ThredUP: Online Thrift Store App Support

ThredUP: Online Thrift Store App User Reviews

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ThredUP: Online Thrift Store Pros

✓ How I shop now90% of clothes that I buy are from this app now. It’s SO EASY to search for the clothes that u want via color, size, textile, type, brand, etc. The amount that I save in money is INCREDIBLE. I have much better quality clothes now for a fraction of the price. I love that these clothes are getting another chance and I feel that’s good sustainable practice as a consumer. I love the experience as I browse for clothes in this app. Very good and stable too. Several gripes: size selections are not for top or bottom separately. Come on! You know that we’re not all the same on top and bottom!! Another thing is when I scroll to the bottom of an item description, I see other items from the same seller. This could be changed to items that are “like” the item I’m looking at. You could get AI to understand what a similar item means (same brand, style, look, etc.). Another point is for dresses/tops, the sleeves should be added as a filter: long, 3/4, sleeveless, spaghetti strap, halter, strapless, etc. u have neck silhouettes but not sleeve length? I’m typically doing seasonal shopping and having a mix of sleeve lengths is annoying. Love the app and look forward to it becoming even better!!.WwugbjVersion: 8.19.0

✓ My favorite shopping placeI love shopping on this website and I also enjoy this app. This is my favorite place for finding great deals! After losing weight I have had to shop and ThredUP has been my go to place for purchasing a new wardrobe at less of a price. I don’t know about selling and I see many complaints about that. I had to get rid of tons of clothing and chose to donate them instead. That has always been my preference whenever getting rid of clothing. Anyhow, I haven’t been disappointed by my purchases. There were a couple of items that were supposed to be in excellent condition but I found some seams that had to be repaired since they were coming apart. Heck that has even happened to me with brand new purchases at department stores. After making those small repairs myself, the items are now in excellent condition. I love the coupons/discounts and rewards which I fully take advantage of. People also complain about smells when receiving clothing and yes I have also experienced that. I always wash mine whether from ThredUP or any store immediately right after unpacking and I use laundry sanitizer just to be on the safe side. After washing I no longer notice any strange smells. I also like that you can search for your favorite brands and you can choose the condition of the item you are purchasing. I have been using ThredUP for many years (since 2016) and absolutely enjoy it..Denmomof3Version: 8.100.2

ThredUP: Online Thrift Store Cons

✗ Absolutely hate this app and this companyThis company basically ripped me off. I sent my items, paid the $11-12 for the send back bag for the items they weren’t going to sell, waited for my items to sell, claimed the ones that didn’t sell to be sent back to me (you also have to pay for an additional send back bag, another $12!)... AND THEY WERE NEVER SENT BACK TO ME. I basically just gave them free items! I contacted customer support and they did not help me at all. “Can’t find your items.. so that’s it, oh well” was the summary of the response I got. I sell on multiple selling apps and because of the inefficient way they do things and lack of competent customer service, I lost money from being able to sell it on other apps. I STILL want my items back and I will continue to tell all people I know (including on posting on social media pages) what a scam of a company this is and how unhelpful the employees are. UPDATE: Still absolutely HATE this app and this company. Someone reached out to me to help resolve the issue and did absolutely nothing to help. I still am upset because I literally just have them practically new items, FOR FREE. I even asked the customer support to cancel my account for me and the lease she could do was save me the trouble from all the trouble I’ve already had, but she just sent me a link and made me do it myself. Complete joke of customer support. I am letting every single person I know how awful this company is for ripping me off..B.risaVersion: 8.2.0

✗ Never Again ✌🏼.I was a serious supporter for years and used to love sending my clothes in for up cycling/selling. However, over time I noticed it got worse and worse with payouts and items conveniently going “missing” from the kits I had sent in. I had more and more items that I sent in that were never posted or returned to me (even though I know I sent them in and have always paid the extra fees for any items of mine that didn’t sell to be returned to me). The straw that broke the camels back for me with this company was back when they still accepted jewelry and accessories. I sent in a brand new ring I never had worn (in the original box with the tags still attached to the ring) and when my unsold items from the kit I mailed it in with were returned to me, the ring box came with someone else’s used, tarnished, and bent up clearly well loved ring in my rings box! DISGUSTING! It’s so shady and petty. From what I would guess, the staff member that had sorted my items when my kit arrived must have took my ring and put one they were wearing at that time in the box in it’s place and sent it with the rest of my kit back to me thinking I wouldn’t notice. GROSS and absolutely shameful. If I have to video record what I send in a kit just to prove what is stolen from me, it’s clearly a company I shouldn’t be trusting to sell my items. I’ll stick to Mercari from now on, they are expensive, but at least no one can steal from me, while also making money off of my items..Brittoni24Version: 8.97.1

Is ThredUP: Online Thrift Store legit?

✅ Yes. ThredUP: Online Thrift Store is 100% legit to us. This conclusion was arrived at by running over 290,710 ThredUP: Online Thrift Store user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for ThredUP: Online Thrift Store is 90.9/100.

Is ThredUP: Online Thrift Store safe?

✅ Yes. ThredUP: Online Thrift Store is quiet safe to use. This is based on our NLP analysis of over 290,710 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.7/5. AppSupports Safety Score for ThredUP: Online Thrift Store is 92.9/100.

Should I download ThredUP: Online Thrift Store?

✅ There have been no security reports that makes ThredUP: Online Thrift Store a dangerous app to use on your smartphone right now.