WWD: Women's Wear Daily App Negative ReviewsPMC

WWD: Women's Wear Daily Negative Reviews

2.5
2.54999 star

Total 51 Negative Reviews

WWD: Women's Wear Daily App Complaints & User Negative Comments 2024

WWD: Women's Wear Daily app received 51 complaints, negative comments and reviews by users. Have you ever had a bad experience using WWD: Women's Wear Daily? Can you share your negative thoughts about wwd: women's wear daily?

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WWD: Women's Wear Daily for Negative User Reviews

Can't stop subscriptionThis was not what I expected and cancelled the subscription via email within an hour of purchase. Made sure settings were set to not automatically re-subscribe every month and I am still being charged every month and haven't downloaded any. Don't subscribe unless you are sure you want this mag..Version: 1.03

Not downloading!Please update this app!!!! Issues are downloading to 98% and then not finishing at all, or taking 30+ minutes with constant monitoring so that iPad doesn't go into hibernation and you have to start process all over again! It used to work fine... Don't know what happened!.Version: 1.1

So glitchyAfter subscribing for a year I've decided not to renew. The paper issues often don't arrive, which would be fine if the app worked consistently. Instead, photos fail to download, page scrolling is wonky, the app crashes, and it's just a mess. Love the content but I'm tired of the frustration. It's really too bad..Version: 1.3

Impossibly hard to cancelThe magazine is not what I expected and trying to cancel the subscription has been impossibly hard. I am still waiting for a reply to my email..Version: 4.5.3

Pull the App ImmediatelyThe technical glitches are ridiculous! It's ironic that WWD touts 100 years in the app description because it only highlights just how much they are failing the embracing the future. I have been impressed with how other print publications have evolved to survive this digital age. This app has only hurt their brand..Version: 1.21

WORST APPThis is the first review I have ever wrote and this app is worthy of the honor. I am a loyal WWD reader and this app does not allow me to think about retail news. Do not download or buy the online subscription. I wish I wouldn't have. This app is the worst even with the update..Version: 1.3

Pixelated photosHow is this a fashion app?? photos are terribly pixelated, please fix. I dearly miss the print version..Version: 4.5.7

App doesn't let you log in!!This app used to be buggy and clunky but it was at least functional. But now, since the last update, it logs you out and DOESN'T LET YOU LOG IN. I actually have both the iTunes subscription and the WWD Print/Digital subscription (due to an overlap in renewal timing) and neither works. Logging in through iTunes doesn't work and entering email & password doesn't work. I have tried deleting the app and redownloading, have made sure my software was up to date, have checked and rechecked my subscriptions, everything. This has been the case for several days. Nothing works. I have emailed both iTunes and WWD several times with NO RESPONSE. I am paying for a subscription that I can't even use and no one has bothered to return my emails about it. Very upset, might have to do a charge back on my credit card..Version: 1.7

App crashes and it is unreliableWhat a shame a great quality publication like WWD has such a poor quality app. It keeps on crashing, it gets stuck and it is totally unreliable. If you try to reinstall the app after it got stuck for the millionth time you get logged out and cannot reset the password as the function does not work. Poor customer service. Overall a miss..Version: 1.6.5

Won’t log inThis repeatedly refreshes and prompts me to subscribe or log in, I cannot read any articles..Version: 4.5.8

CrashesWorked fine until recently when it started crashing. I can't read any articles in the app bc it will crash as soon as I click on the headline. Disappointed..Version: 1.5

Half the images never load in the articlesWhen you click the articles only the first image loads then there are huge gaps between the words where I assume photos are supposed to be- I thought it was just my phone but my friend also found this problem on their phone . The fashion photos won’t enlarge - with the vogue runway app they will- I wish wwd would add this feature to at least their runway and streetwear section. The selection of daily articles and content are very good ..Version: 4.5.3

Doesnt work and customer service doesn't respondThis app is horrible! I purchased the subscription in March and have submitted multiple requests for help stating that the app doesn't recognize my login and only shows me the Wednesday issues for the entire. iTunes customer service told me my only recourse now is to ask my bank to get involved in getting a full refund since WWD support doesn't care to respond to my requests for help. HORRIBLE!!!! Don't by this app!.Version: 1.6

Not suitable for IPadDon’t get why this app does not also work in landscape on the iPad. Super annoying.Version: 4.5.3

Poor poor poorWon't update, pathetic downloading speed, too bad! Poorly developed! Will not sign in or remember me....I need to keep logging in each time.Version: 1.02

MkdumoulinThe worst. I really want this to work after several years trying, but it's just the most horrendous excuse for an app ever. Crashes constantly, print version won't upload. Can't log in because it's an iTunes app. Just awful. Oh, and it's $127 a year subscription. Do I smell class action?.Version: 1.5

Really WWD? The app has been down for more than a weekI’ve uninstalled multiple times and the app will not fully load..Version: 4.5.7

Can’t login to the appI am also having a problem not being able to login and am paying for a subscription. WWD customer service said they cannot help and I have to go through Apple support. Who can help fix this bug ASAP??? You bug fix from 1 day ago has not fixed the issue!!!!!.Version: 4.3.3

AwfulSecond month subscribing and still unable to get anything downloaded. The app charges me monthly but when trying to enter displays the message that I don't have an account. Contacted iTunes and WWD. ITunes claim they are not responsible for in app purchases while WWD not responding at all..Version: 1.6.5

What a PityThe downloading speed is terribly slow. and I waited a long time for just the PDF version. WWD should change its layout like the bonus sidebar that's the right way of layout on an iPad..Version: 1.02

Dont buy itGreat magazine but once you have it it never work properly and there no customer service to help pyro with the problemssssss, the peoples working at their IT dep. don't know what there doing, now we don't even open it anymore cause it never work and it is more frustrating than anything else......if you want a good magazine try Journal du textile excellent magazine....Version: 1.4

WWD Should Be Ashamed...I've been reading WWD for many, many years, and was thrilled when this app came out - no more piles of papers to deal with. But this app is atrocious. It would be bad enough if it were just the auto download and archive features didn't work as promised - they never did - but since the last "update" it won't download at all. For your subscription price, you get the sidebar article teases, and the issue covers - that's it, no content, no full articles, no web access. Plenty of other publications have figured this technology model out, so I can only assume that WWD does not wish to be in this space at all. All digital subs from this point should be refunded immediately, and this app should be pulled - it is an embarrassment..Version: 1.21

NEVER EVEN LET ME LOG INIf I could give it zero stars, I would. This is such a waste of money. I paid for a subscription specifically so I could read it on my iPad/iPhone, and I have not once been able to log in. Save yourself the money and don't bother. I emailed customer service and explained that it kept saying "system error; please try again later," and their response was that I could log in with my email and password or with my account number and zip code...I already tried that, that's why I sent an email in the first place!!! So I called customer service and was assured their technicians were hard at work trying to fix the issue, but they couldn't tell me when it would be fixed or even how long this had been an issue for them. WASTE OF TIME AND MONEY, CANCELING MY SUBSCRIPTION..Version: 1.4

Unfortunately this is not a great appI purchased this app in January and loved it! I don't know what happened but all of a sudden it would not let me access my subscription and NO ONE from WWD or iTunes could tell me how my account got lost and how to access it. I will get a refund but I still need this subscription so I will, very reluctantly, repurchase it. But if you can, it may be better to just get the actual physical subscription..Version: 1.6

Don't renew your subscriptionI love WWD and avidly read it daily. Since renewing my subscription this year, I have not been able to successfully download an issue. It is very frustrating and if the app is not approved I would not recommend maintaining your subscription - especially if you are hoping to read it daily via the iPad app..Version: 1.21

Can not log inI have exactly the same problem . I paid for subscription and can not log in . Deleted the app , reloaded it again , still no access . :( Really disappointing !.Version: 1.8

Useless App...Have an annual subscription, which I'm going to ask for refund, if the app is not quickly fixed so that I can access content...what is the problem???.Version: 1.6

Update is AwfulOnce I updated this app, I can no longer log in with my school account. I tried to log in on my pc, and everything works fine. Please fix this update ASAP!.Version: 1.21

DisappointingI was really looking forward to this app so I could read the articles on the train before getting into work. What a disappointment, it takes forever to download the issue regardless of 3G or wifi..Version: 1.01

Subscribing through the app doesn’t give access to the websiteI subscribed through the app with my apple ID and I tried to log in on my laptop to browse the website, but it wouldn’t let me log in. I called the hotline and apparently if you subscribe through the app you aren’t given online access..Version: 1.10.1

HorribleI downloaded the app but now it's permanently stuck "installing" and won't let me open or delete. Waste of space. I should have read the reviews, or taken a hint from the lack thereof for the current version and the many horrible reviews for older versions. Now I don't know how to get it off my phone. Ugh!.Version: 1.6.5

Needs major workWhen this loads it flips my iPhone time bar to the bottom, upside down. Although that goes back to the top when the app opens, when I'm scrolling down in an article the gray summary screen will pull UP, from the bottom. Screens will also randomly stop scrolling as though your finger weren't touching the screen, even though it is. This can be really frustrating. Also, if you accidentally bump the article left or right, the top half of the screen goes blank and you can now only read the article in the lower half. I also think this app doesn't show all of the actual WWD content. I used to have access to the print version and it had loads of pieces in there. This only seems to have about 15 articles a day and they aren't as good as the ones in the print. Really wish this app worked properly, or at all. I'm considering canceling my membership as I don't even want to read it - just makes me frustrated first thing in the morning..Version: 1.21

Slow....Still very slow to load and keeps freezing at 98%.Version: 1.3

AwfulI wasn't pleased that the paper edition was discontinued, but I accept it. It comes with the times. What I don't accept is that this app does not work properly. Most of the time, once I reach the screen with the list of articles, upon tapping on the article I wish to read, the app crashes. When I select any issue, the table of content only lists 3 articles! Awful!.Version: 1.5

Awful image qualityThe quality of the images get worse with every issue. Please FIX!.Version: 1.03

You miss the newsMy understanding is that a publication has an app to give its subscribers a fast access to the content. Unfortunately that is not the case with WWD: The story selection is incomplete. The team curating the app miss the “hot news” from the website, so you need to log into the website anyhow. So this is really a useless tool. Then, if you click on the website links in the app (yes they do not feature all the content in the app) they make you type in the password and log in details AGAIN. This is so annoying at the end of the date, that I consider to cancel my subscription to WWD. We need less roadblocks in our lives…. The way WWD manages it shows you that they either do not care about their subscribers or they are just not a the level to play the digital game. Either one is hurting this once so strong brand on the market place…. Reconsider, there are other’s out there with a better app experience. Sorry..Version: 4.5.6

Started crashing all of a suddenIt used to work fine before but all of a sudden it would crash everytime I try to open an article. Also the daily editions wouldnt load any news, so now the only way i can use this app is to read the captions under "the latest news". Nightware.....Version: 1.5

TerribleWhat a terrible app. I was able to log on, but it will not download. I have tried 5 times. One time it started, but it looked like to would take hours to to download one days edition. WWD should be embarrassed..Version: 1.01

Love the content, but is it worth the trouble?The app is very disappointing. The update has now caused repeated crashes. Before the update, another limitation was lack of landscape mode. This situation is about to cause a subscription cancellation..Version: 1.3

DreadfulThis app takes up 10gb of memory. The iPad app is awful. Crashes every time you download or gets stuck at 98%. The iPhone app is much easier and more reliable but still uses up a chunk of memory. Forewarned it forearmed!.Version: 1.21

A gigabyte: the new blackAfter only a couple weeks of having the app, my iPhone shows, when I go to Settings to "Manage Storage" that, even with apparently no saved PDFs of daily WWDs, the app (itself only a handful of megabytes big) was consuming a entire gigabyte of my very precious 16GB iPhones memory! Deleted the app from the newsstand and the gigabyte is gone after reinstalling. If the app can't manage it's size more efficiently, there's no way I'm leaving it to consume 10%+ of my entire iPhone... Ironic that it's just a paper daily paper. LOL.Version: 1.1

Worse every dayCrashes multiple times on opening, before it takes me to "automatic" download. Downloads only when I tap it, then progresses up to 99%, then goes backward to 98%, then freezes without any download. YES, I have auto-archive set up. Even this is useless, so I physically archive every single issue (if I'm lucky enough to successfully download it). I have to delete the app once every 2-3 weeks to even get a low rate of success with downloading. Customer service told me to set up Auto Archive, even after I already explicitly told them I had. Then told me that a new version was coming soon. When I enquired when this would be, they stopped answering my emails. Disgraceful to take our money and not deliver the product..Version: 1.21

Turn for the worseUsed to be great to read on iPad. Now like everyone else says the links to the web stories crash. If it can get fixed I'll up my rating based on the "print" version being good which I'm sure will continue with the weekly version..Version: 1.5

Great content, awful appWWD is an exceptional news source, but the app was clearly designed by a committee. The Home tab is incoherent, the For You tab often forgets who I am, Runway is never updated, Sections is at best a sitemap (groundbreaking) and the Digital Daily is a basically pdf of the print edition. The best use of this app would be as a case study for a design school on how not to do build an app. It’s a tragedy really, the WWD app could easily be the go-to for the industry. Designers: combine Home and FYP into a feed with sticky filter preferences, single column, infinite scroll, no footer, and bury the rest in a burger. An unread signal would babe nice too..Version: 4.5.7

Horrible layoutSeriously you people work in the fashion industry with countless visually creative people and cannot bother to hire a proper app developer? Seriously fix your APP UI it’s bleak darling. I’ll stick to the pdf version emails.Version: 1.10.3

Deep flawsYes it's nice to read it like a newspaper but the app itself is deeply flawed and its a surprise and shame they haven't updated it so far....they obviously don't care too much about technology as the website isn't great either...typical fashion industry mentality. 1) the app is extremely slow. The download freezes at the 98% download mark every time I try to download an issue. I usually have to wait a good ten minutes to download a single issue and I have extremely fast Internet. 2) reading articles isn't easy. Zooming used to be much better but now it's hard to zoom then scroll around the page...again doesn't work. The biggest problem though is the downloads, it's ridiculous that its how it works. If they are going to take notes from another it's the NYT, a seamless app that delivers content almost instantly. Once shouldn't have to wait more then a couple sends for content download, if that. Technically it should be downloaded automatically so that when we open it we already have it downloaded on our iPads. WWD, step it up! I don't pay almost $200 a year for this kind of service!!!!.Version: 1.21

Horrible. Crashes 9 times out of 10Content and format is great, which makes the unreliable app so infuriating. Every morning I get my coffee, try to download the daily WWD, then scream obscenities at my lovely apple device..Version: 1.21

No, it is you.You would think a publication as put toether as WWD would take the time to troubleshoot their app befor releasing it. I join the long list of subscribers who can't log in..Version: 1.01

TerribleI love wwd however the app is horrible . I have been subscribing for several months and sometimes it opens and sometimes I cannot use it at all. I am going to stop subscribing bc I am losing my money.Version: 1.6.5

I love WWD, but this app is awfulAutomatic downloads do not work, it crashes almost every time I open it, and its uses a HUGE amount of disk space (especially if you keep any back issues). But the *worst* problem with this app is that, despite paying for the digital subscription, I cannot access beyond the pay wall if I want to read WWD on the web. Awful! I'm considering canceling this iPad subscription. Too bad..Version: 1.21

App is CrashingFix this app! Crashes whenever I try to download articles and the daily paper isn't downloading either - skipping days as well. Paid good money for a yearly subscription, to not be able to read it. This app needs to be FIXED NOW!.Version: 1.5


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