- 83.8LEGITIMACY SCORE
- 85.8SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Sound and Vision App Complaints & User Negative Comments 2024
Sound and Vision app received 51 complaints, negative comments and reviews by users. Have you ever had a bad experience using Sound and Vision? Can you share your negative thoughts about sound and vision?
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Sound and Vision for Negative User Reviews
✓ RIP OFFMyTimeMedia LTD knows nothing about app support or costumer service. I subscribed to S&V a few months ago only to suddenly have all past issues removed and the app acting as if I don’t exist. Customer support blames my user ID or my IPad Pro. Same company is in charge of the Stereophile Mag and the same issue occurred there a few years ago. I should have known better. STAY AWAY FROM THIS APP DEVELOPER.Version: 4.0.0
✓ Horrible tech SupportWon't let you create an account, so you can open on another device. TEN is a nightmare to deal with. You've been warned!.Version: 1.0.42
✓ It’s just okThe problem I have with it is I didn’t buy the digital copy through Apple App Store I got mine through the web site. But my issue come to me through Apple and I’m be asked to buy the issues that I already payed for. So not happy about that, I’m working it out through the customer service with sound & Vision. When it comes to the actual reading the article in the issues I have no problem with pdf’s are clear and readable back issues for a price you could buy them that’s ok too..Version: 3.0.0
✓ Can’t restore purchases or downward new issues.I’ve been a print subscriber for many years. I plan to stick to the print version because this app is basically useless. Every couple of months I cannot download my issues. I contact support and they do something. Then I uninstall/reinstall the app, and it works for a few months. I am an app developer so I know this stuff is not rocket science. How they can put an app in the store that doesn’t have basic functionality is beyond me..Version: 2.4
✓ Just the worst.Content is good, the digital app is just the worst. I subscribe for year. Work well for three months. And then stopped working. I restored my subscription. No luck. I contacted their digital helpdesk, they couldn't help me because I subscribe through iTunes. I reinstalled app, no luck. Same problems I have with them years ago. The lousiest worst digital app ever. Only rating one star as I can't right zero..Version: 1.0.32
✓ Print Subscriber can't view issuesI am a print subscriber and I'm not able to view issues. I am able to view my Sound and Vision issues as a print subscriber. Will not renew my Home Theater subscription!.Version: 1.0.1
✓ Can’t Access IssuesI subscribe to the physical magazine and used to be able to view digital issues, can’t anymore..Version: 4.0.2
✓ Like the MagGood read. It’s going to be hard for the magazine to keep current now it’s publishing only every two months. The app and the subscription service linking is terrible. I just want the latest issue to be ready and accessible. It never is but the automatic renewal works really well!.Version: 2.4
✓ RipoffI purchased the original app under the old developer Bonnier Digital. I was satisfied with the app, however, my subscription didn't transfer to the new app under the current developer. I was just one issue into my automatic renewal before the transfer occurred, and it took me a couple of months to notice that the app transfer has taken place. When I went to request a refund from Bonnier and Apple, neither couple help me, so I basically paid a full year's subscription fee for a single issue. I didn't think this type of thing could occur, but the lesson has been learned. I will strongly consider letting my other magazine digital subscriptions expire, and I don't think I will be renewing any more magazine subscriptions through the App Store..Version: 1.0.31
✓ Does not workApp worked fine for a few months, then just randomly stopped. Terrible app..Version: 1.0.32
✓ Keeps CrashingApp won't let me download any of the magazines I subscribe too. It just keeps telling me to re launch the app and try again. I've tried all of the troubleshooting steps, and still no luck..Version: 1.0.32
✓ Don't buy a subscription!!!!!!!!!I paid for the$9.99 yearly subscription and it won't let me see the magazines. It won't even let me create an account. I want my money back!!!! Completely useless. When I try to restore my purchases it hangs with the "please wait for your purchases to be restored" message..Version: 1.0.42
✓ Could be so much betterWhile I am willing to pay for the convenience of having magazines on my iPad, I wish they would offer more than their paper counterparts. Simply slapping the paper issue on a scanner and calling it a day isn't going to cut it if publishers want to attract digital subscribers. This is a missed opportunity to offer more to the reader..Version: 1.1
✓ Home Theater magazineHope you note the reviews for this app. Don't waste your money on this app. Just buy the paper magazine which is excellent. Will not load in. Crashes upon Launching. Perhaps it is not compatible with the latest apple iOS. Very dissatisfied. This app should be pulled until they fix the bugs..Version: 1.0.1
✓ CrashesAfter subscribing the app crashes at startup making this a useless waste of money. Please fix this!.Version: 1.0.1
✓ MrToo dominated by high end equipment but the reviews are well written..Version: 1.3
✓ Horrible UpdateThis latest update will wipe out all your previously downloaded issues so you will need to download them again. This update also removes the very useful feature where you can jump to any article from the magazine's preview or contents page. Touching the article on that page now does nothing. You will have to open a separate contents list and then scroll down to that item. What used to take just one step now takes several steps. I know it is nor easy making an app. The original app was great! We just ask that you at least don't create an update make things worse for your customers..Version: 2.0
✓ What did you do to the app?The app used to be stable and functional, now it just sits in the newsstand and I can't even get to see the content of the magazine. This is very frustrating when you have a subscription to the publication. Updated the iPad to iOS 8 and refuses to work..Version: 1.0.32
✓ OkaySo with touch screen/hand gesture input as well as the super high-clarity of Retina display, I'd expect a little more from this magazine app. Every magazine app out there should model their functionality after Macworld's magazine app. In the Macworld app: Text is appropriately sized so you don't have to adjust/zoom; use of a scrolling screen with multiple layers is great; interactivity with clickable page parts makes it more than just a digital form of a printed magazine. This is what I want from Home Theater! Great articles; outstanding insight and reviews, just need the app to catch up to the competition. iOS is extremely powerful... use it! Hope you developers/writers are listening!.Version: 1.2
✓ App shuts on loadingAfter downloading the app and paying for a subscription it now just crashes when I open it. Have tried rebooting the iPad. Have tried uninstalling and re installing but no fix. Please update the app soon so I can actual read what I have paid for..Version: 1.0.1
✓ Buggy and frustratingThis is the most buggy and frustrating app I have ever experienced. Can't sign in. Can't view prior issues. I have a print subscription and it can't be combined with the digital edition. DO NOT DOWNLOAD this app until they get their act straight..Version: 1.0.41
✓ Cannot Restore Purchases - Just Clear White Screen!I’ve subscribed to S&V for years. In the last 6 weeks I have not been able to view any magazines. I follow the steps to restore purchases but nothing is ever restored. All I see a clear white screen! This needs to be fixed!!.Version: 2.4
✓ What Happened?This app has worked perfectly for me for quite years. Earlier this week my library was empty and could not refresh. My subscription is active. Worked with support who told me this would be fixed today and nothing happened. Great service for a very loyal reader.Version: 4.0.0
✓ They don't respond to emailsThey first send you an automated reply saying that your email they have received the email but after numerous times will not respond. I subscribed to both Sound & Vision and Home theater magazine 1 week before they joined both of them together. Wrote numerous emails asking what happens to all those Home Theater Magazine subscribers like me and they don't reply..Version: 1.0.30
✓ Disappointing ExperienceThe iPad version is a disappointment because there seems to be a lot of effort put into making the issue as non-linear as possible. There is no benefit to this.It simply seems aimed at making the process of reading each issue more complicated and therefore more difficult to get to the content..Version: 1.2
✓ Back issuesIt would be great if we were allowed to view the older magazines as well. At least for the length of the subscription. Otherwise it's an okay subscription..Version: 1.1
✓ Do not buy!As already stated do not buy a subscription. You will not be able to download new issues even though you've been charged. No recourse, just out $9.99. Total ripoff!.Version: 1.0.42
✓ Crashes every time I try to openI cannot get this to run even though I paid for a subscription.Version: 1.0.42
✓ Can’t open magazine.I can’t download Nov issue of Sound and Vision. I get error message. Contacted help desk no response. What is going on nice to know I am not alone with this issue.Bob Sluyter.Version: 3.0.0
✓ Can’t download issuesAs a long time digital subscriber issues will not restore. So many problems still with digital mags..Version: 4.0.0
✓ Print Subscription???Be aware: I am a subscriber to the print edition of Home Theatre. If there is a way to view the digital edition as part of my print subscription, I haven't found it. And, no, I am NOT going to pay twice..Version: 1.0.1
✓ No longer works!Since iOS 8 app will no work. Had to call apple support twice now. Cannot get it to work. Should be removed from store!.Version: 1.0.32
✓ Print subscriber double-dip? No way!I've been print subscriber for years and would love digital copy but apparently they want you to pay twice...sorry, not gonna happen. Many other mags offer free digital access with print subscription but I don't see where this is an option with Home Theater Magazine. Too bad..Version: 1.1
✓ Why should I have to pay for the digital edition when I already buy the print subscription?Nothing more to add..Version: 1.0.32
✓ Not ready for iPad retina displayThis is not about the content, but the app which is the worst magazine app I have used, the pages are too pixelated to read on the new iPad and it takes way too long to load the page legibly. I will check with apple if I can get a refund..Version: 1.0.1
✓ Terribly written appMonths ago this was a great app.. Not sure what they did to it, but it is now a disaster. It frequently crashes. Often forgets that I have a subscription, and almost every time I use it and try to download an issue it tells me I need to reinstall the app..Version: 1.0.32
✓ Non-functional!Used to work just fine but does not work at all. I subscribe to magazine and the media edition used to be included. I am assuming that they have changed the rules somewhere along the way that you now need to subscribe separately to the media version in addition to the print version. What a complete ripoff - I will be canceling my print edition and move on..Version: 1.0.32
✓ Restore does not workSubscription was automatically renewed but have no access. Give me my money back..Version: 1.0.31
✓ Lost SubscriptionI used to ready this magazine via newstand and now that this company created their own application I was asked by them to get in contact straight with Apple for a refund. This is not the way to treat a paying customer..Version: 1.0.30
✓ Lost subscription in app updateAlthough the magazine has always been great, they just lost me as a customer. I had a paid subscription on the old version of the app. After making a new app, they will not transfer the remainder of my subscription to the new app. So now it's up to me to beg apple for a refund. That's no way to treat a paying customer..Version: 1.0.30
✓ Zinio??Hey. Why does my previous subscription on Zinio let me view in landscape mode successfully? In newsstand... In landscape mode, the bottom of the pages are cut off!!.Version: 1.0
✓ Why no love for Apple subscribers!No updates since April/May issue... no matter how many times you hit restore... if you are that desperate for me to go direct to your subscription service .. just ask.. nicely!.Version: 3.0.0
✓ Purchase Restore does not workBeen trying for a month to restore my iTunes subscription. No response from support. Please fix..Version: 1.0.31
✓ Where are new issues?What happened to actually releasing issues? Has the mag gone under?.Version: 1.1
✓ Terrible serviceIf this magazine gets cancelled, they will take away all of your back issues. Also, support ignores emails..Version: 1.0.42
✓ CrashesCrashes with iOS 8.Version: 1.0.32
✓ AvoidDont download not ever not worth the trouble.Version: 1.2
✓ App Loads to Newsstand but view in Zinio?This is bizarre. I have no subscribed issues available in the Newsstand app but the magazine is showing up in Zinio which is rather weird...I assume it's the same subscription. This is getting too complicated for me, have turned off auto-renewal and wont be bothering with this any more..Version: 1.0.30
✓ Won't let me create accountThey take my $9.99 for the subscription, but won't let me view my subscriptions. Nice job! It's called stealing!.Version: 1.0.42
✓ UselessPurchase this subscription in February 2014, and download the first issue. After that the app would not allow me to download any more editions, in fact would not even show in the store. Tried to to rest purchases, again nothing. Tried to contact publisher and the app would not send the enquiry. Tried to log into my account, to be told the password was incorrect. Went to the reset page and Tried to reset the password, only to be told that the password and email were invalid. Complete wast of time and money, cancelled the automatic renewal and kissed goodbye to my money. Do not subscribe to this magazine it is a joke..Version: 1.0.32
✓ Current version doesn't work with iOS 8Doesn't work with iOS 8, continually get the "restart the app and try again" message when trying to download my content..Version: 1.0.32
🙂 Sound and Vision Positive Reviews
Sound and Vision works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Sound and Vision.
⛔ Sound and Vision Problems
