Star Tribune Negative Reviews

Star Tribune App Complaints & User Negative Comments 2024

Star Tribune app received 22 complaints, negative comments and reviews by users. Have you ever had a bad experience using Star Tribune? Can you share your negative thoughts about star tribune?

Star Tribune for Negative User Reviews

✓ Shockingly substandardI’ve had this app for years and it’s most obvious issues have never been addressed, which I find hard to believe. Either the app developers do not use their own app, or Strib does not care that the app just doesn’t work. The pervasive issues I see all the time: - frequent crashing or closing when accessing certain sections from the sidebar - stories do not match what is on the website or physical newspaper for the day (this makes no sense) - app does not open if you click a strib link in the web browser, requiring you to search for an article you want to read within the app if you see it linked or referenced elsewhere online. - the search feature is laughable. Search hits are almost always several years old and not relevant. Sometimes the search will not hit even when you copy the headline of the article you want to read into the search bar. For what they charge to use this app- especially since their print service delivery is spotty at best - it is shocking how bad it is. It’s almost like they don’t want you to read their content. This makes it really hard for me to want to support local news..RandolphiniVersion: 3.3.1

✓ FrustratingWhen I open the Strib it tells me to UPDATE. After hitting the green update sign I am taken to the App Store. There is not an option there to “update” only to “open”. This App has worked for me for years until recently, giving me references to “uodate”. I did perform an update the first time, I have even removed the App and reinstalled. What is the problem?.K-T-RuthVersion: 3.3.7

✓ Horrible Search FunctionThe search function is essentially useless. I can type in all the necessary keywords and still not find the article I was looking for. It doesn’t let you sort by date or relevance. It needs filters and a more advanced way to search. I also don’t like how I can’t go from the browser to the app seamlessly. If you want to read the most recent stories, then it’s fine. But it’s not useful beyond that..TwinkleToes2doodlesVersion: 3.3.1

✓ Still clunky after all these yearsI enjoy the Strib- the content is good- but unfortunately this is a clunky app that doesn’t do the paper justice. For many years now, the app has had severe operational issues, and it still does. Often you’ll tap on a headline and the story won’t load- you just get the wheel of death. The same thing often happens when you want to read subscriber comments. Apparently they’re not planning to remedy these issues…..Stix P. McGrawVersion: 3.2.4

✓ Clunky!This app is extremely slow and clunky on both my iPhone and iPad. Terrible. And the content does not change much from day to day. I see the same stories for days at a time in many cases. Only minor updates daily. You’re charging us for this content, so update it daily at least! Does the paper version print the same content each day?I doubt it. Rip off!.IMHOJab.oublietteKubrickMug.iuVersion: 3.2.7

✓ Repeating repeat news not newsAs I scroll through the headlines at some point I realize I am reading the same headlines repeatedly. Unlike the actual news paper where you only read a story once. I guess it is like my Navy training for giving live briefings. “ You tell them what you are going to tell them, then you tell them, then you tell them what you told them.”.CC D'sVersion: 3.3.1

✓ Have had it..Cancelled my e-subscription for the second time for the same reason. The app, as downloaded, does not allow me to log on. I go to the Strib website and log on thru Safari with no problem. Since I prefer the virtual print edition, I try to transfer to that site. It asks me to log in again. This worked for about a year, then recently my log in attempt was rejected. I read several e-editions, including the New York Time, daily. Switching between formats, using the crosswords, Worde, etc. absolutely no problem. Problems with IPad logins appear to be endemic with your app, judging by the comments. I think it’s time you switched out your developers..JohnandorVersion: 3.2.6

✓ Type too largeFor accessibility, this app FAILS. Since the 3.0 revision introduced one month ago, I can no longer use voiceover to read articles on my iPad. I contacted your tech department three weeks ago about this. Now I see there have been two revisions since then and this issue has not been addressed though I was told it would be. I’m canceling my subscription. Update: The Mac accessibility function voiceover is working again. This is so essential for those of us in the vision loss community. How much appreciated..AkaMaxBuzVersion: 3.3.1

✓ Overall ok but needs improvementIt works fine and with some work you can get the articles you need. But I’d prefer a couple features. First, there is some content I really don’t need. I’d like to pick the sections it draws from. I either need to go to each section one at a time (local, sports, national, etc.) or scroll past a lot of content I don’t care about especially when content keeps repeating. I’d also like to see a section based on date order or since last time I viewed content. I have to keep scrolling past already seen content as I scan for articles of interest..MplsreaderVersion: 3.3.1

✓ This app needs workThe front page often lists the same article more than once and has old articles taking up valuable space. I would also like the option to turn off sections I’m not interested in and an easier way to access the sections I am interested in. I also subscribe to the NYT and find it easier to navigate through their sections. They also keep the front page up to date without duplication..Jim1662Version: 3.2.7

✓ My daily emails don’t work together with the app at allI receive my daily emails see a story I want to read and it opens the app and asks me to sign in. When I do it takes me not to the story I clicked on but to the main page then I have to go searching for the story. Two things: 1. Why aren’t the app, emails and social media connected re keeping track of the story I clicked on? and 2. Why does accessing the app from the email and social media require me to sign in every time. When I use just the app I remain signed in indefinitely. Both of these issues are resolvable my New York Times app coordinates with both the emails and also thru clicking on links in social media. This issue is so frustrating that I’m thinking seriously about dropping my subscription entirely. Please fix this and catch up to the rest of the publishing industry in using tech to encourage readership rather than driving us away..PAbatemarcoVersion: 3.2.4

✓ Long time subscriberSometimes difficult to load. I find it irritating that the same stories are featured two or three or four times through the daily feed. Also, do you only have one person on agriculture stories? Some of those items are a month old!.Sota SportsVersion: 3.2.7

✓ Repeat articles day after dayWish it more directly matched the online e-edition, which is hard to read on an iPhone. On the app, one sees sees the same articles over and over for days. Click on an article and see similar articles in the feed as main screen. Why?? I Use only for quick reviews..SLPsteveVersion: 3.2.7

✓ LimitedLacks save-as-favorite/ read-later option. Lacks link to customer service (for when your Sunday paper's not delivered). Not synced well to what’s in the paper; hard to find stories and photos. Even after some enhancements, still not up to the Strib's usual high standards..RlinskVersion: 3.2.7

✓ Out of sync with iOS updatesApple recently released an iOS update. The developers at the Strib weren’t able to keep up though I’m assuming they have had plenty of warning. The app stopped working completely. The Strib had to print a news article instructing subscribers to delete the app & re-download from the App Store to get it working again. That worked for a couple days. Now the new app is exhibiting similar behavior as the old one. Get it together Strib. Also the comment section scroll speed is too slow. Why can’t comments be native to the app?.Disappointed ChessVersion: 3.3.5

✓ Lousy app that misses the basicsIf you just want to read the top stories it is passable. But the search function is useless - shows you stories from 12 months ago but not the one you read last week and want to find. The comment sections are a cesspool of conservative hate and they are happy to monetize the engagement..AsynchronousEricVersion: 3.2.7

✓ Better but still hangsSome articles take too long to load their web version. Sometimes it makes you login again to read articles, despite having already logged into the App.Ajp144Version: 3.2.7

✓ Good app if using basic featuresSolid app if you just need to read the articles. Fairly clear and ability to change font sizes and navigate, or swipe through stories. No ability to rotate or enlarge pictures, and non-standard articles take a looooong time to load..DcpanderVersion: 3.2.7

✓ Generally works, but occasionally freezes upI use this app every day, and in general, it works pretty well. Some of the irritating features are the stupid blinking ads everywhere. For an older person like myself, who has multiple “floaters” in my aging eyes, it not only is annoying, but it makes me dizzy enough to have to walk away. Enough already! Another annoyance is during reading of the comments of any article…if you want to “read more of this conversation,” clicking that will do so, but then exiting will put you back to the very beginning! This is dumb because I may have already read through several hundred comments! I do not feel like scrolling through all of them again, so I usually just switch to a new article to read..KstnayVersion: 3.2.7

✓ App is so much worse than it could beThe strib app crashes a lot. It’s often very slow to load pages or to scroll smoothly. It somehow burns through my phone’s battery unlike other apps. And if you ever try using this app to search for an article - even if you search for the EXACT title - the search results never (and I mean NEVER) show what you’re looking for. The only reason I keep subscribing to this app is because I believe it’s vital to support local newspapers..7ree7op FlyerVersion: 3.2.7

✓ Crash crash crashIf the app could keep working and not freeze, crash, or jump loop you to other articles or adds maybe it would be wo th using. Been using for about a 2 months and the style to read an article is real. There are crashes regularly that cause one to be booted from app. Time will tell if I renew digital subscription, but between the crashing and constant updates it is not looking good..Fastlane1987Version: 3.3.7

✓ What is it with news apps?Hey how about when I click on the alert of a story, it goes to that story? Here’s another pie in the sky idea: a search bar that works??? Any search of a current story brings up old unrelated news from 2021. Is it just that the people at the top are old and don’t know how tech works? Whatever it is the UI of strib app is not great and that’s not news.BluemeaniefaceVersion: 3.3.7

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