.4.1
✓ Great app, but what about my history?I mostly love this app because it makes it extremely easy for me to quickly order what I want, from where I want, every time. That’s pretty much what I want in any app that helps me purchase things. However, there is one confusing and annoying feature (or lack thereof) that has so much promise, but totally falls short of being useful. It’s the feature that allows you to see your historical orders, and repeat one of them, with one click. If I’m looking through several historical orders, the information is only useful to me if I can see the details, like which condiments were added to each burger. This feature is of no use to me if I can only see that I ordered one bacon cheeseburger, one cheeseburger, and one regular burger, but I can’t see which condiments were added to those burgers. Please fix?.Version: 5.0.3
✓ I wish I could marry this appThe five guys app has saved my life more than 11 times now. They have fed me, clothed me, and bathed me in their special A1 sauce and their divine mayonnaise. If I could swallow a whole 50 pound potato bag I would but only for them. Their Cajun fries are top tier I cry on sight whenever I eat the last fry. I’ve framed their peanut shells in my bathroom cupboard to remind me of how delicious their cracked peanuts are. 11/10 would use again. I love you..Version: 5.0.2
✓ Five Guy’s FamilyMy family typically has Five Guys as a treat for dinner twice a month for the past 4 years, and we’ve never had a problem with the food or service at this location. We’re looking forward to our next meal!.Version: 5.0.3
✓ Tired of a whimsy burgerFive Guys is a bit pricey but I am a firm believer in you get what you pay for. It’s always quality, it’s always hot and fresh and I never leave their hungry. It’s not an every day lunch, more of a treat but very much enjoyed! The staff always makes me feel appreciated..Version: 5.0.1
✓ Good user appHas everything you need, multiple options easy access things to pick and sort your stuff out before you order.Version: 5.0.3
✓ Love it and the appOne improvement needed make it possible to add extra of an item such as pickles. But love it..Version: 5.0.5
✓ Good app but...It needs a note box to ask for simple things like extra seasoning on the burger patty or no ketchup packets in bag for each order item. Chick fil la does this very well. It is even printed on the order ticket so the staff notices it easily. Also coupons or a reward system would be nice. Crazy how it's cheaper for me to order delivery from five guys on the Uber App. Than it is for me to pick up the same order via five guys directly because UberOne actually runs promotions monthly..Version: 5.1.1
✓ Great UISuper easy and much better ordering experience than in-store. However, my orders have no modifications..Version: 3.20
✓ Easy to orderBut a bit too easy. Some customization options have been removed. Used to be able to pick your cheese but now it’s American or none. Please let me select cheddar again!.Version: 5.0.2
✓ YesThis is the most legendary app on the app store.Version: 3.20
✓ Love 5 guysEasy to use app, people are friendly and foods great and very consistent ❤️🔥 firrrreeee lesssgo.Version: 5.2.0
✓ Five thumbs upApp works great and the food is always incredible. I have not had a bad experience here yet..Version: 3.22
✓ Great. Still needs notes option on orders.The app updates have shown great improvement. However, other restaurant companies offer sections for notes on their online and app ordering. Five guys does a great job handling certain allergens for people with food allergies, and when you order in person, it’s great. However, the app does not offer a space for notes. I order from other restaurants online that do offer spaces for notes, even per item. The Five Guys web and app designers could add a space for notes on orders I am sure..Version: 5.0.4
✓ Can’t get the keyboard to go awayGreat app and easy to use except when I am completing the info for delivery and the keyboard won’t go away to actually allow me to order. If I went to put special instructions for the driver the keyboard just stayed in the app and the ‘place my order’ button could not be pushed.Version: 5.0.4
✓ Updated App is terribleGood Lord the update has made the app terrible. Ordering is a chore, and good luck getting to actually, you know, check out. I had to reload several times to actually be able to get to the friggin cart. I will never understand why companies want to make it difficult to give them money..Version: 5.0.5
✓ Easy to order aheadAbsolutely love this app for FiveGuys. It’s easy to order 5 to 10 minutes in advance and walk in and pick up your order. They make you feel like you’re part of the team! Thanks.Version: 5.0.2
✓ Just an amazing crewI have eaten my fair share of five guys in the last five years. As someone thet maintains a keto diet for health reason, this location in particular has always provided five star food, service and professionalism. I’m not sure if it’s inherent to give guys or just this owner/operator but these guys are fantastic. Thank you for all the great food!.Version: 5.1.0
✓ FastI love using this app because, it’s fast and I can use it on the go anywhere. My family and I enjoy the food and everyone is nice when I work in the door. This also saves my past orders if I wanna order it again. My uncle works for the company and y’all’s burgers are the best in town!.Version: 5.0.2
✓ Great AppBeats having to wait for your food when you can pre order. Only thing I would change is we should be able to edit our past orders to make it easier to re order but make minor adjustments. Other then that great app easy to use.Version: 5.3.1
✓ Updated app is greatHave used their older app for delivery orders and was annoyed by the lack of updates on the delivery status. The new app allows push notifications so much better experience now. Also super easy to put your order together..Version: 5.0.1
✓ Food for the Kai’sWithout a doubt, this food is legendary status. IF “gods” from other worlds were to inquire some of the most exquisite taste, if burgers were the choice for that day then most definitely would I take them here. Service is great here, as well. Thanks guys and gals and everybody!.Version: 5.0.2
✓ Great Fries. Need Green Chile.You “Powers-That-Be” need to figure out a way to get green Chile on your burgers.. your sales will sky rocket in the Albuquerque area. Have it delivered fresh daily…when it’s out it’s out… I don’t know.. figure it out. Your are missing huge sale potential in this metro… Best fries though..Version: 5.0.5
✓ Simple and Efficient To Place OrderImproved app functionality made it both simple and efficient to reorder our usual items, and allowed additional items to be added as desired!.Version: 5.0.1
✓ Order ahead with Apple PayI happened to take a look at the app and there’s an Apple Pay option now. That was the deciding factor when I was figuring out what I wanted to do for dinner. My only complaint is that when there is only one option (for my store “in-store” is the only pickup option), that should be automatically selected. The extra tap on the only option before you can Continue is confusing..Version: 5.0.5
✓ Too Easy to OrderMan, they are making it way too easy to order. Right down to a clean simple to order interface and passing off Apple Pay at the end. They’re making it too easy to order, I’d be ordering burgers more often than I’d like! ✌️.Version: 5.0.2
✓ Mobile orderFirst time ordering and the app was really easy to use. I have tried to order online at other places and have never been able to succeed. I thank you for making this easy me. Can’t wait to get my food!.Version: 5.0.1
😕 Five Guys Burgers & Fries Negative Reviews
