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KXAN - Austin News & Weather App Complaints & User Negative Comments 2024
KXAN - Austin News & Weather app received 26 complaints, negative comments and reviews by users. Have you ever had a bad experience using KXAN - Austin News & Weather? Can you share your negative thoughts about kxan - austin news & weather?
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KXAN - Austin News & Weather for Negative User Reviews
✓ Poor app, crappy journalismThe app shuts down often when using it. Maybe it’s aware that the journalistic integrity of KXAN is terrible and is just trying to save the user. Glaring typos, poor grammar, paragraphs repeated twice are just examples of the terrible editing. And because I’ve seen the same thing on their live scroll on TV, it’s not just an issue with the app; it’s clearly an issue with their editing team..Version: 40.28.190036495
✓ Too Many Pictures, Not Much NewsThe previous version of this app was easy to find out what was going on in Austin. This upgrade has a picture with every headline, takes a long time to load and mixes the ads in with the news items. It's aggravating. Time to look for a different Austin news app. So sad because this one used to be my go-to app..Version: 14.24.00031598
✓ App is overloaded with adsI love KXAN but this app is nearly unusable. There are so many ads sometimes it’s difficult to tell if it’s part of the article. I also often have issues launching the app from a notification. Please find another way to make money than having 90 ads per story..Version: 41.9.0
✓ Nice new UINice new UI but as soon as it loads. Bam right in your face taking up a third of the screen is their “helpful” panel I’m your face to enable notifications for certain events. It can’t be removed whether you want them or not. Love they news product, but don’t force me to consume it the way you think I want it consumed..Version: 41.0.3
✓ Not worth itSo far the 3rd party kxan uses for their app rarely updates it. A lot of times the app crashes. Well, it will crash or not respond after they show the same advertisement they have been showing for the last 6 months. I guess they haven't gotten the news that apps are where things are going. My wife lambasts kxan due to all their typos in the stories. April 2017. The app continues to prove the developers are clueless. More interested in displaying ads than displaying content. Just for grins attempted to play the weather forecast and displayed same ad thee times without showing the forecast. Thankfully there are other alternatives to a poorly written unsupported app. September 2017. Deleted this garbage app. The new redesign keeps crashing, no surprise given the past app experience. The app dev continues to not provide stability or seemingly care about anything. Wonder if the source is written on 2-ply perforated paper that comes on a roll, cause that's about all it's good for..Version: 14.24.00031598
✓ Phantom ad clicks constantly redirect to adsIf you are looking for a news app that constantly redirects you to ad web sites even though you never come close to clicking the ad then this is the app for you. Seriously… I am constantly redirected to ad pages when my fingers are nowhere near the screen. Thought it was a fluke at first but now it is constantly happening. Shame on the designers for this..Version: 41.9.0
✓ Meh...I wish I didn’t have to read EVERY article down to the end to see the next article. I used to be able to swipe to the left to see the next article. In fact, a long time ago, I had a sort of “table of contents” to see all of the current articles. Now I scroll, scroll, scroll....... No fun to read articles that I’m not interested in..Version: 40.33.400045037
✓ Traffic mapI got this app strictly because the online website stopped pulling up the traffic map for me every morning on my phone. So, I thought to myself ok they want people to get the app, so I did. A week later guess what isn’t pulling up on the app now??? You guessed it. The traffic map. I just want to look at the traffic map to see how I need to come into to work every morning I don’t want to read where the trouble spots are, which is what I have to do now. The only thing I do like about the app are the notifications as to what’s going on. This is my first news app and will probably be my last. Good job with that guys. Now fix the traffic map!!!.Version: 40.30.410039674
✓ Unavailable ArticlesI think it’s really inconvenient that the articles are not available after 24 hours. Sometimes I do not have time to read the article the same day they come out. I would really appreciate if this could be fixed, I would really hate to delete the app because of this reason..Version: 40.33.400045037
✓ KXAN Ad spam delivery appLet’s call the newest update what it is….a spam advertisement delivery app. You can’t read one article without having to scroll through 20 ads, all while more ads are trying to load, causing the screen to jump to another ad. Try to read a list of football scores? How about you get four scores, an ad, and then another 4 games and any ad. Repeat the process for all the high school games in Texas, and you get about 50 ads in one article. I realize you have to monetize to keep it free, but there is a balance that you have failed to meet on this one..Version: 41.4.0
✓ Notification BlastingThis app has too many places to manage notifications. All I want is weather notifications. Instead I keep getting top story notifications. Even when I turn them off. Additionally they have a notification area in the settings, but that doesn’t seem to accurately manage all notifications as there isn’t a “top story” setting there, but there is when I click into the notification. Not that the latter works..Version: 40.30.410039674
✓ Journalistic IntegretyHow can you name Biden as President Elect? The votes haven’t been counted. The margins are razor thin. Legal challenges are starting Monday. trump is challenging the results thus far and has clearly not conceded. This is journalistic suppression..Version: 40.35.570057524
✓ Liberal news is all you’ll find hereObviously a very liberal controlled news outlet. Nothing about Republicans is ever positively reported. Biden could fart and the whole world could hear and that would make news! Trump is nominated for the Nobel peace prize and not a word! Report the news. Report the facts. Report the TRUTH. Get back to what journalism is supposed to be about. Whether you agree or not with the story or the outcome, if it’s truth...report it!!! Put your political beliefs aside and report the truth..Version: 40.35.570057524
✓ Please add a search engine.I get notifications on my phone but when I click on them, the app opens but says “article cannot be found”. Sometimes it works but sometimes there can be about 15 notifications from within 3 days, and not a single one can be found. Doesn’t matter how old the article was. Still use the app because I like knowing what’s going but I don’t like watching the news on tv. No other issues with the app so I’m still content..Version: 40.35.340053421
✓ Just okayThe older version was easier to navigate I know you need the ads, but it's had to get rid of that Med Clinic one Plus, articles aren't always current. I expect news up to the minute Sometimes I check about 5:00 am and it shows yesterday's news.Version: 14.24.00032405
✓ Useful but slowI find the information very useful, however this latest version takes forever to load. Prior versions were much quicker. Again, very useful app but I’m looking at other options due to slow loading..Version: 14.24.00032405
✓ Slow loading/no ability to exit story/inability to access texts of news itemI used to love this app but it is no longer usable for me. Each time I click on a story I get a blank screen, or takes a long time to load the story and then has an ad first but no ability to exit out of the story ulease I exit the app and restart. Waiting 30-45 seconds per story is not acceptable. Very disappointed and it’s a disservice to the professional news team..Version: 41.9.0
✓ The bias is annoying...I hate to be another reviewer commenting on bias of kxan, but it has made it increasingly more annoying. Kxan has always been my go to for local news, as a life-long austinite. For mobile, I mostly just used it for the push notifications of local news, to stay on top of things when they happen. Ever since trumps election, their push notifications have shifted (and yes, this is after I tuned my notification settings). They now promote democratic events on a national level. KXAN, I downloaded you for LOCAL news, not national democratic debate notifications. I know you cater to a very liberal city, and that makes most of it excusable. But for national events and news, can you please leave it for people who have the cnn app, or the Fox News app, or NPR, etc. you are AUSTIN news, not Austin & DNC news.....Version: 40.33.530045678
✓ Push notifications are driving me crazyI downloaded this app so that I would get push notifications for major things happening while I’m at work (bombings, major accidents, etc). Today I received 5 notifications, none of which even came close to being important. If I want to know about someone planting bluebonnets in their yard or warning signs for a dog attack, I’ll watch local news. Don’t interrupt my day..Version: 14.24.00032405
✓ FIX THE APPConstant freezing, app locks up and either closes out or stops working altogether. It always takes two or three times of opening the app to get it to work, and even then, as I’m scrolling down to current stories it will scroll right back up to the top all by itself...this app is annoying, but it’s the only news channel I use. Don’t make me go with a different news station, KXAN. FIX THE APP!.Version: 40.35.470055368
✓ Images downloading on main threadWife showed me the performance issues she was getting in your app and it looks like your cells may be issuing their image download request on the main thread instead of a background thread and it’s tanking the UI. Based on what I see on that screen, that’s the thing that would make the most sense. App was pretty unusable while attempting to scroll through the stories..Version: 40.35.210050757
✓ Get Notifications Even w/ Settings Turned OffUPDATE: after several attempts to set the proper notifications, I’m still unable to completely unfollow “top stories”. Despite selecting “unfollow” and hitting some several times, I continue to get top story notifications. I’ve set the notifications in the app to only notify me for allergy related issues. Despite having all other notifications set to off, I continue receiving alerts..Version: 40.34.260049988
✓ Great on iPhone X, broken on iPad Mini RetinaWatching the live stream on iPhone X works fine. On iPad Mini Retina (same iOS & app version) live stream will play ad and about 2 minutes of news before going black and requiring you to restart the stream and rewatch the same ad. Did that about 12 times in a row, alternatively after restarting app or whole iPad before ruling it a bug. Will give 5 stars when it works with iPad Mini..Version: 14.24.00032405
✓ KXAN app constantly freezes upI’ve been using this app for a number of years now, and yet the developers don’t ever seem to get the app to be stable. I always keep my iPhone and apps up to date, and even with the (practically) weekly updates to this app, it freezes up several times while trying to scroll and read articles. I’m blaming it on all the ads inserted into the articles. Doesn’t matter that I upgrade to a new phone every year either. I’m always using the latest of both hardware and software, and yet this one particular app (KXAN) freezes up constantly. Poor development if you ask me..Version: 40.35.470055368
✓ What happened?Used to love this app, but now you can’t share links to stories. There’s a bookmark or favorites option but no discernible way to mark a story as such. With other functional and easier to use news apps on the market I’ll be deleting this one..Version: 41.0.3
✓ Ad / HijackDone with this app after today. When you click to the app from a link someone posts or even open the app your phone is hijacked with “You are the 1000 user today” crap from web development 10 years ago to ads that prevent you from reading the article because if you click to close the ad, the ad opens up. Grow up KXAN you are better than this crappy app.Version: 40.29.630037520
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