Favor: Local Delivery Service Positive Reviews

Favor: Local Delivery Service App User Positive Comments 2024

Favor: Local Delivery Service app received 4 positive comments and reviews by users. Can you share your positive thoughts about favor: local delivery service?

Favor: Local Delivery Service for Positive User Reviews

✓ Good Service - SOMETIMES; Other Times, Not So MuchIt all depends on the driver you get. At least 50% of the time, you will get either a stupid person, or a lazy one! But, if you get blessed with a great driver, everything is great, and works how it is supposed to work with this delivery service. My #1 issue with Favor is their drivers bring in correct or incomplete orders. Most of them do not want to take the extra time to confirm your order with either you, or the restaurant. At Kroger, they will buy you the wrong product, or lie and say what you wanted was sold out, instead of asking an employee about the item. My last order was from IHOP. When my driver arrived I asked him, “You got me the Cowboy burger, right?” He said, “Yep! The Cowboy burger.” After he left, and I opened the bag, it was a jalapeño burger! I hate jalapeños! All that idiot had done was confirm what I ordered. He never confirmed it with IHOP that I, in fact, got a Cowboy burger. He just trusted them not to get it wrong. Well, IHOP DID get it wrong, but he should have confirmed it with them that it was the right food item ordered..MjeastmanVersion: 142.14.0

✓ Terrible ServiceWhen I first started using Favor a couple of years ago, the service was fast and the orders were correct. The drivers were professional and I had few issues. We order food to feed our clients regularly and over the last few months, the service has been atrocious. One experience was so bizarre I can’t even believe it myself! I literally had an experience in which the driver took over 3 hours to bring the food after accepting the order because he had to “charge his phone.” I called the restaurant in question and they informed me that the driver had ordered my food but had been there dining in himself for over an hour while having asked them to charge his phone. (He never let me know there was any issue.) It took customer service even longer than that to sort it out. I got my food elsewhere before he showed up with the 3 hour old food. Instead of replacing the food, favor waived the delivery fee. 🤨.AadamTheArtistVersion: 142.11.2

✓ Disappointing!!!FAVOR gets one star for last nights service because I couldn't give negative star for CS!!! As a once CS supervisor I question the leadership... 2 of the 3 orders have been wrong. The first order, an extra item was added to my order. I paid because hey it was GrubBurger my daughters favorite and I I wanted to see how it compared to DoorDash. They CS rep was very apologetic so I look over. That God paying/affording wasn't an issue. Then last week I tried to order and after an hour and 30 mins I get a message the restaurant was closed due to system down, okay I shrug it off. Last night I order and 2 items were missing? I reach out to CS, still no answer this morning. With a $9 top you would think the runners could at least check your freaking bag against the receipt. They take a picture of it to send to you which means it's in there hand!!!! CHECK THE BAGS.. I'm not a review person but not bring acknowledged of my issue is too much for me to conceive !!!!.??parkerVersion: 142.12.0

✓ The best food app everI love this app so much!! It’s my favorite to go to app when ordering food. I tried Uber eats and door dash but one is really expensive and the other just the drivers mess up your order or give it away to someone else and when you confront them about it they straight up lie! ANYWAYS that is NOT the case with favor & the drivers! The app is so easy to use and great and the drivers for the most part are good on delivery speed and have NEVER messed up my order or gave it to someone else and I love that! I also love the fact that the app gives you rewards to unlock after so many purchases!! it’s pretty cool. Overall this app is truly the best food / drink / snack app ever!! it’s not just restaurants it also delivers from gas stations and even black owned restaurants which is so great especially with everything that’s going on in the world we need to help and support the black community as much as possible..DirtygrungedadVersion: 142.21.0