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Tokyo Metro Subway Map App Complaints & User Negative Comments 2024
Tokyo Metro Subway Map app received 39 complaints, negative comments and reviews by users. Have you ever had a bad experience using Tokyo Metro Subway Map? Can you share your negative thoughts about tokyo metro subway map?
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Tokyo Metro Subway Map for Negative User Reviews
✓ Tokyo MetroThis app would be more useful if you could select which rail companies to include and which ones to exclude. If you have a pass with one (such as Tokyo Metro) but don’t have another (such as JR), it doesn’t work. Basically you have to buy passes on them all to use this app..Version: 3.1.0
✓ Not bad.By no means comprehensive, it doesn't include certain train lines. So a few times, not knowing this, it really tripped me up. After I got more used to the metro, this app was fine for most of my trips. It's layout is simple and very easy to read. But at the end of the day, Google Maps' directions were the best I saw while in Tokyo. I downloaded 3 metro apps and Google Maps is better than all of them..Version: 2.0.0
✓ UselessMap is incomplete - missing several of the other main lines in Tokyo, better off with paper map. Useless..Version: 1.6
✓ Not for meNot ok seeing Uber when looking at a rail app. Quick delete.Version: 2.0.1
✓ Map feature downgradedThis upgrade is reminiscent of Apple's faux pas with the IOS 6 upgrade. They smarten it up and overall it looks cleaner, but they downgraded the MAP part of the app. The old version map at least had the JR stations indicated so you can see a subway and know what was the closest Railroad station (Very important in Tokyo). Now all they have is the subway stop names. Suggest you put the Railroad stations back into the map and maybe even add a feature in the routing section for finding JR lines..Version: 1.5
✓ Doesn't include JR stationsUseless without JR lines. I am trying to get to Hamamatsucho to get to Haneda Airport but the station in not listed!.Version: 1.7.87
✓ IncompleteBetter off using Tokyo Rail Map+ Light..Version: 1.6
✓ Missing Yamanote/Seibu etcLarge number of major lines missing. It's serviceable but will take you on some wild goose chases when a direct route is available..Version: 1.5
✓ UselessAlthough accurate in its short reach, does not include many lines, private or from Japan railways. That makes this application useless for its purpose of finding the right connections anywhere in tokyo..Version: 1.6
✓ Not badYou just need to add the rest of the lines are missing. That's all.Version: 1.6
✓ No JR Stations. No Yamanote line!This is missing a whole train line! Also, some station names are spelt incorrectly which may make it difficult for some users to find certain stations..Version: 1.7.87
✓ Only metroNo jr on this map. Did before but then I updated it and jr lines disappeared and the overall look became worse. Not particularly helpful lacking surface trains. but it's free so might as well grab it..Version: 1.3
✓ This map is not goodIt misses lots of lines and connections are wrong. I visited Tokyo and this map didn't help me at all!.Version: 1.6
✓ Needs More LinesNice app, simple and straight forward. Needs more lines though. No JR lines..Version: 1.5
✓ BadLarge advertisements when you open app that you can not close and have to click on.Version: 2.0.1
✓ UselessMissing so many lines and stations as to be useless..Version: 1.7.86
✓ Misses Major StationsGood thing I know Tokyo well enough not to rely on this app. Misses major stations. Where is Shinagawa station which happens to be a major hub especially to travel to airport Haneda???.Version: 1.7.87
✓ Looks like it would be helpful but..It's missing lines and also doesn't give instructions on which way to go when getting on lines!.Version: 1.3
✓ Very ConfusinJust stared using it and the initial impression is, if I use this app I am in a big trouble when I arrive to Tokyo.:(.Version: 3.1.0
✓ Great concept but map is inaccurateThere is great potential here, the search function and route finder are incredibly useful...except that the layout and stops associated with each line are either out of date or simply not accurate. I live in the Tokyo area and I only about 1 in 3 routes I've tried in this function exist.. Plus there are many none listed easier routes that are not existed ( i.e. you can go from Tokyo to Shinjuku on the Maranuchu line...but according to this map you have to xfer...this is but one example.). Again good potential, just needs an updated map..Version: 1.4
✓ UselessNo ability to filter to only subway. Shows inefficient/illogical routes..Version: 3.1.0
✓ Limited valueThe main value of this app is plugging in Point A and Point B and being able to see the best route. This counts for something. However, don’t expect to get much more benefit from this app than that. It is barely to read the map to get information from it, and the ads in the free version are truly annoying..Version: 3.1.0
✓ Too limited to be usefulOnly subway maps. No jr or keikyu lines you're better off just getting a paper map or using google maps. For example no haneda airport on map.Version: 1.6
✓ Very usefulThis app turned out to be useful although it is somewhat incomplete if you need to connect to local train network..Version: 1.6
✓ MisleadingBecause — unlike all the printed maps I've seen — it doesn't show the JR lines (in particular, the very useful JR-Yamanote line), it gives a misleading impression of the length of some journeys: e.g. Ebisu is the next station south of Shibuya on the Yamanote line and it would be silly to go via Roppongi..Version: 1.7.87
✓ Horrible appCauses the iPhone to freeze. For a long time I couldn’t even get it to function enough to reset it. No buttons, or screen response. Beware.Version: 3.1.0
✓ IncompleteMissing a large number of rail lines. Completely excludes all non urban lines such seibu. Wouldn't use this to navigate..Version: 1.1
✓ Not good for Tokyo subwayIf you get a Tokyo Subway pass, you will not be able to use the Yamanote line. This app sometimes shows you routes using that line and there are no alternatives or a way to get an alternative route..Version: 2.0.1
✓ Yamanote???Doesn't use the Yamanote Line!.Version: 1.3
✓ Incomplete, missing stationsGarbage. Missing Kuhombutsu Station. What else?.Version: 2.0.1
✓ Stations missing?Didn't seem to know of the existence of some stations, which rendered it rather useless for me. It had never heard of Seijo-gakuen-mae or Shimo-kitazawa, both of which are vital for my needs :/.Version: 1.4
✓ Missing large parts of tokyoAs the title says. Many lines and suburbs missing from the map. Waste of time..Version: 1.3
✓ Quick and easyGreat app, easy to use and easier to work out routes than just using the map. Some niggles with the Tokyo data: 1. some stations appear to be missing from find station list so you have to tag them from the map. 2. Route times are suspect (double the estimate to be safe) and fastest route seems questionable. For example some line transfers involve a reasonably long (250m+) walk..Version: 1.1
✓ IncompleteThis would be a great app if it included the JR stations - but it doesn't. So if you're planning to visit some of the most popular places in Tokyo, such as Harajuku, they don't exist on here. This is disappointing as otherwise the app is very user friendly..Version: 1.4
✓ Good app, but terrible data.No help at all, totally missing some of the names, the names are not even close to the actual one. Waste of time. January 2014..Version: 1.7.87
✓ Keep lookingTo be fair, this app is only said to list the Tokyo metro SUBWAY lines. Which it does just fine. However, there are lots of major TRAIN lines that are widely used across Tokyo, as well. Why would they make a map showing just the subway lines and not the train lines? No JR Yamanote Line, no Chuo Line, Keio Inokashira Line, Odakyu Line, Denentoshi, Tokyuu Toyoko Line, Seibu Shinjuku Line... Get something with both subway lines AND train lines. Trust me..Version: 1.7.87
✓ IncompleteAvoid at all costs!! Only contains some metro line, so the routing functions only finds routes using these lines. I used this when I first arrived in Tokyo. I trusted it and took 40 minutes, ¥400 and 3 changes to reach my destination. Later that evening I was looking at a paper subway map when I noticed there was a direct line! Looked back at the app and discovered it was missing. It turned out this easier route was just 25 minutes and ¥160! I will reiterate... avoid this app at all costs!.Version: 1.7.87
✓ Not completeIn Tokyo for my second time and wanted to go the paperless guide route only to find this map is missing many key lines. As a result, it gives you inaccurate directions on how to go places, resulting in both increased transfers and increased fares. Its missing at least 5 lines that run through Ueno. Try another app..Version: 1.3
✓ Incomplete!Missing a large number of key lines. Not useful at all! Spend a dollar and purchase one of the other apps in the store..Version: 1.5
🙂 Tokyo Metro Subway Map Positive Reviews
Tokyo Metro Subway Map works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Tokyo Metro Subway Map.
⛔ Tokyo Metro Subway Map Problems
