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OpenTable App User Positive Comments 2024
OpenTable app received 130 positive comments and reviews by users. Can you share your positive thoughts about opentable?
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OpenTable for Positive User Reviews
✓ Outstanding!!!My wife and I have lived in SE CT for twenty years and have somehow never visited Ford’s Black and Blue, until last night. We had reservations at 6:00 and arrived a few minutes early. We were seated immediately upon arriving. Our server was friendly and fast. In fact we were very surprised at how quickly our appetizer came after ordering. The calamari was piping hot and delicious. After some debate, my wife went with the baked cod and I chose the lobster risotto. We often split and share our plates, and then choose who picked the better dish. This dinner resulted in a very rare tie. Both dishes were incredible. We both cleaned our plates, which is also rare. The portions were so perfect, we decided to venture into dessert. We picked the chocolate crème brûlée and key lime cheesecake. Again, both were amazing. We left Fords Black and Blue completely satisfied and happy. Our first experience was so enjoyable we have already decided to add Fords Black and Blue to our date night list and visit more often. Do not pass up a chance to eat here. You will be glad you ate at Fords. I personally cannot wait to go back and try more from the menu..Version: 16.31.0
✓ Easy way to book Sydney restaurantsI enjoy using this app as it saves me time by allowing me to look and book local restaurants quickly..Version: 15.22.0
✓ Nice experienceOn overall food was Amazing service Was Fast, impec, and on top of that a good moos and relax atmosphere .... rushing for having Something to eat , and there it was a perfect Tiger praws in tempura , spot on time and Plain Fresh salmon ... on top of rice !! And my wine obvious .. hahaha ... Radoc the manager was super atentive And a really nice person to talk to . I for sure will eat the next time .. you always smile in a place that everybody is smiling aswell ....Version: 11.19
✓ Used to be goodBeen here a couple time. Came all the way from Yakima to celebrate our anniversary. Usually... the service is exceptional. This evening not so much. After the waitress akwardly greeted us. We ordered and the food came out. Seemed good at first. Then my wife discovered her salmon was cold. We let the (awkward) waitress know and she assured the food would be ready quick. I urged my wife to enjoy my warm plate of food and we finished it and honestly taste great. After waiting for about 20 minutes the waitress came back and assured us the food was only a few minutes longer. I am now waiting on the second mediocre drink I ordered. For longer than an upset customer should. Let’s see if the recognize the short comings... very under appreciated, underwhelmed customer..Version: 12.15.0
✓ Not updatedIn Hawaii on our 3rd day of vacation and it becomes clear that everyone here made their reservations for their entire stay before they came as we cannot get dinner anywhere the first 2 nights without waiting an hour and a half as a walk up. I begin to book restaurants for the remainder of the trip to ensure we are not eating with kids at 9pm and think. Have it handled when we arrive at Hard rock for our reservation at 7:45pm (earliest we could get but showed open) and are informed by hard rock they are only open Thursday thru Sunday for the restaurant and the retail store all week. Not sure what II made reservations for on open table who had not updated hours for them since Covid a year prior limited hours or why the Hard Rock site sent me to Open Table to make reservations when it was not an option. Frustrating..Version: 14.12.0
✓ Easy to use and change bookings, with useful info & linksHandy quick views of what bookings are available around you now. Fast confirmation online and in email (which has all the info and links to restaurant and menus, directions, you could need). and add to calendar. Very easy to modify bookings. Easy to add a review..Version: 11.15.1
✓ App never worksI’ve tried several times to use the app to make a booking, but there is always a server problem or a password problem. I’ve only ever been able to book through open table by deleting the app and booking as a guest online. Lots of work to do before I’ll try and install it again..Version: 11.20
✓ Great time saverI’ve used open table for all my Resturant bookings before going on our USA trip a month ahead, it’s great when you know you have a packed time table on any trip, confirmation is quick and you can get reminders and updates, it’s fantastic for when you don’t want to miss out on popular dining spots or when your doing multiple cities in a short time frame.Version: 12.18.0
✓ Great eveningThe best steaks and service experiences we’ve ever had 10/10 we can’t wait to go back..Version: 17.8.0
✓ The best Japanese food I have tried!Well what can I say, everything was excellent! From the sushi to sashimi to Korean fried chicken, words can’t express how good this place is! Please go and try it!! I live in London but I will be coming to bath just to pay Robun a visit. Amazing service and incredible food! Highly highly recommended!!.Version: 15.6.0
✓ Game changerAll in one place to make every booking for all the restaurants. Very good especially when travelling.Version: 17.4.0
✓ Great food great viewsAs the title says food was great and views were amazing. Two reasons why not 5 stars? 1) We arrived about 10 min early for our reservations and were left standing awkwardly in the lobby waiting for a table- no bar seating available. We had an early seating and lots of tables were open. The hostess was borderline rude. Seated 4 other couples before us when we were there standing. I even asked politely if she forgot about us and she told us to wait while she seated people who came after us (at least one couple didn’t even have a reservation), and had a nice long chat with a customer in the bar! 2) the restaurant had more of a golf club vibe than we were expecting but that’s on us. Bar was a rowdy post golf round crowd and the ambience was a bit disappointing for such a great menu..Version: 16.12.0
✓ AwesomeThis app is outstanding so convenient..Version: 10.11.0
✓ A wide variety of choicesOpen table have covered every restaurant booking option one could ever think of. You can see the style of food, location, distance, menus and most important if there is a free time for your reservation..Version: 12.1.0
✓ Bug with add to calendar.Great app; but the add to calendar feature doesn’t work in iOS17. The OpenTable app doesn’t appear in settings>privacy>calendar.Version: 17.2.0
✓ One of several options in AustraliaGood app and I have used extensively in the US where it seems to have much greater market penetration. Was always super convenient when exploring and booking dining options, especially when I was away on conference etc. Doesn’t seem to have penetrated Australian market as well but still worthwhile having on your phone and having an account as an option, and your account will also work in those other countries where it does cover more of the market, so handy if you travel eg to US (post COVID😃) if that ever happens again.Version: 14.15.1
✓ Pretty handy but……doesn’t work in Mexico. Great for canada and the US though 👊🏽.Version: 17.6.0
✓ Handy App for planning good food.Love this app to find good restaurants when on vacation..Version: 17.8.0
✓ Fancy Night Out-No ReservationFor a company that specializes in dinner reservations, it better work or what is the point? Right? I made a reservation for a restaurant on 2/16 for Saturday 6/9 just to be sure we could get into this nice place. 2 days before I got a confirmation reminding me about the reservation. Our party of 4 showed up, only to find a sign on the door that said the restaurant had closed on 5/27. All decked out we stumbled around town to find the only upscale place that would take us. Turns out there was a party of 12 in there who had the same experience. Imagine a party of 12 scrambling around to find a table in a small wine town? Easily Open Table should be on this, and send a note. The restaurant could as well, however if they’re closing/ closed who would do this. While I would normally not give any place just one star, this is the 2nd time I have had this happen with an Open Table reservation. The first time was on New Year’s Eve. There have been no communications from this app regarding this unfortunate experience. I would recommend that all restaurants who take Open Table reservations start working the front desk themselves and stop paying their fees. I would recommend all diners to trust the telephone more. You may be the next. Do not trust this app to be 100% reliable..Version: 11.18.0
✓ Useless AppWithout question one of the worst apps for finding a local restaurant in London. Tried to find restaurants is specific areas of London but this piece of crap is not able to do so. I just tried searching on Portobello in Location in London and it did not even recognise the place. Tried W14 and nothing, not a single restaurant. Useless!.Version: 16.31.0
✓ Monkey Island Lunchtime enjoymentWe found Monkey Island on Tripadvisor. The recommendations were very good. We were not disappointed. The staff were really friendly. The environment was pleasant rather unique being on the island. The food was impressive. The flavours and portions were exactly what we needed. Our Anniversary lunch was memorable..Version: 15.20.0
✓ Easy to use appMakes booking meals easy. Also gives good recommendations..Version: 10.22.0
✓ Brilliant App and ServiceHave been using this app and service since they were Toptable years ago. Have always been impressed with them. Things that have gone wrong with any bookings in the past have usually been at the fault of the restaurant, ie. not checking their notifications properly or not registering that you visited them. But thankfully those problems have been rare. Sadly there aren’t as many restaurants with special offers as there used to be, but it’s still worth using the app as the points you receive really add up and you can eventually convert them into a large voucher cheque to pay for/towards a meal. There’s always a good to excellent selection of restaurants to choose from, especially in the big cities. Useful reading the users reviews also, which tend to prove to be a bit more genuine than say Tripadvisor reviews. I definitely can recommend Opentable..Version: 14.4.0
✓ Toorak HotelInitially only a 1700hrs reservation showing. Tried ringing direct on a number of occasions with no answer. Once credit card details placed in open table, found many time slots. Not sure what this is about? We do enjoy going there for dinner quite a lot. Good service & food..Version: 16.3.0
✓ Easy to use - the only way to make reservationsVery easy to use, accurate reviews help make the choice of a new culinary experience an easy one. We’ve been using OpenTable for a number of years - on one particular 40 day period a few years ago we travelled cross country, driving 16,000+ km - not knowing the lay of the land, let alone a dining spot that matched our preferences or needs, we depended on the app for more than a simple dining out evening. It did not let us down then, or since. Fans forever..Version: 17.6.0
✓ Great appWhere ever i am in the world i can book! it's great.Version: 17.7.0
✓ Easy Reservation BookingThis is the best way to book a reservation and you can book at any time in the day..Version: 17.4.0
✓ Thank God this place opened in our neighborhood!All I can say is WOW WOW WOW! We came here for the second time (first time yesterday) and still the same review! Fresh homemade food served as described, but even better! The past two days we have almost tried everything and took food home to go! Amazingly, delicious food and it’s going to be hard not to drive by and stop no matter what! I recommend the calamari, hummus, pizzas, the lamb (doesn’t matter burger or the entree). This place knows the proper cooking temps on the lamb and the “Mediterranean” is truly “Mediterranean” if you know what it should taste like! Also, the talent within the restaurant is professional, well-versed on the menu and the wine list. Customer service is definitely a 5+ along with the food! You have a diverse variety of food to choose from such as pasta, pizza, seafood and it’s all amazing! A must try and you will be hooked! Seriously, it is one of the best restaurants in the valley!.Version: 12.5.0
✓ Love this serviceAlways super reliable and easy to use..Version: 17.5.0
✓ Great app - make it worldwideGreat app - love it and have never missed with it - be good to have in Europe and Australasia - New Zealand....Version: 9.11.1
✓ Good app but beware!I use the app a lot. Very convenient for booking, amending and cancelling bookings. Restaurant coverage for London is pretty good. Rewards aren’t as good as they used to be. Fewer restaurants are accepting the reward vouchers. But I don’t really use the app to get rewards... A big warning though. I used the feature to invite others to a booking. It sends these as a picture message. I was charged 55p by Vodafone for each message - one per invitee. This is a truly horrid feature I obviously won’t use again..Version: 13.5.0
✓ Very pleasedLove using OpenTable. Makes bookings easy and I don’t have to stress about trying to call a busy restaurant. Wish all everywhere used it!.Version: 16.14.4
✓ Just too easy when booking a dinner reservationThis is the fastest and easiest way to Mae a dinner reservation. It’s become the only way I book a dinner out.Version: 16.4.0
✓ Redemption of points earnedWe love making reservations through the app and earning points. It’s so easy to find and reserve time slots for our favorite, tried and try restaurants as well as new ones to try. However, redeeming your points and actually using them are quite a different story. After a very lengthy and difficult process of redeeming the points we earned through making reservations with Open Table, it turned out that the restaurant that we chose to use the redemption certificate didn’t have a clue as how to use the credit… and pretty much washed their hands of the responsibility of doing so.. stating that even the manager couldn’t figure it out. So, we left without using our certificate… which was disappointing. Needless to say… I have this wasted certificate that apparently I cannot redeem. It’s making me think twice about using this app due to this situation..Version: 15.7.0
✓ Why have we lost the “search this area”?The app in good. I use it often, but recently they remove the “search this area”. Usually I could refine the search using the map by zooming in on the map and choosing a smaller area. For some reason this was removed, which makes it harder to identify available restaurants based on area rather than my history profile In the end of the day I feel they are inducing me to the restaurants I’ve been already.Version: 12.24.1
✓ LifesaverLook, I lie to my missus a lot and I do mean a lot, I tell her I’ll be another hour in the gym so I can go for a pint with the lads, I start the dishwasher again and go out to avoid emptying it and tell it hadn’t finished, I tell her I’ll clean the house but I get a cleaner in when she’s gone out and like every man I tell her I’ll book somewhere nice for dinner and I forget! Enter OpenTable hooking is all up with the last minute reservation se all forgot to make.Version: 15.4.0
✓ Feels like coming home.We have enjoyed meals at Mariposa with family and friends for many years. It’s time to do it again with my darling sister!.Version: 17.0.0
✓ Easy to useVery effective APP to find a table at any restaurant you would like to go to..Version: 17.5.0
✓ Good App, but Needs ImprovementI love the convenience of making reservations on this app, but I’ve given it 3 stars as it needs some improvements to go from good to great. OpenTable is great as most places use it, but if a competitor were to come up with a better user experience, I’d switch in a heartbeat. 1) Needs functionality to redeem points for dining coupons electronically. It’s 2018, why can’t I get a barcode that can be scanned at a restaurant? I tried to redeem points last weekend and it said to go to my desktop...some folks don’t even use a desktop outside of work. This is a huge miss. 2) Needs a better layout of local restaurants and navigation. I’ll search for local restaurants and after listing a few, it jumps to those 20 miles away. I’m in a huge metro suburb and I want to narrow in on a certain town and not get mixed results with places far away. I go out a lot and do a mix of city and suburbs but for folks not familiar with the area, it could be deceiving. For example, searching for something close by and you see an interesting place and don’t realize it’s further than you wanted until you click on the restaurant to explore..Version: 12.5.0
✓ The best meal in Whickham!Four of us had 2 courses each last night. We all agreed that the whole experience was excellent. The server was a lovely lady, the food was top class, we had the best time, thank you! Would definitely recommend, and be back again and again..Version: 16.35.0
✓ Great Night... 🥩My daughter & I had a great experience at Top Blade!! We booked a table at the last minute but managed to secure a table for 2. We both had the Flat Iron Steaks and both were cooked PERFECT 👌🏽 (medium/rare) The sweet potato fries were delicious! The wine list had many great options. The Profiteroles and the Mojitos were AWESOME!! Our server ‘Molly’ was attentive and pleasant! My overall impression of Top Blade is that it is vibrant, young and classy!!.Version: 12.9.1
✓ Disappointed AnniversaryWe have been dining here since they moved from Canopy restaurant in town to Firefly on the beach. The food was ok. Our Wedge salad was lacking in bacon and tomatoes which use to be plentiful. Our main course was good. Several familiar items from before Hurricane Michael were not on the menu although the service is still excellent. We have dine here on several special occasions over the years and Canopy’s before that and were always treated with a dessert with our occasion written in chocolate on the dessert. Tonight was our 38th Anniversary. All We receive was a “ Happy Anniversary” from our waitress. I did not I feel like I had a fine dining experience tonight like I use to in years past. Very disappointed on our anniversary..Version: 12.20.0
✓ DisappointingWe booked a table here for my husband’s birthday for 3 people. The table size was for two (small) and was not big enough to accommodate all the glasses and dishes . Our bill came to over £340 pounds , so a massive profit to them and a total insult to us!! The food was good but it spoilt our special evening. A good example of restaurants taking their punters for granted. I will not eat here again ..Version: 12.3.0
✓ Just a thoughtWhile I understand why you cannot keep multiple bookings, it would be good if you could for 24/48 hrs, especially if it’s a week before. It would allow someone to check with their guests about a choice..Version: 15.6.0
✓ Easy to useOpen Table is simple, all your details are online, including past restaurants booked. All you have to do is choose a restaurant, add the date, no of people and time ....... takes the hassle out of choosing a restaurant..Version: 13.1.0
✓ No rewards from a rewards app?Apparently the default setting to collect reward points is set to OFF when you get the app! Why would there even be an On/Off setting anyway? And it’s not even in the Settings it’s hidden in the About Me section and just off screen so it’s not even obvious! It’s all in the Help apparently but only after you go to find out why you’ve got No rewards from a rewards app? Useless app. Pointless default.Version: 14.25.1
✓ Great app, nice interface, one more improvement neededLove OpenTable, it really is a well put together app, that comes in handy when one wants to book in advance or find good offers. I only wish more restaurants and eateries were shown, but I trust they will be continuing to expand the database. The only thing missing that would truly make it perfect would be if developers can design and build in (upon agreeing with all eateries included in the app) A UNIVERSAL payment method via the app, after the user add their card(s) details onto it. Once that would be done, it would save the hassle and time of the billing for both the till assistants and the customers..Version: 12.2.0
✓ Very usefulNo need to call 100 restaurants and can immediately see your options at any given time. Also no issues with restaurants losing your reservation which seems to happen surprisingly often with bookings made by telephone..Version: 11.4.0
✓ Great App!!...Use it often!!...Has always worked great for me!....Version: 11.0.1
✓ Efficient, Transparent and Convenient!I’ve always advocated for more restaurants and even casual eateries with seating to be registered on this app. It just makes eating out, particularly when travelling, so much easier than calling in a foreign language or using a website I can’t read in another language. If the world’s dining establishments used this app, we’d all have an easier time experiencing new things!.Version: 16.28.0
✓ LockdownNot very happy to get a message saying we didn’t turn up for a booking when we are all in lockdown.Version: 14.20.0
✓ Very easy to use but minor bugsSimple to book and the Maps integration makes it very easy to book all within about 30 seconds. However I experienced a consistent bug of “server unavailable” when trying to book for the last 2 months and only after uninstalling and reinstalling was that resolved. I tried to use the app on several occasions and was unable to book which affected my plans. Hopefully the recent updates have prevented this bug from reappearing. Overall, I am a big fan..Version: 11.7.0
✓ BreakfastWe live across from the lodge in Fraser Road, So perhaps you could call us locals! This is not our first time dining.. it’s actually our 4th.. the meals took longer than normal.. and not all our breakfasts came at the same time, our over the rainbow milkshake was missing a straw which I had to chase up as no one was available to ask, the sunny coast toast description said tomatoes however there was only half a tomato, the ration of avocado to goats cheese in this dish was significantly noticeable, the kids pancake was delivered incorrectly (plain) but soon rectified, full viewing of the chef preparing meals showed the chef lady’s facial expressions to be somewhat other than happy… this experience won’t effect us in dining in the future however our previous experiences have been far better than this..Version: 16.28.0
✓ FineIt’s good but please stop recommending restaurants cities away from the one you are trying to book. It’s too easy to accidentally book a spot on the wrong day or location if you arent reading everything carefully.Version: 17.9.0
✓ JanieWe had an excellent meal at Hogan’s on Mothering Sunday. We booked last minute through the Open Table app. Will definitely use the app again and have already booked to go again to Hogan’s at the end of May..Version: 12.16.0
✓ Delicious food BUT NO STAFF WEARS A MASKWe were not sure whether we should stay when we went to check in for our reservation. Three people were at check-in which is indoors, and one person on the phone wore a mask, but the other 2 did not!! This was a very stressful start—we wore our KN95 masks. We ate outdoors. My husband’s vegan meal with white fish was awesome and so was my scallop meal. The chef, without a mask, came to see my husband to make sure his meal was great. Very nice. BUT, no masks for the staff is very bad with Omicron increasing. Although we would like to eat there again, we feel like we are putting ourselves in a risky situation especially since another restaurant on El Paseo just was in the newspaper because 20+ staff have COVID and were working before their diagnosis was made..Version: 15.3.0
✓ Booking heavenSo easy to use, so easy to choose a place based on time.Version: 16.8.1
✓ Great up!Easy to use, and you can find a reservation at a restaurant quite quickly with no wait times. And you get points!!.Version: 17.6.0
✓ Cannot live without it!Honestly a god send. I no longer have to trawl to internet to find what restaurant is available at a certain time/date.Version: 16.34.0
✓ Great tool and easy to useIt’s so useful being able to look up places, check menus and facilities, and book effortlessly. Have yet to try and get and benefits out of the points I’ve collected, but the loyalty scheme aspect always brings me back to the app when making bookings, and it seems almost every restaurant is on it! Only criticism is it seems most restaurants aren’t made aware of special requests or notes when booking....Version: 12.9.1
✓ Not as good as previous visitsHad wonderful experiences in earlier visits..however, this time was a bit disappointing. Ordered a drink, straight, took 15 minutes to arrive. Entree (pasta) was served lukewarm and unlike the customer who had the same dish, I was not offered table side fresh grated cheese and his dish was steaming. Ordered blueberry pie to go. Opened the box and found a quarter of a slice. Asked our waiter for an appropriate portion, he took it back only to return and tell us the employee who boxed it had given us the last piece of the pie and that was all that was left. Replaced it with a piece of key line pie but did not the small piece of blueberry pie as he promised. Again..disappointed and surprised based on previous visits. Server was nice and apologetic but overall this was not a great experience..Version: 12.9.0
✓ User FriendlyEasy to use, search, click and go!.Version: 17.5.0
✓ The Perfect CaperI have eaten in many restaurants around the world and this is up there with the best of them. Our waiter was knowledgeable and made ordering a fun experience. The food was outstanding and beautifully presented..Version: 17.6.0
✓ Amazing Family Restaurant!It’s my local place where I know I can go anytime from breakfast, or lunch, or dinner and also brunch time and I’m sure to find a beautiful vibe and also amazing foooood! The food is delicious, healthy and fresh quality. They cook Pan Asian dishes and between my favorite there is the Red Curry chicken with veggy, the wonton soup and of course the sushi! They also have a lovely terrace with plenty of sun and I always enjoy my breakfast with latte and croissant out there! Highly recommend it!.Version: 16.23.1
✓ Easy to make changesLove this app. I’ve used it quite a few times now. It’s very easy to use and, in many ways, it’s easier to book tables via this app than direct with the restaurants!! I especially love the way it’s easy to change/amend a booking..Version: 16.14.0
✓ Our Favorite Sit Down RestaurantWe are happy to live near Van Rensselaer's Restaurant. It is our go to for a wonderful meal and it doesn’t have to be for a special occasion. Their menu suits us perfectly - the mixed seafood grill is always so perfectly prepared. Last visit it was tuna, seared on both sides and warm in the middle that melted in the mouth, swordfish that was tender and juicy and so fresh tasting, and shrimp cooked just the way I like them. It's a hard decision to choose from their menu, as they prepare salmon and other fish in a number of ways so you can make a choice. Salads are satisfying and served in an appealing way. And then dessert. Oh, my. Once you’ve tried their toffee Kailua chocolate mousse cake it's impossible to order anything else, if you’re a chocolate lover. Don's favorite is the crime brûlée and their carrot cake is made on premises and is legendary. This will be the last weekend that they are open until spring so we are reserved. Thank you, VR’s, for some wonderful meals this season!.Version: 16.1.0
✓ Great booking systemAny restaurant wanting to complete today needs to be on open table app.Version: 15.9.0
✓ DelightfulThe Hearth is so comfortable and friendly. A perfect place to go for Sunday Brunch with friends..Version: 17.5.0
✓ The HoneysucklePositive: great atmosphere and nice restaurant and bar area. Love the raw bar too! Negative: I was the only one sitting at the bar and barely got service from the bartender — I literally would’ve stayed much longer and ordered more if she would’ve just paid attention to me. I ordered the glass of champagne twice and it was warm both times — even after she “chilled” it; I ordered the duck— The Brussels sprouts were tasty but so tough it was hard to cut them, the grits were super yummy (a positive) , the duck was mediocre. I was disappointed overall as I really liked the ambiance. I think the bad service from the bartender was the kicker.. fake friendly when she was obviously annoyed with me asking her to chill the champagne, never filled my water, didn’t check on me and simply didn’t convey she cared..Version: 14.13.0
✓ Open Table a great convenience and time saverUsed this app regularly. Easy to use and saves huge time when travelling..Version: 17.7.1
✓ Really easy to use with all the right infoThe geographic searching seems to have improved greatly, so useful, especially when in a city you don’t know. Ratings and reviews all appear accurate, honest and again useful. Thank you!.Version: 15.18.0
✓ Love itGreat app.Version: 16.30.0
✓ Fratilli FreshOn arrival the booking system said for 4 when our reservation email said for 2....this might have been a bad omen. They wanted our order in a timely manner but it fell apart from there. Our mains arrived, before our appetisers & and way before our wine. There was chaos while they tried to sort it out. Sending our mains back was a mistake we should have stayed with disorderly arrival if food. Food was ok but not up to what it had been on prior visits. Hope it was just a bad night, but we won’t be back in a rush - they just didn’t care. Food not good either!!.Version: 13.2.0
✓ Mostly goodIt's a useful service that I've used for years but there are a couple of annoying things about the app: 1) first of all, because you're on mobile, the app defaults you to "book a table near me now" mode and it's a little hard to navigate out of that. Most of the time I'm using the app, it's because I'm on the go or in a meeting - not because I need a table right then. It's annoying to constantly figure out how to book a table for a future date, in a distant neighborhood. It takes way too many clicks to do this. App designers: there's more than one mobile use case; more than one user journey. 2) rebooking a table doesn't seem to work. I tried at various times of the day and kept getting error messages, or no error just no success. I ended up having to call the restaurant directly which to me, defeats a lot of the purpose of OpenTable. Also, as others have noted, using rewards is a pain. This is the fault of the company, not the app, so it doesn't figure into my app rating, but I would advise against giving an Open Table gift certificate as a gift to anyone. There are way too many limitations, rules, and annoying steps to redeem..Version: 11.2.2
✓ Excellent ResourceLove using the app to research and book restaurants. The only issue I have is leaving a special request. Many times it does not register directly with the restaurant itself..Version: 17.2.0
✓ WowFacile d’utilisation!.Version: 14.18
✓ Easy to use app but glitch in account detail updateI use this app a lot and find it easy to search for restaurants and see if tables are free . I have other similar apps and some restaurants are better on one or other but this app is probably my first port of call when looking for somewhere to go with friends on a particular date. I recently updated the app and I can’t change my contact phone details . I can enter a new number and save it . All seems ok . I get an email in German showing the new number but next time I open the app the old number is back in my account details . Very annoying . Please fix it ..Version: 12.24.1
✓ SensationalThis is our second visit in 12 months - not bad for Brisbane folk. So good we have just booked again - good enough to go twice in two weeks. Food is amazing and the service is sensational. Claire our waitress had a thorough understanding and played a big part in our wonderful evening..Version: 15.11.0
✓ Top on my listLove everything about this restaurant - concept, ambience, food, owner, staff! They know what good food and good service mean. Meat is fresh from the grill. Piece of advice, probably don’t eat the whole day before going…if you have big appetite and taste for good food, this one is for you. Don’t just take my word for it, go try and enjoy the feast!.Version: 16.28.0
✓ DaveWouldn’t let me complete verification.Version: 17.3.0
✓ Carmel & Darryl PitmanWe have enjoyed quite a number of lunches & Dinners with family & friends since the Banyan Restaurant opened, we frequently visit the club & all the staff are wonderful friendly & very considerate people, the restaurant menu is of excellent quality, I think I have tried the whole menu, so would love to see the rack of Lamb return, & love the new pork chop, love to try more new dishes. We would recommend this club to anyone. 😃👍🏻👍🏻.Version: 12.12.0
✓ A must visit Winery that serves food.As soon as you step in was welcomed with sample of wine. Presented with drink options and then was able to walk around and see what items they had for sale. Unfortunately we didn’t plan this part better and enjoyed the wine experience more. Next time. Off to our reservation we had quite a mix of food. Shrimp Rosotto which was amazing. Chicken sandwich that was listed as a favorite which was also good. The turkey burger though was of a softer consistency and not like a traditional patty. It was good, but not what we were expecting. They did exchange for a regular burger which turned out to be great. We decided after a couple more samples each to indulge in monthly membership and will definitely be returning. It’s amazing seeing all of the wines they offer from their own branding it’s pretty overwhelming actually. But now with a membership we can try them all..Version: 12.5.0
✓ Poor reward system, otherwise efficientThis is one of the most popular reservation apps covering many Michelin starred as well as local independents and chains. Unfortunately you will find in the help section a huge list of restaurants that won’t accept its reward cheques. They deserve to have this noted in any reviews. It might be better to list the ones that do. Quandoo has a better system where you choose to use points when you book. These niggles apart its a very effective app both for finding and booking your favourites..Version: 13.9.0
✓ Useless without way to update contact infoThe app is useless if there’s no reliable way to update your contact info so restaurants can confirm your reservation. I missed my Valentine’s Day reservation (they called to confirm using an old phone number I cannot update in OpenTable) because the app failed to update my phone number after changing it on both my mobile and desktop versions of the app. Customer service said they’d manually update the phone number after our attempts to troubleshoot the issue failed. A few days later they let me know they deleted an old account OpenTable account of mine that I wasn’t using. They didn’t change my phone number and—not surprisingly—deleting the other account did nothing to fix the issue. I understand the wish to troubleshoot, but after resolvable attempts have been made, that’s not the customer’s job and if the app doesn’t work for reservations what’s the point?.Version: 15.10.0
✓ Great Pub in a wonderful locationWe enjoyed our visit to The Bell and as usual the staff and atmosphere were perfect. Again as usual the cleanliness of the pub was excellent and the service prompt, friendly and efficient. The only comment we would make is that the kitchen were offering a fixed menu option of 2/3 courses for a very reasonable price, but, whilst the starter choices were good, in our opinion the main course choices were rather limited. We appreciate that this may be our personal choice/taste but the offer of fish n chips, burger or spatchcock chicken leg didnt really encourage us to come back. That said, we love The Wiveton Bell so much and have had so many great meals here that I’m sure we will try again before the summer is out!.Version: 16.24.0
✓ Delicious!The food was incredible - we had the lunchtime deal and had a good combo of teriyaki dishes and bento boxes, and one exceptional vegan squash dish. There was a little miscommunication, one member of our party received their main dish way before us, I think it had been interpreted as a starter, and she then received a bento box that she hadn’t actually ordered. We didn’t want to make a fuss, and she was torn on what to order anyway so we happily ate it and paid for it, however I think given the price point it was a little unexpected and a bit of a splurge! The wait time for our mains was a little long considering we were the first ones there, I assume this was due to thinking the first dishes were starters, but all the food quality was faultless, excellent wine selection too. They were very accommodating considering one from our party had cancelled last minute. Would definitely return and recommend!.Version: 17.4.0
✓ A hidden gem!Don’t be fooled by the location. This is a wonderful Italian restaurant. I was in Bristow for a week, wondering where I could get a decent meal. Open Table made me aware of Tortino Mare. The location is a strip mall - the food is WORTH THE TRIP! The dining room is pleasant. The menu offers good choices. I started with the fennel and beet salad. Beautifully presented, with olive oil, walnuts and cheese. While I was tempted by the swordfish special, I went with the lamb chops. Delicious! The balsamic glaze made me lick my fingers! Even the gelato dessert revealed an attention to detail. And, a special shout out to my server, Javier, who was well-aquatinted with the preparation of the food, and knew how to make a guest feel welcomed. While I don’t come to Northern Virginia often, this place is definitely on my “must return to” list!.Version: 12.19.0
✓ Creative and delicious with an open sexy bar.I went last night after Pilates at G:50 down the street. Didn’t know their bar opens right up across the front, over looking Robertson. Great summer vibe. The restaurant is beautiful and everything I have eaten their every time has been exceptionally creative and delicious. To name a few items: their raw oysters and brine, lobster toast, Vietnamese inspired salad with avocado, korean inspired skirt steak, spicy tuna on crispy rice. I am eyeing their lobster pasta! At brunch they had an egg scramble in a bowl with black beans. I forget the name but it was delicious, healthy and a good portion. Different from others which I love. Covid safe with tons of patio seating and ventilation. I hope they do well and stick around. It is a nice addition to Robertson!.Version: 15.17.0
✓ Always pleasingWe have enjoyed many meals at Tinamba Hotel, the ambiance is delightful, the meals always beautiful, great presentation, always a pleasure to return. Connie Cunningham.Version: 14.21.1
✓ Very Easy way.This system is user friendly & makes it easy to make a booking for dinner..Version: 15.10.0
✓ Excellent Food - Great serviceBeautiful Decoration , Amazing Food , Attentive and Helpful staff . This is one of the Best Indian restaurant in London,I had kachori , Black pepper chicken and Lamb chops with some side dishes all the food was amazing and The staff was very knowledgeable about all there products, I am taking with me a very Beautiful experience! Hope to see you soon guys . Thank you so much ..Version: 12.23.0
✓ ExcellentUsually go to the sister restaurant but was fully booked. Thought we’d give The Swan a try. Wasn’t disappointed at all. Food and service was the same quality, if not better! Will definitely be going again..Version: 17.6.0
✓ Slow and BuggyNot sure what’s happened in the past month but takes forever to open and usually times out on local searchs Used to be great app. No terrible iPhone 15.Version: 17.5.0
✓ Robert and the entire staff are lovely ~Today was my mother’s birthday and we happened to stop by without making a reservation. The hostess was kind enough to find us two seats at the chef’s table which is exactly what we wanted and hoped for. The food was refined, delicious but unpretentious and we felt like we were at home in Seattle at our favorite restaurant, Canlis. Robert made our time here very special and he catered to our every whim. We appreciate how down to earth he was but was extremely sophisticated and kind. Life has been tough for the entire world, but for these few hours we spent dining at Coyote Cafe, we felt as if we were dining at the most exquisite restaurant on the planet and it was nothing but pure bliss. We thank you and love your team!.Version: 15.3.0
✓ ConvenientEasy to use, especially as so many places still require booking post COVID. Every booking has worked and you can often make specific requests for positions or inform that I will be bringing SED in training..Version: 16.13.0
✓ I’ve taken this app for granted…Being using this for years, without ever thinking about it, and the experience really is outstanding. Well done product team, devs and restaurant ops for building something as reliable as gravity. Would love to be able to access a curated list (based on say, Hot Dinners reviews) or even a ‘playlist’ from top chefs, food critics..Version: 15.5.0
✓ Great website!!We have found so many cool places to eat that we did not even know existed thanks to OpenTable!.Version: 15.3.0
✓ SmurphGrand app and segway for reservations. So easy to use. Restaurants always aware your coming!!!.Version: 17.4.0
✓ So ConvenientEasy and simple and better then calling.Version: 17.2.0
✓ Generally excellent app, but skip their “waitlist“OpenTable works really well for reservations. I have used it for years and have never gotten to the restaurant without my reservation being there. They do not have as good as selection of restaurants as they did years ago, and they cut down on the perks. I used to like to save my points to try a new restaurant but now this is not one of the perks offered. I recently tried to make a reservation at a place that was completely booked so I got on the waitlist. Reservations did come up but seconds later, before I could click on the notification, the reservation was gone. After this happened a couple of times, I ignored the notifications. other “openings“ on the waitlist were outside the time I had requested.. They should give the person at the top of the list a defined amount of time to respond. Not everyone is good at beating the buzzer. Period I found it Disappointing, and annoying. This is an otherwise good service, and I hope they will improve this feature for other people..Version: 17.7.1
✓ Flaws but still the most usefulThis app has good coverage in several cities that make it useful to me but is very frustrating to use. Why default to listing restaurants miles away for a “nearby” search? Why include an option to sort by ratings when it does nothing of the sort? Why do search results often include duplicate results - sometimes next to the other, sometimes as a repeating list lower down? Even the A-Z sort doesn’t work!.Version: 11.17.0
✓ Works great but ...App is great, awesome interface and functionality but made my first booking and the restaurant dis not check it on their end, so had to settle for an unpleasant spot as a walk in. ☹️.Version: 13.17.0
✓ Quick and efficientSaves me time and energy.Version: 15.9.0
✓ A "must have" app but frustrating to use at timesThis is my "go to" app for restaurant bookings but they never seem to get the user interface quite right. The latest issue is that it seems, as far as I can tell, impossible to enter a venue name rather than a location. They also do not seem to have as comprehensive a list of locations as other apps, which can seriously hinder one when looking for a restaurant in a particular place. All that said, booking itself is generally a painless experience which can be accomplished remarkably quickly..Version: 11.14.0
✓ Convenience for the ‘Foodies’I have used this app for years and it’s always well run. Never any issue upon arrival and easy to use..Version: 17.3.0
✓ Review because I hope for site to improveThe search options are absolutely horrible. Unless there is a very minimal amount of establishments that use open table and that is the reason only a few places pop up when I am searching locations. But I am a frequent diner , sometimes I will type in a location (city I prefer ) and the same places that aren’t even in that city come up . It’s terrible for trying to find new places . I use site for places I know are on it but when I want to try somewhere new by cities it is pretty much useless. Hope this can be improved … even right now making me keep selecting nicknames over and over because they have been used is stupid. I’ll just put my full name smh.Version: 15.2.0
✓ FantasticUse this app all of the time, easy to use, get points to spend on dinners!.Version: 11.0.1
✓ RestoToujours d’excellent resto à proposer.Version: 17.9.0
✓ One of my most used apps - since 2005UPDATE: I just realized an old review was up from years ago. I just erased it. Apparently, I was in a cranky mood - probably during a major app upgrade. Here’s the thing. It’s now 2019. I’ve been a loyal OpenTable user since 2005. The problems I had with the app, in the review I erased, were fixed years ago by OpenTable. And I have continued to be a happy user of the service. I just realized I owed it to the company to improve my review to match my satisfaction with this service. Following is an older, glowing review from who knows when. Everything I said in this original review goes double for the latest iteration of the app. Thank you OpenTable for years of great service. "I have been an OpenTable user for years. I depend on and use the service constantly. This latest iteration of the iPad app is terrific. Location service, reservation, and calendar coordination are working seamlessly for me and I love it." I don't remember when the first app appeared. It wasn't THAT long ago. In fact I have used the OpenTable platform on a laptop almost since its original launch, and was an OpenTable enthusiast as much as I am a restaurant and wine enthusiast..Version: 13.6.1
✓ WTHWhen I try to find a good sushi restaurant in my area (New Westminster) there are no results in my area even though I know there are many sushi restaurants around here! On top of that, it shows restaurants in Vancouver, Richmond and beyond. How the hell am I supposed to get ratings in my area?.Version: 14.6
✓ Love Open TableToo easy - just the way I like it Hassle free and easy to use Highly recommend this app.Version: 14.5.0
✓ Great website but hard to find restaurants you know the exact spelling even with dashesDashes on top of letters are an issue.Version: 15.6.0
✓ Easy breezy to use with one big flawGreat app, use it all the time. But, one thing that has to be fixed is the restaurant search feature, which doesn't seem to care how far a restaurant is from your location if there is no restaurant with that name locally. Example: Searched for a restaurant and selected my city. The results give me first a restaurant that’s 400 miles away in another country followed by restaurants in my country that I guess were more farther away by distance. Okay, so no restaurant with that name locally, so just tell me! How about saying there are no restaurants with that name locally, followed by similar cuisine restaurant suggestions? Or even better, be able to select criteria that most closely fit that restaurant profile? That would be a lot more useful than accidentally reserving a restaurant 400 miles away in another country!.Version: 11.10.0
✓ EnjoyableVery satisfied with the ambience and food choices.Version: 17.3.0
✓ Birthday celebrationExtremely easy to make a reservation…..Version: 17.8.0
✓ GreatSuper app with rewards.Version: 11.0.0
✓ Amazing experience for all the sensesMy boyfriend and I had a beautiful date night at Salt & Cellar. As we do not drink alcohol we so appreciated the beautiful mock tails, he ordered Into The Woods which was a green juice with shaved chocolate on the glass sitting on a bed of moss with mushrooms and a dry ice mist that is created with the server pours water into the moss bed activating aromatics and essential oils. I ordered a Moon (something?) which was watermelon and lavender and it was delicious!! Our server Matija was so sweet and accommodating, we took his recommendation for the appetizer and loved it and then enjoyed some vegetarian options. After dinner Matija so kindly gave us a tour of the amenities at the hotel and offered to take photos for us. It was truly a magical night to remember and we are so grateful to Matija for making it extra special for us! We will definitely be back to enjoy for of the vegetarian menu and experience different delicious mock tails! Thank you again..Version: 16.28.0
✓ Great when travelling!We travel in the USA a lot and I find OpenTable to be an incredibly easy app to use. I can't believe the number of people who walk in to restaurants and then wait for a very long time for a table, rather than make a reservation. We just breeze past safe in the knowledge that we have a table!.Version: 10.20.0
✓ Absolutely FantasticWe have been coming to Cyprianis for years and it’s always been fantastic and our latest visit wasn’t a disappointment. Abdel was our waiter and he was just exceptional. Food and service was excellent as always and its always excellent value..Version: 14.16.1
✓ Pepper berryWhat a fabulous restaurant we have eaten her 3 nights in a row and the food has been wonderful! Very happy to recommend staying at the Hilton Darwin just for the lovely staff and the incredible food..Version: 14.14.1
✓ Be careful how you use this app. They are sneakyIts ok for reservations but the sneaky developers just added a toggle for you to ‘opt-in’ on receiving points. Then they make it difficult to redeem. Far cry from the original concept and the app developer actually treats you as the enemy rather than streamline and make it easier to use. They change terms and conditions often requiring to keep an eye on uses. Make sure you are awarded your points and keep your receipt. These folks make it very hard to collect points if the restaurant forgets to credit you. 2019 Update: this company makes it so difficult to redeem points, gift points that it makes you wonder why you even use the app. To the Developer: your Customer Service, responses, replies are very poor. Either use a call center and stop hiding behind email or watch members drop you..Version: 12.7.0
✓ Great convenienceThis is a wonderful app for booking dinner reservations as well as providing suggestions for new restaurants to try. I look forward to them including more restaurants within the lower mainland..Version: 17.4.0
✓ Fair Review?Overall? I am very happy I can reserve in advance and not have to worry about long wait times while on vacation. Good Job! However, the app to get you to “some” places are not accurate, and when I called the restaurant no one answered, which isn’t all of the OD App’s fault, but the horrible directions from their link to the restaurant in the app is an oversight that can be fixed. I did appreciate that when they contacted me in email to remind me it is courteous to cancel reservations (i.e., as I DID already try, due to no fault of my own or lack of effort) the context of their email left a tone that didn’t assume it was ALL the customer (my) mistake. The email left a kind of open, placing no exact fault on any one party as the email just went over the correct procedure to cancel for next time kind of thing. I found no negative remarks in my account as a result of this mix-up, which was how it should have went. This is why I am trying Open Table again, and still providing a good score of 4/5. Honestly 4.5; but that isn’t an option. Good App Overall. Fix these little quirks like, a direct link to the restaurant’s email account, so when someone cannot get through on phone, the company can go see what is up, and then can offer up the canceled seat in real time to another party on the waiting list; thus, leaving everyone covered, and common courtesies can be given between all parties..Version: 14.12.0
✓ Quick and easy to book!I’ve booked a number of restaurants through Open Table. It’s quick and easy and saves a phone call. The places I’ve booked with have always had our table ready so can recommend this service..Version: 12.1.0
✓ Great food at your fingertips!I use this app all the time and find that I can trust the ratings and the service. Great food, easy as hell..Version: 17.6.0
✓ Make dining reservations super easy!!Hi having access to Open table and all the information included on all of the listed restaurants makes the viewing and booking reservations a treat. Thanks.Version: 12.8.0
✓ Great app!This is a really good app for seeing what’s available around you! We stumbled across some lovely places to eat which we usually wouldn’t tried thanks to open table! Its really handy if you decided you wanted to eat out at short notice you can see what’s around, especially now post lockdown the majority of places is booking only!.Version: 14.4.0
✓ Performance beginning to degradeI’ve been using OT for ages, always had awesome experiences but today it was a train wreck. I was trying to dine at the Galvez Bar and Grill in Galveston Texas, after an hour and too much trouble with the wait staff we decided to leave and go at a more reliable restaurant. I tried to use OpenTable to make a reservation and OpenTable said “want to modify your reservation”, I said “yes”. Opentable popped up with “Call the restaurant”. I was one hour into dining. “Hello” Did the app not connect I had already been checked in? The restaurant checked me in on the app. By now I had already told the restaurant I was leaving. I tried to book another restaurant Gaido’s in Galveston Texas but the Open Table reservation would not process. Got to the they said you don’t have a reservation. Tried to reserve again and OT insisted I call again. So I called again spoke to The Galvez they said they were cancelling. Still the OpenTable app would not let me cancel. After dining at Gaido’s the app does not show Galvez Bar and Grill since it is cancelled and Gaido’s never got logged. The tool was built to simplify, but now they have changed the way their data is managed and so they have broken the process. It was a good many years but I believe OT is about to lose a very loyal customer, not willing to go through OT hassles..Version: 13.0.0
✓ Always Reliable!Always Easy and Reliable to Book!.Version: 17.10.0
✓ Love this easy to use appOpen table is easy to use and reliable. Best way to book a restaurant!.Version: 11.0.3
😕 OpenTable Negative Reviews
